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Added 2 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Lead performance management processes including performance appraisals, coaching, attendance management, and return-to-work programs.
Added 8 hours ago
Dir. Sportsnet Marketing
Rogers Communications
Toronto, ON
The Senior Director, Marketing is the portfolio marketing leader for Rogers Sports & Media, responsible for building audiences, accelerating subscription growth and strengthening the market…
Added 12 hours ago
IH
Lead | Surgical Service Network
Interior Health Authority
Kelowna, BC
- Full-time
…including facility staff, medical staff, consultants, community programs, Communications, and the IH Surgical Services Network Team. Facilitates consensus and collaborates with the…
Added 12 hours ago
BT
Senior Director, Technical Development Lead, Device
BlueRock Therapeutics
Toronto, ON
- Full-time
This role is responsible for providing strategic and technical leadership for the development and execution of potential delivery device systems supporting the company’s combination cell…
Added 12 hours ago
BT
Director, Supply Chain
BlueRock Therapeutics
Toronto, ON
- Full-time
The Director will establish and lead integrated planning, strategic sourcing, procurement, materials management, inventory control, and distribution capabilities across the organization.…
Added 13 hours ago
SP
Director, Philanthropy
Surrey Place
Toronto, ON
- $143,300 to $162,300 CAD / year
- Full-time
The Director, Philanthropy will also be responsible for leading the full lifecycle of major and planned gifts and will lead the development and execution of the annual giving strategy to…
Added 13 hours ago
NF
Director, Corporate Underwriting, Specialty Risk, Programs & Travel
Northbridge Financial
Calgary, AB · Vancouver, BC · Halifax, NS · Toronto, ON · Montreal, QC
- Full-time
- Other
As a Northbridge Director, Commercial Lines, Corporate Underwriting, you are the lead technical underwriting referral point for our commercial underwriting organization. You play a critical…
Added 13 hours ago
C
Temporary Sales Associate
Coach
Niagara Falls, ON
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 13 hours ago
NH
Human Resources and Staffing Assistant, Human Resources (Permanent, Part-Time)
Northumberland Hills Hospital
Cobourg, ON
- Part-time
…responsible for the coordination of staff scheduling and vacancy management for the centralized department portfolio and to provide administrative support to the HR division. These services…
Added 13 hours ago
C
Temporary Sales Associate
Coach
Niagara Falls, ON
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 13 hours ago
B
Client Director
BGIS
Montreal, QC
- Full-time
The Client Director is accountable for program management and delivery, project delivery, client relationship management, and people leadership.
Added 13 hours ago
FH
Leader, Strategic Transformation (Quality & Safety)
Fraser Health
Surrey, BC
- Full-time
Are you a dynamic and strategic leader with a passion for making a positive impact in healthcare? Do you find fulfillment in improving quality and safety in complex healthcare environments?…
Added 14 hours ago
Director, Program Policy & Innovation
Government of Alberta
Alberta
Reporting to the Executive Director, Disability Policy and Supports, the Director, Program Policy and Innovation provides strategic leadership for a portfolio that supports large and…
Added 14 hours ago
EK
Manager, New Store Design
Earls Kitchen + Bar
Vancouver, BC
- $95,000 CAD / year
- Full-time
…performance and strengthening execution? Do you thrive on driving strategic design execution for best-in-class hospitality spaces? If so, we are looking for…
Added 14 hours ago
AU
Academic Coordinator, Nursing & Health Studies (UG)
Athabasca University
Athabasca, AB
- $62,630 to $112,525 CAD / year
- Full-time
Reporting through the Program Director, Undergraduate Programs, to the Dean, the Academic Coordinator has 2 key areas of responsibility. They include:
Added 15 hours ago
B
Client Director
BGIS
Montreal, QC
- Full-time
The Client Director is accountable for program management and delivery, project delivery, client relationship management, and people leadership.
Added 15 hours ago
Manager, Supply Planning
Canadian Blood Services
Calgary, AB · Edmonton, AB · Vancouver, BC · Winnipeg, MB · Saint John, NB · St. John's, NL · Dartmouth, NS · Brampton, ON · Ottawa, ON · Toronto, ON
The Supply Chain Planning team supports the effective planning and management of supply and inventory across Canadian Blood Services. The team works to ensure that fresh blood components…
Added 15 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Lead performance management processes including performance appraisals, coaching, attendance management, and return-to-work programs.
Added 15 hours ago
CV
DIRECTOR, B2B Sales & Business Development
Coco Village
Quebec, QC
- $70,000 to $100,000 CAD / year
- Full-time
The mandate includes developing strategic accounts in the United States, managing and improving our network of sales agencies and independent representatives, growing a broad portfolio of…
Added 16 hours ago
Senior Director, Technology Risk Assessments
Scotiabank
Toronto, ON
The Senior Director brings the Bank's Threat Risk Assessment and Vendor Security Review processes under one leadership responsibility, creating an integrated approach to assessing…
Added 16 hours ago
SF
Acquisition Marketing Manager
SickKids Foundation
Toronto, ON
- Full-time
The Manager, Acquisition Marketing role is a 15-month contract. This role is responsible for the strategy and management of the face-to-face donor acquisition portfolio, focusing on…
Added 16 hours ago
SB
Senior Director/ Head of Credit Analysis & Adjudication
Shinhan Bank Canada
Toronto, ON
- Full-time
The Senior Director/ Head of Credit Analysis & Adjudication reports directly to the CEO and occasionally to the Board of Directors. The Senior Director/ Head of Credit Analysis &…
Added 16 hours ago
PS
Director of External Reporting & Consolidation
Professional Staffing
Canada
- Full-time
Professional Staffing has been engaged to secure a Director of External Reporting & Consolidation on behalf of an established, multi-segment Canadian retail and consumer packaged goods…
Added 16 hours ago
CI
Director of Development
Calgary International Film Festival | CIFF
Calgary, AB
- Full-time
The Director’s primary portfolio centres on Major Gifts (gifts of $25,000+) and presenting partnerships, with direct responsibility for building and deepening CIFF’s most valuable…
Added 16 hours ago
UO
Athletics Development & Alumni Coordinator
University of Alberta
Edmonton, AB
- Full-time
Facilitates the portfolio strategic planning processes to ensure timelines, accountabilities and metrics are assigned. Provides analysis and advice to the Director(s) on strategic planning…

BGIS

Client Director

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 4, 2026
Experience: At least 10 years of project management work experience including 3 years managing people
Posting language: English
Posted: Nov 4, 2026

Original job description

Summary

JOB DESCRIPTION

The Client Director is accountable for program management and delivery, project delivery, client relationship management, and people leadership.

Key Duties & Responsibilities

Program Management & Delivery

Accountable for program management and delivery.
Plans client programs and assigns project management team members to projects within overall program.
Identifies program risks and develops and implements mitigation and contingency plans.
Oversees the development and implementation of project plans and budget, and overall execution of project delivery and close-out requirements.
Accountable for ensuring project management team delivers projects on-time, within budget, specification and scope, and in compliant with all regulatory, environmental, health and safety requirements.
Accountable for meeting key performance indicators/metrics for programs managed.
Accountable for ensuring implementation of effective processes to support optimum project delivery.
Provides input and contributes to strategic plans for programs managed.

Program Financial Management

Accountable for meeting profitability targets and effective accounts receivable management. Collaborates with Finance team.

Client Relationship Management

Develops and maintains effective relationships with clients. Position level of client representatives with whom this position interacts with include those at the senior management level.
Accountable for resolving escalated issues from project management team members, managing client expectations, and ensuring client satisfaction.
Contributes to acquisition of additional businesses. Continuously engages clients in discussions to understand and anticipate needs. Identifies and recommends opportunities for additional businesses.

People Leadership

Provides direct people leadership to project management team members, and indirectly to project coordination and administration team members through subordinate people leaders.
Accountable for employee engagement, development and performance management, hiring and retention, compensation recommendations
Other duties as assigned.

Knowledge & Skills

Community college diploma in architectural technology, construction technology, engineering technology; preferred
At least 10 years of project management work experience including 3 years managing people
Program management & delivery – well-developed program and project management with related experience in delivering programs and projects on-time, on-budget, within specifications and in-compliant with all requirements including but not limited to regulatory, environmental, health, and safety requirements.
Strategic program management – Developing strategic program management abilities
Financial management – well-developed financial management abilities along with proven previous experience
Program budget management – well-developed budget development and management abilities along with proven previous experience
Program risk mitigation and management – well-developed program risk mitigation and management abilities along with proven previous experience
Communication – well-developed communication, influence, persuasion and negotiation skills with proven previous experience in influencing client representatives at the senior management level
Relationship building – well-developed relationship building abilities along with proven previous experience in building and maintaining relationships with client representatives at the senior management level
Client service orientation – high degree of client service orientation
Client management – Well-developed client management abilities along with proven previous experience in managing client representatives at the senior management level
People leadership – well-developed people leadership abilities along with proven previous experience in leading, engaging, motivating, managing, developing, attracting and retaining individuals
Vendor management – well-developed vendor management abilities along with proven experience in managing vendor performance
Quality – possesses a continuous improvement and quality mindset along with a desire to continuously seek and incorporate best practices and technologies in order to optimize program delivery and deliver value to the client.
Computer proficiency – proficient in and experience with MS Office suite of applications along with proven ability to quickly learn new applications
English is required because you will be dealing with English-speaking customers as part of your job.

Licenses and/or Professional Accreditation

Project Management Institute Accreditation.

Program Management Professional Accreditation.

LEED certification.

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Lead program and project delivery, including planning, budgets, risk mitigation, compliance, performance targets, and project close-out. Manage senior client relationships and escalations, support business growth, and lead project management staff through hiring, development, engagement, and performance management.

Requirements

Requires at least 10 years of project management experience, including three years managing people; a community college diploma in architectural, construction, or engineering technology is preferred. Candidates should bring strong program, financial, risk, client, vendor, and people-management capabilities; Project Management Institute or Program Management Professional accreditation and LEED certification are listed as credentials.

Skills

Program Management
Project Management
Program Delivery
Financial Management
Budget Management
Risk Mitigation
Client Service
People Leadership
Vendor Management
Communication
Negotiation
Quality Improvement
Regulatory Compliance
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Program Management
Project Management
Project Delivery
Program Planning
Project Plans
Budget Development
Financial Management
Accounts Receivable
Risk Mitigation
Contingency Planning
Regulatory Compliance
Environmental Requirements
Health And Safety
Key Performance Indicators
Client Satisfaction
People Leadership
Employee Engagement
Performance Management
Hiring And Retention
Vendor Management
Quality Improvement
Microsoft Office
Program Management Professional Accreditation
LEED Certification
Facilities Management
Architectural Technology
Construction Technology
Engineering Technology

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