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Added 6 mins ago
U
Directeur principal, Ingénierie logicielle – WFM / Sr Dir. Software Development - WFM
UKG
Montreal, QC
- Full-time
Solide expérience technique dans les logiciels d’entreprise en tant que service, les systèmes distribués, l’ingénierie de plateforme, les cadres d’expérience utilisateur ou les applications…
Added 20 mins ago
AT
Terminal Manager - Nights
Armour Transportation Systems
Moncton, NB
- Full-time
Supervise the nightly operations of the Moncton Terminal, ensuring performance, quality, and service standards are met. Duties include monitoring dock cleanliness, ensuring orders are ready…
Added 35 mins ago
U
Directeur principal, Ingénierie logicielle – WFM / Sr Dir. Software Development - WFM
UKG
Montreal, QC
- Full-time
Solide expérience technique dans les logiciels d’entreprise en tant que service, les systèmes distribués, l’ingénierie de plateforme, les cadres d’expérience utilisateur ou les applications…
Added 51 mins ago
CP
Project Coordinator, Construction
Crown Property Management Inc.
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
…administrative duties as well as small tenant construction and/or repair requests as assigned by the Director, Construction to ensure smooth and efficient operation in accordance with…
Added 51 mins ago
IH
Lead | Surgical Service Network
Interior Health Authority
Kelowna, BC
- Full-time
Interior Health is seeking permanent full-time Lead, Surgical Service Network. This exciting opportunity offers the chance to be part of a collegial and productive team that supports system…
Added 1 hour ago
UO
Co-op Coordinator
University of Victoria
Victoria, BC
- Full-time
Co-op Coordinators are required on occasion to travel within Victoria and, where required, to travel overnight throughout Canada and internationally to develop opportunities with employers…
Added 1 hour ago
BT
Director, Supply Chain
BlueRock Therapeutics
Toronto, ON
- Full-time
The Director will establish and lead integrated planning, strategic sourcing, procurement, materials management, inventory control, and distribution capabilities across the organization.…
Added 1 hour ago
CC
Senior Manager, Regional Service
Canon Canada
Montreal, QC
- Full-time
As the Senior Regional Service Manager, you will be responsible for executing and driving regional change under the strategic direction of the Director of Service. You will optimize…
Added 1 hour ago
SP
Director, Philanthropy
Surrey Place
Toronto, ON
- $143,300 to $162,300 CAD / year
- Full-time
Provides input to Surrey Place executives on policy, directions and service delivery issues.
Added 1 hour ago
FH
Assistant Spa Manager
Fairmont Hotels & Resorts
Lake Louise, AB
- Full-time
The Assistant Spa Manager will work closely with and support the Spa Director in overseeing the daily operations of the spa, ensuring exceptional guest service, operational excellence, and…
Added 1 hour ago
T
Senior Project Manager (Experiential Production)
THE·TEAM
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Our Experiential Operations, Production and Delivery team plays a pivotal role in the successful end-to-end delivery of our client accounts and events, owning client relationships, as well…
Added 1 hour ago
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Client Director
BGIS
Montreal, QC
- Full-time
The Client Director is accountable for program management and delivery, project delivery, client relationship management, and people leadership.
Added 1 hour ago
CM
Search Lead
Critical Mass
Toronto, ON
- Full-time
At Critical Mass, the Search Lead advances account- and practice-level priorities by leading data-driven Search strategy and delivery for a leading financial-services client. The role…
Added 1 hour ago
FH
Leader, Strategic Transformation (Quality & Safety)
Fraser Health
Surrey, BC
- Full-time
Bring your initiative, client service focus, systems level thinking and leadership skills to our dynamic team of seasoned project and change professionals. This Leader role is aligned to…
Added 1 hour ago
FH
Leader, Strategic Transformation (Workday and Business Transformation)
Fraser Health
Surrey, BC
- Full-time
Bring your initiative, client service focus, systems level thinking and leadership skills to our dynamic team of seasoned project and change professionals. This Leader role is aligned to…
Added 2 hours ago
BL
Client Relations & Business Development Specialist
BC Legal Management Association
Vancouver, BC · Greater Vancouver Metropolitan Area
- Other
Business Planning – Working in collaboration with the relevant BD Director or Manager(s) to prepare agendas and all required materials for practice, industry group and client team meetings;…
Added 2 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 2 hours ago
UO
Manager, Program Facilitation, Institutional Programs
University of Calgary
Calgary, AB
- Full-time
The incumbent supervises a team of staff responsible for supporting funding application development and administration activities, while coordinating the day-to-day operation of established…
Added 2 hours ago
C
Service Account Executive - Building Automation Systems
Convergint
Calgary, AB
- Full-time
The Service Account Executive generates new Customer Support Program service agreements (CSPs) through the acquisition of new accounts and growth of net new service agreements in existing…
Added 2 hours ago
E
Director of Care - Full Time - Halton Hills
Extendicare
Georgetown, ON · Halton Hills, ON · LTC - Halton Hills (Lindsay Crt.)
- Full-time
As the Director of Care, you will contribute to Extendicare’s purpose of Helping People Live Better by leading a high-performing care team dedicated to ensuring residents receive the care…
Added 2 hours ago
Director, Program Policy & Innovation
Government of Alberta
Alberta
Build effective relationships with delivery partners, advocacy organizations, families, service providers and internal partners to identify issues, manage risk and support consistent…
Added 2 hours ago
Director of Engineering - Dome Productions
Bell
Toronto, ON
The Director of Engineering is responsible for the strategic leadership, technical direction, operational performance, and ongoing evolution of Dome Productions' engineering organization.…
Added 2 hours ago
A
Assistant Spa Manager
AccorHotel
Lake Louise, AB
- Full-time
The Assistant Spa Manager will work closely with and support the Spa Director in overseeing the daily operations of the spa, ensuring exceptional guest service, operational excellence, and…
Added 3 hours ago
CC
Bilingual Senior Service Manager - Hybrid
Canon Canada
Montreal, QC
- $117,100 to $131,800 CAD / year
- Full-time
As the Senior Service Manager, you will be responsible for executing and driving regional change under the strategic direction of the Director of Service. You will optimize regional P&L,…
Added 3 hours ago
AG
Search Lead
Adelphi Group
Toronto, ON
- Full-time
At Critical Mass, the Search Lead advances account- and practice-level priorities by leading data-driven Search strategy and delivery for a leading financial-services client. The role…

BGIS

Client Director

Montreal, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 4, 2026
Experience: At least 10 years of project management work experience including 3 years managing people
Posting language: English
Posted: Nov 4, 2026

Original job description

Summary

JOB DESCRIPTION

The Client Director is accountable for program management and delivery, project delivery, client relationship management, and people leadership.

Key Duties & Responsibilities

Program Management & Delivery

Accountable for program management and delivery.
Plans client programs and assigns project management team members to projects within overall program.
Identifies program risks and develops and implements mitigation and contingency plans.
Oversees the development and implementation of project plans and budget, and overall execution of project delivery and close-out requirements.
Accountable for ensuring project management team delivers projects on-time, within budget, specification and scope, and in compliant with all regulatory, environmental, health and safety requirements.
Accountable for meeting key performance indicators/metrics for programs managed.
Accountable for ensuring implementation of effective processes to support optimum project delivery.
Provides input and contributes to strategic plans for programs managed.

Program Financial Management

Accountable for meeting profitability targets and effective accounts receivable management. Collaborates with Finance team.

Client Relationship Management

Develops and maintains effective relationships with clients. Position level of client representatives with whom this position interacts with include those at the senior management level.
Accountable for resolving escalated issues from project management team members, managing client expectations, and ensuring client satisfaction.
Contributes to acquisition of additional businesses. Continuously engages clients in discussions to understand and anticipate needs. Identifies and recommends opportunities for additional businesses.

People Leadership

Provides direct people leadership to project management team members, and indirectly to project coordination and administration team members through subordinate people leaders.
Accountable for employee engagement, development and performance management, hiring and retention, compensation recommendations
Other duties as assigned.

Knowledge & Skills

Community college diploma in architectural technology, construction technology, engineering technology; preferred
At least 10 years of project management work experience including 3 years managing people
Program management & delivery – well-developed program and project management with related experience in delivering programs and projects on-time, on-budget, within specifications and in-compliant with all requirements including but not limited to regulatory, environmental, health, and safety requirements.
Strategic program management – Developing strategic program management abilities
Financial management – well-developed financial management abilities along with proven previous experience
Program budget management – well-developed budget development and management abilities along with proven previous experience
Program risk mitigation and management – well-developed program risk mitigation and management abilities along with proven previous experience
Communication – well-developed communication, influence, persuasion and negotiation skills with proven previous experience in influencing client representatives at the senior management level
Relationship building – well-developed relationship building abilities along with proven previous experience in building and maintaining relationships with client representatives at the senior management level
Client service orientation – high degree of client service orientation
Client management – Well-developed client management abilities along with proven previous experience in managing client representatives at the senior management level
People leadership – well-developed people leadership abilities along with proven previous experience in leading, engaging, motivating, managing, developing, attracting and retaining individuals
Vendor management – well-developed vendor management abilities along with proven experience in managing vendor performance
Quality – possesses a continuous improvement and quality mindset along with a desire to continuously seek and incorporate best practices and technologies in order to optimize program delivery and deliver value to the client.
Computer proficiency – proficient in and experience with MS Office suite of applications along with proven ability to quickly learn new applications
English is required because you will be dealing with English-speaking customers as part of your job.

Licenses and/or Professional Accreditation

Project Management Institute Accreditation.

Program Management Professional Accreditation.

LEED certification.

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

Apply About employer

More about this job

Responsibilities

Lead program and project delivery, including planning, budgets, risk mitigation, compliance, performance targets, and project close-out. Manage senior client relationships and escalations, support business growth, and lead project management staff through hiring, development, engagement, and performance management.

Requirements

Requires at least 10 years of project management experience, including three years managing people; a community college diploma in architectural, construction, or engineering technology is preferred. Candidates should bring strong program, financial, risk, client, vendor, and people-management capabilities; Project Management Institute or Program Management Professional accreditation and LEED certification are listed as credentials.

Skills

Program Management
Project Management
Program Delivery
Financial Management
Budget Management
Risk Mitigation
Client Service
People Leadership
Vendor Management
Communication
Negotiation
Quality Improvement
Regulatory Compliance
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Program Management
Project Management
Project Delivery
Program Planning
Project Plans
Budget Development
Financial Management
Accounts Receivable
Risk Mitigation
Contingency Planning
Regulatory Compliance
Environmental Requirements
Health And Safety
Key Performance Indicators
Client Satisfaction
People Leadership
Employee Engagement
Performance Management
Hiring And Retention
Vendor Management
Quality Improvement
Microsoft Office
Program Management Professional Accreditation
LEED Certification
Facilities Management
Architectural Technology
Construction Technology
Engineering Technology

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