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Added 14 mins ago
BT
Director, Supply Chain
BlueRock Therapeutics
Toronto, ON
- Full-time
The Director will establish and lead integrated planning, strategic sourcing, procurement, materials management, inventory control, and distribution capabilities across the organization.…
Added 29 mins ago
CC
Senior Manager, Regional Service
Canon Canada
Montreal, QC
- Full-time
Advanced project/process management skills are required to lead change adoption and guide teams through new service delivery models seamlessly. Execute regional transformation and service…
Added 44 mins ago
NF
Director, Corporate Underwriting, Specialty Risk, Programs & Travel
Northbridge Financial
Calgary, AB · Vancouver, BC · Halifax, NS · Toronto, ON · Montreal, QC
- Full-time
- Other
What it’s like to be a Northbridge Director, Commercial Lines, Corporate Underwriting
Added 58 mins ago
TU
Educational Coordinator
The University of British Columbia
Vancouver, BC
- $4,576 to $4,808 CAD / month
- Part-time
Project Management | Department of Medical Genetics | Faculty of Medicine
Added 58 mins ago
EI
Preconstruction PM - ICI Projects
EBC Inc.
Mississauga, ON
- Full-time
EBC is looking for a Preconstruction Project Manager to oversee all phases of the preconstruction process while working closely with the Preconstruction/Bid Director. The successful…
Added 58 mins ago
CM
Media Associate, Investment
Critical Mass
Toronto, ON
- Full-time
Good project management, planning and organizational skills.
Added 58 mins ago
FB
Project Director - Major Projects
Forbes Bros. Group of Companies
Saskatoon, SK
- Full-time
Forbes Bros. Group of Companies is seeking an experienced Project Director to lead the successful delivery of complex, high-value utility infrastructure projects across North America. In…
Added 58 mins ago
T
Senior Project Manager (Experiential Production)
THE·TEAM
Toronto, ON · Greater Toronto Area, Canada
- Full-time
As part of an experienced and dynamic team, you’ll primarily focus on the successful management and operational delivery of large-scale signage and branding projects, while also supporting…
Added 58 mins ago
FB
Project Director - Major Projects
Forbes Bros. Group of Companies
Toronto, ON
- Full-time
Forbes Bros. Group of Companies is seeking an experienced Project Director to lead the successful delivery of complex, high-value utility infrastructure projects across North America. In…
Added 58 mins ago
B
Client Director
BGIS
Montreal, QC
- Full-time
The Client Director is accountable for program management and delivery, project delivery, client relationship management, and people leadership.
Added 58 mins ago
JH
Director & Actuary, Corporate Development
John Hancock
Toronto, ON
- Full-time
We are seeking a Director & Actuary to join Corporate Development, a highly dynamic team that partners across Manulife to evaluate and execute mergers, acquisitions, divestitures and other…
Added 58 mins ago
CM
Search Lead
Critical Mass
Toronto, ON
- Full-time
…roadmaps and measurable business outcomes. Reporting to the Search Director, the Search Lead partners closely with them to investigate, validate, and strengthen the overarching Search…
Added 58 mins ago
FB
Project Director - Major Projects
Forbes Bros. Group of Companies
Ottawa, ON
- Full-time
Forbes Bros. Group of Companies is seeking an experienced Project Director to lead the successful delivery of complex, high-value utility infrastructure projects across North America. In…
Added 58 mins ago
FB
Project Director - Major Projects
Forbes Bros. Group of Companies
Winnipeg, MB
- Full-time
Forbes Bros. Group of Companies is seeking an experienced Project Director to lead the successful delivery of complex, high-value utility infrastructure projects across North America. In…
Added 58 mins ago
FB
Project Director - Major Projects
Forbes Bros. Group of Companies
Calgary, AB
- Full-time
Forbes Bros. Group of Companies is seeking an experienced Project Director to lead the successful delivery of complex, high-value utility infrastructure projects across North America. In…
Added 59 mins ago
FH
Leader, Strategic Transformation (Quality & Safety)
Fraser Health
Surrey, BC
- Full-time
…expertise in leading teams, along with proven, applied skills in project and change management will be the driving force behind transformative initiatives that directly impact patient…
Added 59 mins ago
FH
Leader, Strategic Transformation (Workday and Business Transformation)
Fraser Health
Surrey, BC
- Full-time
…design and implement future-state business processes. Bringing project delivery and change management together, you will connect implementation planning with operational readiness, adoption…
Added 1 hour ago
J
Project Manager (Mining)
JobsMedia.io
Montreal, QC
- Full-time
Our client, a recognized company in the mining sector, is looking for a Project Director to lead the planning, execution and delivery of large-scale mining projects, from the design phase…
Added 1 hour ago
BE
Manager, Human Resources, Occupational Health & Safety
BC Energy Regulator
Fort St. John, BC
- Full-time
Executive Director, Workplace & Employee Experience
Added 1 hour ago
RN
Associate Designer - RID00210
Red Nucleus
Toronto, ON
- Full-time
…and internal projects. Working under the guidance of the Art Director and Senior Designers, this role helps create high-quality visual solutions that align with brand standards, project…
Added 1 hour ago
UO
Energy Conservation Engineer
University of British Columbia
Vancouver, BC · UBCV | Campus Energy Centre (CEC)
- $9,599.75 to $14,385.5 CAD / month
- Full-time
AAPS Salaried - Facilities Management, Level F
Added 1 hour ago
HI
Project Manager
HRbrain Inc.
Montreal, QC
- Contract
Reporting to the Senior Director, Enterprise Data Management, you will be a key member of the Enterprise Chief Data Office.
Added 1 hour ago
BL
Client Relations & Business Development Specialist
BC Legal Management Association
Vancouver, BC · Greater Vancouver Metropolitan Area
- Other
Work and Project Management – Contributing to the development of work and project plans and delivering on owned accountabilities
Added 1 hour ago
UO
Communications & PR Specialist
University of Niagara Falls Canada
Niagara Falls, ON
- $65,000 to $75,000 CAD / year
- Full-time
…overseeing all communications projects as assigned by the Associate Director of…
Added 1 hour ago
UO
Manager, Program Facilitation, Institutional Programs
University of Calgary
Calgary, AB
- Full-time
This position reports to the Director, Institutional Programs and provides operational leadership for the University's intake and review processes related to major institutional research…

BGIS

Client Director

Montreal, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 4, 2026
Experience: At least 10 years of project management work experience including 3 years managing people
Posting language: English
Posted: Nov 4, 2026

Original job description

Summary

JOB DESCRIPTION

The Client Director is accountable for program management and delivery, project delivery, client relationship management, and people leadership.

Key Duties & Responsibilities

Program Management & Delivery

Accountable for program management and delivery.
Plans client programs and assigns project management team members to projects within overall program.
Identifies program risks and develops and implements mitigation and contingency plans.
Oversees the development and implementation of project plans and budget, and overall execution of project delivery and close-out requirements.
Accountable for ensuring project management team delivers projects on-time, within budget, specification and scope, and in compliant with all regulatory, environmental, health and safety requirements.
Accountable for meeting key performance indicators/metrics for programs managed.
Accountable for ensuring implementation of effective processes to support optimum project delivery.
Provides input and contributes to strategic plans for programs managed.

Program Financial Management

Accountable for meeting profitability targets and effective accounts receivable management. Collaborates with Finance team.

Client Relationship Management

Develops and maintains effective relationships with clients. Position level of client representatives with whom this position interacts with include those at the senior management level.
Accountable for resolving escalated issues from project management team members, managing client expectations, and ensuring client satisfaction.
Contributes to acquisition of additional businesses. Continuously engages clients in discussions to understand and anticipate needs. Identifies and recommends opportunities for additional businesses.

People Leadership

Provides direct people leadership to project management team members, and indirectly to project coordination and administration team members through subordinate people leaders.
Accountable for employee engagement, development and performance management, hiring and retention, compensation recommendations
Other duties as assigned.

Knowledge & Skills

Community college diploma in architectural technology, construction technology, engineering technology; preferred
At least 10 years of project management work experience including 3 years managing people
Program management & delivery – well-developed program and project management with related experience in delivering programs and projects on-time, on-budget, within specifications and in-compliant with all requirements including but not limited to regulatory, environmental, health, and safety requirements.
Strategic program management – Developing strategic program management abilities
Financial management – well-developed financial management abilities along with proven previous experience
Program budget management – well-developed budget development and management abilities along with proven previous experience
Program risk mitigation and management – well-developed program risk mitigation and management abilities along with proven previous experience
Communication – well-developed communication, influence, persuasion and negotiation skills with proven previous experience in influencing client representatives at the senior management level
Relationship building – well-developed relationship building abilities along with proven previous experience in building and maintaining relationships with client representatives at the senior management level
Client service orientation – high degree of client service orientation
Client management – Well-developed client management abilities along with proven previous experience in managing client representatives at the senior management level
People leadership – well-developed people leadership abilities along with proven previous experience in leading, engaging, motivating, managing, developing, attracting and retaining individuals
Vendor management – well-developed vendor management abilities along with proven experience in managing vendor performance
Quality – possesses a continuous improvement and quality mindset along with a desire to continuously seek and incorporate best practices and technologies in order to optimize program delivery and deliver value to the client.
Computer proficiency – proficient in and experience with MS Office suite of applications along with proven ability to quickly learn new applications
English is required because you will be dealing with English-speaking customers as part of your job.

Licenses and/or Professional Accreditation

Project Management Institute Accreditation.

Program Management Professional Accreditation.

LEED certification.

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Lead program and project delivery, including planning, budgets, risk mitigation, compliance, performance targets, and project close-out. Manage senior client relationships and escalations, support business growth, and lead project management staff through hiring, development, engagement, and performance management.

Requirements

Requires at least 10 years of project management experience, including three years managing people; a community college diploma in architectural, construction, or engineering technology is preferred. Candidates should bring strong program, financial, risk, client, vendor, and people-management capabilities; Project Management Institute or Program Management Professional accreditation and LEED certification are listed as credentials.

Skills

Program Management
Project Management
Program Delivery
Financial Management
Budget Management
Risk Mitigation
Client Service
People Leadership
Vendor Management
Communication
Negotiation
Quality Improvement
Regulatory Compliance
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Program Management
Project Management
Project Delivery
Program Planning
Project Plans
Budget Development
Financial Management
Accounts Receivable
Risk Mitigation
Contingency Planning
Regulatory Compliance
Environmental Requirements
Health And Safety
Key Performance Indicators
Client Satisfaction
People Leadership
Employee Engagement
Performance Management
Hiring And Retention
Vendor Management
Quality Improvement
Microsoft Office
Program Management Professional Accreditation
LEED Certification
Facilities Management
Architectural Technology
Construction Technology
Engineering Technology

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