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Added 1 hour ago
F
Creative Director
Foundation
Remote, Canada
- $110,000 to $135,000 CAD / year
- Full-time
- Remote
You work across all of our client teams. Each team is led by a Group AEO Marketing Director who owns a book of clients, with an AEO Program Director who runs delivery. Our writers,…
Added 1 hour ago
MC
Director, FinOps (35690)
Myticas Consulting
BC · British Columbia, Canada
- Full-time
We are seeking an experienced Director, FinOps (Cloud Financial Management) to build, lead, and mature an enterprise FinOps program focused on delivering measurable and sustainable cloud…
Added 1 hour ago
IH
Lead | Surgical Service Network
Interior Health Authority
Kelowna, BC
- Full-time
…Interior Health for improvements in surgical services care delivery. We are looking for a dynamic, energetic, and systems-minded thinker, with experience in surgical services who is…
Added 1 hour ago
Director Technology Transformation Stores
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Stellarton, NS · Mississauga, ON
Establish and operate a disciplined technology delivery model, tightly integrated with the overall POS program governance, planning, and execution cadence to ensure delivery on time, within…
Added 2 hours ago
BT
Senior Director, Technical Development Lead, Device
BlueRock Therapeutics
Toronto, ON
- Full-time
…technical leadership for the development and execution of potential delivery device systems supporting the company’s combination cell therapy portfolio. In addition, this role serves as the…
Added 2 hours ago
CC
Senior Manager, Regional Service
Canon Canada
Montreal, QC
- Full-time
As the Senior Regional Service Manager, you will be responsible for executing and driving regional change under the strategic direction of the Director of Service. You will optimize…
Added 2 hours ago
SP
Director, Philanthropy
Surrey Place
Toronto, ON
- $143,300 to $162,300 CAD / year
- Full-time
…Exemplary Standing by Accreditation Canada through the healthcare…
Added 2 hours ago
C
Senior Manager, Safety Management System & Safety Culture
CAE
Montreal, QC
- Full-time
The Senior Manager, Safety Management System & Safety Culture serves as CAE's lead for the development, governance, promotion and continual improvement of the Global Safety Management…
Added 2 hours ago
FB
Project Director - Major Projects
Forbes Bros. Group of Companies
Saskatoon, SK
- Full-time
Forbes Bros. Group of Companies is seeking an experienced Project Director to lead the successful delivery of complex, high-value utility infrastructure projects across North America. In…
Added 2 hours ago
FB
Project Director - Major Projects
Forbes Bros. Group of Companies
Toronto, ON
- Full-time
Forbes Bros. Group of Companies is seeking an experienced Project Director to lead the successful delivery of complex, high-value utility infrastructure projects across North America. In…
Added 2 hours ago
B
Client Director
BGIS
Montreal, QC
- Full-time
The Client Director is accountable for program management and delivery, project delivery, client relationship management, and people leadership.
Added 2 hours ago
FB
Project Director - Major Projects
Forbes Bros. Group of Companies
Ottawa, ON
- Full-time
Forbes Bros. Group of Companies is seeking an experienced Project Director to lead the successful delivery of complex, high-value utility infrastructure projects across North America. In…
Added 2 hours ago
FB
Project Director - Major Projects
Forbes Bros. Group of Companies
Winnipeg, MB
- Full-time
Forbes Bros. Group of Companies is seeking an experienced Project Director to lead the successful delivery of complex, high-value utility infrastructure projects across North America. In…
Added 2 hours ago
FB
Project Director - Major Projects
Forbes Bros. Group of Companies
Calgary, AB
- Full-time
Forbes Bros. Group of Companies is seeking an experienced Project Director to lead the successful delivery of complex, high-value utility infrastructure projects across North America. In…
Added 2 hours ago
FH
Leader, Strategic Transformation (Quality & Safety)
Fraser Health
Surrey, BC
- Full-time
…and provider experience priorities. You will be supporting a program of integrated regional initiatives in the Fraser Health Quality strategic pillar. As Leader within the Strategic…
Added 2 hours ago
FH
Leader, Strategic Transformation (Workday and Business Transformation)
Fraser Health
Surrey, BC
- Full-time
…transformation priorities across the region. You will support a program of integrated initiatives in the People and Financial Stewardship pillars, partnering strategically on Fraser Health…
Added 3 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 3 hours ago
E
Manager, Product Strategy & Operations
eBay
Toronto, ON
- Full-time
…to automate and improve operations. You will report to the Director of Product Strategy and Operations and collaborate with product leads, engineering, Finance, and program and product…
Added 3 hours ago
Director, Program Policy & Innovation
Government of Alberta
Alberta
Job Title: Director, Program Policy and Innovation
Added 3 hours ago
EK
Manager, New Store Design
Earls Kitchen + Bar
Vancouver, BC
- $95,000 CAD / year
- Full-time
…8+ years of experience, including a minimum of 2 years in a Senior role, to join our Store Development team in Vancouver, BC. This is a hands-on leadership role focused on empowering team…
Added 4 hours ago
CC
Bilingual Senior Service Manager - Hybrid
Canon Canada
Montreal, QC
- $117,100 to $131,800 CAD / year
- Full-time
As the Senior Service Manager, you will be responsible for executing and driving regional change under the strategic direction of the Director of Service. You will optimize regional P&L,…
Added 4 hours ago
B
Client Director
BGIS
Montreal, QC
- Full-time
The Client Director is accountable for program management and delivery, project delivery, client relationship management, and people leadership.
Added 4 hours ago
Senior Project Coordinator
Scotiabank
Toronto, ON
The Delivery Manager supports the planning, coordination, and delivery of projects within the Enterprise Delivery Office (EDO) Wealth Management portfolio. This role is primarily focused on…
Added 4 hours ago
Scotia Jarislowsky Fraser Portfolio Manager - Vancouver
Scotiabank
Vancouver, BC
Employee Referral Program – Potential Reward: $2,000.00
Added 4 hours ago
MN
Senior Account Manager
Mosaic North America
Toronto, ON
- Full-time
We're looking for a Senior Account Manager to join our B2B Experiential Marketing team, serving as a strategic client leader and trusted partner while driving the planning and execution of…

BGIS

Client Director

Montreal, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 4, 2026
Experience: At least 10 years of project management work experience including 3 years managing people
Posting language: English
Posted: Nov 4, 2026

Original job description

Summary

JOB DESCRIPTION

The Client Director is accountable for program management and delivery, project delivery, client relationship management, and people leadership.

Key Duties & Responsibilities

Program Management & Delivery

Accountable for program management and delivery.
Plans client programs and assigns project management team members to projects within overall program.
Identifies program risks and develops and implements mitigation and contingency plans.
Oversees the development and implementation of project plans and budget, and overall execution of project delivery and close-out requirements.
Accountable for ensuring project management team delivers projects on-time, within budget, specification and scope, and in compliant with all regulatory, environmental, health and safety requirements.
Accountable for meeting key performance indicators/metrics for programs managed.
Accountable for ensuring implementation of effective processes to support optimum project delivery.
Provides input and contributes to strategic plans for programs managed.

Program Financial Management

Accountable for meeting profitability targets and effective accounts receivable management. Collaborates with Finance team.

Client Relationship Management

Develops and maintains effective relationships with clients. Position level of client representatives with whom this position interacts with include those at the senior management level.
Accountable for resolving escalated issues from project management team members, managing client expectations, and ensuring client satisfaction.
Contributes to acquisition of additional businesses. Continuously engages clients in discussions to understand and anticipate needs. Identifies and recommends opportunities for additional businesses.

People Leadership

Provides direct people leadership to project management team members, and indirectly to project coordination and administration team members through subordinate people leaders.
Accountable for employee engagement, development and performance management, hiring and retention, compensation recommendations
Other duties as assigned.

Knowledge & Skills

Community college diploma in architectural technology, construction technology, engineering technology; preferred
At least 10 years of project management work experience including 3 years managing people
Program management & delivery – well-developed program and project management with related experience in delivering programs and projects on-time, on-budget, within specifications and in-compliant with all requirements including but not limited to regulatory, environmental, health, and safety requirements.
Strategic program management – Developing strategic program management abilities
Financial management – well-developed financial management abilities along with proven previous experience
Program budget management – well-developed budget development and management abilities along with proven previous experience
Program risk mitigation and management – well-developed program risk mitigation and management abilities along with proven previous experience
Communication – well-developed communication, influence, persuasion and negotiation skills with proven previous experience in influencing client representatives at the senior management level
Relationship building – well-developed relationship building abilities along with proven previous experience in building and maintaining relationships with client representatives at the senior management level
Client service orientation – high degree of client service orientation
Client management – Well-developed client management abilities along with proven previous experience in managing client representatives at the senior management level
People leadership – well-developed people leadership abilities along with proven previous experience in leading, engaging, motivating, managing, developing, attracting and retaining individuals
Vendor management – well-developed vendor management abilities along with proven experience in managing vendor performance
Quality – possesses a continuous improvement and quality mindset along with a desire to continuously seek and incorporate best practices and technologies in order to optimize program delivery and deliver value to the client.
Computer proficiency – proficient in and experience with MS Office suite of applications along with proven ability to quickly learn new applications
English is required because you will be dealing with English-speaking customers as part of your job.

Licenses and/or Professional Accreditation

Project Management Institute Accreditation.

Program Management Professional Accreditation.

LEED certification.

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Lead program and project delivery, including planning, budgets, risk mitigation, compliance, performance targets, and project close-out. Manage senior client relationships and escalations, support business growth, and lead project management staff through hiring, development, engagement, and performance management.

Requirements

Requires at least 10 years of project management experience, including three years managing people; a community college diploma in architectural, construction, or engineering technology is preferred. Candidates should bring strong program, financial, risk, client, vendor, and people-management capabilities; Project Management Institute or Program Management Professional accreditation and LEED certification are listed as credentials.

Skills

Program Management
Project Management
Program Delivery
Financial Management
Budget Management
Risk Mitigation
Client Service
People Leadership
Vendor Management
Communication
Negotiation
Quality Improvement
Regulatory Compliance
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Program Management
Project Management
Project Delivery
Program Planning
Project Plans
Budget Development
Financial Management
Accounts Receivable
Risk Mitigation
Contingency Planning
Regulatory Compliance
Environmental Requirements
Health And Safety
Key Performance Indicators
Client Satisfaction
People Leadership
Employee Engagement
Performance Management
Hiring And Retention
Vendor Management
Quality Improvement
Microsoft Office
Program Management Professional Accreditation
LEED Certification
Facilities Management
Architectural Technology
Construction Technology
Engineering Technology

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