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Added 54 mins ago
BS
Head Office Administrative Coordinator
Bento Sushi
Richmond Hill, ON
- $50,000 to $55,000 CAD / year
- Full-time
Act as the primary coordinator for office facilities, maintenance services, vendors, and workplace-related issues to ensure a safe, functional, and well-maintained office environment.
Added 4 hours ago
MD
Information Desk Coordinator / Customer Service Specialist Intermediate
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…building needs and provides internal and external customer service functions at the reception desk. Processes parking contracts and metro transit passes. Covers other facilities related…
Added 5 hours ago
YS
Reproductive Health Manager
Yemen ShortList
Aden
- Full-time
…community level, through mobile health teams, static health facilities and supported EmONC facilities, as part of a wider RMNCAH intervention. The position ensures that RH services are…
Added 11 hours ago
S
Logistics Coordinator
Supership
Toronto, ON
- Full-time
Join our operations team as a Logistics Coordinator to manage supply chain operations and ensure timely delivery of goods.
Added 11 hours ago
AH
Coordinator, EMS Business Standards and Operations Support
Alberta Health Services
Coaldale, AB
- Temporary
As a Fleet Coordinator, you will coordinate a team of Vehicle and Equipment Supply Service Technicians (VESSTs) to ensure that ambulances, medical equipment, supplies, and emergency…
Added 11 hours ago
AH
Coordinator, EMS Business Standards and Operations Support
Alberta Health Services
Camrose, AB
- Temporary
As a Fleet Coordinator, you will coordinate a team of Vehicle and Equipment Supply Service Technicians (VESSTs) to ensure that ambulances, medical equipment, supplies, and emergency…
Added 13 hours ago
AH
Fleet Coordinator
Alberta Health Services
Medicine Hat, AB
- Temporary
As a Fleet Coordinator, you will coordinate a team of Vehicle and Equipment Supply Service Technicians (VESSTs) to ensure that ambulances, medical equipment, supplies, and emergency…
Added 13 hours ago
CO
Aquatic Staff I - Lifeguard
City of Williams Lake
Williams Lake, BC
- Internship
The incumbent is responsible to Director of Community Services under the direction of the Aquatics Coordinator.
Added 13 hours ago
Recreation Coordinator
Regional Municipality of Wood Buffalo
Fort Chipewyan, AB
Under general supervision, the Recreation Coordinator, Fort Chipewyan is responsible for enabling citizens and user groups to develop community programs, projects, and events, to deal with…
Added 15 hours ago
Shop Supervisor
Boart Longyear
Saskatoon, SK
…responsible for overseeing and ensuring the efficient operations of facilities and equipment, including managing staff, scheduling work, and ensuring safety…
Added 16 hours ago
FH
Senior Project Manager - Redevelopment & Major Projects
Fraser Health Authority
Surrey, BC
- $55.25 to $79.42 CAD / hour
- Full-time
Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
Added 16 hours ago
PC
Inventory & Traffic Coordinator
Parkland Corporation
Hamilton, ON
- Full-time
The Inventory & Traffic Coordinator position functions as the customer's primary point of contact and takes ownership of order processing, inventory, addresses service issues and handles…
Added 16 hours ago
PC
Maintenance Coordinator / Coordonnateur maintenance
Parkland Corporation
Montreal, QC
- Full-time
Added 17 hours ago
WI
Project Coordinator
Western Integrated Ltd.
Burnaby, BC
- Full-time
…electrical systems across the Lower Mainland, supporting critical facilities including airports, hospitals, industrial sites, commercial buildings, and municipal infrastructure. We partner…
Added 18 hours ago
Durham- Parts Coordinator
Human Resources
Pickering, ON
Today, Miller Waste operates collection fleets, recycling facilities, transfer stations, and composting operations that help communities manage waste responsibly while recovering valuable…
Added 20 hours ago
IP
Area Manager
Indigo Park Canada
Calgary, AB
- Temporary
Manage A/R (with help from the service coordinator) for each location
Added 21 hours ago
B
Bilingual MAC (Moves, Add and Changes) Coordinator (ENG/FR)
BGIS
Toronto, ON
- Full-time
…globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600…
Added 21 hours ago
SA
First-Year Experience Coordinator
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
SAIT’s Student Services team is excited to welcome a First-Year Experience Coordinator to play a key role in shaping how students begin their journey at SAIT. Reporting to the Team Lead,…
Added 21 hours ago
CO
Service and Program Staff - Ticket Staff - Lively Ski Hill
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
Reporting to the Assistant Manager of Arenas and/or Co-ordinator of Events and Administration or the Recreation Coordinator and under the day-to-day direction of the Arena Maintenanceperson…
Added 21 hours ago
JC
Facility Service Coordinator
Johnson Controls
Toronto, ON
- Full-time
The Facilities Services Customer Center Operator provides customer service and front line support to the Johnson Controls P3 client site of Humber Hospital with respect to the maintenance…
Added 22 hours ago
VC
Coordinator (RN/RPN) - Resident Care
Vancouver Coastal Health
Vancouver, BC
- $49.2 to $63.47 CAD / hour
- Temporary
Come work as a Coordinator with Vancouver Coastal Health (VCH) at the Oak Care Centre Long Term Care Administration team in Vancouver, BC. Apply now to join our team!
Added 22 hours ago
AC
Human Resources Coordinator
Aston Carter
Dorval, QC
- $60,000 to $65,000 CAD / year
- Full-time
Job Title: Human Resources Coordinator Job Description
Added 22 hours ago
AC
Coordonnateur Des HR/ HR Coordinator
Aston Carter
Montreal, QC
- $60,000 to $65,000 CAD / year
- Full-time
As a Human Resources Coordinator, you will play a key role in handling administrative tasks, onboarding, updating various HR systems, managing general employee issues, and assisting with…
Added 23 hours ago
Events & Communications Officer
AMS of UBC
Vancouver, BC
…member of the AMS Council, AMS student government staff, an AMS Service Coordinator, or an executive of any Constituency. Cannot be holding any position to which they have been appointed by…
Added 23 hours ago
SI
Clinical Education & IPAC Coordinators
Shannex Incorporated
Halifax, NS
- Full-time
Reporting to the Regional Director/Manager, LTC, the Clinical Education & IPAC Coordinator, LTC works collaboratively with Regional Operations Teams and Shannex’s Clinical Services Team,…

BGIS

Customer Service Representative

Markham, ON, Canada

This is a regular, full-time position with a salary range of $42,270 - $55,000 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $42,270 - $55,000 per annum.
Job type: Full-time
Posting language: English
Posted: Oct 2, 2026

Original job description

KEY DUTIES & RESPONSIBILITIES

Functioning as a core member of the Support team and reporting to the Customer Service Coordinator the Customer Service Representative will:

Be the first line of communication for our customers, as such a positive attitude and “can do” attitude are paramount
Greet customers warmly and make every customer feel like they are our number one client
Ensure client's expectations are met, resolving issues quickly, and being proactive with client needs and requirements
Resolve service problems by clarifying the customer's complaint; determining the cause of the problem; explaining and deploying the best solution to solve the issue; expediting correction or adjustment; following up to ensure resolution
Place, follow up and close work/supply orders according to established procedures
Keep accurate records of discussions or correspondence with customers
Prepare service reports by collecting and analyzing customer information
Build and maintain relationships with new and existing accounts
Identify trends and patterns of client issues or work systems, initiate improvement or escalate to appropriate person
Provide general administrative and reception backup support
Work as a team player with fellow staff members to optimize productivity
Represent the company and what we stand for
Other duties as assigned

KNOWLEDGE & SKILLS

Demonstrated customer service skills
Bilingual - English and French a must
Ability to communicate effectively verbally and in written format with both internal and external stakeholders at all levels
Professional, courteous, approachable manner with a "can-do" attitude
Good computer/data entry skills and knowledge of Microsoft Office Software
Ability to work in a fast paced environment to accomplish multiple goals
Excellent time management and problem solving skills/ must adhere to tight deadlines/respond quickly to situations/be able to effectively execute solutions
Self-disciplined and accountable with strong interpersonal skills
Ability to work independently and as a team
Ability to multi-task, prioritize work effectively and meet multiple deadlines
Effective attention to detail and a high degree of accuracy
Demonstrated ability to deal with change, make decisions and implement creative solutions
Post-secondary education in a related field or commensurate work experience
Past customer service and/or sales experience is preferred

This is a regular, full-time position with a salary range of $42,270 - $55,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

The Customer Service Representative acts as the first point of contact for clients, ensuring their needs are met through proactive communication and effective issue resolution. They are also responsible for maintaining accurate records, preparing service reports, and providing administrative support to the team.

Requirements

Candidates must be bilingual in English and French and possess strong computer skills, particularly with Microsoft Office. A post-secondary education in a related field or equivalent work experience is required, along with a professional and approachable demeanor.

Skills

Customer service
Bilingual
Communication
Problem solving
Data entry
Microsoft Office
Time management
Interpersonal skills
Multi-tasking
Attention to detail
Administrative support
Relationship building
Conflict resolution
Reporting
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Bilingual
Facility Management
Administrative Support
Microsoft Office
Data Entry
Client Relations
Problem Solving
Communication
Reporting
Time Management
Teamwork
Account Management
Reception
Work Orders
Supply Orders
Conflict Resolution
Professionalism
Multi-tasking
Attention to Detail

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