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Added 2 mins ago
SS
Saskatchewan Soccer Association - PPL Manager and SSA Operations Coordinator
Sask Sport
Regina, SK
- Full-time
Saskatchewan Soccer Association – PPL Manager and SSA Operations Coordinator
Added 2 mins ago
FH
Senior Project Manager - Redevelopment & Major Projects
Fraser Health Authority
Surrey, BC
- $55.25 to $79.42 CAD / hour
- Full-time
Serves as a Redevelopment site coordinator monitoring all planning and project activities on designated site(s), including those led by other site Redevelopment teams, identifying areas of…
Added 2 mins ago
PC
Inventory & Traffic Coordinator
Parkland Corporation
Hamilton, ON
- Full-time
The Inventory & Traffic Coordinator position functions as the customer's primary point of contact and takes ownership of order processing, inventory, addresses service issues and handles…
Added 2 mins ago
PC
Maintenance Coordinator / Coordonnateur maintenance
Parkland Corporation
Montreal, QC
- Full-time
Added 31 mins ago
PD
Health and Safety Coordinator
Priestly Demolition Inc.
King, ON
- Full-time
The Health & Safety Coordinator will support all health and safety and environmental related initiatives on worksites, ensuring all employees are provided a safe work environment. This role…
Added 1 hour ago
WI
Project Coordinator
Western Integrated Ltd.
Burnaby, BC
- Full-time
We are seeking a professional, organized, and detail-oriented Project Coordinator to support the successful delivery of electrical projects. As a key member of the project team, the Project…
Added 1 hour ago
SC
SAP iXp Intern - Solution Adoption Campaign Coordinator
SAP Careers
Toronto, ON
- $18 to $36 CAD / hour
- Full-time
Education: Bachelors or Master's degree in a related field.
Added 1 hour ago
SC
SAP iXp Intern - Solution Adoption Campaign Coordinator
SAP Careers
Vancouver, BC
- $18 to $36 CAD / hour
- Full-time
Education: Bachelors or Master's degree in a related field.
Added 1 hour ago
BC
Sales Coordinator - Global Markets Trading Floor
BMO Capital Markets
Toronto, ON
- Full-time
The Sales Coordinator role is an entry-level position on the Global Markets trading floor designed for high-potential individuals seeking to build a long-term career in Capital Markets. The…
Added 1 hour ago
DC
Coordinator, Construction Services (Major Capital Infrastructure)
Defence Construction Canada
Comox, BC
- Full-time
The Coordinator, Construction Services, manages and administers medium-complexity construction, professional services and service contracts during construction to ensure compliance with…
Added 1 hour ago
NO
FESTIVAL COORDINATOR
NFB ONF Education
Montreal, QC
- Full-time
…country’s stories and pioneering breakthroughs in virtually every field of audiovisual content since 1939. But to do this, we need a team that truly reflects the richness and diversity of…
Added 1 hour ago
TR
Early Talent Acquisition Coordinator (12 months)
Teck Resources Limited
Vancouver, BC · Greater Vancouver, BC
- $68,000 to $84,000 CAD / year
- Full-time
…the Acting Lead, Recruitment, the Early Talent Acquisition Coordinator is integral to Teck's commitment to providing outstanding early career opportunities and experiences for…
Added 2 hours ago
S
Coordinator (SRI) - Evaluative Clinical Sciences - Regular Full-Time 2026-18726 (2026-18726)
Sunnybrook
Toronto, ON
- Full-time
The Administrative Coordinator provides comprehensive executive and research administrative support to a highly accomplished principal investigator. This role serves as a trusted partner to…
Added 2 hours ago
GC
REQ26-150 - Coordinator-Risk Management
Glencore Canada
Quebec, QC
- Internship
INTRODUCTION Working as a Coordinator – risk management at Raglan Mine is to experience the best of all worlds: where the balance between personal and professional life is a fundamental…
Added 3 hours ago
CH
Coordinator, Guest Logistics
CMH Heli-Skiing & Summer Adventures
AB · Alberta, Canada
- Full-time
The Coordinator, Guest Logistics supports all logistics related to the transportation of guests between key meeting points and CMH staging areas. This role requires a keen eye for…
Added 3 hours ago
FT
Sales Operations Coordinator
Fast Tire Co
Vaudreuil-Dorion, QC
- Full-time
…maintenance of new system flags. You'll serve as the voice of the field and a key alignment point between Sales, Marketing, and Product Development by managing the intake and coordination…
Added 3 hours ago
RU
Office Clerk
Ricoh USA, Inc.
Toronto, ON
- Full-time
The Field Support Representative is responsible for supporting the daily operations of one or more Managed Services locations including any or all of the following: copy, print and scanning…
Added 3 hours ago
IP
Area Manager
Indigo Park Canada
Calgary, AB
- Temporary
Manage A/R (with help from the service coordinator) for each location
Added 3 hours ago
DF
Volunteer Community Outreach Coordinator
Dilulu Foundation
Field, BC
- Volunteer
Collect photos, attendance lists and impact stories from the field.
Added 3 hours ago
SF
Field & Logistics Intern
Students For Liberty Burundi
Field, BC
- Internship
Students For Liberty seeks a motivated, dependable individual to serve as Field & Logistics Intern
Added 3 hours ago
SM
Continuous Improvement Project Coordinator
Spin Master Ltd
Toronto, ON
- Full-time
Undergraduate degree or diploma in Business Administration, Operations Management, Supply Chain, or a related field
Added 3 hours ago
Fixed Asset Coordinator
Superior Plus Propane Talent Acquisition
Calgary, AB · ON
Process asset sales, scraps, buyouts, and disposals in the Field Service Management system (FSM).
Added 3 hours ago
Bilingual Fixed Asset Coordinator - 6 months contract
Superior Plus Propane Talent Acquisition
Sainte-Catherine, QC
Process asset sales, scraps, buyouts, and disposals in the Field Service Management system (FSM).
Added 3 hours ago
S&
Coordinator, Product Operations
Silk & Snow
Toronto, ON
- Full-time
The Coordinator, Product Operations will report to the Manager, Product and be responsible for successfully liaising between our vendors and collaborative internal teams to ensure product…
Added 3 hours ago
AC
Office Coordinator
AME Consulting Group Ltd
Victoria, BC
- $55,000 to $68,000 CAD / year
- Full-time
We are looking for an Office Coordinator to join our Vancouver office. In this role, you will provide front-desk, administrative, and workplace support services to ensure the Vancouver…

BGIS

Customer Service Representative

Markham, ON, Canada

This is a regular, full-time position with a salary range of $42,270 - $55,000 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $42,270 - $55,000 per annum.
Job type: Full-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

Job Description

KEY DUTIES & RESPONSIBILITIES

Functioning as a core member of the Support team and reporting to the Customer Service Coordinator the Customer Service Representative will:

Be the first line of communication for our customers, as such a positive attitude and “can do” attitude are paramount
Greet customers warmly and make every customer feel like they are our number one client
Ensure client's expectations are met, resolving issues quickly, and being proactive with client needs and requirements
Resolve service problems by clarifying the customer's complaint; determining the cause of the problem; explaining and deploying the best solution to solve the issue; expediting correction or adjustment; following up to ensure resolution
Place, follow up and close work/supply orders according to established procedures
Keep accurate records of discussions or correspondence with customers
Prepare service reports by collecting and analyzing customer information
Build and maintain relationships with new and existing accounts
Identify trends and patterns of client issues or work systems, initiate improvement or escalate to appropriate person
Provide general administrative and reception backup support
Work as a team player with fellow staff members to optimize productivity
Represent the company and what we stand for
Other duties as assigned

Knowledge & Skills

Demonstrated customer service skills
Bilingual - English and French a must
Ability to communicate effectively verbally and in written format with both internal and external stakeholders at all levels
Professional, courteous, approachable manner with a "can-do" attitude
Good computer/data entry skills and knowledge of Microsoft Office Software
Ability to work in a fast paced environment to accomplish multiple goals
Excellent time management and problem solving skills/ must adhere to tight deadlines/respond quickly to situations/be able to effectively execute solutions
Self-disciplined and accountable with strong interpersonal skills
Ability to work independently and as a team
Ability to multi-task, prioritize work effectively and meet multiple deadlines
Effective attention to detail and a high degree of accuracy
Demonstrated ability to deal with change, make decisions and implement creative solutions
Post-secondary education in a related field or commensurate work experience
Past customer service and/or sales experience is preferred

This is a regular, full-time position with a salary range of $42,270 - $55,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Serve as the first point of contact for customers, resolve service issues, manage work and supply orders, and maintain accurate customer records and service reports. Build relationships with accounts, identify recurring issues and improvement opportunities, and provide administrative and reception support while collaborating with the team.

Requirements

Requires demonstrated customer service skills, fluency in English and French, strong communication and computer skills, and the ability to manage multiple priorities and deadlines. Related post-secondary education or equivalent work experience is required, while previous customer service or sales experience is preferred.

Skills

Customer Service
Verbal and Written Communication
English and French Bilingualism
Microsoft Office
Data Entry
Problem Solving
Time Management
Interpersonal Skills
Attention to Detail
Accuracy
Multitasking
Prioritization
Relationship Building
Administrative Support
Teamwork
Adaptability

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Client Relations
Issue Resolution
Work Orders
Supply Orders
Customer Records
Service Reports
Microsoft Office
Data Entry
English
French
Administrative Support
Reception Support
Account Management
Process Improvement
Problem Solving
Time Management
Multitasking
Facilities Services

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