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Added 21 mins ago
A
Enterprise Account Manager / Gestionnaire de compte client entreprise
AKUR8
Montreal, QC
- Full-time
We're looking for a commercially minded individual with around 6+ years of experience in SaaS account management, customer success, consulting, or a related commercial role. You should be…
Added 21 mins ago
AS
IT Specialist
Apex Systems
Toronto, ON
- $35 to $40 USD / hour
- Internship
…will serve as the frontline resource for day-to-day technical support, troubleshooting, and systems administration across the organization. You will assist end users with technical issues,…
Added 21 mins ago
PB
Key Leader
Poppy Barley Inc.
Calgary, AB
- Part-time
As a Key Leader, your primary role is to deliver exceptional customer service that demonstrates our value of luxury for the people. You will open and close the store, assist in the…
Added 21 mins ago
PL
Purchasing Manager-Acton Head office
Purity Life Health Products LP
Acton, ON
- $88,725 to $104,475 CAD / year
- Full-time
Ensure timely and accurate order placement, confirmation, and freight coordination to support service levels and inventory objectives
Added 21 mins ago
Senior Manager, Logistics
Phantom Screens
Abbotsford, BC
Phantom Screens is looking for a Senior Manager, Logistics to make sure every customer gets the Phantom Experience. You will lead all shipping and outbound logistics, including domestic,…
Added 35 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Pembroke, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 35 mins ago
SD
Assistant Front Store Manager, Hourly Part Time Day
Shoppers Drug Mart
Orangeville, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 35 mins ago
W
(CAN) Cashier
Walmart
Drayton Valley, AB
- Full-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 35 mins ago
LC
Apparel Department Manager Part Time Day
Loblaw Companies Limited
Calgary, AB
- Part-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
Added 35 mins ago
T
Developing Investment Advisor
TD
London, ON
- Full-time
…protection to provide highly personalized advice, solutions and service to…
Added 35 mins ago
T
Personal Banking Associate - Delson (Full-time, 37.5h/week)
TD
Delson, QC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 35 mins ago
T
Customer Experience Associate - Magog (Full-time, 37.5h/week)
TD
Magog, QC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 35 mins ago
CU
Senior Ecommerce Specialist
CHEIL USA
Mississauga, ON
- $65,000 to $75,000 CAD / year
Day to day monitoring of issues and management of customer service escalations
Added 35 mins ago
M
Marketing Manager, Member Marketing & Growth
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
The Marketing Manager plays a critical role in driving member engagement and utilization across the Group Benefits portfolio. Reporting to the Director, Member Marketing & Growth, this role…
Added 51 mins ago
JH
Assistant District Manager
Jackson Hewitt Tax Service Inc.
Vancouver, BC
- Full-time
…exceptional client experiences. You'll work closely with the District Manager to support office operations, develop team members, and help ensure a successful tax…
Added 51 mins ago
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GOAPRDJP000001053 – Shipping & Inventory Coordinator
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
Maintain a customer service-focused approach.
Added 51 mins ago
RP
Leasing Manager
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London, ON
- Full-time
As Leasing Manager, you'll own leasing performance for our student-focused residential communities, from first lease-up through every renewal cycle after that. You know the academic-year…
Added 51 mins ago
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2627-216 - Project Coordinator (PS2), NSCC International - Central Office
Nova Scotia Community College - NSCC
Halifax, NS
- Full-time
You are known for your superior customer service skills and can create a relationship of trust beyond the immediate interaction
Added 51 mins ago
BR
Assistant Manager
Banana Republic
Vaudreuil-Dorion, QC
- Full-time
Support strategies and processes using a customer centric mindset to deliver results, drive store sales, and maximize efficiencies and productivity
Added 1 hour ago
TC
Senior Manager PA and DPM - 12 Months Contract- Express Scripts Canada
The Cigna Group
Mississauga, ON
- Full-time
This position carries accountability for service delivery and SLA performance while driving transformative and sustainable initiatives aimed at improving client-facing service offering and…
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Richmond, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
S
Services Lead, Stores - Full Time
sephora.com
Vancouver, BC
- $22.85 to $28.55 CAD / hour
- Full-time
…execute Sephora’s selling model and provide outstanding client service so that the store achieves and exceeds company objectives. In addition, you…
Added 1 hour ago
S
Stage Experience Lead - Full Time
sephora.com
Grande Prairie, AB
- $20 to $23.55 CAD / hour
- Full-time
Client Experience. Ensure all on-stage cast properly execute Sephora’s selling model. Support the timely response to all client feedback per department. Partner with their direct manager to…
Added 1 hour ago
SC
store manager, Truro, New Glasgow, NS
Starbucks Coffee Company
New Glasgow, NS · Truro, NS
- $59,400 to $78,450 CAD / year
- Full-time
3 years retail / customer service management experience
Added 1 hour ago
SC
store manager, Halifax, NS
Starbucks Coffee Company
Halifax, NS
- $59,400 to $78,450 CAD / year
- Full-time
3 years retail / customer service management experience

BGIS

Facility Manager III

Toronto, ON, Canada

This is a regular, full-time position with a salary range of $84,493 to $105,616 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $84,493 to $105,616 per annum.
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

ABOUT US

JOB DESCRIPTION

BGIS is a leading provider of customized facility management and real estate services. With a combined team of over 10,000 professionals worldwide, we relentlessly focus on enabling innovation through the services we deliver. We actively seek new opportunities that drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia, and Asia. For further information, visit www.bgis.com .

SUMMARY

The Facility Manager III ensures that client facilities are operated and maintained cost-effectively, safely, efficiently as per the operating parameters of the Statement of Work and management contract. This job is accountable for the management, financial and operational performance of a facility or group of facilities within a region. The Facility Manager III is the primary BGIS representative for day-to-day contact with the Client and the Tenants for performance of the contract. The FM III will manage a portfolio of properties across Canada for a specific client user base.

Opportunities for Development:

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles. Success in the role offers Team Members the opportunity to explore various roles – some include:

On account operational leadership,
Facility Management Office roles to support accounts,
Project Management roles to lead and execute projects,

KEY DUTIES & RESPONSIBILITIES

Exemplify Customer Service and Create Memorable Customer Experiences

Is the single point of contact for a portfolio of properties and all facility related requests.
Manages customer relationships and provides proactive communications.
Builds strong relationships with end users and is a trusted partner with the assigned line of business/client.
Creates presentations for client consumption showcasing trends & providing valued insights and recommendations that support the operations of a first-class facility.
Responds to incidents and ensure timely resolution of facility requests with insightful & proactive communication with concerned parties.
Coordinates with third parties, internal concerned parties, and client concerned parties to ensure that solutions are holistic, timely, cost effective and relevant to end user needs.
Provides a “white glove” service level and experience for a portfolio of properties with a high touch need.
Effectively manages escalations with a sense of urgency congruent with client expectations.

Financial Control

Responsible for the development of budgets (O&M, Transaction {rents etc.} and capital project expenditures) and be able to defend the logic to superiors and clients.
Using financial reports, perform monthly budget, analyse and re-forecast allocations as necessary.
Meet annual targets as per contractual performance indicator.

Facilities Management

Manages facilities with square footage of 500,000 square feet.
Manage all aspects of facility requests including oversight and monitoring of all work orders, escalations, preventative maintenance activities, incidents and small projects.
Properties generally have single tenants with simple building operations component e.g. HVAC system, life safety system etc.
Liaison with Client and Tenant on day-to-day facility management activities.
Develop and maintain complex preventative and corrective maintenance schedules; perform all maintenance to ensure asset integrity and value of all building systems and architectural components.
Ensure compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, building code and health and safety issues by applying cursory knowledge of legislation related to these areas.
Sub-contracts for services and goods:
- Prepare tender documents for RFP, tender and analyse bids
- Negotiate best possible terms and prepare contract documents.
- Approve service contracts up to authority level.
- Monitor sub-contractor performance.
Prepare strategic analysis of properties considering financial indicators, market analysis and long-term project plans.
Monitor service level request from clients and ensure that they are within the scope of the contract; prepare service level change orders as required.
Annual Building Inspection (ABI):
- Perform annual inspection of all sites and evaluate the condition of all building components.
- Derive a project plan for future maintenance activities and input into Capital Planning.
Tenant Service work:
- Evaluate tenant requests and demonstrate expertise by recommending cost saving or otherwise more beneficial alternatives.
- Performance Evaluators.
- Monitor results of various contract service performance indicators and develop action plan for deviations.
Meet all service level performance indicators.
Perform simple cost benefit analysis.

People Management

Supervise Team Member(s) including directing activities, establishing goals and objectives, performance evaluation and communicating vision for operations and maintenance; supervise facility managers.
Other duties as assigned.

KNOWLEDGE & SKILLS

Five to ten years’ experience in a property/facility management environment.
Excellent communication and relationship management skills.
Excellent people management skills.
Self-starter, willing to learn, able to work independently.
Excellent business management/development skills.
Excellent at planning and organising.
Strong negotiation skills.
Knowledge of building standards and requirements.
Strong analytical and problem-solving skills.
Superior communication and facilitation skills required to advise and influence client.
Strong computer skills.
Strong customer focus.
Strong technical knowledge.
Ability to multitask and meet strict deadlines under pressure.
Ability to work in a high touch environment with high client expectations.

Licenses and/or Professional Accreditation

Certified Facility Manager through International Facility Management Association (IFMA).
Certified Property Manager through Institute of Real Estate Management.
Facility Management Administrator Designation through Building Owners and Managers Institute (BOMI).
Real Property Administrator through Building Owners and Managers Institute (BOMI).

This is a regular, full-time position with a salary range of $84,493 to $105,616 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

ABOUT US

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

ABOUT THE TEAM

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage the operational, financial, and maintenance performance of a portfolio of facilities, including budgets, work orders, preventive maintenance, inspections, and small projects. Serve as the primary client contact, coordinate vendors and tenants, ensure contract and regulatory compliance, and supervise team members.

Requirements

Requires five to ten years of experience in property or facility management, along with strong communication, relationship management, planning, negotiation, analytical, and technical skills. Relevant professional credentials are listed, including CFM, CPM, FMA, and RPA designations.

Skills

Facility Management
Property Management
Customer Service
Budgeting
Financial Analysis
Preventive Maintenance
Corrective Maintenance
Contract Management
Vendor Negotiation
People Management
Project Planning
Building Systems
Health And Safety Compliance
Analytical And Problem-Solving Skills
Communication

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Property Management
Operations And Maintenance
Statement Of Work
Budget Development
Operating And Maintenance Budgets
Capital Expenditures
Financial Reporting
Budget Forecasting
Work Orders
Preventive Maintenance
Corrective Maintenance
Annual Building Inspection
Capital Planning
Request For Proposal
Tender Documents
Contract Management
Vendor Performance
Service Level Indicators
Building Systems
HVAC
Life Safety Systems
Building Codes
Health And Safety
Environmental Compliance
IFMA Certified Facility Manager
Certified Property Manager
BOMI Facility Management Administrator
BOMI Real Property Administrator

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