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Added 9 mins ago
Bilingual Employee Relations INV
Rogers Communications
Calgary, AB · Toronto, ON · Montreal, QC
Develop effective working relationships with relevant stakeholders within the organization, building high levels of professional credibility and mutual trust.
Added 9 mins ago
PI
Technical Designer - engineering
Pattison ID
Edmundston, NB · Pickering, ON
- Full-time
…the engineering drawings according to the requirements of the customer, the production team, and the building codes. The technical designer will thus gather the related technical…
Added 9 mins ago
FC
Group, Claims Examiner II
First Canadian Financial Group
Edmonton, AB
- Full-time
University/Diploma/Certificate preferred or other academic/professional experience equivalencies may be considered.
Added 9 mins ago
FC
Group, Claims Examiner III
First Canadian Financial Group
Edmonton, AB
- Full-time
University/Diploma/Certificate preferred or other academic/professional experience equivalencies may be considered.
Added 9 mins ago
CC
Retail Shift Leader
Canna Cabana
Ottawa, ON · Barrhaven, Ottawa, ON
- $17.95 to $19.5 CAD / hour
- Full-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 9 mins ago
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Retail Store Manager
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- Full-time
…business objectives. Daily operations include staff management, customer satisfaction, neat product presentation, inventory management and carrying out seasonal changes and promotional…
Added 9 mins ago
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Retail Sales Associate
Canna Cabana
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- $17.95 CAD / hour
- Part-time
…a key role in delivering a welcoming and engaging in-store experience by understanding customer needs, offering product recommendations, and sharing relevant cannabis knowledge. This…
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Retail Shift Leader
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- Part-time
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Added 9 mins ago
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AVP Finance, RESL, Operations, & COO
TD
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 9 mins ago
EI
Brand Protection Advisor
Ecolab Inc.
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- Full-time
…maintain the highest standards of food safety, cleanliness, guest experience and brand…
Added 9 mins ago
AC
Senior Presales Solutions Architect, AWS
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- Full-time
Adastra Canada is looking for a senior technologist to be the firm's AWS champion inside the Presales team. This is a customer-facing role for someone who has spent years building on AWS,…
Added 9 mins ago
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Registered Nurse - Medicine Cardiology
William Osler Health System
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- Contract
At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!
Added 9 mins ago
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PepsiCo Beverages Part-Time Delivery Driver (Grande Prairie)
PepsiCo
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- Part-time
- Temporary
Your experience may include customer service. This is a great role for people who worked successfully with a high degree of independence and have experience dealing with people.
Added 9 mins ago
UI
Driver (Part Time)
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- $17.75 to $18.85 CAD / hour
Provide excellent customer service in a professional and friendly manner.
Added 9 mins ago
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Cashier | Part-Time | Kitchener
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Kitchener, ON
- Part-time
As a Cashier, you will contribute to providing a pleasant, efficient and personalized customer experience. You will be responsible for processing transactions accurately while creating a…
Added 9 mins ago
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Business Development Representative
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Toronto, ON
- Full-time
For many of us there’s that one podcast we never miss, and video content is part of our daily routine, whether it’s professional or personal. But how many of us truly understand the effort…
Added 23 mins ago
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- Full-time
Hands on experience working with machine tools or mechanical assembly.
Added 23 mins ago
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(CAN) Pharmacy Manager
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Added 23 mins ago
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Senior Facilities Specialist
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- Full-time
Responsible and accountable for producing quality work to prescribed standards, with a focus on continuous improvement to meet customer commitments on schedule and within budget
Added 23 mins ago
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Heavy Duty Cleaner
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- Full-time
…provide services. Provide assistance/ support by answering customer inquiries and direct as…
Added 23 mins ago
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…feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving…
Added 23 mins ago
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Added 23 mins ago
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CONSEILLER.ÈRE SAISONNIER.ÈRE-EN
La Vie En Rose
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- Full-time
…feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving…
Added 23 mins ago
B
Facility Services Manager
BGIS
North Bay, ON
- Full-time
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.
Added 23 mins ago
QT
Spécialiste du soutien informatique / Technical Support
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Laval, QC
- Contract
…response organizations. We are looking for a hands-on, reliable IT professional to provide on-site support at a key customer location in Laval, helping keep essential emergency systems…

BGIS

Facility Manager III

Montreal, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

SUMMARY

The Facility Manager III ensures that client facilities are operated and maintained cost-effectively, safely, efficiently as per the operating parameters of the Statement of Work and management contract. This job is accountable for the management, financial and operational performance of a facility or group of facilities within a region. The Facility Manager III is the primary BGIS representative for day-to-day contact with the Client and the Tenants for performance of the contract. The FM III will manage a portfolio of properties across Canada for a specific client user base.

KEY DUTIES & RESPONSIBILITIES

Exemplify Customer Service and Create Memorable Customer Experiences

Is the single point of contact for a portfolio of properties and all facility related requests.
Manages customer relationships and provides proactive communications.
Builds strong relationships with end users and is a trusted partner with the assigned line of business/client.
Creates presentations for client consumption showcasing trends & providing valued insights and recommendations that support the operations of a first-class facility.
Responds to incidents and ensure timely resolution of facility requests with insightful & proactive communication with concerned parties.
Coordinates with third parties, internal concerned parties, and client concerned parties to ensure that solutions are holistic, timely, cost effective and relevant to end user needs.
Provides a “white glove” service level and experience for a portfolio of properties with a high touch need.
Effectively manages escalations with a sense of urgency congruent with client expectations.

Financial Control

Responsible for the development of budgets (O&M, Transaction {rents etc.} and capital project expenditures) and be able to defend the logic to superiors and clients.
Using financial reports, perform monthly budget, analyse and re-forecast allocations as necessary.
Meet annual targets as per contractual performance indicator.

Facilities Management

Manages facilities with square footage of 500,000 square feet.
Manage all aspects of facility requests including oversight and monitoring of all work orders, escalations, preventative maintenance activities, incidents and small projects.
Properties generally have single tenants with simple building operations component e.g. HVAC system, life safety system etc.
Liaison with Client and Tenant on day-to-day facility management activities.
Develop and maintain complex preventative and corrective maintenance schedules; perform all maintenance to ensure asset integrity and value of all building systems and architectural components.
Ensure compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, building code and health and safety issues by applying cursory knowledge of legislation related to these areas.
Sub-contracts for services and goods:
- Prepare tender documents for RFP, tender and analyse bids
- Negotiate best possible terms and prepare contract documents.
- Approve service contracts up to authority level.
- Monitor sub-contractor performance.
Prepare strategic analysis of properties considering financial indicators, market analysis and long-term project plans.
Monitor service level request from clients and ensure that they are within the scope of the contract; prepare service level change orders as required.
Annual Building Inspection (ABI):
- Perform annual inspection of all sites and evaluate the condition of all building components.
- Derive a project plan for future maintenance activities and input into Capital Planning.
Tenant Service work:
- Evaluate tenant requests and demonstrate expertise by recommending cost saving or otherwise more beneficial alternatives.
- Performance Evaluators.
- Monitor results of various contract service performance indicators and develop action plan for deviations.
Meet all service level performance indicators.
Perform simple cost benefit analysis.

People Management

Supervise Team Member(s) including directing activities, establishing goals and objectives, performance evaluation and communicating vision for operations and maintenance; supervise facility managers.

Other duties as assigned.

KNOWLEDGE & SKILLS REQUIRED

Five to ten years’ experience in a property/facility management environment.
Excellent communication and relationship management skills.
Excellent people management skills.
Self-starter, willing to learn, able to work independently.
Excellent business management/development skills.
Excellent at planning and organising.
Strong negotiation skills.
Knowledge of building standards and requirements.
Strong analytical and problem-solving skills.
Superior communication and facilitation skills required to advise and influence client.
Strong computer skills.
Strong customer focus.
Strong technical knowledge.
Ability to multitask and meet strict deadlines under pressure.
Ability to work in a high touch environment with high client expectations.
English is required because you will be dealing with English-speaking customers as part of your job.

Licenses and/or Professional Accreditation

Certified Facility Manager through International Facility Management Association (IFMA).
Certified Property Manager through Institute of Real Estate Management.
Facility Management Administrator Designation through Building Owners and Managers Institute (BOMI).
Real Property Administrator through Building Owners and Managers Institute (BOMI).

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage the operational, financial, and maintenance performance of a portfolio of facilities, serving as the primary contact for clients and tenants. Oversee budgets, service providers, maintenance planning, compliance, performance indicators, escalations, and team members.

Requirements

Requires five to ten years of property or facility management experience, strong communication, relationship management, people management, business, planning, negotiation, analytical, and technical skills. Relevant professional credentials are listed, including IFMA Certified Facility Manager, IREM Certified Property Manager, and BOMI designations.

Skills

Facility Management
Property Management
Budgeting and Forecasting
Financial Analysis
Preventive and Corrective Maintenance
Contract Management
Vendor Negotiation
People Management
Building Systems Knowledge
Health and Safety Compliance
Project Planning
Analytical and Problem-Solving Skills
Communication and Facilitation
Customer Service
Planning and Organization

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Property Management
Statement of Work
Operations and Maintenance
Capital Planning
Budgeting
Financial Forecasting
Work Orders
Preventive Maintenance
Corrective Maintenance
Building Systems
HVAC
Life Safety Systems
Building Code Compliance
Health and Safety
Environmental Compliance
Request for Proposal
Tender Documents
Contract Management
Subcontractor Performance
Service Level Indicators
Annual Building Inspection
Cost-Benefit Analysis
Certified Facility Manager
Certified Property Manager
Facility Management Administrator
Real Property Administrator

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