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Added 1 min ago
BC
Retail Account Manager
Benefit Cosmetics
Ottawa, ON
- $75,000 to $85,000 CAD / year
- Full-time
The Retail Account Manager (RAM) is responsible for all aspects of driving & achieving retail sales & budget goals in their assigned territory & door allocation. The RAM will work to…
Added 1 min ago
SH
Personal Support Manager
SE Health
ON · United Counties of Stormont, ON
- Full-time
As a Personal Services Manager (RPN - Registered Practical Nurse), you will oversee the delivery of client care for a community PSW team. You will ensure high-quality care is delivered by…
Added 1 min ago
M
Support Team Lead
Minga
Kelowna, BC
- Full-time
The Support Team Lead runs Minga's customer support day to day, so that every customer gets timely, accurate and empathetic help across all channels. You lead and coach our Customer Support…
Added 1 min ago
Sales Representative - Boucherville, QC
Encore Market Engagement
Boucherville, QC
Added 1 min ago
Customer Support Manager - Toronto
Volvo Group
Saint-Eustache, QC
The bus is moving, move forward with us as a Customer Support Manager – Toronto (Permanent)!
Added 1 min ago
TG
Server Assistant
The Glencoe Golf & Country Club
Calgary, AB
- Part-time
Support the Server team throughout service by promptly delivering food and beverages, clearing and resetting tables, and assisting with overall dining room flow
Added 1 min ago
W
(CA) Pharmacy Assistant
Walmart
Hamilton, ON
- Part-time
…team player. They are a key member in the delivery of superior customer…
Added 1 min ago
W
(CAN) Consumables Associate
Walmart
Corner Brook, NL
- Part-time
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 1 min ago
W
(CAN) Self Checkout Attendant
Walmart
Sudbury, ON
- Part-time
…reassuring way and escalate cash or technical issues to the Customer Service…
Added 1 min ago
C
Offset & Industrial Cooperation Manager
CAE
Montreal, QC
- Full-time
…every role is essential. Our enterprise functions don’t just support; they lead, playing a critical role in shaping the company’s path forward and ensuring both clients and employees are…
Added 1 min ago
C
Food Service Supervisor
Cook
Baddeck, NS
- Full-time
Assists the Manager on duty with the coordination of activities of associates within the food service department while maintaining the highest standards and levels of customer service.
Added 1 min ago
Facilities Manager
I M P Group International Inc.
Dorval, QC
…capital requirements; and providing facilities expertise in support of operational excellence, sustainability, business continuity, and employee and customer…
Added 1 min ago
B
Managing Director & Head, Credit and Portfolio Management
BMO
Toronto, ON · FCP
- Full-time
Support LUs that elect a greater PM role in new-business underwriting; origination retains client ownership and negotiation.
Added 1 min ago
B
Data Scientist
BMO
Toronto, ON · BMOPLACE
- Full-time
…impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth…
Added 1 min ago
Custom Engineering Specialist
Ametek, Inc.
Calgary, AB
Support technical sales in preparing quotes by providing cost estimates and technical evaluations needed to secure customer orders
Added 1 min ago
B
Personal Banker
BMO
London, ON
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 min ago
B
Senior Relationship Manager, Commercial Banking
BMO
Mississauga, ON · Oakville, ON · Peterborough, ON · Toronto, ON · FCP
- Full-time
As a Senior Relationship Manager, you will serve as a trusted advisor to a portfolio of high-value commercial clients, leveraging your financial expertise, business development skills, and…
Added 1 min ago
Senior Manager, Global Sponsorships - 12-month contract - Tangerine
Scotiabank
ON · Toronto, ON
Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Added 1 min ago
Senior Manager, Change Management
Scotiabank
Toronto, ON
The Senior Manager, Communications & Change Management leads strategic communications in support of Enterprise Delivery Office (EDO) priorities across the Technology organization. Reporting…
Added 1 min ago
Manager, Associate Private Bankers
Scotiabank
Vancouver, BC
Monitoring recorded customer concerns and resolving escalated concerns and issues
Added 2 mins ago
C
Agronomist Summer Student - Melfort - Prairie North Co-op
Co-op
Melfort, SK
- Part-time
Reporting to the Agro Manager, the Agronomist Summer Student provides basic agronomic information and advice on seed, pest identification, crop protection, and crop nutrient/fertilizer so…
Added 2 mins ago
K
Shift Millwright $2K sign on bonus
Kimberly-Clark
Huntsville, ON · Canada-Ontario-Huntsville
- Full-time
…feat, but it’s worth it when you’re recognized often by your manager, supported by your team, and see the products you produce being used by your own family at the end of the…
Added 2 mins ago
CI
Shipping Supervisor
Cooke Inc.
NB
- Full-time
…our team as a Shipping Supervisor, reporting to the Shipping Manager at our St. George, NB…
Added 17 mins ago
R
Department Manager, Flooring and Lumber/Millworks
RONA
Winnipeg, MB
- Full-time
…an environment where your leadership, drive and passion for customer service will be at the heart of our collective success. Build your career by contributing to an exceptional customer…
Added 17 mins ago
A
Technology Program Manager
Akkodis
AB · Edmonton, AB
- Contract
Position: Technology Program Manager - Office tower renovation and relocation

BGIS

Facility Manager III

Montreal, QC, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

SUMMARY

The Facility Manager III ensures that client facilities are operated and maintained cost-effectively, safely, efficiently as per the operating parameters of the Statement of Work and management contract. This job is accountable for the management, financial and operational performance of a facility or group of facilities within a region. The Facility Manager III is the primary BGIS representative for day-to-day contact with the Client and the Tenants for performance of the contract. The FM III will manage a portfolio of properties across Canada for a specific client user base.

KEY DUTIES & RESPONSIBILITIES

Exemplify Customer Service and Create Memorable Customer Experiences

Is the single point of contact for a portfolio of properties and all facility related requests.
Manages customer relationships and provides proactive communications.
Builds strong relationships with end users and is a trusted partner with the assigned line of business/client.
Creates presentations for client consumption showcasing trends & providing valued insights and recommendations that support the operations of a first-class facility.
Responds to incidents and ensure timely resolution of facility requests with insightful & proactive communication with concerned parties.
Coordinates with third parties, internal concerned parties, and client concerned parties to ensure that solutions are holistic, timely, cost effective and relevant to end user needs.
Provides a “white glove” service level and experience for a portfolio of properties with a high touch need.
Effectively manages escalations with a sense of urgency congruent with client expectations.

Financial Control

Responsible for the development of budgets (O&M, Transaction {rents etc.} and capital project expenditures) and be able to defend the logic to superiors and clients.
Using financial reports, perform monthly budget, analyse and re-forecast allocations as necessary.
Meet annual targets as per contractual performance indicator.

Facilities Management

Manages facilities with square footage of 500,000 square feet.
Manage all aspects of facility requests including oversight and monitoring of all work orders, escalations, preventative maintenance activities, incidents and small projects.
Properties generally have single tenants with simple building operations component e.g. HVAC system, life safety system etc.
Liaison with Client and Tenant on day-to-day facility management activities.
Develop and maintain complex preventative and corrective maintenance schedules; perform all maintenance to ensure asset integrity and value of all building systems and architectural components.
Ensure compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, building code and health and safety issues by applying cursory knowledge of legislation related to these areas.
Sub-contracts for services and goods:
- Prepare tender documents for RFP, tender and analyse bids
- Negotiate best possible terms and prepare contract documents.
- Approve service contracts up to authority level.
- Monitor sub-contractor performance.
Prepare strategic analysis of properties considering financial indicators, market analysis and long-term project plans.
Monitor service level request from clients and ensure that they are within the scope of the contract; prepare service level change orders as required.
Annual Building Inspection (ABI):
- Perform annual inspection of all sites and evaluate the condition of all building components.
- Derive a project plan for future maintenance activities and input into Capital Planning.
Tenant Service work:
- Evaluate tenant requests and demonstrate expertise by recommending cost saving or otherwise more beneficial alternatives.
- Performance Evaluators.
- Monitor results of various contract service performance indicators and develop action plan for deviations.
Meet all service level performance indicators.
Perform simple cost benefit analysis.

People Management

Supervise Team Member(s) including directing activities, establishing goals and objectives, performance evaluation and communicating vision for operations and maintenance; supervise facility managers.

Other duties as assigned.

KNOWLEDGE & SKILLS REQUIRED

Five to ten years’ experience in a property/facility management environment.
Excellent communication and relationship management skills.
Excellent people management skills.
Self-starter, willing to learn, able to work independently.
Excellent business management/development skills.
Excellent at planning and organising.
Strong negotiation skills.
Knowledge of building standards and requirements.
Strong analytical and problem-solving skills.
Superior communication and facilitation skills required to advise and influence client.
Strong computer skills.
Strong customer focus.
Strong technical knowledge.
Ability to multitask and meet strict deadlines under pressure.
Ability to work in a high touch environment with high client expectations.
English is required because you will be dealing with English-speaking customers as part of your job.

Licenses and/or Professional Accreditation

Certified Facility Manager through International Facility Management Association (IFMA).
Certified Property Manager through Institute of Real Estate Management.
Facility Management Administrator Designation through Building Owners and Managers Institute (BOMI).
Real Property Administrator through Building Owners and Managers Institute (BOMI).

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage the operational, financial, and maintenance performance of a portfolio of facilities, serving as the primary contact for clients and tenants. Oversee budgets, service providers, maintenance planning, compliance, performance indicators, escalations, and team members.

Requirements

Requires five to ten years of property or facility management experience, strong communication, relationship management, people management, business, planning, negotiation, analytical, and technical skills. Relevant professional credentials are listed, including IFMA Certified Facility Manager, IREM Certified Property Manager, and BOMI designations.

Skills

Facility Management
Property Management
Budgeting and Forecasting
Financial Analysis
Preventive and Corrective Maintenance
Contract Management
Vendor Negotiation
People Management
Building Systems Knowledge
Health and Safety Compliance
Project Planning
Analytical and Problem-Solving Skills
Communication and Facilitation
Customer Service
Planning and Organization

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Property Management
Statement of Work
Operations and Maintenance
Capital Planning
Budgeting
Financial Forecasting
Work Orders
Preventive Maintenance
Corrective Maintenance
Building Systems
HVAC
Life Safety Systems
Building Code Compliance
Health and Safety
Environmental Compliance
Request for Proposal
Tender Documents
Contract Management
Subcontractor Performance
Service Level Indicators
Annual Building Inspection
Cost-Benefit Analysis
Certified Facility Manager
Certified Property Manager
Facility Management Administrator
Real Property Administrator

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