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Added 12 mins ago
GF
Overnight Customer Service Representative (Motivator) – Scarborough Kingston and Eglinton
GoodLife Fitness
Toronto, ON · Scarborough, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 12 mins ago
H
Addictions Counsellor Degree
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: As a member of the Interdisciplinary Team and under the general direction of the Out-of-Scope Manager, the Addiction Counsellor Degree, is responsible for the day to day…
Added 12 mins ago
Home Care Attendant
Winnipeg Regional Health Authority
Steinbach, MB
Under the direction of the Resource Coordinator - Home Care, the Home Care Attendant (HCA) functions as a member of the Home Care team and is responsible for the provision of personal care…
Added 12 mins ago
Human Trafficking Navigator - Designated (Temporary)
The Government of Nova Scotia
Dartmouth, NS
…recommending intervention strategies to address identified gaps in service at the community level, supporting victims for access to justice, and providing referrals to culturally…
Added 12 mins ago
ECE Classification Services Clerk (Clerk 3)
The Government of Nova Scotia
Halifax, NS
Employment Equity Statement: Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment…
Added 12 mins ago
D
Client Financial Services Agent
Desjardins
Montreal, QC · Caisse Desjardins du Sud-Ouest de Montréal
- Full-time
…your interpersonal savvy and communication skills to ensure member/client satisfaction and service quality in accordance with the organization’s standards and procedures. You provide…
Added 12 mins ago
Clinical Therapist - Mental Health & Addictions
Nova Scotia Health and IWK Health
Port Hawkesbury, NS
Reporting to the Manager, Adult Outpatient - Mental Health & Addictions, the Clinical Therapist, as a member of a multi-disciplinary team, is responsible for the delivery of time-limited,…
Added 12 mins ago
UR
8th Grade Spanish Teacher (26-27) SY
Uplift RTCC - Alumni Career Services
Spanish, ON
- Full-time
…in students a life-long love of learning, achievement, and service in order to positively change their…
Added 27 mins ago
AF
Branch Manager - Office 1705
Attain Finance
North Vancouver, BC
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 27 mins ago
AO
Director, Language & Learning/Directeur(trice), Langues et apprentissage – Affichage
Assembly of First Nations
Ottawa, ON
- Full-time
…the recruitment process, please advise the Human Resources representative when you are invited to meet regarding this employment…
Added 42 mins ago
TG
Planet Fitness - Member Services Representative - Full Time - Oshawa
Taymax Group
Oshawa, ON
- Full-time
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer…
Added 42 mins ago
Employment Consultant - Integrated Employment Services (Brampton)
ACCES Employment
Brampton, ON
Participate fully and responsibly as an equal member of an employment consulting team.
Added 42 mins ago
LH
2600002910 - Service Associate
Lakeridge Health
Oshawa, ON
- Internship
The Service Associate (SA) is an integral member of the patient care unit, health care team, and environmental services program. The SA works in close collaboration with other team members…
Added 42 mins ago
LH
2600002928 - Service Associate
Lakeridge Health
Bowmanville, ON
- Internship
The Service Associate (SA) is an integral member of the patient care unit, health care team, and environmental services program. The SA works in close collaboration with other team members…
Added 42 mins ago
TP
Sales Representative - Southwestern Ontario
Teva Pharmaceuticals
Toronto, ON
- Full-time
Teva Canada is currently looking for an experienced Sales Representative for Southwestern Ontario. You will be responsible for presenting our generic portfolio while maintaining a leading…
Added 42 mins ago
SC
Safewalk Student Role
St. Clair SRC
Windsor, ON
- Contract
St. Clair SRC Inc. (Student Representative Council) is committed to creating a safe and supportive campus environment. The SafeWalk Program offers students a free, confidential walking…
Added 42 mins ago
B
Customer Service Representative
BMO
Cowansville, QC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 58 mins ago
AO
Director, Language & Learning/Directeur(trice), Langues et apprentissage – Affichage
Assembly of First Nations
Ottawa, ON
- Full-time
…the recruitment process, please advise the Human Resources representative when you are invited to meet regarding this employment…
Added 58 mins ago
CO
Recreation Facility Clerk Supervisor
City of New Westminster
New Westminster, BC · Century House, British Columbia
- Full-time
- Temporary
…history with a viable and thriving economy and has a population representative of the diversity of the region. The City is staffed by talented and dedicated employees who work together to…
Added 1 hour ago
Child Protection Social Worker 1-2
The Government of Nova Scotia
Antigonish, NS
As a Child and Family Wellbeing Social Worker, you will work with children, families, communities, and service partners to support child safety and wellbeing, strengthen families, and help…
Added 1 hour ago
Provincia GSAR Lead (Program Admin Officer 4)
The Government of Nova Scotia
Dartmouth, NS
…regional level and local events, administers the province’s 911 service, maintains critical communications infrastructure and supports operations of our regional emergency management…
Added 1 hour ago
MI
Executive Director / Direction générale
MR5 InnovAction Solutions Inc.
Moncton, NB
- Full-time
Incorporated in 1976, the Volunteer Centre of Southeastern New Brunswick Inc. is an established, multi-service non-profit organization serving communities across Southeastern New Brunswick…
Added 1 hour ago
L
Branch Manager - Office 1705
LendDirect
North Vancouver, BC
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 1 hour ago
Temporary Sales Manager
David's Bridal
London, ON
As a member of the management team, you will assist in building and retaining a high performing team, create a consistent environment of world class customer service, and exceed sales plan.…
Added 1 hour ago
Customer Service Representative - Finance
Town of Canmore
Canmore, AB
As a member of the Finance team, the Civic Centre Customer Service Representative will be responsible for greeting and welcoming clients (internal and external) at the Civic Centre Front…

BGIS

Facility Manager III

Montreal, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

SUMMARY

The Facility Manager III ensures that client facilities are operated and maintained cost-effectively, safely, efficiently as per the operating parameters of the Statement of Work and management contract. This job is accountable for the management, financial and operational performance of a facility or group of facilities within a region. The Facility Manager III is the primary BGIS representative for day-to-day contact with the Client and the Tenants for performance of the contract. The FM III will manage a portfolio of properties across Canada for a specific client user base.

KEY DUTIES & RESPONSIBILITIES

Exemplify Customer Service and Create Memorable Customer Experiences

Is the single point of contact for a portfolio of properties and all facility related requests.
Manages customer relationships and provides proactive communications.
Builds strong relationships with end users and is a trusted partner with the assigned line of business/client.
Creates presentations for client consumption showcasing trends & providing valued insights and recommendations that support the operations of a first-class facility.
Responds to incidents and ensure timely resolution of facility requests with insightful & proactive communication with concerned parties.
Coordinates with third parties, internal concerned parties, and client concerned parties to ensure that solutions are holistic, timely, cost effective and relevant to end user needs.
Provides a “white glove” service level and experience for a portfolio of properties with a high touch need.
Effectively manages escalations with a sense of urgency congruent with client expectations.

Financial Control

Responsible for the development of budgets (O&M, Transaction {rents etc.} and capital project expenditures) and be able to defend the logic to superiors and clients.
Using financial reports, perform monthly budget, analyse and re-forecast allocations as necessary.
Meet annual targets as per contractual performance indicator.

Facilities Management

Manages facilities with square footage of 500,000 square feet.
Manage all aspects of facility requests including oversight and monitoring of all work orders, escalations, preventative maintenance activities, incidents and small projects.
Properties generally have single tenants with simple building operations component e.g. HVAC system, life safety system etc.
Liaison with Client and Tenant on day-to-day facility management activities.
Develop and maintain complex preventative and corrective maintenance schedules; perform all maintenance to ensure asset integrity and value of all building systems and architectural components.
Ensure compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, building code and health and safety issues by applying cursory knowledge of legislation related to these areas.
Sub-contracts for services and goods:
- Prepare tender documents for RFP, tender and analyse bids
- Negotiate best possible terms and prepare contract documents.
- Approve service contracts up to authority level.
- Monitor sub-contractor performance.
Prepare strategic analysis of properties considering financial indicators, market analysis and long-term project plans.
Monitor service level request from clients and ensure that they are within the scope of the contract; prepare service level change orders as required.
Annual Building Inspection (ABI):
- Perform annual inspection of all sites and evaluate the condition of all building components.
- Derive a project plan for future maintenance activities and input into Capital Planning.
Tenant Service work:
- Evaluate tenant requests and demonstrate expertise by recommending cost saving or otherwise more beneficial alternatives.
- Performance Evaluators.
- Monitor results of various contract service performance indicators and develop action plan for deviations.
Meet all service level performance indicators.
Perform simple cost benefit analysis.

People Management

Supervise Team Member(s) including directing activities, establishing goals and objectives, performance evaluation and communicating vision for operations and maintenance; supervise facility managers.

Other duties as assigned.

KNOWLEDGE & SKILLS REQUIRED

Five to ten years’ experience in a property/facility management environment.
Excellent communication and relationship management skills.
Excellent people management skills.
Self-starter, willing to learn, able to work independently.
Excellent business management/development skills.
Excellent at planning and organising.
Strong negotiation skills.
Knowledge of building standards and requirements.
Strong analytical and problem-solving skills.
Superior communication and facilitation skills required to advise and influence client.
Strong computer skills.
Strong customer focus.
Strong technical knowledge.
Ability to multitask and meet strict deadlines under pressure.
Ability to work in a high touch environment with high client expectations.
English is required because you will be dealing with English-speaking customers as part of your job.

Licenses and/or Professional Accreditation

Certified Facility Manager through International Facility Management Association (IFMA).
Certified Property Manager through Institute of Real Estate Management.
Facility Management Administrator Designation through Building Owners and Managers Institute (BOMI).
Real Property Administrator through Building Owners and Managers Institute (BOMI).

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage the operational, financial, and maintenance performance of a portfolio of facilities, serving as the primary contact for clients and tenants. Oversee budgets, service providers, maintenance planning, compliance, performance indicators, escalations, and team members.

Requirements

Requires five to ten years of property or facility management experience, strong communication, relationship management, people management, business, planning, negotiation, analytical, and technical skills. Relevant professional credentials are listed, including IFMA Certified Facility Manager, IREM Certified Property Manager, and BOMI designations.

Skills

Facility Management
Property Management
Budgeting and Forecasting
Financial Analysis
Preventive and Corrective Maintenance
Contract Management
Vendor Negotiation
People Management
Building Systems Knowledge
Health and Safety Compliance
Project Planning
Analytical and Problem-Solving Skills
Communication and Facilitation
Customer Service
Planning and Organization

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Property Management
Statement of Work
Operations and Maintenance
Capital Planning
Budgeting
Financial Forecasting
Work Orders
Preventive Maintenance
Corrective Maintenance
Building Systems
HVAC
Life Safety Systems
Building Code Compliance
Health and Safety
Environmental Compliance
Request for Proposal
Tender Documents
Contract Management
Subcontractor Performance
Service Level Indicators
Annual Building Inspection
Cost-Benefit Analysis
Certified Facility Manager
Certified Property Manager
Facility Management Administrator
Real Property Administrator

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