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Added 11 mins ago
TA
Senior Human Resources Generalist
Top Aces
Dorval, QC
- Full-time
…training, Top Aces has since established itself as the world leader in contracted adversary air (ADAIR) services and joint terminal attack controller (JTAC)…
Added 11 mins ago
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General Manager
Chipotle
Calgary, AB
- Full-time
Ensure speed of service, accuracy, and positive guest obsessed experience
Added 11 mins ago
Senior Customer Experience Associate - March Road, Kanata, ON - 18.75 hours/week
Scotiabank
Ottawa, ON · Kanata, ON
…Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey…
Added 11 mins ago
Senior Manager, Data Strategy and Operations
Scotiabank
Toronto, ON
The Canadian Banking Analytics, Personalization & Innovation team is seeking a delivery-focused data leader to serve as Senior Manager, Data Strategy and Operations. Reporting to the…
Added 11 mins ago
IK
Technician - Service
Inland Kenworth
Estevan, SK
- Full-time
Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your…
Added 11 mins ago
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(CAN) Gérant de rayon leader, commercialisation
Walmart
Levis, QC
- Full-time
…Consumables Assistant Manager and ensure a high level of customer service and while ensuring task…
Added 11 mins ago
Provincia GSAR Lead (Program Admin Officer 4)
The Government of Nova Scotia
Dartmouth, NS
…regional level and local events, administers the province’s 911 service, maintains critical communications infrastructure and supports operations of our regional emergency management…
Added 11 mins ago
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Clinical Laboratory Assistant -Cytology
Dynacare
Brampton, ON
- Full-time
Customer service and problem-solving experience and experience working with CRM (Customer Relationship Management)
Added 11 mins ago
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Senior Health & Safety Manager
QEOSH (HSE) Staffing & Recruitment Inc.
Pickering, ON
- Full-time
The hiring company is a worldwide leader in construction, specializing in the design and construction of major civil engineering and building works in Canada.
Added 11 mins ago
RD
Engagement Delivery Manager
Randstad Digital
Toronto, ON
- $104,800 to $154,800 CAD / year
- Full-time
…our customers' success. We are looking for a tech services leader who is versatile and customer-driven. You will be invested in providing an excellent customer experience through Randstad…
Added 11 mins ago
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Director of Customer Success
Haystack
Canada
- $243,000 to $365,000 CAD / year
- Full-time
This employer is a technology company seeking a strategic leader to oversee account management and customer success operations. The role focuses on driving revenue growth, retention, and…
Added 11 mins ago
WU
Technology Support Specialist (Applications Systems Support)
Western University
London, ON
- Full-time
…party solutions as assigned by the Development Services Team Leader. The role will be responsible for defining and documenting business requirements for the development team, quality…
Added 11 mins ago
BV
Media Sales Representative
Best Version Media
North Bay, ON
- Full-time
And you won’t do any of it alone: structured training, daily live coaching, and a local leader in your corner from day one.
Added 11 mins ago
OP
Senior Manager, Liquidity
Ontario Public Service Leadership | Leadership dans la fonction publique de l’Ontario
Toronto, ON
- $190,055 to $201,420 CAD / year
- Full-time
The Ontario Financing Authority is seeking an accomplished capital markets leader to serve as Senior Manager, Liquidity, a high-impact role responsible for safeguarding the Province's…
Added 26 mins ago
LC
Staff Product Designer, Agentic Experiences
Loblaw Companies Limited
Toronto, ON
- Full-time
Creating concepts, journeys, service blueprints, interaction models and rapid prototypes using tools such as Figma, Replit and emerging AI-enabled workflows
Added 26 mins ago
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Team Leader - 24 Afternoons
Napoleon
Barrie, ON
- Full-time
Napoleon leads the way with innovative engineering, advanced manufacturing techniques, unsurpassed customer service and remarkable product quality. Our award-winning products offer a…
Added 26 mins ago
SV
Food Service Worker - Long Term Care - Part Time
Schlegel Villages
Milton, ON
- Part-time
The Village of Ridgeview Court has exciting opportunities for a Food Service Workers to join their team.
Added 26 mins ago
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Branch Manager - Office 1705
LendDirect
North Vancouver, BC
- Full-time
Be a Hands-On Leader: Set the standard for customer service and sales, addressing customer concerns with professionalism.
Added 26 mins ago
Corporate Traveller - Corporate Travel Consultant - Montreal, QC
Flight Centre
Quebec, QC
…provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG…
Added 26 mins ago
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Lot Assistant
OPENLANE
Airdrie, AB · Calgary, AB · CAN - AB - Airdrie (Calgary)
- Part-time
Are you ready to be part of a dynamic team in the automotive industry? OPENLANE, a leader in automotive remarketing, is looking for a Lot Assistant with experience in coordinating vehicle…
Added 26 mins ago
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Laboratory Assistant - Eurofins ExperNorth, Inc.
Eurofins
Vaughan, ON
- Up to $43,000 CAD / year
- Full-time
The Eurofins network of companies believes that it is a global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced…
Added 26 mins ago
YH
Registered Nurse (Part-Time, Night Shift)
Yee Hong Centre For Geriatric Care
Toronto, ON · Scarborough Finch
- Part-time
Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care, dedicated to providing exceptional, culturally inclusive services that enhance the well-being of older…
Added 26 mins ago
AI
Retail Management Trainee
American Iron and Metal
Sherbrooke, QC
- Full-time
Kenny U-Pull is a division of American Iron & Metal (AIM), a recognized global leader in the metal recycling industry, with more than 125 site locations, 4000 employees worldwide and over…
Added 26 mins ago
AI
Retail Management Trainee
American Iron and Metal
St.-Nicéphore, QC · Sherbrooke, Québec
- Full-time
Kenny U-Pull is a division of American Iron & Metal (AIM), a recognized global leader in the metal recycling industry, with more than 125 site locations, 4000 employees worldwide and over…
Added 26 mins ago
CC
Customer Service Ambassador (contract)
CONMED Corporation
Canada
- Full-time
JOB TITLE: Customer Service Ambassador (15-month contract)

BGIS

Facility Manager III

Montreal, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 4, 2026

Original job description

SUMMARY

The Facility Manager III ensures that client facilities are operated and maintained cost-effectively, safely, efficiently as per the operating parameters of the Statement of Work and management contract. This job is accountable for the management, financial and operational performance of a facility or group of facilities within a region. The Facility Manager III is the primary BGIS representative for day-to-day contact with the Client and the Tenants for performance of the contract. The FM III will manage a portfolio of properties across Canada for a specific client user base.

KEY DUTIES & RESPONSIBILITIES

Exemplify Customer Service and Create Memorable Customer Experiences

Is the single point of contact for a portfolio of properties and all facility related requests.
Manages customer relationships and provides proactive communications.
Builds strong relationships with end users and is a trusted partner with the assigned line of business/client.
Creates presentations for client consumption showcasing trends & providing valued insights and recommendations that support the operations of a first-class facility.
Responds to incidents and ensure timely resolution of facility requests with insightful & proactive communication with concerned parties.
Coordinates with third parties, internal concerned parties, and client concerned parties to ensure that solutions are holistic, timely, cost effective and relevant to end user needs.
Provides a “white glove” service level and experience for a portfolio of properties with a high touch need.
Effectively manages escalations with a sense of urgency congruent with client expectations.

Financial Control

Responsible for the development of budgets (O&M, Transaction {rents etc.} and capital project expenditures) and be able to defend the logic to superiors and clients.
Using financial reports, perform monthly budget, analyse and re-forecast allocations as necessary.
Meet annual targets as per contractual performance indicator.

Facilities Management

Manages facilities with square footage of 500,000 square feet.
Manage all aspects of facility requests including oversight and monitoring of all work orders, escalations, preventative maintenance activities, incidents and small projects.
Properties generally have single tenants with simple building operations component e.g. HVAC system, life safety system etc.
Liaison with Client and Tenant on day-to-day facility management activities.
Develop and maintain complex preventative and corrective maintenance schedules; perform all maintenance to ensure asset integrity and value of all building systems and architectural components.
Ensure compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, building code and health and safety issues by applying cursory knowledge of legislation related to these areas.
Sub-contracts for services and goods:
- Prepare tender documents for RFP, tender and analyse bids
- Negotiate best possible terms and prepare contract documents.
- Approve service contracts up to authority level.
- Monitor sub-contractor performance.
Prepare strategic analysis of properties considering financial indicators, market analysis and long-term project plans.
Monitor service level request from clients and ensure that they are within the scope of the contract; prepare service level change orders as required.
Annual Building Inspection (ABI):
- Perform annual inspection of all sites and evaluate the condition of all building components.
- Derive a project plan for future maintenance activities and input into Capital Planning.
Tenant Service work:
- Evaluate tenant requests and demonstrate expertise by recommending cost saving or otherwise more beneficial alternatives.
- Performance Evaluators.
- Monitor results of various contract service performance indicators and develop action plan for deviations.
Meet all service level performance indicators.
Perform simple cost benefit analysis.

People Management

Supervise Team Member(s) including directing activities, establishing goals and objectives, performance evaluation and communicating vision for operations and maintenance; supervise facility managers.

Other duties as assigned.

KNOWLEDGE & SKILLS REQUIRED

Five to ten years’ experience in a property/facility management environment.
Excellent communication and relationship management skills.
Excellent people management skills.
Self-starter, willing to learn, able to work independently.
Excellent business management/development skills.
Excellent at planning and organising.
Strong negotiation skills.
Knowledge of building standards and requirements.
Strong analytical and problem-solving skills.
Superior communication and facilitation skills required to advise and influence client.
Strong computer skills.
Strong customer focus.
Strong technical knowledge.
Ability to multitask and meet strict deadlines under pressure.
Ability to work in a high touch environment with high client expectations.
English is required because you will be dealing with English-speaking customers as part of your job.

Licenses and/or Professional Accreditation

Certified Facility Manager through International Facility Management Association (IFMA).
Certified Property Manager through Institute of Real Estate Management.
Facility Management Administrator Designation through Building Owners and Managers Institute (BOMI).
Real Property Administrator through Building Owners and Managers Institute (BOMI).

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage the operational, financial, and maintenance performance of a portfolio of facilities, serving as the primary contact for clients and tenants. Oversee budgets, service providers, maintenance planning, compliance, performance indicators, escalations, and team members.

Requirements

Requires five to ten years of property or facility management experience, strong communication, relationship management, people management, business, planning, negotiation, analytical, and technical skills. Relevant professional credentials are listed, including IFMA Certified Facility Manager, IREM Certified Property Manager, and BOMI designations.

Skills

Facility Management
Property Management
Budgeting and Forecasting
Financial Analysis
Preventive and Corrective Maintenance
Contract Management
Vendor Negotiation
People Management
Building Systems Knowledge
Health and Safety Compliance
Project Planning
Analytical and Problem-Solving Skills
Communication and Facilitation
Customer Service
Planning and Organization

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Property Management
Statement of Work
Operations and Maintenance
Capital Planning
Budgeting
Financial Forecasting
Work Orders
Preventive Maintenance
Corrective Maintenance
Building Systems
HVAC
Life Safety Systems
Building Code Compliance
Health and Safety
Environmental Compliance
Request for Proposal
Tender Documents
Contract Management
Subcontractor Performance
Service Level Indicators
Annual Building Inspection
Cost-Benefit Analysis
Certified Facility Manager
Certified Property Manager
Facility Management Administrator
Real Property Administrator

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