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Added 10 mins ago
Membership Services Representative
YMCA of Northeastern Ontario
North Bay, ON
Under the leadership of the Supervisor of Experience, the Membership Services Representative is responsible for all membership data entry, financial payments, and course registration. In…
Added 25 mins ago
C
Universal Banker
CIBC
Toronto, ON
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients' lives. As a Financial Services…
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B
Client Service Associate, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
As a Client Service Associate with BMO Nesbitt Burns, you’ll be an integral part of an Investment Advisor team, helping deliver a high-quality wealth management experience to clients.
Added 25 mins ago
B
Client Service Assistant, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
The Client Service Assistant supports one or more Investment Advisors (IAs) and IA Team and staff, and private wealth branch operations with day-to-day administration and provides…
Added 26 mins ago
LM
Underwriter, Property & Casualty
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Added 40 mins ago
Community Mental Health Worker - Youth Huddle
Winnipeg Regional Health Authority
Portage la Prairie, MB
…services to residents of Southern Health-Santé Sud (SH-SS). As a member of an interdisciplinary team, the incumbent provides a broad range of mental health services to clients and their…
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Health Care Aide - Certified
Winnipeg Regional Health Authority
MB · Vita, MB
Demonstrated ability to perform as a team member and seek assistance as needed.
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The Government of Nova Scotia
NS · DARTMOUTH, NS
Added 40 mins ago
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The Government of Nova Scotia
Bridgewater, NS
…positive relationships with people with disabilities, families, service providers, and the wider Nova Scotian…
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The Government of Nova Scotia
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The Government of Nova Scotia
Halifax, NS
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Added 55 mins ago
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Sales and Service Representative (Fitness Trainer) - Toronto Yonge and Lawrence
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Toronto, ON
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What is a Sales and Service Representative (Fitness Trainer)?
Added 55 mins ago
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Wealth Management Advisor
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Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement
Added 55 mins ago
D
Personal Finance Advisor
Desjardins
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- Full-time
Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement
Added 1 hour ago
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Customer Service Representative
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Deer Lake, NL
- Part-time
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Temporary Literacy Basic Skills (Get Set Program)/ Prior Learning Assessment and Recognition (PLAR) Instructor
Kawartha Pine Ridge District School Board
Peterborough, ON
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Added 1 hour ago
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Social Worker Degree
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Added 1 hour ago
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Member Service Representative I (Part-time, Permanent) Winkler
Access Credit Union
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The Member Service Representative (MSR) provides a high standard of financial service to existing and potential members, processing transactions and building relationships while promoting…
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Operations Officer I
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Toronto, ON
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Added 1 hour ago
Forest Protection Specialist (Environmental Analyst 1(A)-(B)2)
The Government of Nova Scotia
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The Forest Protection Specialist is a member of the Risk Services Unit, a group of highly dedicated professionals that evaluate risk and hazard management systems for wildfire disturbances.…
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Nova Scotia Health and IWK Health
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…collaboration with the Clinical Pharmacy Manager at YRH and acts as a member of the interdisciplinary Seniors Care Team providing service primarily in the emergency department and community…
Added 1 hour ago
TE
Inside Sales Representative
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Titan Environmental is seeking an Inside Sales Representative to support business growth in our office in Burlington, ON by building strong customer relationships, identifying sales…
Added 1 hour ago
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Client Engagement Associate [Hourly]
CIBC
Toronto, ON · Vaughan, ON
- Part-time
As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day…
Added 2 hours ago
TT
Senior Analyst, Performance Reporting (13928)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $115,570 to $144,526.2 CAD / year
- Full-time
…Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many…

BGIS

Facility Manager III

Montreal, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Summary

JOB DESCRIPTION

The Facility Manager III ensures that client facilities are operated and maintained cost-effectively, safely, efficiently as per the operating parameters of the Statement of Work and management contract. This job is accountable for the management, financial and operational performance of a facility or group of facilities within a region. The Facility Manager III is the primary BGIS representative for day-to-day contact with the Client and the Tenants for performance of the contract. The FM III will manage a portfolio of properties across Canada for a specific client user base.

Key Duties & Responsibilities

Exemplify Customer Service and Create Memorable Customer Experiences

Is the single point of contact for a portfolio of properties and all facility related requests.
Manages customer relationships and provides proactive communications.
Builds strong relationships with end users and is a trusted partner with the assigned line of business/client.
Creates presentations for client consumption showcasing trends & providing valued insights and recommendations that support the operations of a first-class facility.
Responds to incidents and ensure timely resolution of facility requests with insightful & proactive communication with concerned parties.
Coordinates with third parties, internal concerned parties, and client concerned parties to ensure that solutions are holistic, timely, cost effective and relevant to end user needs.
Provides a “white glove” service level and experience for a portfolio of properties with a high touch need.
Effectively manages escalations with a sense of urgency congruent with client expectations.

Financial Control

Responsible for the development of budgets (O&M, Transaction {rents etc.} and capital project expenditures) and be able to defend the logic to superiors and clients.
Using financial reports, perform monthly budget, analyse and re-forecast allocations as necessary.
Meet annual targets as per contractual performance indicator.

Facilities Management

Manages facilities with square footage of 500,000 square feet.
Manage all aspects of facility requests including oversight and monitoring of all work orders, escalations, preventative maintenance activities, incidents and small projects.
Properties generally have single tenants with simple building operations component e.g. HVAC system, life safety system etc.
Liaison with Client and Tenant on day-to-day facility management activities.
Develop and maintain complex preventative and corrective maintenance schedules; perform all maintenance to ensure asset integrity and value of all building systems and architectural components.
Ensure compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, building code and health and safety issues by applying cursory knowledge of legislation related to these areas.
Sub-contracts for services and goods:
- Prepare tender documents for RFP, tender and analyse bids
- Negotiate best possible terms and prepare contract documents.
- Approve service contracts up to authority level.
- Monitor sub-contractor performance.
Prepare strategic analysis of properties considering financial indicators, market analysis and long-term project plans.
Monitor service level request from clients and ensure that they are within the scope of the contract; prepare service level change orders as required.
Annual Building Inspection (ABI):
- Perform annual inspection of all sites and evaluate the condition of all building components.
- Derive a project plan for future maintenance activities and input into Capital Planning.
Tenant Service work:
- Evaluate tenant requests and demonstrate expertise by recommending cost saving or otherwise more beneficial alternatives.
- Performance Evaluators.
- Monitor results of various contract service performance indicators and develop action plan for deviations.
Meet all service level performance indicators.
Perform simple cost benefit analysis.

People Management

Supervise Team Member(s) including directing activities, establishing goals and objectives, performance evaluation and communicating vision for operations and maintenance; supervise facility managers.
Other duties as assigned.

Knowledge & Skills Required

Five to ten years’ experience in a property/facility management environment.
Excellent communication and relationship management skills.
Excellent people management skills.
Self-starter, willing to learn, able to work independently.
Excellent business management/development skills.
Excellent at planning and organising.
Strong negotiation skills.
Knowledge of building standards and requirements.
Strong analytical and problem-solving skills.
Superior communication and facilitation skills required to advise and influence client.
Strong computer skills.
Strong customer focus.
Strong technical knowledge.
Ability to multitask and meet strict deadlines under pressure.
Ability to work in a high touch environment with high client expectations.
English is required because you will be dealing with English-speaking customers as part of your job.

Licenses and/or Professional Accreditation

Certified Facility Manager through International Facility Management Association (IFMA).
Certified Property Manager through Institute of Real Estate Management.
Facility Management Administrator Designation through Building Owners and Managers Institute (BOMI).
Real Property Administrator through Building Owners and Managers Institute (BOMI).

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage the operational, financial, and service performance of a portfolio of facilities, serving as the primary day-to-day contact for clients and tenants. Oversee maintenance, budgets, contractors, compliance, inspections, capital planning, service performance, and facility management team members.

Requirements

Requires five to ten years of experience in property or facility management, strong communication, relationship management, people management, analytical, planning, negotiation, and technical skills. Relevant professional credentials include Certified Facility Manager, Certified Property Manager, Facility Management Administrator, or Real Property Administrator; English is required for customer interactions.

Skills

Facility Management
Property Management
People Management
Budgeting and Forecasting
Financial Analysis
Contract Management
Vendor Negotiation
Preventive Maintenance
Capital Planning
Building Systems Knowledge
Health and Safety Compliance
Problem-Solving
Communication and Facilitation
Planning and Organization
Client Service

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Property Management
Statement Of Work
Operations And Maintenance
Budgeting
Financial Reporting
Forecasting
Capital Projects
Work Orders
Preventive Maintenance
Corrective Maintenance
HVAC
Life Safety Systems
Building Codes
Health And Safety
Environmental Compliance
Request For Proposal
Tender Documents
Contract Management
Subcontractor Performance
Capital Planning
Annual Building Inspection
Service Level Agreements
Performance Indicators
Cost-Benefit Analysis
IFMA Certified Facility Manager
Certified Property Manager
BOMI Facility Management Administrator
BOMI Real Property Administrator

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