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Added 1 hour ago
SE
Customer Service Representative
SmartSource Electronics
Mississauga, ON
- Full-time
Role Description This full-time on-site Customer Service Representative role is based in Mississauga, ON. The individual in this role will respond to customer inquiries via phone, email,…
Added 1 hour ago
EP
Territory Sales Representative
East Penn Canada: Backup Power Division
Mississauga, ON
- Full-time
The Territory Sales Representative will be responsible for providing white glove account management services for a robust portfolio of East Penn Canada’s key and national accounts, as well…
Added 2 hours ago
NS
Registered Pharmacy Technician - Pyxis Support
Nova Scotia Health Authority
Halifax, NS
- Full-time
…implementing software and hardware upgrades and addressing technical concerns. The Pyxis Support Registered Pharmacy Technician is highly trained to provide safe and effective quality…
Added 2 hours ago
IT
Equipment Technical Support Representative
Inland Truck & Equipment
Prince George, BC
- Full-time
Inland is seeking an experienced Equipment Technical Support Representative to grow our Corporate Equipment Service Support team by providing advanced technical support for forestry and…
Added 2 hours ago
IT
Equipment Technical Support Representative
Inland Truck & Equipment
Fort St. John, BC
- Full-time
Inland is seeking an experienced Equipment Technical Support Representative to grow our Corporate Equipment Service Support team by providing advanced technical support for forestry and…
Added 2 hours ago
IT
Equipment Technical Support Representative
Inland Truck & Equipment
Vernon, BC
- Full-time
Inland is seeking an experienced Equipment Technical Support Representative to grow our Corporate Equipment Service Support team by providing advanced technical support for forestry and…
Added 2 hours ago
IT
Equipment Technical Support Representative
Inland Truck & Equipment
Langley (District), BC · City of Langley, BC
- Full-time
Inland is seeking an experienced Equipment Technical Support Representative to grow our Corporate Equipment Service Support team by providing advanced technical support for forestry and…
Added 2 hours ago
IT
Equipment Technical Support Representative
Inland Truck & Equipment
Kamloops, BC
- Full-time
Inland is seeking an experienced Equipment Technical Support Representative to grow our Corporate Equipment Service Support team by providing advanced technical support for forestry and…
Added 2 hours ago
PH
Billing Manager
Peace Hills Insurance
AB · Edmonton, AB
- Full-time
…focus of ensuring the team is providing exceptional customer service and accurate posting of receivable and payable transactions. More…
Added 2 hours ago
Technical Account Manager, Advanced Materials
IMCD Group B.V.
Canada
·Establish connections between customer and Customer Service to ensure day-to-day fulfillment, requests, issues are resolved in a timely/efficient manner
Added 3 hours ago
S
Customer Sales Support Representative
Sandvik
Sudbury, ON · Saskatoon, SK · Surrey, BC
- Full-time
As a Customer Sales Support Representative, you will be a key point of contact for customers throughout the sales and order process. You will respond to inquiries, prepare quotes,…
Added 3 hours ago
RC
Inside Sales Representative–Alliance Regina
Rexel Canada
Regina, SK
- Full-time
…part of the Inside Automation Support team at our National Service Centre. If you thrive in a dynamic team environment and enjoy being trusted with responsibility, then Westburne is the…
Added 3 hours ago
E
Business Line Manager - Surface Division
Epiroc
Mississauga, ON
- Full-time
…surface and underground applications. We also offer world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Our global…
Added 4 hours ago
M
HVAC Branch Representative
Master
Saskatoon, SK
- Full-time
As a Branch Representative, you will be responsible for managing internal relationships with customers, providing excellent customer service, processing orders and quotations, and promoting…
Added 4 hours ago
S
Strategic Accounts Manager
SaskTel
SK · Saskatchewan, Canada
- Full-time
Responsible for being SaskTel’s in-market community representative focused on enhancing SaskTel’s technology solutions provider image with business and political leaders and providing…
Added 4 hours ago
B
Facility Manager III
BGIS
Montreal, QC
- Full-time
…within a region. The Facility Manager III is the primary BGIS representative for day-to-day contact with the Client and the Tenants for performance of the contract. The FM III will manage a…
Added 4 hours ago
J&
Lead Financial Analyst, LATAM & Canada GDCL
Johnson & Johnson MedTech
Markham, ON
- Full-time
…including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and…
Added 4 hours ago
CI
IT Support Specialist - Contract
Compugen Inc
Guelph, ON
- Contract
Excellent communication and customer service skills, with the ability to assist users of varying technical backgrounds.
Added 4 hours ago
B
Facility Manager III
BGIS
Kitchener, ON
- Full-time
…within a region. The Facility Manager III is the primary BGIS representative for day-to-day contact with the Client and the Tenants for performance of the contract. The FM III will manage a…
Added 4 hours ago
EI
Senior Technical Specialist - Long Haul Trucking & Cargo
Echelon Insurance
Mississauga, ON
- Full-time
Incredible rewards, travel incentives, and product and service discounts,
Added 4 hours ago
K
Technical Service Representative, Electrical
Komatsu
Sparwood, BC
- Full-time
Technical Service Representative, Electrical 11/9/26 Sparwood, British Columbia, CAN, V0B 2G0 37530 Onsite Position
Added 4 hours ago
TU
French Interpreter, CHOD
The Unconventional
Victoria, BC
- Full-time
…are preferred. Interpreters shall be available to execute a Technical Rehearsal to ensure venue-provided equipment is operational and interpreters are familiar with the technical set…
Added 4 hours ago
DÉ
Inside Salesperson | Vendeur interne (Entrepreneurs)-EN
Dubo Électrique
Quebec, QC
- Full-time
Promptly inform the appropriate person (business center manager, outside sales representative) of customer comments concerning price, products, service, etc;
Added 4 hours ago
RS
Customer Service Associate II
Ryder System, Inc.
Woodstock, ON
- Full-time
The Customer Service Associate II is responsible for planning and scheduling driver routes as well as providing customer service support to drivers and client representatives. This…
Added 4 hours ago
AW
VP & Head of Environmental, Canada
Allied World Assurance Company
Toronto, ON
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Maintain deep technical expertise in Environmental liability products, including:

BGIS

Facility Manager III

Montreal, QC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Summary

JOB DESCRIPTION

The Facility Manager III ensures that client facilities are operated and maintained cost-effectively, safely, efficiently as per the operating parameters of the Statement of Work and management contract. This job is accountable for the management, financial and operational performance of a facility or group of facilities within a region. The Facility Manager III is the primary BGIS representative for day-to-day contact with the Client and the Tenants for performance of the contract. The FM III will manage a portfolio of properties across Canada for a specific client user base.

Key Duties & Responsibilities

Exemplify Customer Service and Create Memorable Customer Experiences

Is the single point of contact for a portfolio of properties and all facility related requests.
Manages customer relationships and provides proactive communications.
Builds strong relationships with end users and is a trusted partner with the assigned line of business/client.
Creates presentations for client consumption showcasing trends & providing valued insights and recommendations that support the operations of a first-class facility.
Responds to incidents and ensure timely resolution of facility requests with insightful & proactive communication with concerned parties.
Coordinates with third parties, internal concerned parties, and client concerned parties to ensure that solutions are holistic, timely, cost effective and relevant to end user needs.
Provides a “white glove” service level and experience for a portfolio of properties with a high touch need.
Effectively manages escalations with a sense of urgency congruent with client expectations.

Financial Control

Responsible for the development of budgets (O&M, Transaction {rents etc.} and capital project expenditures) and be able to defend the logic to superiors and clients.
Using financial reports, perform monthly budget, analyse and re-forecast allocations as necessary.
Meet annual targets as per contractual performance indicator.

Facilities Management

Manages facilities with square footage of 500,000 square feet.
Manage all aspects of facility requests including oversight and monitoring of all work orders, escalations, preventative maintenance activities, incidents and small projects.
Properties generally have single tenants with simple building operations component e.g. HVAC system, life safety system etc.
Liaison with Client and Tenant on day-to-day facility management activities.
Develop and maintain complex preventative and corrective maintenance schedules; perform all maintenance to ensure asset integrity and value of all building systems and architectural components.
Ensure compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, building code and health and safety issues by applying cursory knowledge of legislation related to these areas.
Sub-contracts for services and goods:
- Prepare tender documents for RFP, tender and analyse bids
- Negotiate best possible terms and prepare contract documents.
- Approve service contracts up to authority level.
- Monitor sub-contractor performance.
Prepare strategic analysis of properties considering financial indicators, market analysis and long-term project plans.
Monitor service level request from clients and ensure that they are within the scope of the contract; prepare service level change orders as required.
Annual Building Inspection (ABI):
- Perform annual inspection of all sites and evaluate the condition of all building components.
- Derive a project plan for future maintenance activities and input into Capital Planning.
Tenant Service work:
- Evaluate tenant requests and demonstrate expertise by recommending cost saving or otherwise more beneficial alternatives.
- Performance Evaluators.
- Monitor results of various contract service performance indicators and develop action plan for deviations.
Meet all service level performance indicators.
Perform simple cost benefit analysis.

People Management

Supervise Team Member(s) including directing activities, establishing goals and objectives, performance evaluation and communicating vision for operations and maintenance; supervise facility managers.
Other duties as assigned.

Knowledge & Skills Required

Five to ten years’ experience in a property/facility management environment.
Excellent communication and relationship management skills.
Excellent people management skills.
Self-starter, willing to learn, able to work independently.
Excellent business management/development skills.
Excellent at planning and organising.
Strong negotiation skills.
Knowledge of building standards and requirements.
Strong analytical and problem-solving skills.
Superior communication and facilitation skills required to advise and influence client.
Strong computer skills.
Strong customer focus.
Strong technical knowledge.
Ability to multitask and meet strict deadlines under pressure.
Ability to work in a high touch environment with high client expectations.
English is required because you will be dealing with English-speaking customers as part of your job.

Licenses and/or Professional Accreditation

Certified Facility Manager through International Facility Management Association (IFMA).
Certified Property Manager through Institute of Real Estate Management.
Facility Management Administrator Designation through Building Owners and Managers Institute (BOMI).
Real Property Administrator through Building Owners and Managers Institute (BOMI).

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage the operational, financial, and maintenance performance of a portfolio of facilities, serving as the primary day-to-day contact for clients and tenants. Oversee budgets, work orders, maintenance schedules, contractors, inspections, service-level performance, and team members while ensuring safe, cost-effective, and compliant facility operations.

Requirements

Requires five to ten years of experience in property or facility management, along with strong communication, relationship management, planning, negotiation, analytical, customer-service, and people-management skills. Candidates should have strong technical knowledge of building systems and standards; relevant professional credentials such as CFM, CPM, FMA, or RPA are listed.

Skills

Facility Management
Property Management
Budgeting And Forecasting
Financial Analysis
Preventive Maintenance
Corrective Maintenance
Contract Management
Vendor Negotiation
People Management
Building Systems Knowledge
Health And Safety Compliance
Capital Planning
Project Planning
Analytical And Problem-Solving Skills
Communication And Facilitation

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Property Management
Statement Of Work
Operating And Maintenance Budgets
Capital Expenditures
Budget Forecasting
Work Orders
Preventive Maintenance
Corrective Maintenance
HVAC
Life Safety Systems
Building Codes
Health And Safety
Environmental Compliance
Request For Proposal
Tender Documents
Contract Negotiation
Subcontractor Performance
Annual Building Inspection
Capital Planning
Service-Level Performance Indicators
Cost-Benefit Analysis
Tenant Services
Certified Facility Manager
Certified Property Manager
Facility Management Administrator
Real Property Administrator

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