Find work in Canada.

320,306 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 4 mins ago
E
Gestionnaire de bureau/Office Manager
Evlv
Montreal, QC
- Full-time
The Human Resources & Office Operations Manager will be a central resource within the organization, supporting everything from HR administration and employee benefits to office operations,…
Added 4 mins ago
L
Global Brand Insights Manager
lululemon
Vancouver, BC
- Full-time
The Global Brand Insights Manager leads Quantitative Research and lululemon’s Global Brand Tracking programs, delivering actionable insights that empower Global and Regional Brand teams…
Added 6 mins ago
MC
Purchasing Coordinator
Matheson Constructors
Hamilton, ON
- $55,000 to $70,000 CAD / year
- Full-time
…required by the Matheson Group of Companies. Reporting to the Manager, Procurement, Fleet & Facilities, you will work closely with the Fleet & Facilities Team, Operations, and suppliers to…
Added 6 mins ago
C
Senior Manager, Technical Quality Engineering & AI Adoption
CIBC
Toronto, ON
- Full-time
…collaboratively with diverse teams. Proven experience as a Test Manager or in a similar leadership role in software testing. Robust technical background with proficiency in SQL, mainframe,…
Added 6 mins ago
M
IT Sourcing Manager
Manulife
Toronto, ON · Waterloo, ON
- Full-time
6+ years of progressive experience in IT/software sourcing, procurement, vendor management, and/or consulting with direct responsibility for negotiations and contracting.
Added 6 mins ago
UG
Office Manager, Executive Leadership Support
UnitedHealth Group
Vancouver, BC · Richmond, BC
- Full-time
The Office Manager, Executive Leadership Support position is responsible for overseeing the day-to-day operations of the office, ensuring an efficient, professional, and well-organized work…
Added 20 mins ago
S
District Sales Manager
Sysco
Regina, SK · Sysco Regina
- Full-time
Participate in the formation of Marketing promotions, including food showcases and vendor promotions
Added 20 mins ago
AR
Executive Chef
Atria Retirement Canada - Anchor Pointe
ON · ON-St. Catharines
- Full-time
…are indulged and their suggestions implemented. You act as a manager on duty as…
Added 20 mins ago
JR
Program and Operations Manager
Jumpstart Refugee Talent
Mississauga, ON
- Full-time
…currently looking to add an experienced Program and Operations Manager to their…
Added 34 mins ago
SI
Senior Project Manager - Airline Technology
Siri InfoSolutions, Inc.
Calgary, AB
- Contract
Hiring: Senior Project Manager – Airline Technology
Added 34 mins ago
SC
District Sales Manager
Sysco Canada Inc.
Regina, SK
- Full-time
Participate in the formation of Marketing promotions, including food showcases and vendor promotions
Added 34 mins ago
ZI
Office Manager
ZenaTech Inc.
Dartmouth, NS
- $70,000 to $75,000 CAD / year
- Full-time
We are seeking an organized and proactive Office Manager to oversee day-to-day operations at our Halifax office. This role combines administrative leadership with hands-on project…
Added 35 mins ago
Senior Manager, Software Engineering
Questrade Financial Group
Toronto, ON
We’re looking for our next Senior Manager, Software Engineering. Could It Be You?
Added 1 hour ago
C
Data Center Engineering Operations Manager
Collabera
Sherbrooke, QC
- $90,000 to $120,000 USD / year
- Full-time
Ensuring conversion of rooms, insulation of generators, networking and vendor management.
Added 1 hour ago
IG
Information Technology Manager
Insight Global
Winnipeg, MB
- Contract
…and keeping systems running smoothly. This is a hands on IT Manager position with on experienced IT Specialist reporting into you. You will prioritize and resolve high-impact technical…
Added 1 hour ago
L
Database Administrator
LCBO
Toronto, ON
- Full-time
…strives for operational excellence? Reporting to the Senior Manager, Infrastructure, you will be responsible for the administration, maintenance, security, performance, and support of…
Added 1 hour ago
S
Sales Consultant II
Sysco
Thunder Bay, ON · Sysco Thunder Bay
- Full-time
Utilizes PMT & Deal Manager to support territory and market share growth
Added 1 hour ago
AS
IT Business Analyst
AgileGrid Solutions
Canada
- Full-time
Reporting directly to the Manager of Business Analysis, this role is pivotal in bridging the gap between business needs and technological solutions within Sanimax. As a Business Analyst,…
Added 1 hour ago
RH
Cost Accounting Manager
Robert Half
Toronto, ON
- $55 to $60 CAD / hour
- Contract
Perform reconciliations involving 3PLs, vendor shipments, and goods in transit.
Added 1 hour ago
DS
Data Governance Manager
Dacaro Services
Toronto, ON
- Contract
Partner with business and technology teams to establish consistent definitions and management of customer, product, vendor, reference, and other critical master data.
Added 1 hour ago
RH
Product Program Manager
Robert Half
Toronto, ON · Greater Toronto Area, Canada
- $100,000 to $110,000 CAD / year
- Full-time
We are seeking a Product Program Manager to lead the strategy, optimization, and ongoing evolution of our iMIS (AMS) platform. This role sits at the intersection of business and technology,…
Added 1 hour ago
Department Sales Manager, Clubs
Sporting Life Group
Regina, SK
Vendor Pro Deals and expert product training to fuel your knowledge and performance.
Added 1 hour ago
P
Maintenance Coordinator
Penske
Mississauga, ON
- Full-time
Vendor support and accountability & ensuring payments are being processed correctly
Added 2 hours ago
RH
Business System Manager
Robert Half
Toronto, ON · Greater Toronto Area, Canada
- $120,000 to $135,000 CAD / year
- Full-time
We are seeking an experienced Business Systems Manager to lead the administration, optimization, and ongoing enhancement of our ERP environment and related business applications. This role…
Added 2 hours ago
MS
Business Development Manager
Marberg Staffing
Toronto, ON · North York, ON
- $80,000 to $100,000 CAD / year
- Full-time
Business Development Manager - Strategic Partnerships, for longstanding, well regarded boutique personal injury firm client, North York.

BGIS

Facility Operations Manager

Toronto, ON, Canada
Etobicoke, ON, Canada

This is a regular, full-time position with a salary range of $96,322 - $120,402 per annum. · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: This is a regular, full-time position with a salary range of $96,322 - $120,402 per annum.
Job type: Full-time
Apply by: Oct 24, 2026
Experience: Minimum of 5 years of facility management work experience
Posting language: English
Posted: May 11, 2026

Original job description

Summary

JOB DESCRIPTION

The Manager, Operations is responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and emergency preparedness and business continuity for an assigned portfolio.

At this position level, the individual is responsible for:

Highly complex service delivery; and/or
Multiple client accounts and/or significant service delivery regime in a single, complex client; and/or
Contract requirements that are highly complex; and/or
Direct reports may include Team Development Managers, Team Leads, Facility Services Coordinators and Technicians

Key Duties & Responsibilities

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

Full involvement with recruiting talent.
Provides mentoring, coaching and guidance to all team members.
Objectively recommends compensation adjustments.
Manages all aspects of performance.

For the assigned portfolio:

Portfolio Management

Manages service delivery to a portfolio of client accounts or a single client account of sufficient magnitude and/or complexity.
Responsible for ensuring KPI objectives are met.
Creates, implements and documents service delivery regimes associated with each client account.
Collaborates with relevant concerned parties (internal and external) on service delivery including the management of all escalated issues
Oversees the implementation of service delivery program changes as required.
Oversees service delivery activities and performance of internal Team Members. Ensures work is completed on time, safely and meet quality requirements.
Continuously seeks ways to gain greater efficiencies through activities such as recommending and implementing best practices, collaborating with internal teams to implement sustainable practices and improvement initiatives, utilizing internal Technicians wherever possible, etc.
Collaborates with relevant concerned parties to optimize assigned portfolio and continuously create value for the client

Service Delivery Management

Responsible for meeting contractual service delivery obligations for each designated client environment
Resolves problems and/or conflicts and maintains open communication with the client account team and specific clients including providing regular written and oral reports to in response to escalations
Recommends solutions and implements appropriate actions for issues
Monitors service delivery performance against established metrics/key performance indicators. Identifies gaps, develops and executes corrective action plans to ensure all objectives are met.
Monitors service delivery to ensure within agreed upon scope and escalates to senior management, where required.
Provides on-call coverage to front-line team which requires open availability
Continuously seeks ways to gain greater efficiencies through activities such as recommending and implementing best practices, collaborating with internal teams to implement sustainable practices and improvement initiatives

Client Relationship Management

Develops and maintains effective relationships with clients. Ensures ongoing client satisfaction.
Acts as the focal point of escalation for issues pertaining to service delivery.

Risk Management, Emergency Preparedness and Business Continuity Planning and Execution

Develops and executes emergency preparedness, risk management, disaster recovery and business continuity plans
Collaborates with relevant concerned parties on incident management-related requirements

Health, Safety, Environment & Security

Acts as the focal point of contact and collaborates with Environmental, Health, Safety and Security Team to ensure ongoing compliance with all health and safety related legislation and requirements.
Monitors and is responsible for the safe delivery of all work performed within office and remote locations.

Project Management (including Client Transitions & Technology Implementations/Upgrades)

Develops and executes project plans for assigned projects.
Oversees project delivery; and/or
Participates as a member of the Operations Centre team in large company-wide projects.
Liaises with relevant concerned parties to ensure projects are delivered with minimum disruptions to service delivery.

Budget Development & Management

Responsible for meeting budget for assigned service delivery team.
Liaises with relevant operations team members and Finance team for reports to monitor expenses.
Reviews and approves expenditures.

Regulatory Compliance

Ensures all regulatory compliance requirements have been performed and all related documentations are created and maintained

Procurement

Collaborates with Procurement and Supply Chain Administration teams to source and qualify vendors, source and procure goods and services used by the internal teams in the performance of duties.
Ensures the availability of an adequate inventory of tools and other supplies to operate the facilities

Knowledge & Skills

Community college diploma
Minimum of 5 years of facility management work experience
Skilled at contact centre service delivery management
Skilled at managing service delivery and meeting client obligations
Skilled at emergency preparedness and business continuity planning and execution
Intermediate budget management abilities
Well-developed communication, influence, persuasion and negotiation skills
Superior written communication skills
Skilled at client relationship management
Developed and demonstrated people leadership skills
High degree of client service orientation and sense of urgency
Skilled at delivering projects
Solid level knowledge of health and safety requirements. Possesses a high degree of safety mindset
Possesses a continuous improvement and quality mindset and seeks to continuously improve processes and incorporate best practices where applicable.
Maintains current knowledge of contact centre service services best practices.
Solid level knowledge of building management from the perspective of responding to repair requests

Licenses and/or Professional Accreditation

One or more of the following – preferred:

Contact and/or Customer Service Professional accreditation
Certified Facility Manager through International Facility Management Association (IFMA)
Certified Property Manager through Institute of Real Estate Management
Facility Management Administrator Designation through Building Owners and Managers Institute (BOMI)
Real Property Administrator through Building Owners and Managers Institute (BOMI)

This is a regular, full-time position with a salary range of $96,322 - $120,402 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

Apply About employer

More about this job

Responsibilities

Manage operations, budgets, service delivery, projects, and client relationships across a complex facility portfolio, ensuring contractual obligations, performance targets, and quality standards are met. Lead teams, oversee health and safety and regulatory compliance, manage emergency preparedness and business continuity, and coordinate procurement and client transitions.

Requirements

Requires a community college diploma and at least five years of facility management experience, with demonstrated skills in service delivery, client relationship management, people leadership, project delivery, and emergency preparedness. Candidates should have budget management ability, strong communication skills, knowledge of health and safety and building management, and a continuous improvement mindset; relevant facility or customer service credentials are preferred.

Skills

Facility Management
Operations Management
Service Delivery Management
Budget Management
Project Management
People Leadership
Emergency Preparedness
Business Continuity Planning
Risk Management
Health And Safety Compliance
Regulatory Compliance
Vendor Procurement
Performance Management
Continuous Improvement

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Operations Management
Portfolio Management
Service Delivery
Key Performance Indicators
Contractual Obligations
People Leadership
Performance Management
Budget Development
Budget Management
Project Management
Client Transitions
Technology Implementations
Emergency Preparedness
Risk Management
Disaster Recovery
Business Continuity
Health And Safety
Environmental Health And Safety
Regulatory Compliance
Procurement
Supply Chain
Vendor Management
Continuous Improvement
Best Practices
Building Management
Certified Facility Manager
Certified Property Manager

Report this job