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Services Project Coordinator
ATS Industrial Automation
Woodbridge, ON
Full-time
The Services Project Coordinator is a hybrid role responsible for both quoting service opportunities and coordinating the execution of small projects (up to $1M) once awarded. This position…
Property Services Coordinator
BGIS
Gatineau, QC
Full-time
The Property Service Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s). Provides…
Property Services Coordinator
BGIS
Kelowna, BC
Full-time
The Property Service Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s). Provides…
Health & Safety Coordinator
FlatironDragados
Toronto, Ontario · Greater Toronto Area, Canada
Full-time
…in preventing accidents and injuries? As a Health & Safety Coordinator you will inspect, evaluat e , train and provide technical support for work crews to ensure compliance with Health and…
Project Coordinator
Alstom
Toronto, ON
Could you be the full-time Project Coordinator – Track Access in Toronto, Canada, we’re looking for?
Services Project Coordinator
ATS Automation
ON · Woodbridge, ON
The Services Project Coordinator is a hybrid role responsible for both quoting service opportunities and coordinating the execution of small projects (up to $1M) once awarded. This position…
Property Services Coordinator
BGIS
Gatineau, QC · Ottawa, ON
Full-time
The Property Service Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s). Provides…
Human Resources Coordinator
Jones Healthcare Group
Brampton, ON
52,500 to 60,000 CAD / year
Full-time
We're looking for a Human Resources Coordinator to join our team and support a wide range of HR activities across our Packaging Services Business Unit. This hands-on role is responsible for…
Property Services Coordinator
BGIS
Kelowna, British Columbia
Full-time
The Property Service Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s). Provides…
Senior Health & Safety Coordinator
VINCI Construction Grands Projets Canada
Pickering, ON
Manage QHSE onboarding and induction sessions for new staff and subcontractors.
Facility Services Coordinator
BGIS
Winnipeg, MB
Full-time
The Facilities Services Coordinator provides customer service and front line support to BGIS clients with respect to the maintenance and operations of their buildings. Specific…
Health & Safety Coordinator
Flatiron Construction Corp
Toronto, Ontario
Other
…in preventing accidents and injuries? As a Health & Safety Coordinator you will inspect, evaluate, train and provide technical support for work crews to ensure compliance with Health and…
Property Services Coordinator II (Bilingual)
BGIS
Montreal, Quebec
Full-time
The Property Service Coordinator II is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s).…
Property Services Coordinator
BGIS
Gatineau, Quebec
Full-time
The Property Service Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s). Provides…
Property Services Coordinator
BGIS
Winnipeg, MB
Full-time
The Property Service Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s). Provides…
Property Services Coordinator II
BGIS
Montreal, QC
Full-time
The Property Service Coordinator II is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s).…
Junior Project Coordinator - Track Access
Alstom
Toronto, Ontario
Could you be the full-time Project Coordinator – Track Access in Toronto, ON we’re looking for?
Property Services Coordinator
BGIS
Quebec, Quebec
Full-time
The Property Service Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s). Provides…
Added 3 hours ago
Project Coordinator
PCL Construction
Fort McMurray, AB
Assists the project manager and superintendent in managing and reporting overall project or select scope performance as per site HSE, cost management, schedule, and quality.
Senior Subcontract Coordinator
Worley
Calgary, AB · Edmonton, AB · Fort McMurray, AB · AB
Full-time
…shop, estimators, legal, engineering, project controllers, HSE, quality, finance, and other internal and external customers of…
Senior Subcontract Coordinator
Worley
Fort McMurray, AB · Edmonton, AB · Calgary, AB · AB
Full-time
…shop, estimators, legal, engineering, project controllers, HSE, quality, finance, and other internal and external customers of…
Senior Health & Safety Coordinator F/H
VINCI Energies
Toronto, ON
Full-time
Manage QHSE onboarding and induction sessions for new staff and subcontractors.
Senior Health & Safety Coordinator F/H
VINCI
Toronto, ON
Full-time
Manage QHSE onboarding and induction sessions for new staff and subcontractors.
Project Coordinator, Industrial
Ledcor
Edmonton, AB
Full-time
As a multi discipline, self performing leader, we execute up to 90% of our work in house, giving our Project Coordinators hands on exposure across the full project lifecycle. You’ll gain…
Senior Subcontract Coordinator
Worley
Calgary, AB · Edmonton, AB · Fort McMurray, AB · AB
Full-time
…shop, estimators, legal, engineering, project controllers, HSE, quality, finance, and other internal and external customers of…

BGIS

Facility Services Coordinator

Winnipeg, MB, Canada

Full-time

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At a glance

Automatically prepared from the listing. Check the original description for the full requirements.

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Responsibilities

The Facility Services Coordinator provides front-line support by managing inbound service requests and initiating work orders for building maintenance. Responsibilities include greeting visitors, managing mail, coordinating room bookings, and handling administrative tasks like invoicing and data entry.

Requirements

Candidates must have strong experience in a customer service center environment and proficiency in Microsoft Office software. Demonstrated ability to communicate professionally with diverse stakeholders and a flexible approach to problem-solving are required.

Experience

2 to 5 years

Working hours

40 hours per week

Job type

Full-time

Work arrangement

On-site

Skills

Customer Service
Work Order Management
Facility Operations
Administrative Support
Stakeholder Management
Microsoft Word
Microsoft Excel
Microsoft Outlook
Data Entry
Records Management
Invoicing
Professional Communication
HSE Compliance
Time Management
Problem Solving
Visitor Management

Minimum pay

$24.16

Maximum pay

$30.20

Pay currency

CAD

Pay period

HOUR

Visa sponsorship

Not detected in the job text

Keywords

Facilities Management
BGIS
Work Orders
Customer Service Center
HSE Policies
Virtual Service Center
Building Access Control
Invoicing
Records Management
Facility Operations
Client Relations
Administrative Support

Original job description

SUMMARY

The Facilities Services Coordinator provides customer service and front line support to BGIS clients with respect to the maintenance and operations of their buildings. Specific responsibilities include, but are not limited to, handling inbound service requests received via telephone, email and web interface and initiating work orders to support timely fulfillment and resolution of client requests.

The Operations Centre is a critical environment within BGIS, responsible for receiving and dispatching facilities service requests for its clients – 7/24/365. Currently, the Operations Centre provides facilities management support to over 20 clients across different industries and handles over 720,000 service requests a year. The work environment is fast-paced and client-service focused. In order to ensure ongoing performance success, Operations Centre team members are measured against service delivery metrics.

KEY DUTIES & RESPONSIBILITIES

Meet and greet clients and visitors.
Act as the first point of contact for all incoming phone queries, managing requests and room bookings as part of the virtual service center model including lodging work requests using the internal system.
Assist the internal site management team acting as the conduit for client requests as well as other requests as required.
Assist with visitor/contractor escorts and instructing and supervising as required.
Manage the collection and distribution of internal and external mail & courier deliveries.
Manage the delivery of consumables throughout the refresh areas.
Support in the provision of building access cards to staff and contractors.
Supporting in meeting room requirements (ex. room reconfigurations & catering provisions).
Administration duties as required.
Invoicing receipting and reconciliation.
Data entry & records management.
Work Order management.
Maintain distribution lists.

KNOWLEDGE AND SKILLS

HSE policies and procedures are met and maintained by all stakeholders.
Strong demonstrated experience working in a Customer Service Center environment.
Demonstrated understanding of customer service principles
Demonstrated experience working with internal and external stakeholders at varying levels of an organization.
Strong demonstrated professional telephone manner -listening, questioning, empathy, clear client outcome and professionalism.
Demonstrated attention for detail and grammar.
Proficient in relevant computer software Word, Excel, Outlook (or related program) and Internet access; Good key board skills, speed and accuracy
Able to respond quickly to change and adopt a flexible/ innovative approach to problems and opportunities.

This is a regular, full-time position with an hourly range of $24.16 - $30.20. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

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