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Added 29 mins ago
Service Technician (Brampton North Nissan)
Performance Auto Group
Brampton, ON
Full-time
Automotive Service Technician, fully licensed (310S or higher).
Added 29 mins ago
Service Technician (Grimsby Hyundai)
Performance Auto Group
Grimsby, ON
Full-time
Automotive Service Technician, fully licensed (310S or higher).
Added 29 mins ago
Service Technician (Brampton Chrysler Dodge Jeep Ram)
Performance Auto Group
Brampton, ON
Full-time
Position: Automotive Service Technician (NOC 72410)
Added 29 mins ago
Service Technician (Bolton Honda)
Performance Auto Group
Bolton, ON
Full-time
Automotive Service Technician, fully licensed (310S or higher).
Added 29 mins ago
Service Technician (Bolton Hyundai)
Performance Auto Group
Bolton, ON
Full-time
Automotive Service Technician, fully licensed (310S or higher).
Added 29 mins ago
Automotive Service Technician (Classic Honda)
Performance Auto Group
Brampton, ON
Full-time
Classic Honda is looking for a 310S Licensed Automotive Service Technician to join their high-volume shop.
Added 30 mins ago
Vanier Lab - Technician Position
Amrize
Ottawa, ON · Gatineau, QC
The Quality Control Technician supports aggregate quality control activities through sampling, laboratory testing, documentation, and communication of results. The role helps ensure…
Added 30 mins ago
Manufacturing Technician - Machining
INNIO
Welland, ON
📈 Keep Growing: Access a robust tuition and professional development program, as well as internal training and career development opportunities to expand your skills and advance your…
Added 30 mins ago
On-Site Associate Technician (Technical Support)
Computacenter AG & Co. oHG
Canada
The Associate Technician ensures that systems and services are supported, upgraded and managed to meet Service Level Agreements and business-related moves and changes. They will also ensure…
Added 44 mins ago
Service Technician (Bolton Honda)
Performance Auto Group
Bolton, ON
Full-time
Automotive Service Technician, fully licensed (310S or higher).
Added 44 mins ago
Service Technician (Brantford Toyota)
Performance Auto Group
Brantford, ON
Full-time
Brantford Toyota is looking for a 310S Licensed Automotive Technician Service Technician with a proven track record to join our dynamic team. The successful candidate will be responsible…
Added 44 mins ago
Service Technician (Performance Mercedes-Benz)
Performance Auto Group
St. Catharines, ON
Full-time
Automotive Service Technician, fully licensed (310S or higher).
Added 44 mins ago
Field Technician (Heavy Equipment)
Leavitt Machinery
Calgary, AB
Full-time
Leavitt Machinery is looking for a mechanically skilled Field Technician (Heavy Equipment) to join our Service team in Calgary, Alberta. Reporting to the Service Manager, the Field…
Added 44 mins ago
IT Technician (Head office - Muskoka
Performance Auto Group
Huntsville, ON
Full-time
…team at Performance Auto Group! We are currently seeking an IT Technician to join our IT Team in the Muskoka…
Added 59 mins ago
Customer Service Support Manager
Kim Cosic Consulting Inc.
Vaughan, ON
Full-time
…key role in overseeing customer support operations, ensuring service and efficiency standards are met while upholding company policies and…
Added 59 mins ago
Dispatcher – Inspection & Services Division
Viking Fire Protection Inc.
Ottawa, ON
$26 to $34 CAD / hour
Full-time
Reporting to the Operations Manager, the Dispatcher plays a key role in coordinating service operations, supporting field technicians, and delivering an outstanding customer experience.
Added 59 mins ago
Audio Visual Technician
HCLTech
Mississauga, ON
$80,000 to $85,000 CAD / year
Full-time
As an AV and Microsoft Teams Rooms Technician, your detailed responsibilities include:
Added 1 hour ago
Service Administrator
Cummins
Clairmont, AB
Full-time
We are looking for a talented Service Administrator to join our Distribution business in Clairmont, Alberta.
Added 1 hour ago
Service Specialist I (Field Technician Fire Alarm Systems – Service) Richmond / Vancouver BC
Siemens
Richmond, BC · Vancouver, BC
As a Service Specialist I (Field Technician Fire Alarm Systems), you will serve as a trusted technical advisor supporting customers throughout the region. In this role, you will be…
Added 1 hour ago
Service Lead Foreman
Premier Equipment
Listowel, ON
$33.98 to $42.91 CAD / hour
Full-time
Assist the Service Manager with technician recruitment and provide performance feedback for service technicians and staff.
Added 2 hours ago
Planning and Building Coordinator
City of St. Catharines
St. Catharines, ON
Full-time
…Manager, Planning and Building Department. Provide customer service as a primary point of contact for the Department, respond to inquiries related to all aspects of Planning and Building…
Added 2 hours ago
Pharmacy Technician - Full Time
Metro Inc.
Orleans, ON
Full-time
As a Pharmacy Technician you will receive guidance from the Pharmacy Manager, Staff Pharmacist, and the Pharmacist on duty. You will engage with internal teams such as Pharmacy Operations,…
Added 2 hours ago
Facility Services Manager
BGIS
Thunder Bay, ON
Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 2 hours ago
Facility Services Manager
BGIS
Dryden, ON
Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 2 hours ago
Operations Installer 1 – Power & HVAC
Sunbelt Rentals, Inc.
Laval, QC
Full-time
The HVAC Technician 3 demonstrates a level of professionalism through positive communication and appearance and provides an exemplary level of service to our customers. This role delivers…

BGIS

Facility Services Manager

Dryden, ON, Canada

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Oct 2, 2026

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Original job description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

Further information is available at www.bgis.com

SUMMARY

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.

Opportunities for Development:

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles. Success in the role offers Team Members the opportunity to explore various roles – some include:

On account operational leadership,

Facility Management Office roles to support accounts,

Project Management roles to lead and execute projects,

KEY DUTIES & RESPONSIBILITIES

Safety Ownership and Regulatory Compliance:

Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated by BGIS Health Safety and Environment Teams and enforced by law.

Facility Management 

Generate and dispatch service request work orders to vendors as per established process.

Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.

Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.

Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).

Run report on open work orders and checks status with the appropriate vendors.

Update WO statuses if verified to be completed or resolved during follow up.

Respond to vendor inquiries regarding workorder related issues.

Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).

Correcting information in the system, addresses, phone numbers.

Adding new vendors and locations to the system.

Finance 

Review vendor quotes for scope and price accuracy

Approve/decline quotes in BGIS system

Financial oversight of work performed for the client

Review and resolve invoice referrals/escalations.

Review and resolve invoicing errors.

Review and approve billing for tech services.

Review and approval of invoices for payment (Oracle).

Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management   

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.

Act as main point of contact for work orders – i.e. technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.

Primary escalation point for taking care of any issues regarding service.

Involvement in specific Emergency workorders may need to be managed from start to end.

Requesting approvals from the client.

Participating and gathering information for QBR’s.

Reporting  

Client reporting needs as required.

Continuous Improvement 

Collaborates with stakeholders and contributes to  efficiency gains   through activities including but not limited to identifying and implementing  best practices; reviewing, refining and/or developing, implementing processes, technologies and sustainable practices, and leveraging self-perform wherever possible.  Implements related enhancements for the assigned region(s)

Quality Compliance 

Execute quality & compliance team activities that support the quality compliance contractual obligations.

Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.

With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant stakeholders to understand and identify process improvement opportunities.

Provide input for planning, development, execution and improvement of compliance-related processes and programs.

Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant stakeholders, process documentation, providing contents to presentations, etc.

Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.

Comply with all company policies and procedures and adhere to company standards.

Other duties as assigned.

KNOWLEDGE & SKILLS

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

The Facility Services Manager is responsible for day-to-day operations, vendor management, and service delivery for assigned client portfolios. They also perform data analysis, financial oversight of work orders, and ensure compliance with safety and regulatory standards.

Requirements

Candidates must have 3-5 years of relevant experience in facility or vendor management. Strong proficiency in MS Office tools and excellent analytical, communication, and project management skills are required.

Skills

Facility Management
Vendor Management
Project Planning
Technical Writing
Analytical Skills
Problem-solving
MS Excel
PowerPoint
Word
Power BI
Reporting
Data Analysis
Regulatory Compliance
Financial Oversight
Communication Skills

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Real Estate Services
Work Orders
KPI
Oracle
QBR
Compliance
Health and Safety
Data Analysis
Financial Oversight
Reporting
Process Improvement
MS Excel
PowerPoint
Word
Power BI
Project Management
Regulatory Compliance
Service Management

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