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Added 12 mins ago
Senior Product Manager
Maple
Toronto, ON
Full-time
As we continue to scale the delivery of care to Maple members, we’re looking for a Senior Product Manager to lead Maple’s provider experience - the product engine, supply-side tools, and…
Added 12 mins ago
Branch Manager
Battlefield Equipment Rentals
Cambridge, ON
Full-time
As Branch Manager, you will provide overall leadership to all branch employees and take full responsibility for operational performance, customer satisfaction, safety, service excellence,…
Added 12 mins ago
Accounts Manager
Battlefield Equipment Rentals
Charlottetown, PE
Full-time
The Construction Equipment Account Manager (Sales Representative) plays a critical role as the direct liaison between our branches and our customers, helping to develop, maintain, and grow…
Added 12 mins ago
Cleaner
BGIS
Westlock, AB
Part-time
Key Responsibilities: Functioning as a core member of the operational team and reporting to the Manager/ Supervisor as a Cleaner you may be required to perform some of the following tasks…
Added 26 mins ago
Information Technology Application Analyst
Canada Cartage
Calgary, AB
Full-time
Reporting to the Manager, Warehouse Systems, Information Technology, the individual in this position will reside at one of our main hubs within Calgary who will play a key role in…
Added 26 mins ago
Manager, Sales Compensation
Aviso
Toronto, ON
$110,000 to $135,000 CAD / year
Full-time
Reporting to the Director, Strategic HRBP, the Manager, Sales Compensation is responsible for the design, governance, administration, and continuous enhancement of Aviso's sales…
Added 26 mins ago
Operations Manager
IntouchCX
Winnipeg, MB
Full-time
We’re searching for an Operations Manager to direct and manage all operational activities for certain programs while contributing to the campus’s overall strategic direction. This role will…
Added 27 mins ago
Student, Facilities Coordinator (Winter 2027)
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
Full-time
Reporting to the Senior Operations Manager, the Facilities Coordinator, Co-op will support the Corporate Real Estate (CRE) team, Workplace Solutions and provide on-site support to business…
Added 27 mins ago
Business Analytics Lead Analyst - Vice President
Citi
Mississauga, ON
Full-time
Experience as an Operations Research Analyst, Analytics Manager, Strategic Business Analyst or related position performing quantitative analytics supporting financial services
Added 27 mins ago
Group Product Manager
CIBC
Toronto, ON
Full-time
…design and implement advice strategies and campaigns to drive business objectives for Creditor Insurance. You'll foster strong partnerships across multiple channels, manage communications,…
Added 27 mins ago
Assistant Manager
Canadian Tire Corporation
Drummondville, QC
Full-time
Leads the B2B Mark’s Commercial Business function including order entry and management and coaching team to ensure accurate and timely ordering and delivery to customer.
Added 27 mins ago
Manager, Sales Compensation
Aviso Wealth
Remote, Canada
$110,000 to $135,000 CAD / year
Full-time · Remote
Reporting to the Director, Strategic HRBP, the Manager, Sales Compensation is responsible for the design, governance, administration, and continuous enhancement of Aviso's sales…
Added 27 mins ago
Recruiter (12 Month Contract)
Aviva
Mississauga, ON · Toronto, ON
…Mississauga, Ontario, you will partner with hiring managers and business leaders to manage full recruitment cycle activities, from intake meetings and candidate sourcing/assessment through…
Added 27 mins ago
Senior Analyst, Tax
Hudbay Minerals
Toronto, ON
$95,000 to $118,000 CAD / year
Prepare all tax compliance filings for Canadian and related jurisdictions for review by the tax manager. Prepare return to provision analysis with detailed summary of differences to ensure…
Added 27 mins ago
Instrumentation and Control Engineer
BWXT
Peterborough, ON
At BWXT Nuclear Energy Canada Inc. (BWXT NEC), we are committed to excellence in every business initiative. With over 500 workers across locations in Peterborough, Toronto, and Arnprior,…
Added 27 mins ago
Sr. Program Manager, Microsoft GTM
Softchoice
Calgary, AB · Vancouver, BC · NB · Ottawa, ON · Toronto, ON
As the Program Manager you will be responsible for overseeing specific aspects of multiple Microsoft programs and initiatives. This role will be primarily focused on building the frameworks…
Added 27 mins ago
Information Security Specialist
Agropur
Longueuil, QC · St-Hubert Campus
Full-time
Reporting to a Global Information Security Director or Manager, the incumbent acts as subject matter expert to the organisation concerning information security technologies and best…
Added 27 mins ago
Senior Advisor Onboarding & Transitions Specialist
Manulife
Winnipeg, MB · Halifax, NS · Burlington, ON · Waterloo, ON
Full-time
The Sr. Advisor Onboarding & Transitions Specialist is a critical, multi-functional role within the Manulife Wealth Business Development organization. The role supports new advisors joining…
Added 27 mins ago
Bilingual Talent Acquisition Partner, Retail (Contract)
Sephora
Montreal, QC
…strategies, recruitment events, and talent planning. Reporting to the Manager, Talent Acquisition, this is an exciting opportunity to make a meaningful impact on a growing business while…
Added 43 mins ago
National Field Manager
Match Retail
Montreal, QC
Other
…continue to expand, we are looking for a Bilingual National Field Manager to lead the National sales team for our client, ensuring both business growth and KPI…
Added 43 mins ago
Deputy Program Manager, Airborne MAISR Program
General Dynamics Missions System International
Ottawa, ON
$105,000 to $135,000 CAD / year
Full-time
We are currently hiring for a Deputy Program Manager (DPM) to support our Manned Airborne Intelligence, Surveillance and Reconnaissance (MAISR) In-Service Support (ISS) Program. This is a…
Added 57 mins ago
Prepared Foods - Clerk Department Second Deli
Sobeys
Halifax, NS
Full-time
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its…
Added 57 mins ago
Key Account Manager, Atlantic Canada
Dandurand Group
Halifax, NS
Full-time
Liaise with internal departments (portfolio management, marketing, operations, business intelligence, and finance) so that sales and marketing plans are carried out effectively in the…
Added 57 mins ago
Campaign Manager
Glassroom
Toronto, ON
Other
At Glassroom, human intelligence is our fuel, and artificial intelligence is our performance accelerator. In a constantly evolving industry, we don’t just follow trends: we stay ahead of…
Added 57 mins ago
Marketing and Communications Project Officer
Electricity Human Resources Canada (EHRC)
Ottawa, ON
Contract
Reports to: Marketing and Communications Manager

BGIS

Facility Services Manager

Thunder Bay, ON, Canada

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Oct 2, 2026

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Original job description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

Further information is available at www.bgis.com

SUMMARY

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.

Opportunities for Development:

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles. Success in the role offers Team Members the opportunity to explore various roles – some include:

On account operational leadership,

Facility Management Office roles to support accounts,

Project Management roles to lead and execute projects,

KEY DUTIES & RESPONSIBILITIES

Safety Ownership and Regulatory Compliance:

Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated by BGIS Health Safety and Environment Teams and enforced by law.

Facility Management 

Generate and dispatch service request work orders to vendors as per established process.

Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.

Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.

Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).

Run report on open work orders and checks status with the appropriate vendors.

Update WO statuses if verified to be completed or resolved during follow up.

Respond to vendor inquiries regarding workorder related issues.

Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).

Correcting information in the system, addresses, phone numbers.

Adding new vendors and locations to the system.

Finance 

Review vendor quotes for scope and price accuracy

Approve/decline quotes in BGIS system

Financial oversight of work performed for the client

Review and resolve invoice referrals/escalations.

Review and resolve invoicing errors.

Review and approve billing for tech services.

Review and approval of invoices for payment (Oracle).

Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management   

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.

Act as main point of contact for work orders – i.e. technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.

Primary escalation point for taking care of any issues regarding service.

Involvement in specific Emergency workorders may need to be managed from start to end.

Requesting approvals from the client.

Participating and gathering information for QBR’s.

Reporting  

Client reporting needs as required.

Continuous Improvement 

Collaborates with stakeholders and contributes to  efficiency gains   through activities including but not limited to identifying and implementing  best practices; reviewing, refining and/or developing, implementing processes, technologies and sustainable practices, and leveraging self-perform wherever possible.  Implements related enhancements for the assigned region(s)

Quality Compliance 

Execute quality & compliance team activities that support the quality compliance contractual obligations.

Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.

With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant stakeholders to understand and identify process improvement opportunities.

Provide input for planning, development, execution and improvement of compliance-related processes and programs.

Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant stakeholders, process documentation, providing contents to presentations, etc.

Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.

Comply with all company policies and procedures and adhere to company standards.

Other duties as assigned.

KNOWLEDGE & SKILLS

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

The Facility Services Manager oversees day-to-day facility operations, vendor management, and service delivery for assigned clients. They are responsible for financial oversight, data analysis, reporting, and ensuring compliance with safety and regulatory standards.

Requirements

Candidates must have 3-5 years of relevant experience in facility or vendor management. Strong analytical, communication, and technical skills, including proficiency in MS Office and Power BI, are required.

Skills

Facility Management
Vendor Management
Project Planning
Technical Writing
Communication
Presentation Skills
Analytical Skills
Problem-solving
Process Improvement
MS Excel
PowerPoint
Word
Power BI
Regulatory Compliance
Financial Oversight

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Real Estate Services
Work Order Management
KPI
Financial Oversight
Oracle
QBR
Regulatory Compliance
Health and Safety
Process Improvement
MS Excel
PowerPoint
Word
Power BI
Project Management
Data Analysis
Service Management
Contractual Obligations
Sustainability

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