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Added 11 mins ago
Commercial Manager
Amrize
SK · Floral, SK
We’re seeking a Commercial Manager who’s ready to put your skills to work on projects that matter - and build a career with a company that’s building North America.
Added 11 mins ago
Associate Director, Asset Services
Cushman & Wakefield
Toronto, ON
Full-time
…regional or national portfolio comprised of retail, office and industrial assets. This position will have a number of director reports, either General Managers or Property Managers, and…
Added 11 mins ago
Shift Manager Quality
Cleveland-Cliffs
Tillsonburg, ON · CCTS Tillsonburg
Full-time
Post-Secondary education in a related field (industrial or mechanical technology, quality, operations) or equivalent combination of formal education and experience.
Added 24 mins ago
Transfer Station Operations Manager
Transco Recycling Inc.
Sarnia, ON
Full-time
We are seeking a Transfer Station Operations Manager to oversee the day-to-day operations of our transfer station in Sarnia, Ontario. The successful candidate will lead a team of four…
Added 26 mins ago
Account Manager
REXEL
Regina, SK
Full-time
As the Account Manager based in Regina, SK, you will develop strategies to increase sales growth with a focus on mining operations and natural resources focused customers. Reporting to the…
Added 40 mins ago
Human Resources Advisor
Corbec
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Full-time
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Manager of Operations & HR
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Full-time
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Added 1 hour ago
General Surface Labourer
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Full-time
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Added 1 hour ago
【Contract】Project Superintendent - Industrial Plant Construction (36265)
Activ8 Recruitment & Solutions
ON · Simcoe, ON
$60 to $70 CAD / hour
Contract
We are currently seeking an experienced Project Superintendent to join our team for large-scale industrial construction projects. This position will work closely with a Project Manager and…
Added 1 hour ago
Senior Systems & Cloud Engineer
Alquemy Search & Consulting
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Contract
Reporting to the IT Manager, you will play a critical role in bringing our IT server operations in-house from a Managed Service Provider (MSP) and establishing a robust, scalable hybrid…
Added 1 hour ago
Health and Safety Coordinator / Coordonnateur(trice) santé et sécurité [JH-15195]
Shirley Parsons
Montreal, QC
$70,000 to $80,000 CAD / year
Full-time
A leading industrial manufacturing organization is seeking a Health and Safety Coordinator to support operations at its Montreal refinery. Reporting to the Health and Safety Manager, the…
Added 1 hour ago
Accounts Receivable Credit Manager
Robert Half
AB · Edmonton, AB
$70,000 to $90,000 CAD / year
Full-time
Robert Half is working with a well-established organization in the industrial/manufacturing sector to recruit an experienced Accounts Receivable Specialist to join their accounting team.
Added 1 hour ago
Spécialiste des Ventes Territorial
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Montreal, QC
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Added 1 hour ago
Commercial Business Administrator
Siemens
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…data management. This role provides support to the Finance Operations Manager with tasks related to the Customer Services Business Unit. This includes support during RIC assessments and…
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Senior Process Engineer
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Calgary, AB
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Added 1 hour ago
Field Service Technician EXO
Siemens
Montreal, QC
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Client Service Manager (CSM) - Fire Systems, GTA
Siemens
Oakville, ON
As Client Service Manager - Fire Systems, you will serve as the primary point of contact for assigned customer accounts, fostering strong relationships, driving service growth, and ensuring…
Added 1 hour ago
Assistant Manager
Canadian Tire Corporation
Drummondville, QC
Full-time
Assumes responsibility for all operations of the store in the absence of the Store Manager.
Added 1 hour ago
Systems Lead
Mosaic Transit Group
Toronto, ON · Greater Toronto Area, Canada
Full-time
…passenger-facing systems, and cross-discipline interfaces. The role links operations, maintainers, IT/cybersecurity functions, engineering, and suppliers to sustain reliable, maintainable,…
Added 2 hours ago
Senior Maintenance Planner Scheduler
BGIS
ON · Ontario, Canada
Full-time
Under general direction of the Operations Manager, the Senior Maintenance Planner Scheduler role is critical to ensuring the uptime and reliability of our fulfillment center operations by…
Added 2 hours ago
Marketing Director
OneRiver Software
Toronto, ON · Greater Toronto and Hamilton Area, ON
Full-time
Our customers operate in asset-intensive industries including oil and gas, mining, chemicals, industrial manufacturing, pharmaceuticals, and food and beverage, where maintenance performance…
Added 2 hours ago
Facility Services Manager
BGIS
Thunder Bay, ON
Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 2 hours ago
Facility Services Manager
BGIS
Dryden, ON
Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 2 hours ago
Program Manager, Projects (Project Moonshot)
Bruce Power
Bruce Power
Full-time
In support of achieving excellence and business results through safe, reliable operations, our IT Division is currently hiring for a Program Manager, IT Projects with focus on Project…
Added 2 hours ago
Material Handler Specialist
PPG Industries
Mississauga, ON
Full-time
As a Full-Time Material Handler Specialist, you will be a crucial part of our operations, ensuring that a quality product is available to our customers when they need them. Your work will…

BGIS

Facility Services Manager

Thunder Bay, ON, Canada

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Oct 2, 2026

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Original job description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

Further information is available at www.bgis.com

SUMMARY

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.

Opportunities for Development:

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles. Success in the role offers Team Members the opportunity to explore various roles – some include:

On account operational leadership,

Facility Management Office roles to support accounts,

Project Management roles to lead and execute projects,

KEY DUTIES & RESPONSIBILITIES

Safety Ownership and Regulatory Compliance:

Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated by BGIS Health Safety and Environment Teams and enforced by law.

Facility Management 

Generate and dispatch service request work orders to vendors as per established process.

Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.

Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.

Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).

Run report on open work orders and checks status with the appropriate vendors.

Update WO statuses if verified to be completed or resolved during follow up.

Respond to vendor inquiries regarding workorder related issues.

Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).

Correcting information in the system, addresses, phone numbers.

Adding new vendors and locations to the system.

Finance 

Review vendor quotes for scope and price accuracy

Approve/decline quotes in BGIS system

Financial oversight of work performed for the client

Review and resolve invoice referrals/escalations.

Review and resolve invoicing errors.

Review and approve billing for tech services.

Review and approval of invoices for payment (Oracle).

Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management   

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.

Act as main point of contact for work orders – i.e. technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.

Primary escalation point for taking care of any issues regarding service.

Involvement in specific Emergency workorders may need to be managed from start to end.

Requesting approvals from the client.

Participating and gathering information for QBR’s.

Reporting  

Client reporting needs as required.

Continuous Improvement 

Collaborates with stakeholders and contributes to  efficiency gains   through activities including but not limited to identifying and implementing  best practices; reviewing, refining and/or developing, implementing processes, technologies and sustainable practices, and leveraging self-perform wherever possible.  Implements related enhancements for the assigned region(s)

Quality Compliance 

Execute quality & compliance team activities that support the quality compliance contractual obligations.

Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.

With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant stakeholders to understand and identify process improvement opportunities.

Provide input for planning, development, execution and improvement of compliance-related processes and programs.

Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant stakeholders, process documentation, providing contents to presentations, etc.

Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.

Comply with all company policies and procedures and adhere to company standards.

Other duties as assigned.

KNOWLEDGE & SKILLS

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

The Facility Services Manager oversees day-to-day facility operations, vendor management, and service delivery for assigned clients. They are responsible for financial oversight, data analysis, reporting, and ensuring compliance with safety and regulatory standards.

Requirements

Candidates must have 3-5 years of relevant experience in facility or vendor management. Strong analytical, communication, and technical skills, including proficiency in MS Office and Power BI, are required.

Skills

Facility Management
Vendor Management
Project Planning
Technical Writing
Communication
Presentation Skills
Analytical Skills
Problem-solving
Process Improvement
MS Excel
PowerPoint
Word
Power BI
Regulatory Compliance
Financial Oversight

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Real Estate Services
Work Order Management
KPI
Financial Oversight
Oracle
QBR
Regulatory Compliance
Health and Safety
Process Improvement
MS Excel
PowerPoint
Word
Power BI
Project Management
Data Analysis
Service Management
Contractual Obligations
Sustainability

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