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Added 26 mins ago
WI
Assistant Spa Manager - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
- Full-time
Lead by example and be a pro-active member of the Ancient Cedars Spa Leadership Team.
Added 26 mins ago
WI
Spa Manager - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
- Full-time
Lead by example and be a pro-active member of the Senior Management Team and Ancient Cedars Spa Leadership Team.
Added 26 mins ago
K
Part-Time Key Lead (Upper Canada Mall)
Knix
Newmarket, ON
- $22.7 CAD / hour
- Part-time
We are looking for a dynamic and results-driven Key Lead to join our team. In this role, you will be at the heart of our store operations - fostering an inclusive environment, coaching a…
Added 26 mins ago
K
Assistant Store Manager - Market Mall
Knix
Calgary, AB
- Full-time
…reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry…
Added 26 mins ago
B
Personal Banker
BMO
Colwood, BC
- Full-time
Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities.
Added 40 mins ago
M
Seasonal Stylist (Retail) (Part-time)
Mejuri
Toronto, ON
- Part-time
Mejuri meets customers where they are - online, in app, and through a growing global retail footprint of 58+ stores worldwide. Mejuri is also deeply committed to doing things the right way,…
Added 40 mins ago
Assistant Store Manager Winners - Plaza Hawkesbury
The TJX Companies, Inc.
Hawkesbury, ON
Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns,…
Added 40 mins ago
AS
Visual Experience Coordinator (Part-Time)
Altea SI
Toronto, ON
- Part-time
Lead the Sanitation Process – Implement and uphold the highest cleanliness standards, ensuring every piece of equipment is sanitized and ready for the next use.
Added 55 mins ago
J
Assistant department manager - retail
JobsMedia.io
Valleyfield, PE
- Full-time
Involves duties and responsibilities that lead to positive environmental outcomes
Added 55 mins ago
L
Guest Experience Lead | Westmount
lululemon
Montreal, QC
- Full-time
Added 55 mins ago
Restocking and Operations Technician (60%) AND Sales Advisor at our Branch (40%)
SPI Santé Sécurité / SPI Health and Safety
Saskatoon, SK
This hybrid role combines responsibilities as a Restocking and Operations Technician (60%) and a Sales Advisor at our Saskatoon Branch (40%).
Added 1 hour ago
PM
Coordinator, Revenue Operations
Picton Mahoney Asset Management
Toronto, ON
- Full-time
…$19.9 billion (as of September 30, 2026) for institutional and retail clients, we navigate markets with conviction, resilience, and a forward-thinking…
Added 1 hour ago
S
Interim Lead
sephora.com
Brampton, ON
- $22.2 to $26.1 CAD / hour
- Full-time
Be available during peak retail operations (nights, weekends and holidays)
Added 1 hour ago
L
Product Operations Lead | SASKATOON
lululemon
Saskatoon, SK
- Full-time
The Product Operations Lead is a part of the store leadership team responsible for executing on the store product strategy, including product operations and inventory management. They are…
Added 1 hour ago
RR
Production Manager
Radius Recycling
Calgary, AB
- Full-time
Supervise all phases of store production operations to ensure goals are met safely and efficiently. Responsible for monitoring all store production functions to conform to company policies.…
Added 1 hour ago
PC
HES Specialist – Canada (East Region)
Parkland Corporation
Quebec, QC
- Full-time
Le spécialiste SSE soutient les programmes de santé, sécurité et environnement (SSE) au sein des opérations de Sunoco dans la région Est du Canada. Le titulaire du poste travaille en…
Added 1 hour ago
RA
Store Manager
Red Apple Stores ULC
Invermere, BC
- Full-time
In this role, you’ll take the lead on the store’s day-to-day success - driving sales, hitting key targets, and keeping operations running smoothly. You’ll support and coach your team, keep…
Added 1 hour ago
L
BOH Key Leader | ZURICH
lululemon
Zurich, ON
- Full-time
…outstanding guest experience in the store, and overseeing all operations of the retail floor. Key Leaders leverage key performance indicators and metrics to prioritize responsibilities…
Added 1 hour ago
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Directeur des opérations / Manager, Operations
BGO
Montreal, QC
- Full-time
Nous recherchons un professionnel motivé pour soutenir les opérations et la performance globales de notre propriété. Ce rôle impliquera la coordination des activités quotidiennes, la…
Added 1 hour ago
PC
HES Specialist – Canada (East Region)
Parkland Corporation
Montreal, QC
- Full-time
Le spécialiste SSE soutient les programmes de santé, sécurité et environnement (SSE) au sein des opérations de Sunoco dans la région Est du Canada. Le titulaire du poste travaille en…
Added 1 hour ago
L
Payroll Supervisor | Contract Until January 2028
lululemon
Vancouver, BC
- Full-time
The Payroll team sits within the Finance Operations function and is responsible for supporting our fast-growing business by attending to the needs of our employees. We provide a tremendous…
Added 1 hour ago
LC
Pharmacist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Vaughan, ON
- Part-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 1 hour ago
LC
Pharmacist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
London, ON
- Part-time
To manage the operations of the Pharmacy while on duty, including providing consultation to both customers and health care providers, practice to full scope in providing professional…
Added 1 hour ago
SD
Associate, Salaried Part Time Day
Shoppers Drug Mart
Mississauga, ON
- Part-time
…will likely be with your District Manager and your Pharmacy Operations Specialist, both of whom are dedicated to helping your business success and career…
Added 1 hour ago
LC
Pharmacy Manager, Hourly Part Time Day
Loblaw Companies Limited
Oakville, ON
- Part-time
To manage the overall operations of the Pharmacy, including providing consultation to both customers and health care providers, practice to full scope in providing professional services,…

BGIS

Facility Services Manager

Thunder Bay, ON, Canada

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Apply by: Nov 1, 2026
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Oct 2, 2026

Original job description

Job Description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

Further information is available at www.bgis.com

Summary

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.   

Opportunities for Development:   

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles.  Success in the role offers Team Members the opportunity to explore various roles – some include:  

On account operational leadership,  
Facility Management Office roles to support accounts,
Project Management roles to lead and execute projects,

Key Duties & Responsibilities

Safety Ownership and Regulatory Compliance: 

Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated byBGIS Health Safety and Environment Teams and enforced by law.

Facility Management 

Generate and dispatch service request work orders to vendors as per established process.  
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements. 
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor. 
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #). 
Run report on open work orders and checks status with the appropriate vendors. 
Update WO statuses if verified to be completed or resolved during follow up.  
Respond to vendor inquiries regarding workorder related issues. 
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations). 
Correcting information in the system, addresses, phone numbers. 
Adding new vendors and locations to the system.

Finance 

Review vendor quotes for scope and price accuracy 
Approve/decline quotes in BGIS system 
Financial oversight of work performed for the client 
Review and resolve invoice referrals/escalations. 
Review and resolve invoicing errors. 
Review and approve billing for tech services. 
Review and approval of invoices for payment (Oracle). 
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management   

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.  
Act as main point of contact for work orders – i.e. technicians that reach out for approvals, questions and issues, vendors that need further information or approvals. 
Primary escalation point for taking care of any issues regarding service. 
Involvement in specific Emergency workorders may need to be managed from start to end. 
Requesting approvals from the client. 
Participating and gathering information for QBR’s.

Reporting  

Client reporting needs as required.

Continuous Improvement 

Collaborates with stakeholders and contributes to  efficiency gains   through activities including but not limited to identifying and implementing  best practices; reviewing, refining and/or developing, implementing processes, technologies and sustainable practices, and leveraging self-perform wherever possible.  Implements related enhancements for the assigned region(s)

Quality Compliance 

Execute quality & compliance team activities that support the quality compliance contractual obligations.  
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.  
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant stakeholders to understand and identify process improvement opportunities.  
Provide input for planning, development, execution and improvement of compliance-related processes and programs.  
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant stakeholders, process documentation, providing contents to presentations, etc. 
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.  
Comply with all company policies and procedures and adhere to company standards.  
Other duties as assigned.

Knowledge & Skills

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage day-to-day facility operations, vendor relationships, work orders, client inquiries, service escalations, quotes, and invoice approvals. Support regulatory and quality compliance, reporting, and continuous improvement while coordinating with BGIS and client stakeholders.

Requirements

Requires 3–5 years of relevant experience in facility or vendor management, along with organizational, project planning, communication, analytical, and problem-solving skills. Candidates should be proficient in Microsoft Excel, PowerPoint, Word, and Power BI, and understand relevant compliance requirements; no license or professional accreditation is required.

Skills

Facility Management
Vendor Management
Work Order Management
Financial Oversight
Invoice Review
Client Service Management
Regulatory Compliance
Quality Compliance
Process Improvement
Project Planning
Analytical Skills
Problem-Solving
Technical Writing
Communication
Training and Presentation
Microsoft Excel, PowerPoint, Word, and Power BI

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
Vendor Quotes
Invoice Review
Oracle
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Regulatory Compliance
Quality Compliance
Health and Safety
Environmental Compliance
Fire Protection
Client Reporting
Quarterly Business Reviews
Key Performance Indicators
Process Improvement
Best Practices
Sustainable Practices
Financial Oversight
Emergency Work Orders
Data Verification
Facility Operations

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