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Added 6 mins ago
A
Senior User Experience Designer
Akkodis
Toronto, ON
- Contract
Client Location: Toronto, ON (Onsite Opportunity): 7.25 hours/day between 8:00 AM and 5:00 PM, Monday to Friday)
Added 6 mins ago
TC
CUPE 1328 - IT Field Technician
Toronto Catholic District School Board
Toronto, ON
- Full-time
Demonstrated high-proficiency skills, knowledge and experience with Windows client and server operating systems, Apple (iOS, MacOS, iPadOS), Google Chrome OS, Microsoft Office / Office 365…
Added 6 mins ago
A
Bilingual Change Management Consultant
Altis
Ottawa, ON
- $70 to $90 CAD / hour
- Contract
Our client, a post-secondary institution is seeking an experienced Bilingual Change Management Consultant to support a series of defined initiatives in preparation for an upcoming…
Added 6 mins ago
JH
Event and Conference Services Manager - Hotel (relocation to Victoria, BC)
JRoss Hospitality Recruiters
BC · British Columbia, Canada
- $70,000 to $75,000 CAD / year
- Full-time
…and hotel operations. The mandate includes team leadership, client relationship management, revenue growth, service standards, process improvement and the development of new event…
Added 6 mins ago
ST
Program Assistant
Strides Toronto
Toronto, ON
- $46,662 to $54,339 CAD / year
- Full-time
Provide administrative support that ensures the program manager and staff have the training, tools, and resources required to enable the delivery of service and meet client, family and…
Added 6 mins ago
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Development Associate, Campaign
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Toronto, ON
- Full-time
Working closely with the Vice President, Campaign, the Senior Manager, Campaign Operations and frontline fundraisers, the Development Associate will coordinate campaign activity, maintain…
Added 6 mins ago
TH
Project Manager - Ground Improvement - Geotechnical
The Headhunters Recruitment
Vancouver, BC
- Full-time
Reporting to the Director, we are looking for a Senior Project Manager to join our client in their Vancouver, BC office. Due to strong relationships and active growth plans, they are seeing…
Added 6 mins ago
A
Bilingual Payroll Specialist
Altis
Montreal, QC
- $55,000 to $60,000 CAD / year
- Full-time
You’ll have access to ongoing training, mentorship and professional development in a workplace that encourages continuous learning and career growth. You’ll also join an inclusive,…
Added 8 mins ago
GS
TFT Homelessness Prevention Case Manager - Reaching Home Division
Good Shepherd Centres
Hamilton, ON
- $24.89 CAD / hour
- Contract
Must be willing to assist in a hands-on capacity with the creation and implementation of client-centered housing plans
Added 8 mins ago
Outside Sales - Territory Manager Quebec West
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Vaudreuil-Dorion, QC
Reporting to the Regional Sales Manager - East, the Territory Manager will have as main responsibilities market development, the coordination of sales with the customers and the internal…
Added 8 mins ago
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Audit and Assurance Manager
Stern Cohen LLP
Toronto, ON
- Full-time
We’re looking for an experienced Audit and Assurance Manager who enjoys both the technical and people sides of public accounting.
Added 8 mins ago
SC
Intermediate Accountant, Assurance
Stern Cohen LLP
Toronto, ON
- Full-time
Recognition of accounting issues and cooperation with the manager/partner to create solutions
Added 8 mins ago
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Field Manager
Dr Clean
Sudbury, ON
- Full-time
Role Description: We are seeking a motivated and results-driven Field Manager to oversee and support the daily operations of our Janitorial and Industrial Services divisions. This…
Added 8 mins ago
Sales Representative, Residential Repaint
Sherwin-Williams
Orangeville, ON
Answer client questions about terms, products, prices, and availability
Added 22 mins ago
B
Manager, Client Experience East
Beautifi
Toronto, ON
- Full-time
Beautifi is seeking a Manager, Client Experience to lead the East coast Client Experience team. Reporting to the Senior Manager, Client Experience, this role is accountable for the…
Added 23 mins ago
JR
Construction Project Manager
Jennings Real Estate
Ottawa, ON
- Full-time
Reporting to the Director of Projects, the Project Manager will act as the primary representative for ownership and clients, ensuring projects are delivered on schedule, within budget, and…
Added 23 mins ago
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high standards of service, and help ensure daily operations run smoothly while meeting the needs of our client.
Added 33 mins ago
ScotiaMcLeod IIA Branch Supervision and Service Manager, Toronto
Scotiabank
Toronto, ON
Ensure client complaints, claims, legal actions and regulatory reviews, examinations and investigations are escalated to the Branch Manager and assist to ensure they are handled effectively…
Added 33 mins ago
Senior Regional Insurance Manager, Omni Channel Distribution
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Partner with Field Coaching, Client Solutions Canada, and Direct Branch Onboarding teams to strengthen sales effectiveness and customer outcomes.
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Manager, Change Management - Global AML
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…industry), our business line partners, and/or Global Learning and Development to acquire or develop and maintain standardized Functional Global Case Manager user content and other…
Added 33 mins ago
TS
Residential Worker
The Salvation Army Canada and Bermuda Territory
Toronto, ON · Brampton, ON
- Part-time
Participate in development and implementation of case plans.
Added 33 mins ago
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Front Desk Clerk -Relief
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London, ON
- Part-time
Provide program-specific administrative assistance, such as updating client data, managing intake or registration processes, and coordinating transportation or volunteer activities.
Added 33 mins ago
D
Account Manager, Business
Desjardins
Quebec, QC
- Full-time
As a business account manager, you have a considerable impact on the organization by helping promote services and maintain business relationships with members and clients. You represent and…
Added 33 mins ago
D
Account Manager, Business
Desjardins
Montreal, QC
- Full-time
As a business account manager, you have a considerable impact on the organization by helping promote services and maintain business relationships with members and clients. You represent and…
Added 33 mins ago
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Account Manager
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…Connect. As we continue to grow we are looking to add an Account Manager in (enter City and Province) to the Scandi…

BGIS

Facility Services Manager

Markham, ON, Canada

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Oct 6, 2026

Original job description

SUMMARY

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives.

KEY DUTIES & RESPONSIBILITIES

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

Full involvement with recruiting talent.
Provides mentoring, coaching and guidance to all team members.
Objectively recommends compensation adjustments.
Manages all aspects of performance.

Facility Management

Generate and dispatch service request work orders to vendors as per established process.
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).
Run report on open work orders and checks status with the appropriate vendors.
Update WO statuses if verified to be completed or resolved during follow up.
Respond to vendor inquiries regarding workorder related issues.
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).
Correcting information in the system, addresses, phone numbers.
Adding new vendors and locations to the system.

Finance

Review and resolve invoice referrals/escalations.
Review and resolve invoicing errors.
Review and approve billing for tech services.
Review and approval of invoices for payment (Oracle).
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.
Act as main point of contact, between the client and all other parties, technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.
Primary escalation point for taking care of any issues regarding service.
Involvement in specific Emergency workorders may need to be managed from start to end.
Requesting approvals from the client.
Review of PM workorders and following up with vendors as needed.
Participating and gathering information for QBR’s.

Reporting

Client reporting needs as required.

Quality Compliance

Execute quality & compliance team activities that support the quality compliance contractual obligations.
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant concerned parties to understand and identify process improvement opportunities.
Provide input for planning, development, execution and improvement of compliance-related processes and programs.
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant concerned parties, process documentation, providing contents to presentations, etc.
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.
Comply with all company policies and procedures and adhere to company standards.

Other duties as assigned.

KNOWLEDGE & SKILLS

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

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More about this job

Responsibilities

The Facility Services Manager oversees daily operations, vendor management, and service delivery for clients while ensuring data accuracy and reporting. They also provide leadership to team members and assist in the development and implementation of compliance-related processes.

Requirements

Candidates must have 3-5 years of relevant experience in facility or vendor management and strong organizational and analytical skills. Proficiency in MS Office suite and Power BI is required, along with excellent communication and problem-solving abilities.

Skills

Facility Management
Vendor Management
Project Planning
Technical Writing
Communication Skills
Presentation Skills
Analytical Skills
Problem-solving
Process Development
Compliance
MS Excel
PowerPoint
MS Word
Power BI
Leadership
Performance Management

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Operations
Work Orders
KPI
Oracle
Invoicing
Compliance
Regulatory Requirements
Process Improvement
QBR
Project Management
Technical Writing
MS Excel
PowerPoint
MS Word
Power BI
Leadership
Performance Management
Recruiting
Mentoring
Data Verification
Reporting
Emergency Work Orders
Contractual Obligations

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