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Added 3 mins ago
IC
Senior System Administrator
ICES Central
Toronto, ON
- Full-time
- Temporary
…optimal performance and reliability. Reporting to the Senior Manager of IT Infrastructure & Operations, this position plays a critical role in managing the organization's technology…
Added 3 mins ago
IC
Technical Support Analyst
ICES Central
Toronto, ON
- Full-time
- Temporary
…ensure the smooth operation of IT services. Reporting to the Manager of the IT Service Desk, this role plays a critical part in enhancing user satisfaction and productivity by resolving…
Added 3 mins ago
E
Microwave Network Engineer
ELITS
Mississauga, ON
- Full-time
Support node integration, commissioning, Ericsson Network Manager (ENM) onboarding, Link Layer Discovery Protocol (LLDP) configuration, quality of service (QoS) implementation, licensing,…
Added 16 mins ago
SG
Retail Store Manager
SHELL GAS STATION SMOKY LAKE
Smoky Lake, AB
- From $43 CAD / hour
- Full-time
- On-site
Added 18 mins ago
NM
Parts Lead
Nelson Motors and Equipment
Estevan, SK
- Full-time
…support department sales goals. Working closely with the Parts Manager, you will help keep the department organized, customer-focused, and operating safely while coaching and supporting…
Added 18 mins ago
G
Assistant Manager, Product Operations - Toronto Premium
Gap
Georgetown, ON
- Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 18 mins ago
ON
Assistant Manager - West Edmonton Mall
Old Navy
AB · Edmonton, AB
- Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 18 mins ago
D
Team Lead
Danier
Mississauga, ON
- Full-time
…ON. The Team Lead is responsible for overseeing daily store operations, including opening and closing procedures, visual merchandising, cash handling, and ensuring a clean, well-organized…
Added 18 mins ago
C
Performance Officer - YUL / Agent de rendement - YUL
CATSA
Montreal, QC
- $62,889 to $78,610 CAD / year
- Contract
The Canadian Air Transport Security Authority (CATSA) has 1 (one) exciting fixed-term opportunity up to March 31, 2028 within the Operations branch at the Montreal International Airport.
Added 18 mins ago
OP
Manager, Inmate Records
Ontario Public Service Leadership | Leadership dans la fonction publique de l’Ontario
Penetanguishene, ON
- $66,904 to $92,589 CAD / year
- Full-time
As the Manager, Inmate Records at Central North Correctional Centre, you will lead a specialized team responsible for inmate records administration, sentence calculations, court…
Added 18 mins ago
IC
Product Manager, Rewards Strategy & Partnership
Infotek Consulting Inc.
Toronto, ON
- $60 to $70 CAD / hour
- Contract
Product Manager, Rewards Strategy & Partnerships
Added 18 mins ago
CT
RECEPTION TEAM LEADER
COMO The Treasury
London, ON
- Full-time
Reporting to: Reception Manager/ Assistant Manager/ FOH Manager
Added 18 mins ago
CT
HOUSEKEEPING MANAGER
COMO The Treasury
London, ON
- Full-time
Added 19 mins ago
D&
Gestionnaire, sécurité des conducteurs / Manager, Driver Safety
Day & Ross
Montreal, QC · Lachine, QC
- Full-time
Expérience antérieure dans le domaine du transport ou des opérations privilégiée; une expérience dans divers rôles liés au transport serait un atout.
Added 19 mins ago
Senior Manager, Admissions and Enrolment
International Business University
Toronto, ON
Join one of Canada's fastest-growing universities as our Senior Manager, Admissions and Enrolment, where you will play a key role in leading student enrolment operations, supporting…
Added 19 mins ago
Principal Network Engineer
Hasbro
Montreal, QC
…complexity and security meet. You will work closely with the Senior Manager of Network & Cloud Infrastructure and partner with IAM, Cloud Infrastructure, and Security teams. Together, you…
Added 19 mins ago
F
Customer Success Manager
FLiiP
Remote, Canada
- Full-time
- Remote
…businesses with powerful software solutions that streamline operations and improve customer management. We're part of the Google for Startups Accelerator and backed by top…
Added 19 mins ago
Purchaser
Upper Canada Forest Products
Mississauga, ON
…time, quality and cost to support our customers and branch operations. You will build trusted supplier relationships, make informed purchasing decisions and collaborate closely with sales,…
Added 19 mins ago
Transit Supervisor - St. Thomas, ON
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Reporting directly to the General Manager, the Supervisor is responsible for overseeing the daily operations of all Transportation-related operations in assigned areas.
Added 19 mins ago
Ingénieur senior (Gestionnaire, projet ingénierie)
Lactalis
Granby, QC
The Project Manager is responsible for the planning, design, execution, and completion of projects within strict timelines, while ensuring budget compliance and delivering technically sound…
Added 19 mins ago
General Manager
ASSA ABLOY
Winnipeg, MB
The General Manager is responsible for the overall leadership, operational performance, and profitability of Wallace & Wallace, Midwest, and Shorty's. Reporting to the Managing Director,…
Added 21 mins ago
F
deli manager - food store
Foodsmiths
Perth, ON
- $42,000 to $46,000 CAD / year
- Full-time
- On-site
Added 21 mins ago
EM
assistant store manager
Edsa Mini Mart
Penticton, BC
- From $40 CAD / hour
- Full-time
- On-site
Plan, organize, direct, control and evaluate daily operations
Added 21 mins ago
LC
restaurant manager
Little Caesars, Lloydminster
Lloydminster, AB
- From $25.64 CAD / hour
- Full-time
- On-site
Added 22 mins ago
LB
restaurant manager
Lacombe bar and Steakhouse
Lacombe, AB
- From $37.5 CAD / hour
- Full-time
- On-site

BGIS

Facility Services Manager

Markham, ON, Canada

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Oct 6, 2026

Original job description

SUMMARY

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives.

KEY DUTIES & RESPONSIBILITIES

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

Full involvement with recruiting talent.
Provides mentoring, coaching and guidance to all team members.
Objectively recommends compensation adjustments.
Manages all aspects of performance.

Facility Management

Generate and dispatch service request work orders to vendors as per established process.
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).
Run report on open work orders and checks status with the appropriate vendors.
Update WO statuses if verified to be completed or resolved during follow up.
Respond to vendor inquiries regarding workorder related issues.
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).
Correcting information in the system, addresses, phone numbers.
Adding new vendors and locations to the system.

Finance

Review and resolve invoice referrals/escalations.
Review and resolve invoicing errors.
Review and approve billing for tech services.
Review and approval of invoices for payment (Oracle).
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.
Act as main point of contact, between the client and all other parties, technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.
Primary escalation point for taking care of any issues regarding service.
Involvement in specific Emergency workorders may need to be managed from start to end.
Requesting approvals from the client.
Review of PM workorders and following up with vendors as needed.
Participating and gathering information for QBR’s.

Reporting

Client reporting needs as required.

Quality Compliance

Execute quality & compliance team activities that support the quality compliance contractual obligations.
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant concerned parties to understand and identify process improvement opportunities.
Provide input for planning, development, execution and improvement of compliance-related processes and programs.
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant concerned parties, process documentation, providing contents to presentations, etc.
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.
Comply with all company policies and procedures and adhere to company standards.

Other duties as assigned.

KNOWLEDGE & SKILLS

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

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More about this job

Responsibilities

The Facility Services Manager oversees daily operations, vendor management, and service delivery for clients while ensuring data accuracy and reporting. They also provide leadership to team members and assist in the development and implementation of compliance-related processes.

Requirements

Candidates must have 3-5 years of relevant experience in facility or vendor management and strong organizational and analytical skills. Proficiency in MS Office suite and Power BI is required, along with excellent communication and problem-solving abilities.

Skills

Facility Management
Vendor Management
Project Planning
Technical Writing
Communication Skills
Presentation Skills
Analytical Skills
Problem-solving
Process Development
Compliance
MS Excel
PowerPoint
MS Word
Power BI
Leadership
Performance Management

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Operations
Work Orders
KPI
Oracle
Invoicing
Compliance
Regulatory Requirements
Process Improvement
QBR
Project Management
Technical Writing
MS Excel
PowerPoint
MS Word
Power BI
Leadership
Performance Management
Recruiting
Mentoring
Data Verification
Reporting
Emergency Work Orders
Contractual Obligations

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