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Added 9 mins ago
TC
Driver-DZ-L2, Class 3
Toromont Cat
Halifax, NS
- Full-time
Inspect loads and equipment during deliveries and report any damages or issues to the manager promptly.
Added 9 mins ago
MC
Financial Services Associate, Contact Centre (Full-Time, Hybrid)
Meridian Credit Union
St. Catharines, Ontario
- $60,000 to $64,000 CAD / year
- Full-time
Develop goals with Manager that are clearly defined, measurable and achievable, and align them to business unit and strategic priorities for Meridian
Added 9 mins ago
MF
Senior Manager, Solution Architect
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
Join our team to engage in continuous learning and skill development in a supportive environment. Experience the best of both worlds with our hybrid work environment, where you spend three…
Added 9 mins ago
E
VP, Creator Marketing (Health & Financial Services)
Edelman
Toronto, ON
- $130,000 to $180,000 CAD / year
- Full-time
Oversee the development and execution of integrated, cross-channel creator campaigns spanning social, digital, experiential, earned media and paid amplification.
Added 9 mins ago
E
VP, Creator Marketing (CPG/Food & Beverage)
Edelman
Toronto, ON
- $130,000 to $180,000 CAD / year
- Full-time
…solutions. You’ll also play a critical role in new business development, thought leadership, capability building, and identifying new opportunities for brands to participate meaningfully in…
Added 9 mins ago
H
Unit Retail Marketing Manager
Havergal
Oshawa, ON
- Full-time
…details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note…
Added 9 mins ago
B
Software Developer, Winter 2027 (Co-op/Internship) - 12 Months
BMO
Toronto, ON · BMOPLACE
- Full-time
Drives the overall software development lifecycle including working across functional teams to transform requirements into features, managing development teams and processes, and conducting…
Added 9 mins ago
B
Manager, Customer Contact Optimization Analytics and Insights
BMO
Toronto, ON · BMOPLACE
- Full-time
Experience with people management and talent development
Added 9 mins ago
RI
Senior Manager, Operations
RXO, Inc.
Mississauga, ON
- Full-time
As a Senior Manager, Last Mile Operations at RXO, you will provide support to home delivery services for multiple clients and field operations. You’ll also maintain positive and ongoing…
Added 9 mins ago
EC
Showroom Consultant
EMCO Corporation
Oakville, ON
- $45,000 to $50,000 CAD / year
- Full-time
…construction wholesale industry by creating an environment where talent, performance, and potential drive…
Added 23 mins ago
W
Identity Specialist II (Identity and Access Management - IAM Engineer II)
WorkSafeBC
Richmond, BC
- Full-time
…governance. In this role, you’ll work under the direction of the Manager, Cybersecurity Architecture & Compliance, to analyze, design, implement and support new and existing CIAM and IGA…
Added 23 mins ago
EO
Manager, Field Operations Management
Elections Ontario
Toronto, ON · North York, ON
- Temporary
Position Title: Manager, Field Operations Management
Added 23 mins ago
LC
Quality Supervisor
Lactalis Canada
Ingleside, ON
- Full-time
…performance feedback, and recommendations for training and development. Promote a positive labour management relationship and ensure compliance with the Company’s corporate and legal…
Added 23 mins ago
CI
Project Manager – Packaging & Formula
Crystal Int'l (Group) Inc. & Crystal Claire Cosmetics Inc.
Toronto, ON · Greater Toronto Area, Canada
- $70,000 to $80,000 CAD / year
- Full-time
The Project Manager – Packaging & Formula supports new product development from inception through launch by managing timelines, deliverables, and cross-functional coordination at every…
Added 24 mins ago
P
Retail Supervisor - Full Time (South Edmonton)
PUMA
AB · Outlet South Edmonton
- Full-time
Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Employees.
Added 24 mins ago
A
Intermediate Planner
AtkinsRéalis
Mississauga, ON
- Full-time
Analyze schedules and communicate key findings to the Lead Planner, Project Controls Manager, and Project Manager.
Added 24 mins ago
A
Project Engineering Coordinator
AtkinsRéalis
Mississauga, ON
- Full-time
The Project Engineering Coordinator will report to the Cernavoda Unit 1 & Qinshan Tooling Project Manager and will be responsible for supporting refurbishment tooling design, manufacturing,…
Added 24 mins ago
S
Lead Business Consultant, Investment Operations
SimCorp
Toronto, ON
- Full-time
…courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can…
Added 24 mins ago
R
Relationship Manager Commercial Markets
RBC
Brantford, ON
- Full-time
Apply your past business development experience for prospecting, and lead generation, to new and existing clients
Added 24 mins ago
T
Senior Manager, Digital Strategy & Transformation
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 24 mins ago
T
Business Application Specialist
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 24 mins ago
T
Manager Tech Delivery / Partner Mgmt
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 24 mins ago
T
Software Engineer I
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 39 mins ago
CG
Labour Relations / Human Resources Manager
CSA Group
Toronto, ON
- Full-time
The Human Resources Manager is responsible for managing, developing and implementing all HR programs, including employee relations, performance management, compensation and benefits,…
Added 39 mins ago
S
Senior Data Engineer
Scene+
Toronto, ON
- Full-time
Reporting to the Senior Manager, Data Engineering and Data Governance, we are looking for a Senior Data Engineer who will play a pivotal role in shaping the next generation of Scene+’s data…

BGIS

Facility Services Manager

Markham, ON, Canada

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Oct 6, 2026

Original job description

SUMMARY

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives.

KEY DUTIES & RESPONSIBILITIES

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

Full involvement with recruiting talent.
Provides mentoring, coaching and guidance to all team members.
Objectively recommends compensation adjustments.
Manages all aspects of performance.

Facility Management

Generate and dispatch service request work orders to vendors as per established process.
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).
Run report on open work orders and checks status with the appropriate vendors.
Update WO statuses if verified to be completed or resolved during follow up.
Respond to vendor inquiries regarding workorder related issues.
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).
Correcting information in the system, addresses, phone numbers.
Adding new vendors and locations to the system.

Finance

Review and resolve invoice referrals/escalations.
Review and resolve invoicing errors.
Review and approve billing for tech services.
Review and approval of invoices for payment (Oracle).
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.
Act as main point of contact, between the client and all other parties, technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.
Primary escalation point for taking care of any issues regarding service.
Involvement in specific Emergency workorders may need to be managed from start to end.
Requesting approvals from the client.
Review of PM workorders and following up with vendors as needed.
Participating and gathering information for QBR’s.

Reporting

Client reporting needs as required.

Quality Compliance

Execute quality & compliance team activities that support the quality compliance contractual obligations.
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant concerned parties to understand and identify process improvement opportunities.
Provide input for planning, development, execution and improvement of compliance-related processes and programs.
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant concerned parties, process documentation, providing contents to presentations, etc.
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.
Comply with all company policies and procedures and adhere to company standards.

Other duties as assigned.

KNOWLEDGE & SKILLS

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

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More about this job

Responsibilities

The Facility Services Manager oversees daily operations, vendor management, and service delivery for clients while ensuring data accuracy and reporting. They also provide leadership to team members and assist in the development and implementation of compliance-related processes.

Requirements

Candidates must have 3-5 years of relevant experience in facility or vendor management and strong organizational and analytical skills. Proficiency in MS Office suite and Power BI is required, along with excellent communication and problem-solving abilities.

Skills

Facility Management
Vendor Management
Project Planning
Technical Writing
Communication Skills
Presentation Skills
Analytical Skills
Problem-solving
Process Development
Compliance
MS Excel
PowerPoint
MS Word
Power BI
Leadership
Performance Management

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Operations
Work Orders
KPI
Oracle
Invoicing
Compliance
Regulatory Requirements
Process Improvement
QBR
Project Management
Technical Writing
MS Excel
PowerPoint
MS Word
Power BI
Leadership
Performance Management
Recruiting
Mentoring
Data Verification
Reporting
Emergency Work Orders
Contractual Obligations

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