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Added 1 min ago
LC
accounting office manager
LEE CHARTERED PROFESSIONAL ACCOUNTANT P.C.
Thornhill, ON
- $80,000 to $100,000 CAD / year
- Full-time
- On-site
Added 4 mins ago
District Fire Ranger 3
Natural Resources and Indigenous Futures
Bissett, MB
The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).
Added 5 mins ago
SM
store manager - retail
Super Marché Mile-end
Montréal, QC
- From $35 CAD / hour
- Full-time
- On-site
Added 12 mins ago
Building Service Worker
Department of Transportation and Infrastructure
Norway House, MB
Under the supervision of the Airport Manager, the Building Service Worker is responsible for maintaining a clean, safe, sanitary, and welcoming environment for passengers, staff, and…
Added 14 mins ago
LC
Night Crew Manager LOA
Loblaw Companies Limited
St. Catharines, ON
- Full-time
At Loblaw, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. If that sounds like you,…
Added 14 mins ago
LC
Apparel Manager LOA
Loblaw Companies Limited
Richmond Hill, ON
- Full-time
At Loblaw, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. If that sounds like you,…
Added 14 mins ago
SC
shift supervisor - Store# 04686, PACIFIC RIM STATION
Starbucks Coffee Company
Port Alberni, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 14 mins ago
SC
shift supervisor - Store# 23244, 1564 ROYAL YORK ROAD
Starbucks Coffee Company
Toronto, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 14 mins ago
SC
shift supervisor - Store# 57949, SOUTHGATE BLVD & MAYOR MAGRATH
Starbucks Coffee Company
Lethbridge, AB
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 14 mins ago
SC
shift supervisor - Store# 59371, 105 CARADOC STREET SOUTH
Starbucks Coffee Company
Strathroy, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 14 mins ago
SC
shift supervisor - Store# 00163, RICHMOND
Starbucks Coffee Company
Richmond, BC
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 14 mins ago
SC
shift supervisor - Store# 51937, COLLEGE SQUARE
Starbucks Coffee Company
Ottawa, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 14 mins ago
SC
shift supervisor - Store# 58014, 644 GARRISON ROAD
Starbucks Coffee Company
Fort Erie, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 14 mins ago
DC
Sr Manager, Solutions
Dover Corporation
Mississauga, ON
- Full-time
…excellence in everything we do, but what really fuels us is our people. They’re the heart of our company. As an employee, our promise to you is that you’ll work on new and innovative…
Added 27 mins ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 27 mins ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Chit Chats
Vancouver, BC
- Full-time
Work with Sales Manager, Data, Product, and Operations to support more complex pricing or service-fit questions.
Added 27 mins ago
PC
Pharmacist (term) – Markham, ON
Pharmasave Canada
Markham, ON
- Part-time
Support day-to-day pharmacy operations and ensure excellent patient service
Added 27 mins ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Ontario
Chit Chats
Toronto, ON
- Full-time
Work with Sales Manager, Data, Product, and Operations to support more complex pricing or service-fit questions.
Added 29 mins ago
AG
Media Solutions Specialist
Adelphi Group
Toronto, ON
- Full-time
…teams, Initiative finance team and client’s Finance & Marketing Operations team. They will be regarded as the subject matter expert in the overall data entry, maintenance and accuracy of…
Added 29 mins ago
AG
Head of Client Services & Toronto Office
Adelphi Group
Toronto, ON
- Full-time
Own the Toronto office operations and financials, including revenue growth, margin management, resourcing, and forecasting.
Added 29 mins ago
AG
Associate Director, Talent Acquisition
Adelphi Group
Calgary, AB · Toronto, ON
- Full-time
…with primary focus on building world-class talent acquisition operations. This is a key role responsible for developing and executing regional hiring strategies, leading process…
Added 29 mins ago
AG
Account Director, Client Experience
Adelphi Group
Montreal, QC
- Full-time
…avec diplomatie des enjeux complexes liés aux clients ou aux…
Added 29 mins ago
AG
Senior Manager, Catalyst
Adelphi Group
Toronto, ON
- Full-time
As Senior Manager, Integrated Communications (Earned Media & Influencer) at Golin Toronto, you are a strategic communications professional who understands how to connect business objectives…
Added 29 mins ago
Risk Associate
Health Sciences North
Sudbury, ON
Under the general direction of the Manager, Patient Relations and Organizational Risk.
Added 29 mins ago
Risk Associate
Health Sciences North
Sudbury, ON
Under the general direction of the Manager, Patient Relations and Organizational Risk.

BGIS

Facility Services Manager

Markham, ON, Canada

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Oct 6, 2026

Original job description

SUMMARY

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives.

KEY DUTIES & RESPONSIBILITIES

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

Full involvement with recruiting talent.
Provides mentoring, coaching and guidance to all team members.
Objectively recommends compensation adjustments.
Manages all aspects of performance.

Facility Management

Generate and dispatch service request work orders to vendors as per established process.
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).
Run report on open work orders and checks status with the appropriate vendors.
Update WO statuses if verified to be completed or resolved during follow up.
Respond to vendor inquiries regarding workorder related issues.
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).
Correcting information in the system, addresses, phone numbers.
Adding new vendors and locations to the system.

Finance

Review and resolve invoice referrals/escalations.
Review and resolve invoicing errors.
Review and approve billing for tech services.
Review and approval of invoices for payment (Oracle).
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.
Act as main point of contact, between the client and all other parties, technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.
Primary escalation point for taking care of any issues regarding service.
Involvement in specific Emergency workorders may need to be managed from start to end.
Requesting approvals from the client.
Review of PM workorders and following up with vendors as needed.
Participating and gathering information for QBR’s.

Reporting

Client reporting needs as required.

Quality Compliance

Execute quality & compliance team activities that support the quality compliance contractual obligations.
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant concerned parties to understand and identify process improvement opportunities.
Provide input for planning, development, execution and improvement of compliance-related processes and programs.
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant concerned parties, process documentation, providing contents to presentations, etc.
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.
Comply with all company policies and procedures and adhere to company standards.

Other duties as assigned.

KNOWLEDGE & SKILLS

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

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More about this job

Responsibilities

The Facility Services Manager oversees daily operations, vendor management, and service delivery for clients while ensuring data accuracy and reporting. They also provide leadership to team members and assist in the development and implementation of compliance-related processes.

Requirements

Candidates must have 3-5 years of relevant experience in facility or vendor management and strong organizational and analytical skills. Proficiency in MS Office suite and Power BI is required, along with excellent communication and problem-solving abilities.

Skills

Facility Management
Vendor Management
Project Planning
Technical Writing
Communication Skills
Presentation Skills
Analytical Skills
Problem-solving
Process Development
Compliance
MS Excel
PowerPoint
MS Word
Power BI
Leadership
Performance Management

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Operations
Work Orders
KPI
Oracle
Invoicing
Compliance
Regulatory Requirements
Process Improvement
QBR
Project Management
Technical Writing
MS Excel
PowerPoint
MS Word
Power BI
Leadership
Performance Management
Recruiting
Mentoring
Data Verification
Reporting
Emergency Work Orders
Contractual Obligations

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