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A
General Labourer
Auxly
Staples
- $17.95 CAD / hour
- Internship
We provide accommodations throughout the recruitment process in accordance with applicable human rights and accessibility legislation.
Added 11 mins ago
CR
Customer Service Representative
Coastal Reign Printing Ltd
Toronto, ON
- Full-time
Provide feedback to customer service manager in order to better improve work processes
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R&
Project Manager – Finance Transformation
Robertson & Company Ltd.
Toronto, ON
- Contract
Project Manager – Finance Transformation (Oracle ERP)
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SM
RQ10989 – Business Architect – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
The project teams consist of you, a Sr. IT Business Architect (lead), project leads, product manager, solution designer, service designer, QA tester, business analysts, subject matter…
Added 11 mins ago
CL
General Manager - Secure Destruction Recycling Facility
Clean Lifecycle Network (CLN)
Canada
- Full-time
CLN is seeking an experienced General Manager to lead the day-to-day operation of a secure destruction and materials recovery facility in Ancaster (Hamilton), Ontario. This is a hands-on,…
Added 11 mins ago
NS
2627-202 - Administrative Assistant (OA11) - Pictou Campus
Nova Scotia Community College - NSCC
Stellarton, NS
- Full-time
Working in a team environment and reporting to the Manager of Student Supports, you will:
Added 11 mins ago
IB
Senior Manager, Admissions and Enrolment
International Business University
Toronto, ON
- Full-time
Join one of Canada's fastest-growing universities as our Senior Manager, Admissions and Enrolment, where you will play a key role in leading student enrolment operations, supporting…
Added 11 mins ago
OH
Care Coordinator, Regular Full Time, Western Champlain, Renfrew
Ontario Health atHome
Renfrew, ON
- Full-time
Under the general direction of the Manager, Patient Services, the Care Coordinator is responsible for managing a caseload of diverse patients who are living and/or dealing with a variety of…
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SENIOR OPERATING MODEL AND CONTINOUS IMPROVEMENT CONSULTANT (HYBRID)
GreenShield
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…The mandate is not incremental improvement, but end-to-end process reinvention, anchored in customer-centric value creation and aligned to our 2030 strategic ambitions. This is a highly…
Added 11 mins ago
BB
Regional Trade Development Manager (United Division)
Breakthru Beverage Group
Toronto, ON
- Full-time
As a Regional Trade Development Manager, you will be responsible for developing regional trade marketing plans which deliver upon both Brand strategies as well as customer goals to support…
Added 11 mins ago
CP
Private Wealth Manager/Portfolio Manager
Cardinal Point Wealth Management, ULC
Toronto, ON
- Full-time
Cardinal Point Wealth Management is seeking a career-oriented Private Wealth Manager/Portfolio Manager to join the team as we continue to grow. This is a full-time role located in Toronto…
Added 11 mins ago
CP
Manager, Tax (Cross-Border)
Cardinal Point Wealth Management, ULC
Toronto, ON
- Full-time
Cardinal Point is seeking a motivated Tax Manager with a self-starter mentality to support our cross-border tax offerings. This role offers an exceptional opportunity to deepen expertise in…
Added 11 mins ago
OH
Bilingual Care Coordinator, Regular Full-Time, Congregate Care Team East, Labelle
Ontario Health atHome
Ottawa, ON
- Full-time
Under the general direction of the Manager, Patient Services, the Care Coordinator acts as a single point of contact to improve collaboration and communication in congregate settings,…
Added 11 mins ago
LI
Finance Operations Manager (AP)
Livingston International
Toronto, ON
- Full-time
The Manager, Finance Operations is responsible for driving operational excellence across Finance Operations, including EPC, freight payables, and duty audit. Reporting to the Director,…
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A
Assistant Sales Manager
Altis
Mississauga, ON
- Full-time
…helping others succeed? We're looking for an Assistant Sales Manager to join a customer-focused retail showroom in Mississauga. This is an exciting opportunity to combine your passion for…
Added 11 mins ago
OH
Bilingual Care Coordinator, Temporary Full Time, Palliative, Labelle
Ontario Health atHome
Ottawa, ON
- Full-time
Added 11 mins ago
TC
Manager, Fund Accounting (Real Assets)
The Citco Group Limited
Toronto, ON
- $111,000 to $133,000 CAD / year
- Full-time
As a key member of the Fund Accounting team, a Manager is responsible for producing high-quality NAV Packages. In addition, a Manager must develop strong technical and interpersonal skills…
Added 11 mins ago
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Portfolio Risk Manager
Swoon
Toronto, ON
- Full-time
Now Hiring: Portfolio Risk Manager (Private Wealth Management Operations)
Added 11 mins ago
FB
Assistant Deli/Cheese Manager
Farm Boy Inc.
Toronto, ON
- $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 11 mins ago
OH
Care Coordinator, Temporary Full Time, Western Ottawa, Bells Corners
Ontario Health atHome
Ottawa, ON
- Full-time
Under the general direction of the Manager, Patient Services, the Care Coordinator is responsible for managing a caseload of diverse patients who are living and/or dealing with a variety of…
Added 11 mins ago
T
Manager, Digital Marketing Delivery - Tangerine
Tangerine
Toronto, ON
- Full-time
The Digital Marketing Delivery Manager is responsible for collaborating & delivering the end-to-end customer journey for their respective digital marketing campaigns. Partnering with…
Added 11 mins ago
QP
Manager, Marketing and Communications
QuadReal Property Group
Toronto, ON
- Full-time
Reporting to the Director, Digital Marketing, the Manager, Marketing and Communications leads the planning, creation, and execution of corporate content and campaigns across digital and…
Added 11 mins ago
O
Chief Compliance Officer
Objectway
Toronto, ON
- $180,000 to $200,000 CAD / year
- Full-time
Nest Wealth Asset Management is a regulated Portfolio Manager and Canada’s first robo-adviser established in 2014. Our business is focused on personalization, cost-effectiveness and…
Added 11 mins ago
FB
Warehouse Driver
Farm Boy Inc.
Ottawa, ON
- $24.5 CAD / hour
- Part-time
Reporting to the Warehouse Operations Manager, the Warehouse Driver is responsible for safely driving and operating trailer trucks to transport Farm Boy goods and materials over inner-city…
Added 11 mins ago
OH
Support Service Office, Facilities, Temporary Full Time, Labelle
Ontario Health atHome
Ottawa, ON
- Full-time
Under the Direction of the Manager, Emergency Management, Facilities and Procurement, the Support Services Officer is responsible for ensuring that facilities management and office support…

BGIS

Facility Services Manager

Markham, ON, Canada

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Oct 6, 2026

Original job description

SUMMARY

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives.

KEY DUTIES & RESPONSIBILITIES

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

Full involvement with recruiting talent.
Provides mentoring, coaching and guidance to all team members.
Objectively recommends compensation adjustments.
Manages all aspects of performance.

Facility Management

Generate and dispatch service request work orders to vendors as per established process.
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).
Run report on open work orders and checks status with the appropriate vendors.
Update WO statuses if verified to be completed or resolved during follow up.
Respond to vendor inquiries regarding workorder related issues.
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).
Correcting information in the system, addresses, phone numbers.
Adding new vendors and locations to the system.

Finance

Review and resolve invoice referrals/escalations.
Review and resolve invoicing errors.
Review and approve billing for tech services.
Review and approval of invoices for payment (Oracle).
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.
Act as main point of contact, between the client and all other parties, technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.
Primary escalation point for taking care of any issues regarding service.
Involvement in specific Emergency workorders may need to be managed from start to end.
Requesting approvals from the client.
Review of PM workorders and following up with vendors as needed.
Participating and gathering information for QBR’s.

Reporting

Client reporting needs as required.

Quality Compliance

Execute quality & compliance team activities that support the quality compliance contractual obligations.
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant concerned parties to understand and identify process improvement opportunities.
Provide input for planning, development, execution and improvement of compliance-related processes and programs.
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant concerned parties, process documentation, providing contents to presentations, etc.
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.
Comply with all company policies and procedures and adhere to company standards.

Other duties as assigned.

KNOWLEDGE & SKILLS

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

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More about this job

Responsibilities

The Facility Services Manager oversees daily operations, vendor management, and service delivery for clients while ensuring data accuracy and reporting. They also provide leadership to team members and assist in the development and implementation of compliance-related processes.

Requirements

Candidates must have 3-5 years of relevant experience in facility or vendor management and strong organizational and analytical skills. Proficiency in MS Office suite and Power BI is required, along with excellent communication and problem-solving abilities.

Skills

Facility Management
Vendor Management
Project Planning
Technical Writing
Communication Skills
Presentation Skills
Analytical Skills
Problem-solving
Process Development
Compliance
MS Excel
PowerPoint
MS Word
Power BI
Leadership
Performance Management

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Operations
Work Orders
KPI
Oracle
Invoicing
Compliance
Regulatory Requirements
Process Improvement
QBR
Project Management
Technical Writing
MS Excel
PowerPoint
MS Word
Power BI
Leadership
Performance Management
Recruiting
Mentoring
Data Verification
Reporting
Emergency Work Orders
Contractual Obligations

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