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Added 36 mins ago
RN
Project Coordinator (Medical Communications)
Red Nucleus
Toronto, ON
- Full-time
Under the guidance of a Client Engagement or Project Manager the Project Coordinator is responsible for:
Added 36 mins ago
N
Business Customer Service Rep
Northwestel
Yellowknife, NT
- Full-time
…customers via phone and email to add or change services, answer billing inquiries, and more. You will also work with departments through Northwestel to ensure the needs of our business…
Added 36 mins ago
N
Workforce Coordinator
Northwestel
Yellowknife, NT
- Full-time
…challenges. The position also supports service order completion, billing validation, travel coordination, and continuous process improvement initiatives while maintaining a strong focus on…
Added 49 mins ago
BP
Project Manager Restoration
BELFOR Property Restoration Canada
Ottawa, ON
- $70,000 to $80,000 CAD / year
- Full-time
As a Project Manager at BELFOR , you’ll oversee emergency and restoration projects from start to finish - ensuring quality, efficiency, and customer satisfaction. You’ll assess job sites,…
Added 51 mins ago
CS
Project Coordinator - Canem
Canem Systems Ltd.
Mississauga, ON · Canem Mississauga
- Full-time
Reporting to the Branch Manager, the Project Coordinator - Canem will be based on-site, on a project in the Greater Toronto area.
Added 1 hour ago
ST
Program Assistant
Strides Toronto
Toronto, ON
- $46,662 to $54,339 CAD / year
- Full-time
Tracks invoices, liaises with agencies and external providers to ensure timely and accurate billing and payments.
Added 1 hour ago
JO
Office Manager
Jameson Offices
Vancouver, BC
- Full-time
We are seeking a dedicated, organized, and customer service-oriented Office Manager to oversee the efficient day-to-day operation of our office. This role requires a highly proactive…
Added 1 hour ago
SO
Software Support Specialist
Software of Excellence
Surrey, BC
- Full-time
…from first contact and scheduling to clinical treatment and billing, to ensuring loyalty and recurring…
Added 1 hour ago
PG
Assistant Accountant
Pinewood Group Limited
Pinewood, ON
- Full-time
The Assistant Accountant reports to the Senior Finance Manager, offering support to the Financial Accountant and the Management Accountant roles, in delivery of accurate and timely monthly…
Added 2 hours ago
BC
Dynamics 365 Business Central Operations Manager
BDO Canada
Toronto, ON
- Full-time
BDO Canada is seeking a Dynamics 365 Business Central Operations Manager to join our fast-paced and growing Solution Operations practice, with the ability to work from anywhere in Canada.…
Added 2 hours ago
CM
Business Risk Management Manager
CIBC Mellon
Toronto, ON
- Full-time
The Business Risk Management Manager is responsible for ensuring robust and consistent oversight of business management risk aligned with the Client Services Delivery (CSD) Operational…
Added 2 hours ago
WH
Patient Care Representative
WELL Health Diagnostic Centres
Milton, ON
- Part-time
Ensure all documentation and requests are received by the ordering physician and billing party in a timely manner. Patient confidentiality is mandatory.
Added 2 hours ago
WH
Patient Care Representative
WELL Health Diagnostic Centres
Port Perry, ON
- Full-time
Ensure all documentation and requests are received by the ordering physician and billing party in a timely manner. Patient confidentiality is mandatory.
Added 2 hours ago
SC
Administrative Assistant
Strathcona County
Sherwood Park, AB
- Full-time
…Support, this position provides administrative support to the Manager, Utilities Finance and Accounting, the Utilities Finance and Accounting branch which includes the Utility Billing…
Added 3 hours ago
HS
Software Support Specialist
Henry Schein One Canada
Surrey, BC
- $71,000 to $86,000 CAD / year
- Full-time
…from first contact and scheduling to clinical treatment and billing, to ensuring loyalty and recurring…
Added 3 hours ago
A
Finance Manager
AMJ
AB · Edmonton, AB
- Full-time
AMJ is a reputable and fast-paced moving company seeking an experienced and detail-oriented Finance Manager to join our accounting team in Edmonton, AB. Reporting to the General Manager and…
Added 3 hours ago
MO
Finance Clerk-Taxes
Municipality of Grey Highlands
Markdale, ON
- $59,631 to $69,751.5 CAD / year
- Full-time
Coordinates and prepares the property tax billing process in conjunction with government legislation and municipal by-laws; includes issuance of tax arrears notices and collection,…
Added 3 hours ago
B
Facility Services Manager
BGIS
Markham, ON
- Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 4 hours ago
FH
Junior Project Manager
Fuze HR Solutions
Rocky View No 44, AB · Rocky View County, AB
- Full-time
Junior Project Manager – (Plumbing & pipe-fitting)
Added 4 hours ago
C
Project Administrator
Clearspace
Toronto, ON
- Full-time
Configure and verify administrative project details such as billing periods and invoice contacts, and keep the Project Manager and Finance informed of missing information.
Added 4 hours ago
AI
Junior Bookkeeper
Accurate Indigenous Managers & Advisors
Winnipeg, MB
- Full-time
…Status: Full-Time Reports To: Finance Operations & Nation Support Manager Overtime Status: Overtime eligible in accordance with Manitoba Employment…
Added 4 hours ago
TH
Unit Coordination Assistant -(Temporary Full Time) MH Cardiac Short Stay
Trillium Health Partners
ON · ON, Canada
- Full-time
Using the Unit Manager Task management function, and contribute to bed management.
Added 4 hours ago
IE
Accounts Receivable Accounting Clerk
ILSC Education Group
Toronto, ON
- Full-time
Reports to: Financial Planning and Analysis, Manager
Added 4 hours ago
B
Facility Services Manager
BGIS
Markham, ON
- Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 5 hours ago
UH
Veterinary Technician
University Health Network
Toronto, ON
- Contract
Carrying out QA measures as directed by Supervisor or Manager, including: pH reading and recording, using air settle plates, fomite swabs for room and equipment microbiological monitoring

BGIS

Facility Services Manager

Markham, ON, Canada

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Apply by: Nov 5, 2026
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Oct 6, 2026

Original job description

Summary

JOB DESCRIPTION

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives.

Key Duties & Responsibilities

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

Full involvement with recruiting talent.
Provides mentoring, coaching and guidance to all team members.
Objectively recommends compensation adjustments.
Manages all aspects of performance.

Facility Management

Generate and dispatch service request work orders to vendors as per established process.
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).
Run report on open work orders and checks status with the appropriate vendors.
Update WO statuses if verified to be completed or resolved during follow up.
Respond to vendor inquiries regarding workorder related issues.
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).
Correcting information in the system, addresses, phone numbers.
Adding new vendors and locations to the system.

Finance

Review and resolve invoice referrals/escalations.
Review and resolve invoicing errors.
Review and approve billing for tech services.
Review and approval of invoices for payment (Oracle).
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.
Act as main point of contact, between the client and all other parties, technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.
Primary escalation point for taking care of any issues regarding service.
Involvement in specific Emergency workorders may need to be managed from start to end.
Requesting approvals from the client.
Review of PM workorders and following up with vendors as needed.
Participating and gathering information for QBR’s.

Reporting

Client reporting needs as required.

Quality Compliance

Execute quality & compliance team activities that support the quality compliance contractual obligations.
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant concerned parties to understand and identify process improvement opportunities.
Provide input for planning, development, execution and improvement of compliance-related processes and programs.
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant concerned parties, process documentation, providing contents to presentations, etc.
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.
Comply with all company policies and procedures and adhere to company standards.
Other duties as assigned.

Knowledge & Skills

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

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More about this job

Responsibilities

Manage day-to-day facility operations, vendors, work orders, client service, and related invoicing, reporting, and escalations. Lead and support team members while helping implement and improve quality, compliance, and service processes.

Requirements

Requires 3–5 years of relevant facility or vendor management experience, strong organizational and analytical abilities, and effective written, verbal, training, and presentation skills. Candidates should be able to understand complex processes, work with minimal supervision, and demonstrate proficiency in Microsoft Excel, PowerPoint, Word, and Power BI.

Skills

Facility Management
Vendor Management
People Leadership
Work Order Management
Client Service Management
Invoice Review
Quality Compliance
Regulatory Compliance
Process Improvement
Reporting and Analysis
Project Planning
Technical Writing
Communication
Training and Presentation
Analytical and Problem-Solving Skills
Microsoft Excel, PowerPoint, Word, and Power BI

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
Preventive Maintenance
Client Management
Vendor Relations
Invoice Review
Oracle
Quality Compliance
Regulatory Requirements
Contractual Obligations
Process Improvement
Process Documentation
Compliance Process Capability Studies
Key Performance Indicators
Emergency Work Orders
Quarterly Business Reviews
Client Reporting
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Performance Management
Recruiting
Coaching and Mentoring

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