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Added 11 mins ago
PH
Forensic Clinical Care Coordinator
Provincial Health Services Authority
Port Coquitlam, BC
- Full-time
…administration, coordination, and successful implementation. Reporting directly to the Clinical Services Manager of the Review Board Department, the Forensic Clinical Care Coordinator leads…
Added 11 mins ago
PH
Administrative Secretary
Provincial Health Services Authority
Vancouver, BC
- Full-time
…established policies and procedures regarding the release of client information. Records demographic information when patient arrives and explains multi-disciplinary appointment system to…
Added 11 mins ago
PH
Speech Language Pathologist
Provincial Health Services Authority
Vancouver, BC
- Temporary
…communication, language and speech and that contribute to a client/patient’s overall cognitive, physical, social and emotional well being. The Speech-Language Pathologist supports the…
Added 11 mins ago
PH
Forensic Clinical Care Coordinator
Provincial Health Services Authority
Port Coquitlam, BC
- Full-time
…administration, coordination, and successful implementation. Reporting directly to the Clinical Services Manager of the Review Board Department, the Forensic Clinical Care Coordinator leads…
Added 11 mins ago
MG
Senior Client Accountant - Client Accounting / Comptable gestionnaire de client principal
Maples Group
Montreal, QC
- Full-time
Position: Senior Client Accountant – Client Accounting
Added 11 mins ago
C
Talent Services Officer, Talent Services - Permanent Full-Time
CHEO
Ottawa, ON
- $42.02 to $49.44 CAD / hour
- Full-time
Reporting into the Manager, Talent Acquisition & Operations, the Talent Services Officer is a generalist role within the Human resources department that performs duties relating to the…
Added 13 mins ago
T
Vice President, Trade and Working Capital
TD
Toronto, ON
- Full-time
…solutions to some of the world's leading organizations. As client needs continue to evolve alongside changing macroeconomic conditions, technological innovation, interest rate environments,…
Added 13 mins ago
T
Treasury Liquidity Measurement - Analyst
TD
Toronto, ON
- Full-time
Treasury Liquidity Measurement - Analytics & Reporting function delivers critical regulatory and internal liquidity metrics & analytics and firm activities via regular regulatory and…
Added 27 mins ago
Bilingual Senior Manager, Client Finance Operations – Québec Clients
Burson
Toronto, ON
This existing role serves as the dedicated Senior Manager for day-to-day client finance operations across assigned Québec-based clients, with primary focus on the L'Oréal program as the…
Added 42 mins ago
RB
Intermediate Environmental Consultant
Recruitment By Design
Whitby, ON
- $100,000 to $120,000 CAD / year
- Full-time
Our client, a 100% Canadian, employee-owned, environmental consulting firm, is seeking an Intermediate Environmental Consultant to join their Whitby office and support their growing Ontario…
Added 42 mins ago
PF
Gestionnaire principal·e de produit | Senior Product Manager , APM & GenAI
Power Factors
Montreal, QC
- Full-time
…travaillez avec la Science des données, les Ventes, le Succès client, le Soutien et le Marketing produit pour recueillir les contributions et maximiser l'impact utilisateur et commercial de…
Added 42 mins ago
MT
Warehouse Supervisor
Modern Technical Staffing Inc.
Brampton, ON
- $70,000 to $75,000 CAD / year
- Full-time
Our client in Brampton is looking to hire a Warehouse Supervisor. They are seeking someone who has been employed as a Warehouse Supervisor with a distribution company.
Added 1 hour ago
TT
10. SEO Client Success Advocate
Top4 Technology
Success, SK
- Full-time
Client Success Advocate (CSA) is our solution to search engine marketing account managers. Where any other agency’s SEO account manager earns a fee for growing purchaser spend, our Client…
Added 1 hour ago
M
Manager, National Tax Services
MNP
Langley (District), BC · City of Langley, BC
- Full-time
…with English-speaking teams/clients across Canada and some client deliverables/regulatory reporting obligation are in…
Added 1 hour ago
A
Project Manager – Engineering
Artelia
St. John's, NL
- Full-time
Added 1 hour ago
CO
Job ID #31786: Health, Safety & Wellness Specialist
City of Hamilton
Hamilton, ON
- Full-time
…maintenance of the City’s health, safety and wellness program. Reporting to the Manager of Health, Safety and Wellness, the incumbent will work collaboratively with leaders, employees,…
Added 2 hours ago
B
Senior Estimator – Vancouver
Buttcon
Vancouver, BC
- Full-time
Reporting to the Director of Pre-Construction & Estimating, the Senior Estimator plays a crucial role in calculating major construction cost estimates, and planning, developing,…
Added 2 hours ago
NB
Wealth Associate
National Bank of Canada
Ancaster, ON
- Full-time
…assets of more than 400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration…
Added 2 hours ago
NB
Senior Manager Commercial Banking and Real Estate
National Bank of Canada
Brossard, QC
- Full-time
As a Senior Account Manager commercial Banking at National Bank, you will be responsible for growing the portfolio of business clients entrusted to you. Your complex and varied tasks will…
Added 2 hours ago
NB
Senior Advisor, Program Governance
National Bank of Canada
Montreal, QC
- Full-time
Working closely with the Commercial Financing Transformation Program Manager (Pillar 5), pillar leaders, initiative owners and delivery teams, you contribute to the operation and evolution…
Added 2 hours ago
PF
Gestionnaire principal·e de produit | Senior Product Manager , APM & GenAI
Power Factors
Remote, Canada
- Remote
…travaillez avec la Science des données, les Ventes, le Succès client, le Soutien et le Marketing produit pour recueillir les contributions et maximiser l'impact utilisateur et commercial de…
Added 2 hours ago
U
Statistical Assistant
UNESCO
Montreal, QC
- From $53,996 CAD / year
…Statistics (UIS) and the direct supervision of the responsible manager, the Statistical Assistant carries out the standard, recurring technical and procedural tasks that support the…
Added 2 hours ago
E
Bilingual VIP Account Manager (English/French)
Entain
Toronto, ON
- Full-time
As a Bilingual VIP Account Manager you will be responsible for managing, retaining, reactivating and growing a portfolio of VIP players across English and French speaking audiences.
Added 2 hours ago
GD
DYNAMITE - Co-Manager - West Edmonton Mall
Groupe Dynamite, Inc Garage
AB · Edmonton, Alberta
- Full-time
Reporting to the Store Manager, your main focus as Co-Manager is to promote a positive omni channel shopping experience, build loyal client relationships and produce outstanding business…
Added 3 hours ago
K
Manager, International Corporate Tax
KPMG
Montreal, QC
- Full-time
Manage client relationships and serve as a primary point of contact for ongoing engagements.

BGIS

Facility Services Manager

Markham, ON, Canada

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Apply by: Nov 5, 2026
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Oct 6, 2026

Original job description

Summary

JOB DESCRIPTION

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives.

Key Duties & Responsibilities

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

Full involvement with recruiting talent.
Provides mentoring, coaching and guidance to all team members.
Objectively recommends compensation adjustments.
Manages all aspects of performance.

Facility Management

Generate and dispatch service request work orders to vendors as per established process.
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).
Run report on open work orders and checks status with the appropriate vendors.
Update WO statuses if verified to be completed or resolved during follow up.
Respond to vendor inquiries regarding workorder related issues.
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).
Correcting information in the system, addresses, phone numbers.
Adding new vendors and locations to the system.

Finance

Review and resolve invoice referrals/escalations.
Review and resolve invoicing errors.
Review and approve billing for tech services.
Review and approval of invoices for payment (Oracle).
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.
Act as main point of contact, between the client and all other parties, technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.
Primary escalation point for taking care of any issues regarding service.
Involvement in specific Emergency workorders may need to be managed from start to end.
Requesting approvals from the client.
Review of PM workorders and following up with vendors as needed.
Participating and gathering information for QBR’s.

Reporting

Client reporting needs as required.

Quality Compliance

Execute quality & compliance team activities that support the quality compliance contractual obligations.
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant concerned parties to understand and identify process improvement opportunities.
Provide input for planning, development, execution and improvement of compliance-related processes and programs.
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant concerned parties, process documentation, providing contents to presentations, etc.
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.
Comply with all company policies and procedures and adhere to company standards.
Other duties as assigned.

Knowledge & Skills

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

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More about this job

Responsibilities

Manage day-to-day facility operations, vendors, work orders, client service, and related invoicing, reporting, and escalations. Lead and support team members while helping implement and improve quality, compliance, and service processes.

Requirements

Requires 3–5 years of relevant facility or vendor management experience, strong organizational and analytical abilities, and effective written, verbal, training, and presentation skills. Candidates should be able to understand complex processes, work with minimal supervision, and demonstrate proficiency in Microsoft Excel, PowerPoint, Word, and Power BI.

Skills

Facility Management
Vendor Management
People Leadership
Work Order Management
Client Service Management
Invoice Review
Quality Compliance
Regulatory Compliance
Process Improvement
Reporting and Analysis
Project Planning
Technical Writing
Communication
Training and Presentation
Analytical and Problem-Solving Skills
Microsoft Excel, PowerPoint, Word, and Power BI

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
Preventive Maintenance
Client Management
Vendor Relations
Invoice Review
Oracle
Quality Compliance
Regulatory Requirements
Contractual Obligations
Process Improvement
Process Documentation
Compliance Process Capability Studies
Key Performance Indicators
Emergency Work Orders
Quarterly Business Reviews
Client Reporting
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Performance Management
Recruiting
Coaching and Mentoring

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