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Added 5 mins ago
PE
Technician
PINE ENVIRONMENTAL SERVS
Mississauga, ON
- $24 to $26 CAD / hour
- Full-time
Must possess outstanding communication (verbal and written), interpersonal, problem solving and customer service skills.
Added 2 hours ago
Installation Services Technician
Cintas
Calgary, AB
Cintas is seeking an Installation Services Technician. Responsibilities include installing first aid kits, eye wash stations and AEDs; servicing new and established accounts; educating our…
Added 2 hours ago
HE
Maintenance Technician II
Hotel Equities Group, LLC
Nanaimo, BC
- Full-time
…company, is currently searching for a Full-Time Maintenance Technician for Courtyard by Marriott Nanaimo, located in Nanaimo…
Added 2 hours ago
HE
Maintenance Technician I
Hotel Equities Group, LLC
Slave Lake, AB
- Full-time
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a dependable, service-oriented Maintenance Tech/Houseman to join our team.
Added 2 hours ago
Automotive Service Technician
Go Auto
Peace River, AB
We are looking for a well-experienced Automotive Service Technician for our company, Go Auto, located at 9902 74 St, Peace River, AB T8S 0A8, Canada
Added 2 hours ago
Service Technician (Aurora Dodge Yellowknife)
Go Auto
Yellowknife, NT
Automotive Service Technician (Aurora Dodge Yellowknife)
Added 2 hours ago
Service Technician (Southtown Hyundai)
Go Auto
Edmonton, AB
Automotive Service Technician (Southtown Hyundai)
Added 2 hours ago
Service Technician (Kentwood Ford)
Go Auto
Edmonton, AB
Automotive Service Technician – Kentwood Ford
Added 2 hours ago
Service Technician (Aurora Ford Yellowknife)
Go Auto
Yellowknife, NT
Automotive Service Technician (Aurora Ford Yellowknife)
Added 2 hours ago
VC
Dermatologist, Alta Vista Animal Hospital
VCA Canada
Ottawa, ON
- Full-time
We are a busy and growing multidisciplinary hospital with a 24-hour Permanent Emergency Service, General Practice, and a team of six experienced specialists, including Internal Medicine,…
Added 2 hours ago
HM
Neurology
Health Match BC
Kamloops, BC
- Full-time
…Our EMG lab is state of the art and staffed by an experienced technician. Our EEG lab provides both inpatient and outpatient EEG services. Further outpatient clinic expansion is underway,…
Added 2 hours ago
HM
Neurology
Health Match BC
Kamloops, BC
- Full-time
…Our EMG lab is state of the art and staffed by an experienced technician. Our EEG lab provides both inpatient and outpatient EEG services. Further outpatient clinic expansion is underway,…
Added 2 hours ago
Community Peace Officer I -Traffic
Rocky View County
Rocky View No 44, AB · Rocky View County, AB
…stable work environment where positive energy, creativity, and a service mindset are encouraged. We seek individuals who enjoy making a difference and contributing meaningfully to a vibrant…
Added 3 hours ago
General Carpenter / Restoration Technician
Inflector Environmental Services
Calgary, AB
We are seeking a skilled General Carpenter / Restoration Technician to join our team on rebuild and restoration projects in Calgary, restoring homes and businesses affected by water, fire,…
Added 5 hours ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles
Shoppers Drug Mart
Blainville, QC
- Full-time
Added 5 hours ago
SC
Registered Pharmacy Technician
Stoakley-Stewart Consultants Ltd.
Oshawa, ON
- Full-time
A thriving healthcare and pharmaceutical service provider is seeking a Registered Pharmacy Technician to join their team in a closed-door pharmacy setting. This organization operates a…
Added 5 hours ago
TL
Service Writer
TruckPro, LLC
Ayr, ON
- Full-time
…administrative tasks. The ideal candidate bridges the gap between our service technicians and vendors, ensuring our mechanics have the parts they need to minimize fleet…
Added 7 hours ago
AC
Field Service Technician - Specialty Rental - Acheson, Alberta, Canada
Atlas Copco
AB · Alberta, Canada
- Full-time
Your mission as the Field Service Engineer is to provide expert repair services for our technology solutions, delivering unmatched customer satisfaction and upholding the highest standards…
Added 7 hours ago
AC
Onsite Technician
Atlas Copco
Oshawa, ON
- Full-time
We are seeking an Onsite Technician to join our Service Team. This is an onsite position based at the General Motors plant in Oshawa, Ontario, working Tuesday through Friday from 6:00 p.m.…
Added 7 hours ago
BV
SAMPLE PREPARATION TECHNICIAN - GENERAL LABOUR
Bureau Veritas | Marine & Offshore
Vancouver, BC
- Contract
Do you believe in the power of teamwork and sharing ideas? Do you take pride in delivering exceptional quality and service with everything you do? Do you seek out ideas for improving the…
Added 7 hours ago
AC
Field Service Technician - Specialty Rental - Acheson, Alberta, Canada
Atlas Copco
Acheson, AB
- Full-time
Your mission as the Field Service Engineer is to provide expert repair services for our technology solutions, delivering unmatched customer satisfaction and upholding the highest standards…
Added 8 hours ago
S
Laboratory Assistant
SoTalent
Quebec, QC
- Full-time
…opportunities to develop skills and progress into a Laboratory Technician…
Added 8 hours ago
D
RESIDENTIAL FIELD TECHNICIANS – Kitchener, ON
DHT
Kitchener, ON
- Full-time
Provide onsite installations and service work for CATV, Digital, Internet, Fibre, Home Phone and Security Home Monitoring services on behalf of the Company’s Cable Communications Business…
Added 8 hours ago
NC
Service Dispatch Coordinator
Newfoundland Capital Corporation Limited
Montreal, QC
- Full-time
Our Customer Support team is seeking a dynamic and detail-oriented Service Dispatch Coordinator to assist with the timely and efficient resolution of technical issues requiring technician…
Added 9 hours ago
GC
Field Service Technician (NOC 22310)
GridShield CSI Inc
Ottawa, ON
- Full-time
GridShield CSI Inc. is seeking a skilled Field Service Technician to join our growing team. This role involves servicing, maintaining, and commissioning critical power and backup power…

BGIS

Facility Services Manager

Markham, ON, Canada

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Apply by: Nov 5, 2026
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Oct 6, 2026

Original job description

Summary

JOB DESCRIPTION

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives.

Key Duties & Responsibilities

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

Full involvement with recruiting talent.
Provides mentoring, coaching and guidance to all team members.
Objectively recommends compensation adjustments.
Manages all aspects of performance.

Facility Management

Generate and dispatch service request work orders to vendors as per established process.
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).
Run report on open work orders and checks status with the appropriate vendors.
Update WO statuses if verified to be completed or resolved during follow up.
Respond to vendor inquiries regarding workorder related issues.
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).
Correcting information in the system, addresses, phone numbers.
Adding new vendors and locations to the system.

Finance

Review and resolve invoice referrals/escalations.
Review and resolve invoicing errors.
Review and approve billing for tech services.
Review and approval of invoices for payment (Oracle).
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.
Act as main point of contact, between the client and all other parties, technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.
Primary escalation point for taking care of any issues regarding service.
Involvement in specific Emergency workorders may need to be managed from start to end.
Requesting approvals from the client.
Review of PM workorders and following up with vendors as needed.
Participating and gathering information for QBR’s.

Reporting

Client reporting needs as required.

Quality Compliance

Execute quality & compliance team activities that support the quality compliance contractual obligations.
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant concerned parties to understand and identify process improvement opportunities.
Provide input for planning, development, execution and improvement of compliance-related processes and programs.
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant concerned parties, process documentation, providing contents to presentations, etc.
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.
Comply with all company policies and procedures and adhere to company standards.
Other duties as assigned.

Knowledge & Skills

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

Apply About employer

More about this job

Responsibilities

Manage day-to-day facility operations, vendors, work orders, client service, and related invoicing, reporting, and escalations. Lead and support team members while helping implement and improve quality, compliance, and service processes.

Requirements

Requires 3–5 years of relevant facility or vendor management experience, strong organizational and analytical abilities, and effective written, verbal, training, and presentation skills. Candidates should be able to understand complex processes, work with minimal supervision, and demonstrate proficiency in Microsoft Excel, PowerPoint, Word, and Power BI.

Skills

Facility Management
Vendor Management
People Leadership
Work Order Management
Client Service Management
Invoice Review
Quality Compliance
Regulatory Compliance
Process Improvement
Reporting and Analysis
Project Planning
Technical Writing
Communication
Training and Presentation
Analytical and Problem-Solving Skills
Microsoft Excel, PowerPoint, Word, and Power BI

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
Preventive Maintenance
Client Management
Vendor Relations
Invoice Review
Oracle
Quality Compliance
Regulatory Requirements
Contractual Obligations
Process Improvement
Process Documentation
Compliance Process Capability Studies
Key Performance Indicators
Emergency Work Orders
Quarterly Business Reviews
Client Reporting
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Performance Management
Recruiting
Coaching and Mentoring

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