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Added 56 mins ago
IB
Manager, Human Resources (Calgary or Edmonton)
Indigo Books & Music
Calgary, AB
- $90,000 to $110,000 CAD / year
- Full-time
The Manager, Human Resources – Retail partners with regional retail leadership teams and client groups to foster a high-performance culture by embedding and elevating exceptional HR…
Added 2 hours ago
DB
Part Time Bridal Sales
David's Bridal
London, ON
- $16 to $25.8 CAD / hour
- Part-time
…all customers. Stylists are responsible for providing 5-Star Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our selling…
Added 2 hours ago
SC
assistant store manager, Charlottetown, PEI
Starbucks Coffee Company
Charlottetown, PE · Stratford, PE
- $52,600 to $63,050 CAD / year
- Full-time
Starbucks is known for developing extraordinary people who drive business success by doing the right thing for partners (employees), customers and communities – globally. As a Starbucks…
Added 2 hours ago
W
Co-op Student, Analytics Data Services Analyst
WorkSafeBC
Richmond, BC
- Full-time
…program as well as partner with a work buddy to equip you for success. You will be partnering and meeting with your manager to discuss your goals and align them with the team’s vision.…
Added 2 hours ago
CU
Residence Life Facilitator
Capilano University
Squamish, BC
- Full-time
Reporting to the Manager, Student Housing Services, and working closely with the Manager, Conference and Guest Operations, the Residence Life Facilitator is a live-in professional position…
Added 2 hours ago
T
Wealth Operations Automation Intern / Co-Op (Winter 2027)
TD
Toronto, ON
- Full-time
TD Wealth Operations and Centralized Sales Support (CSS) is part of the Wealth National Office and serves as the operational engine of TD Wealth. Acting as a centre of excellence, the team…
Added 3 hours ago
R
Software Engineering Manager - Web Interfaces
Ribbit
Burlington, ON
- $170,560 to $185,120 CAD / year
- Full-time
…airplanes. We develop technology that enables uncrewed gate-to-gate operations, having completed hundreds of autonomous flight hours on different aircraft, flown 10K+ hours in simulation,…
Added 4 hours ago
TC
Store Manager Winners Swift Current
TJX Canada – Winners, Marshalls, HomeSense
Medicine Hat, AB
- $67,980 to $95,172 CAD / year
- Full-time
We’re seeking a Store Manager who is passionate about fostering an inclusive, supportive environment and driving success through innovative leadership. In this role, you’ll inspire your…
Added 4 hours ago
W
Manager I, Quality
Worley
Markham, ON · Toronto, ON
- Full-time
We are currently recruiting for a Project Quality Manager (Nuclear). Our team includes world class experts and dynamic go-getters. This is a full-time position based in Markham, Ontario…
Added 5 hours ago
B
Facility Services Manager
BGIS
AB · Alberta, Canada
- Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 5 hours ago
DA
Ford Parts Manager
Davis Automotive Group
Golden, BC
- $75,000 to $95,000 CAD / year
- Full-time
Kicking Horse Ford, located in the heart of the Rockies in beautiful Golden, BC is seeking an experienced Parts Manager to lead and shape our department. The successful candidate can expect…
Added 5 hours ago
RM
Service Sales Manager
Rocky Mountain Equipment
Dauphin, MB
- Full-time
As a Service Sales Manager, you have the opportunity to manage a team environment that supports open communication. Safety is paramount at RME and bred within our culture. Staff in the…
Added 5 hours ago
OC
Manager, Residence Services
Olds College
Olds, AB
- $87,000 to $95,000 CAD / year
- Full-time
The overall purpose of this job is to manage residence operations and the Residence Life program to support a positive living and learning environment for student residents. The Manager,…
Added 5 hours ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…efficiency and effectiveness in financial processes, business operations and major initiatives. You will play a key role within the Internal Audit Department to test the effectiveness of…
Added 5 hours ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Working with Internal Audit and the global Finance and Operations teams, the Manager, Internal Controls will play a critical role in Husky’s global financial reporting. This includes the…
Added 5 hours ago
A
Store Manager, McArthurGlen Outlet
adidas
Vancouver, BC
- Full-time
We could list tired, old bullet points about Store Manager tasks but we’re confident you already know that. Here’s a bit about the kind of leaders we look for.
Added 5 hours ago
HT
A/P Administrator
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 5 hours ago
VS
Environmental Services Supervisor (2026-10932)
Verve Senior Living
Richmond Hill, ON
- Full-time
…supported by a team that believes in growing together, celebrating success, and having fun along the way. If you’re looking for a place where your work has real impact, and where you can…
Added 5 hours ago
Donor Centre Manager
Canadian Blood Services
BC
Canadian Blood Services is looking for a Regular full-time, Donor Centre Manager to join our new Donor Centre, scheduled to open in Burnaby, British Columbia.
Added 6 hours ago
T
Business Operations Support Representative III
TD
Vancouver, BC
- Full-time
Reporting to the Manager of Client Service, the Business Operations Support Representative provides legendary quality, efficient, and specialized administrative support on a multiple and…
Added 6 hours ago
C
Store Manager
Claire's
Kelowna, BC
- $25 to $30 USD / hour
- Full-time
Upon submitting your application, you can expect an update within 5 days. If the hiring manager wants to proceed with your application, the process will involve a face-to-face interview in…
Added 6 hours ago
T
Business Operations Support Representative III
TD
Vancouver, BC
- Full-time
Reporting to the Manager of Client Service, the Business Operations Support Representative provides legendary quality, efficient, and specialized administrative support on a multiple and…
Added 6 hours ago
SI
Automation Controls Lead
Saputo Inc.
St. Marys, ON
- Full-time
…opportunity within our organization. Reporting to the Maintenance Manager, this position specializes in automation, control and electricity for the St. Marys location. The Automation…
Added 6 hours ago
L
Senior Technical Program Manager
lululemon
Vancouver, BC
- Full-time
…in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every…
Added 6 hours ago
S&
E-Commerce Coordinator
Silk & Snow
Toronto, ON
- Full-time
The E-commerce Coordinator will support the day-to-day operations and optimization of Silk & Snow's online store. Reporting to the Manager, E-commerce, you'll help maintain the health of…

BGIS

Facility Services Manager

AB, Canada
Alberta, Canada, Canada

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Apply by: Nov 18, 2026
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Oct 20, 2026

Original job description

Job Description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

Further information is available at www.bgis.com

Summary

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.   

Opportunities for Development:   

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles.  Success in the role offers Team Members the opportunity to explore various roles – some include:  

On account operational leadership,  
Facility Management Office roles to support accounts,
Project Management roles to lead and execute projects,

Key Duties & Responsibilities

Safety Ownership and Regulatory Compliance: 

Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated byBGIS Health Safety and Environment Teams and enforced by law.

Facility Management 

Generate and dispatch service request work orders to vendors as per established process.  
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements. 
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor. 
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #). 
Run report on open work orders and checks status with the appropriate vendors. 
Update WO statuses if verified to be completed or resolved during follow up.  
Respond to vendor inquiries regarding workorder related issues. 
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations). 
Correcting information in the system, addresses, phone numbers. 
Adding new vendors and locations to the system.

Finance 

Review vendor quotes for scope and price accuracy 
Approve/decline quotes in BGIS system 
Financial oversight of work performed for the client 
Review and resolve invoice referrals/escalations. 
Review and resolve invoicing errors. 
Review and approve billing for tech services. 
Review and approval of invoices for payment (Oracle). 
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management   

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.  
Act as main point of contact for work orders – i.e. technicians that reach out for approvals, questions and issues, vendors that need further information or approvals. 
Primary escalation point for taking care of any issues regarding service. 
Involvement in specific Emergency workorders may need to be managed from start to end. 
Requesting approvals from the client. 
Participating and gathering information for QBR’s.

Reporting  

Client reporting needs as required.

Continuous Improvement 

Collaborates with stakeholders and contributes to  efficiency gains   through activities including but not limited to identifying and implementing  best practices; reviewing, refining and/or developing, implementing processes, technologies and sustainable practices, and leveraging self-perform wherever possible.  Implements related enhancements for the assigned region(s)

Quality Compliance 

Execute quality & compliance team activities that support the quality compliance contractual obligations.  
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.  
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant stakeholders to understand and identify process improvement opportunities.  
Provide input for planning, development, execution and improvement of compliance-related processes and programs.  
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant stakeholders, process documentation, providing contents to presentations, etc. 
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.  
Comply with all company policies and procedures and adhere to company standards.  
Other duties as assigned.

Knowledge & Skills

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

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More about this job

Responsibilities

Manage day-to-day facility service operations, including vendor coordination, work orders, client inquiries, escalations, quotes, and invoice approvals. Support regulatory and quality compliance, reporting, and continuous improvement initiatives in collaboration with BGIS and client stakeholders.

Requirements

Requires 3–5 years of relevant facility management or vendor management experience, along with organizational, planning, communication, analytical, and problem-solving skills. Candidates should be proficient in Microsoft Excel, PowerPoint, Word, and Power BI, and understand relevant compliance requirements; no license or professional accreditation is required.

Skills

Facility Management
Vendor Management
Work Order Management
Financial Oversight
Invoice Review
Client Service Management
Regulatory Compliance
Quality Compliance
Process Improvement
Project Planning
Data Analysis
Reporting
Problem-Solving
Technical Writing
Microsoft Excel
Power BI

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
Client Service
Financial Oversight
Vendor Quotes
Invoice Processing
Oracle
Regulatory Compliance
Quality Compliance
Health And Safety
Environmental Compliance
Fire Protection
Process Improvement
Continuous Improvement
Data Verification
Reporting
Data Analysis
Key Performance Indicators
Emergency Work Orders
Contractual Obligations
Compliance Process Capability Studies
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI

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