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Added 1 hour ago
SH
Lead Hand - Medical Device Reprocessing
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Conducts Quality Assurance audits and inspections.
Added 1 hour ago
Lead Hand - Medical Device Reprocessing
Winnipeg Regional Health Authority
Winnipeg, MB
Conducts Quality Assurance audits and inspections.
Added 2 hours ago
K
Facilities Maintainer/Maintenance Technician
Kinectrics
Tiverton, NS
- Full-time
Position: Facilities Maintainer/Maintenance Technician
Added 3 hours ago
LM
Medical Lab Technician (OPSEU LAB) - Hematology
LifeLabs Medical Laboratory Services
Mississauga, ON
- Part-time
Perform procedures required to address Quality Assurance indicators as defined, consulting with resources where necessary
Added 3 hours ago
PB
Temporary Production Technician
Primo Brands
Hope, BC
- Temporary
Interact with team members, quality assurance and maintenance to maximize output and efficiency
Added 3 hours ago
B
Facility Services Manager
BGIS
Calgary, AB
- Full-time
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.
Added 3 hours ago
MT
Registered Pharmacy Technician
MediFlex Talent Solutions
Toronto, ON · Scarborough, ON
- Full-time
Registered Pharmacy Technician (RPhT), Technical Checking, Closed-Door Pharmacy
Added 3 hours ago
BC
Pharmacy Technician
Brant Community Healthcare System
Brantford, ON
- Full-time
Good understanding of medication safety and quality assurance
Added 4 hours ago
RS
Level 3 Rope Access Technicians
Rockwood Service Corporation
Red Deer, AB
- Full-time
…industries. As a company driven on customer service and a high-quality product, we strive to offer leading edge technology and our team of technicians are driven to provide the highest…
Added 4 hours ago
RS
NDT Technician - ET1 / ET2
Rockwood Service Corporation
Fort Saskatchewan, AB
- Full-time
…industries. As a company driven on customer service and a high-quality product, we strive to offer leading edge technology and our team of technicians are driven to provide the highest…
Added 5 hours ago
ES
Maintenance Technician II - Building Operator
Equans Services Canada & US
Surrey, BC
- Full-time
We are looking for a Maintenance Technician II - Building Operator!
Added 5 hours ago
BS
R&D Prototyping III / Prototypage R-D III
Boston Scientific
Montreal, QC
- Full-time
…small team of electromechanical technicians in delivering high-quality research and development (R&D)…
Added 5 hours ago
A
Team Lead, Service Operations
Aggreko
Toronto, ON
- Full-time
Lead the planning, setup, installation, and execution of customer projects while ensuring safety, quality, and successful outcomes.
Added 5 hours ago
PB
Production Technician
Primo Brands
Chilliwack, BC
- Full-time
Interact with team members, quality assurance and maintenance to maximize output and efficiency
Added 5 hours ago
K
Facilities Maintainer/Maintenance Technician
Kinectrics
Tiverton, ON
- Internship
Position: Facilities Maintainer/Maintenance Technician
Added 5 hours ago
K
Maintenance Technician
Kinectrics
Teeswater, ON
- Full-time
Kinectrics is seeking a Maintenance Technician to assist with maintaining an industrial laundry facility. This position is a key role for the Kinectrics Tri-county Facilities, with the…
Added 5 hours ago
P
IT Support Technician
Progression3
Montreal, QC
- Full-time
Perform system testing and quality assurance checks to ensure proper functionality.
Added 5 hours ago
ML
FSQA Coordinator (Overnights)
Maple Leaf Foods Inc.
Winnipeg, MB
- Full-time
As a member of the facility’s FSQA team, the FSQA Coordinator supports the execution of Food Safety and Quality Assurance programs, including environmental monitoring, pre-operational…
Added 5 hours ago
ML
Technical Field Service Analyst - Contract
Maple Leaf Foods Inc.
Edmonton, AB
- Contract
…support to the Technical Services Supervisor and Breeder Service Technician. This includes collecting and analyzing data, performing basic technical field servicing responsibilities, and…
Added 6 hours ago
FC
Service Coordinator
Fluke Corporation
Mississauga, ON
- Full-time
Respond to customer inquiries over calls or emails/dynamics tickets regarding job status, review with management or technician and relay to customer as required.
Added 6 hours ago
KV
CEDO/MPI Technician
Knight Vision Inspections Inc.
Regina, SK
- Full-time
…operations. The organization focuses on delivering reliable, high-quality inspection solutions that help clients maintain regulatory compliance and equipment integrity. Team members…
Added 8 hours ago
Field Supervisor - Controlled Environments
BGE Indoor Air Quality Solutions Ltd.
Burnaby, BC · Vancouver, BC
…Conduct regular team meetings and site visits to ensure job quality, address issues and support technician…
Added 8 hours ago
EC
Event AV Operations Manager- Fairmont Banff Springs
Encore Canada
Banff, AB
- Full-time
Manages inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment.
Added 8 hours ago
AI
Apprentice
Applied Industrial Technologies - Canada
AB · Edmonton, AB
- Full-time
…immediate opening for a full time Apprentice Millwright/Service Technician in our Edmonton, AB shop…
Added 8 hours ago
CI
Quality Engineering Technician - 12-month Contract
CpK Interior Products Inc.
Port Hope, ON
- $60,000 to $80,000 CAD / year
- Contract
CpK Interior Products Inc. is hiring a Quality Engineering Technician (12-month CONTRACT) to support our Production team in cross‑functional operational activities.

BGIS

Facility Services Manager

Calgary, AB, Canada

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Apply by: Nov 28, 2026
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

Further information is available at www.bgis.com

Summary

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.   

Opportunities for Development:   

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles.  Success in the role offers Team Members the opportunity to explore various roles – some include:  

On account operational leadership,  
Facility Management Office roles to support accounts,
Project Management roles to lead and execute projects,

Key Duties & Responsibilities

Safety Ownership and Regulatory Compliance: 

Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated byBGIS Health Safety and Environment Teams and enforced by law.

Facility Management 

Generate and dispatch service request work orders to vendors as per established process.  
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements. 
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor. 
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #). 
Run report on open work orders and checks status with the appropriate vendors. 
Update WO statuses if verified to be completed or resolved during follow up.  
Respond to vendor inquiries regarding workorder related issues. 
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations). 
Correcting information in the system, addresses, phone numbers. 
Adding new vendors and locations to the system.

Finance 

Review vendor quotes for scope and price accuracy 
Approve/decline quotes in BGIS system 
Financial oversight of work performed for the client 
Review and resolve invoice referrals/escalations. 
Review and resolve invoicing errors. 
Review and approve billing for tech services. 
Review and approval of invoices for payment (Oracle). 
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management   

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.  
Act as main point of contact for work orders – i.e. technicians that reach out for approvals, questions and issues, vendors that need further information or approvals. 
Primary escalation point for taking care of any issues regarding service. 
Involvement in specific Emergency workorders may need to be managed from start to end. 
Requesting approvals from the client. 
Participating and gathering information for QBR’s.

Reporting  

Client reporting needs as required.

Continuous Improvement 

Collaborates with stakeholders and contributes to  efficiency gains   through activities including but not limited to identifying and implementing  best practices; reviewing, refining and/or developing, implementing processes, technologies and sustainable practices, and leveraging self-perform wherever possible.  Implements related enhancements for the assigned region(s)

Quality Compliance 

Execute quality & compliance team activities that support the quality compliance contractual obligations.  
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.  
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant stakeholders to understand and identify process improvement opportunities.  
Provide input for planning, development, execution and improvement of compliance-related processes and programs.  
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant stakeholders, process documentation, providing contents to presentations, etc. 
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.  
Comply with all company policies and procedures and adhere to company standards.  
Other duties as assigned.

Knowledge & Skills

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

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More about this job

Responsibilities

Manage day-to-day facility operations, vendor relationships, work orders, client inquiries, service escalations, and financial processes, including quote and invoice review. Support regulatory and contractual compliance, reporting, quality activities, and continuous improvement initiatives in collaboration with BGIS and client stakeholders.

Requirements

Requires 3–5 years of relevant facility or vendor management experience, strong organizational and project planning abilities, and effective written, verbal, training, and presentation skills. Candidates should demonstrate analytical problem-solving, process understanding, independent judgment, knowledge of compliance requirements, and proficiency in Microsoft Excel, PowerPoint, Word, and Power BI.

Skills

Facility Management
Vendor Management
Work Order Management
Financial Oversight
Invoice Review
Client Service Management
Regulatory Compliance
Quality Assurance
Process Improvement
Project Planning
Analytical Problem-Solving
Technical Writing
Communication
Training and Presentation
Microsoft Excel
Power BI

Visa sponsorship

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Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
Vendor Quotes
Invoice Processing
Financial Oversight
Client Service Management
Emergency Work Orders
Key Performance Indicators
Quality Compliance
Regulatory Compliance
Health and Safety
Environmental Compliance
Fire Protection
Contractual Obligations
Process Improvement
Continuous Improvement
Best Practices
Process Documentation
Compliance Process Capability Studies
Client Reporting
Quarterly Business Reviews
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Oracle

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