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Added 13 mins ago
AC
Operations Manager - Contact Centres
Air Canada
Dorval, QC
- Full-time
Support the launch of new products and services and communicate the rationale and benefits
Added 28 mins ago
PH
Supervisor, Relational Security
Provincial Health Services Authority
Vancouver, BC
- Part-time
…assigned staff on shift and communicating with the Team Leader and Manager on-call, after business hours, as required. The Supervisor ensures the staff on shift follow departmental policies…
Added 28 mins ago
BH
Property Representative 2 (Interconnections and Site C)
BC Hydro
Vancouver, BC
- Full-time
…risks and budgets; provides direction and instructions to Legal Services for preparation of real estate agreements and/or documentation required to complete objectives; acts as an expert…
Added 28 mins ago
TO
Advisor 1, Payroll Services
The Ottawa Hospital
Ottawa, ON
- Full-time
Reporting to the Manager, Payroll, the Advisor 1, Payroll Services is responsible for ensuring the accurate and timely processing of payroll and related documents for TOH employees, EORLA…
Added 28 mins ago
TO
Senior Project Manager, Governance - LDG
The Ottawa Hospital
Ottawa, ON
- Full-time
The Senior Project Manager of Governance leads the design, implementation and continuous improvement of governance structures, decision-making processes and accountability mechanisms for…
Added 28 mins ago
CG
Registered Nurse - PACU - Temporary Part-Time (2026-288)
Collingwood General and Marine Hospital
Collingwood, ON
- Part-time
- Temporary
Reports to: Manager, Perioperative and Obstetrics Services
Added 29 mins ago
M
Executive Assistant
Medavie
Dartmouth, NS · NS Admin Office Dartmouth
- Full-time
The incumbent is responsible for providing administrative and support services to the Vice President, Strategy & System Performance. As an employee of EMC, we are accountable to our…
Added 43 mins ago
BL
Branch Manager
Brunswick Lift Rentals
Stoney Creek, NB
- Full-time
As a Branch Manager, you'll play a key role in launching and leading one of Brunswick Lift Rentals' newest locations. You will be responsible for establishing branch operations, building a…
Added 57 mins ago
C
HSE Manager
CMSI
Nisku, AB
- Full-time
CMS is looking for an HSE Manager to join our mat operations team in Nisku, AB. We care more about who you are than how long your resume is. This role is well suited to someone early in…
Added 57 mins ago
VA
Security Manager
Vaccine and Infectious Disease Organization (VIDO)
Saskatoon, SK
- Full-time
…organizations, as well as University of Saskatchewan Protective Services, Safety Resources, Facilities, and Research Acceleration and Strategic…
Added 57 mins ago
NS
Environmental Services Worker - Environmental Services
Nova Scotia Health Authority
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
- Internship
Reporting to the Assistant Manager - Facility Support Services, the Environmental Service Worker maintains a clean, safe, and functional environment for patients, families, staff and…
Added 58 mins ago
CG
Food Service Manager (CSNM Required)
Compass Group Canada
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Now, If You Were To Come On Board As a Food Service Manager We’d Ask You To Do The Following For Us
Added 58 mins ago
SM
IT System Administrator
Swish Maintenance Limited
Peterborough, ON
- Full-time
…Warewash, Floor Care & Matting, Cleaning Tools & Powered Equipment, Safety, PPE, and more. At Swish, our people are at the heart of everything we…
Added 58 mins ago
北
Food Service Manager
北京爱康医疗投资控股集团
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
This is the senior dining position in the building. You own the menu, the kitchen team and food safety - and the daily experience of every resident who sits down to a meal. You will work…
Added 58 mins ago
TS
Store Associate
The Salvation Army in Canada
Leduc, AB
- Part-time
Contribute to the safety of staff and customers (e.g., snow removal, clear fire exits, clean spillage; no obstacles inside/outside the store).
Added 58 mins ago
Lead Security Project Technician- Calgary
Kandor
Calgary, AB
…support project delivery under the direction of the Operations Manager. The successful candidate will be relied upon to complete assigned tasks accurately, troubleshoot technical issues,…
Added 1 hour ago
PH
Food Service Worker, Patient Food Services, C&W
Provincial Health Services Authority
Vancouver, BC
- Part-time
In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at…
Added 1 hour ago
LH
Tenant Support Worker
Lookout Housing and Health
Saltspring Island, BC
- Internship
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 1 hour ago
LH
Tenant Support Worker
Lookout Housing and Health
Saltspring Island, BC
- Internship
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 1 hour ago
LH
Harm Reduction Worker
Lookout Housing and Health
Duncan, BC
- Part-time
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Added 1 hour ago
LH
Tenant Support Worker
Lookout Housing and Health
Saltspring Island, BC
- Internship
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 1 hour ago
WC
Front End Checkout Team Associate
Walmart Canada
Olds, AB
- Contract
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 1 hour ago
LH
Program Support Worker
Lookout Housing and Health
Surrey, BC
- Internship
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 1 hour ago
NS
4th Class Power Engineer - Maintenance and Operations
Nova Scotia Health Authority
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Internship
Reporting to the Chief Engineer and/or Assistant Manager, the 4th Class Engineer troubleshoots, maintains, and repairs facility infrastructure equipment and carries out maintenance and…
Added 1 hour ago
NS
Manager - Primary Health Care
Nova Scotia Health Authority
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Full-time
The Health Services Manager (HSM), Primary Health Care (PHC) is a member of the leadership team and is responsible for the operation, functioning and quality of the Primary Health Care,…

BGIS

Facility Services Manager

Calgary, AB, Canada

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Apply by: Nov 28, 2026
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

Further information is available at www.bgis.com

Summary

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.   

Opportunities for Development:   

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles.  Success in the role offers Team Members the opportunity to explore various roles – some include:  

On account operational leadership,  
Facility Management Office roles to support accounts,
Project Management roles to lead and execute projects,

Key Duties & Responsibilities

Safety Ownership and Regulatory Compliance: 

Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated byBGIS Health Safety and Environment Teams and enforced by law.

Facility Management 

Generate and dispatch service request work orders to vendors as per established process.  
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements. 
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor. 
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #). 
Run report on open work orders and checks status with the appropriate vendors. 
Update WO statuses if verified to be completed or resolved during follow up.  
Respond to vendor inquiries regarding workorder related issues. 
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations). 
Correcting information in the system, addresses, phone numbers. 
Adding new vendors and locations to the system.

Finance 

Review vendor quotes for scope and price accuracy 
Approve/decline quotes in BGIS system 
Financial oversight of work performed for the client 
Review and resolve invoice referrals/escalations. 
Review and resolve invoicing errors. 
Review and approve billing for tech services. 
Review and approval of invoices for payment (Oracle). 
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management   

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.  
Act as main point of contact for work orders – i.e. technicians that reach out for approvals, questions and issues, vendors that need further information or approvals. 
Primary escalation point for taking care of any issues regarding service. 
Involvement in specific Emergency workorders may need to be managed from start to end. 
Requesting approvals from the client. 
Participating and gathering information for QBR’s.

Reporting  

Client reporting needs as required.

Continuous Improvement 

Collaborates with stakeholders and contributes to  efficiency gains   through activities including but not limited to identifying and implementing  best practices; reviewing, refining and/or developing, implementing processes, technologies and sustainable practices, and leveraging self-perform wherever possible.  Implements related enhancements for the assigned region(s)

Quality Compliance 

Execute quality & compliance team activities that support the quality compliance contractual obligations.  
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.  
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant stakeholders to understand and identify process improvement opportunities.  
Provide input for planning, development, execution and improvement of compliance-related processes and programs.  
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant stakeholders, process documentation, providing contents to presentations, etc. 
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.  
Comply with all company policies and procedures and adhere to company standards.  
Other duties as assigned.

Knowledge & Skills

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

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More about this job

Responsibilities

Manage day-to-day facility operations, vendor relationships, work orders, client inquiries, service escalations, and financial processes, including quote and invoice review. Support regulatory and contractual compliance, reporting, quality activities, and continuous improvement initiatives in collaboration with BGIS and client stakeholders.

Requirements

Requires 3–5 years of relevant facility or vendor management experience, strong organizational and project planning abilities, and effective written, verbal, training, and presentation skills. Candidates should demonstrate analytical problem-solving, process understanding, independent judgment, knowledge of compliance requirements, and proficiency in Microsoft Excel, PowerPoint, Word, and Power BI.

Skills

Facility Management
Vendor Management
Work Order Management
Financial Oversight
Invoice Review
Client Service Management
Regulatory Compliance
Quality Assurance
Process Improvement
Project Planning
Analytical Problem-Solving
Technical Writing
Communication
Training and Presentation
Microsoft Excel
Power BI

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
Vendor Quotes
Invoice Processing
Financial Oversight
Client Service Management
Emergency Work Orders
Key Performance Indicators
Quality Compliance
Regulatory Compliance
Health and Safety
Environmental Compliance
Fire Protection
Contractual Obligations
Process Improvement
Continuous Improvement
Best Practices
Process Documentation
Compliance Process Capability Studies
Client Reporting
Quarterly Business Reviews
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Oracle

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