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Added 5 mins ago
FC
Azure Virtual Desktop (AVD) Engineer
Future Cloud Technologies
AB · Edmonton, AB
- Full-time
…for enterprise users. You’ll work closely with networking, security, and infrastructure teams to keep desktop services reliable, secure, and…
Added 5 mins ago
FC
SOC Manager
FUSION CYBER GROUP
Montreal, QC
- Full-time
Role Description The SOC Manager will lead Fusion Cyber Group’s Security Operations Center, overseeing day-to-day monitoring, detection, and response activities for client environments.…
Added 5 mins ago
TH
Operations Manager : Inventory Control and Problem Resolution *AVRO/FDC*
The Home Depot
Canada
- Full-time
The Operations Department Manager is responsible for providing effective front-line leadership and direction for all day-to-operations within their department(s) of responsibility.
Added 35 mins ago
PC
National Account Manager
PIP Canada
Mississauga, ON
- Full-time
It is with this view and vision that we are currently seeking a National Accounts Manager (NAM). The NAM is a high-impact sales leader responsible for driving growth and profitability…
Added 50 mins ago
W
(CAN) Front End Checkout Team Associate PT
Walmart
Drumheller, AB
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 50 mins ago
W
(CAN) FRONT END CHECKOUT TEAM ASSOCIATE
Walmart
Charlottetown, PE
- Full-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 50 mins ago
HR
Beauty Advisor - Aesop
Holt Renfrew
Toronto, ON
- Part-time
Share expert level of product knowledge with entire store selling team
Added 1 hour ago
A
A C P
AvPosts
Winnipeg, MB
- Full-time
…Advance Care Paramedic (ACP) to join our aero-medical transport team. We are looking for a motivated individual with a positive attitude and a commitment to delivering exceptional patient…
Added 1 hour ago
SH
Operations Coordinator
South Hall Banquet & Wedding Palace Ltd
Vancouver, BC
- Full-time
Coordinate client requirements with the Office Manager and Operations team.
Added 1 hour ago
Senior Product Design Manager, Payroll
Gusto, Inc.
Toronto, ON
As the Product Design Manager for Payroll, you'll lead design in this senior level position for one of Gusto's most complex and consequential product areas, shaping the future of a product…
Added 1 hour ago
OS
Office Manager
Oregon State University
ON · Ontario, Canada
- Full-time
The Malheur Experiment Station of Oregon State University is seeking an Office Manager to serve as the operational anchor for an academic community dedicated to scholarship and education on…
Added 1 hour ago
MC
Experienced LRD HDD Hands
Marksman Crossings
Red Deer, AB
- Full-time
Rig Managers: run the job site, plan the work with the project team, own safety, and lead the crew from start to finish
Added 1 hour ago
Prepared Foods - Manager Home Meal Replacement
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Saskatoon, SK
The Home Meal Replacement and A La Carte Manager is responsible for the efficient and fiscally responsible operation of the department. The Manager will lead and manage staff to achieve the…
Added 2 hours ago
GS
Temporary Part-Time Bus Driver
Good Spirit School Division 204
Preeceville, SK
- Part-time
Bus Drivers are valuable members of the team who provide safe, efficient and punctual transportation of students.
Added 2 hours ago
GS
Permanent Part-Time Bus Driver
Good Spirit School Division 204
Yorkton, SK
- Part-time
Bus Drivers are valuable members of the team who provide safe, efficient and punctual transportation of students.
Added 2 hours ago
PI
National Account Manager
Protective Industrial Products
Mississauga, ON
- Full-time
It is with this view and vision that we are currently seeking a National Accounts Manager (NAM). The NAM is a high-impact sales leader responsible for driving growth and profitability…
Added 3 hours ago
W
Part-Time Front End Checkout Team Associate
Walmart
Summerside, PE
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 3 hours ago
SS
Head of R&D
Seller Snap, Inc.
Brampton, ON · Regional Municipality of Peel, ON
- Full-time
Experience managing developers as a team lead, tech lead or engineering manager.
Added 4 hours ago
WC
(CAN) Cosmetics Associate Full Time
Walmart Canada
Thunder Bay, ON
- Full-time
Refers appropriate service and transactional requests to the Customer Service Manager as needed and supports Front End and store operations when required.
Added 4 hours ago
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(CAN) Leader de nuit
Walmart Canada
Rouyn-Noranda, QC
- Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 4 hours ago
WC
(CAN) Associé, produits consommables
Walmart Canada
Thetford Mines, QC
- Full-time
…to the salesfloor. This Associate will function as part of a team to stock and process merchandise and assist customers with their shopping needs, all in a safe and clean environment. If…
Added 4 hours ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Hamilton, ON
- Full-time
Conducts daily patrols of the store to help ensure a safe and secure environment. Verifies that doors, showcases, and security features are functioning properly and takes action as required.
Added 4 hours ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Cambridge, ON
- Full-time
Conducts daily patrols of the store to help ensure a safe and secure environment. Verifies that doors, showcases, and security features are functioning properly and takes action as required.
Added 4 hours ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Ottawa, ON
- Full-time
Conducts daily patrols of the store to help ensure a safe and secure environment. Verifies that doors, showcases, and security features are functioning properly and takes action as required.
Added 4 hours ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Winnipeg, MB
- Full-time
Conducts daily patrols of the store to help ensure a safe and secure environment. Verifies that doors, showcases, and security features are functioning properly and takes action as required.

BGIS

Facility Services Manager

ON, Canada
ON, Canada, Canada

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Oct 31, 2026

Original job description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

Further information is available at www.bgis.com

SUMMARY

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.

Opportunities for Development:

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles. Success in the role offers Team Members the opportunity to explore various roles – some include:

On account operational leadership,

Facility Management Office roles to support accounts,

Project Management roles to lead and execute projects,

KEY DUTIES & RESPONSIBILITIES

Safety Ownership and Regulatory Compliance:

Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated by BGIS Health Safety and Environment Teams and enforced by law.

Facility Management 

Generate and dispatch service request work orders to vendors as per established process.

Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.

Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.

Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).

Run report on open work orders and checks status with the appropriate vendors.

Update WO statuses if verified to be completed or resolved during follow up.

Respond to vendor inquiries regarding workorder related issues.

Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).

Correcting information in the system, addresses, phone numbers.

Adding new vendors and locations to the system.

Finance 

Review vendor quotes for scope and price accuracy

Approve/decline quotes in BGIS system

Financial oversight of work performed for the client

Review and resolve invoice referrals/escalations.

Review and resolve invoicing errors.

Review and approve billing for tech services.

Review and approval of invoices for payment (Oracle).

Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management   

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.

Act as main point of contact for work orders – i.e. technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.

Primary escalation point for taking care of any issues regarding service.

Involvement in specific Emergency workorders may need to be managed from start to end.

Requesting approvals from the client.

Participating and gathering information for QBR’s.

Reporting  

Client reporting needs as required.

Continuous Improvement 

Collaborates with stakeholders and contributes to  efficiency gains   through activities including but not limited to identifying and implementing  best practices; reviewing, refining and/or developing, implementing processes, technologies and sustainable practices, and leveraging self-perform wherever possible.  Implements related enhancements for the assigned region(s)

Quality Compliance 

Execute quality & compliance team activities that support the quality compliance contractual obligations.

Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.

With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant stakeholders to understand and identify process improvement opportunities.

Provide input for planning, development, execution and improvement of compliance-related processes and programs.

Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant stakeholders, process documentation, providing contents to presentations, etc.

Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.

Comply with all company policies and procedures and adhere to company standards.

Other duties as assigned.

KNOWLEDGE & SKILLS

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

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More about this job

Responsibilities

The Facility Services Manager oversees daily operations, vendor management, and service delivery for client portfolios. This role involves financial oversight, data reporting, and collaborating with internal teams to ensure integrated building management and regulatory compliance.

Requirements

Candidates must have 3-5 years of relevant experience in facility or vendor management. Proficiency in MS Office suite and Power BI, along with strong analytical and communication skills, is required.

Skills

Facility Management
Vendor Management
Project Planning
Technical Writing
Analytical Skills
Problem-solving
MS Excel
PowerPoint
Word
Power BI
Financial Oversight
Regulatory Compliance
Reporting
Communication Skills
Presentation Skills

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Real Estate Services
Work Orders
KPI
Oracle
Financial Oversight
QBR
Regulatory Compliance
Health and Safety
Process Improvement
Data Analysis
MS Excel
PowerPoint
Word
Power BI
Project Management
Technical Writing
Service Management
Contractual Obligations

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