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Added 20 mins ago
FH
Child Life Specialist (BA) - Surrey Memorial Hospital
Fraser Health Authority
Surrey, BC
- $40.19 to $50.2 CAD / hour
- Full-time
Under the direction of the Manager, Clinical Operations, plans, initiates and monitors daily activities designed to further the social, emotional, intellectual and physical development of…
Added 20 mins ago
A
A C P
AvPosts
Winnipeg, MB
- Full-time
…all times while reporting directly to the Clinical Operations Manager. Collaborate effectively with all members of the air ambulance team to promote safe, efficient, and positive patient…
Added 20 mins ago
FH
Occupational Therapist, Specialized Seniors Clinic
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- $45.15 to $56.17 CAD / hour
- Full-time
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Added 20 mins ago
IE
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Added 20 mins ago
SH
Operations Coordinator
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- Full-time
Coordinate client requirements with the Office Manager and Operations team.
Added 20 mins ago
A
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…luxurious experience. As part of our leadership team, the Assistant Manager will have the opportunity to interact with patrons while providing a once in a lifetime experience while also…
Added 35 mins ago
OS
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Oregon State University
ON · Ontario, Canada
- Full-time
The Malheur Experiment Station of Oregon State University is seeking an Office Manager to serve as the operational anchor for an academic community dedicated to scholarship and education on…
Added 35 mins ago
SB
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Added 35 mins ago
RI
Pest Control Technician
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Added 35 mins ago
TU
Graduate Management Trainee - Scarborough
targetjobs UK
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- Full-time
As fast-track routes to management go, few can be faster than our award-winning Graduate Management Training Programme. Through hands-on experience and excellent training, our Management…
Added 35 mins ago
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Graduate Management Trainee - Bolton
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Bolton, ON
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Added 35 mins ago
Produce - Clerk Produce
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…play such an important role in the success of our stores. Full training is provided for this…
Added 35 mins ago
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Added 35 mins ago
FOH Management - Bar Manager
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Added 50 mins ago
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Cashier Manager, Hourly Full Time Flexible Shifts
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Added 1 hour ago
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Front of House Manager
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Added 1 hour ago
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Manager, Maintenance & Renewal Services
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Delta School District is seeking applications for the position of Manager, Maintenance & Renewal Services.
Added 1 hour ago
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Added 1 hour ago
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National Account Manager
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- Full-time
It is with this view and vision that we are currently seeking a National Accounts Manager (NAM). The NAM is a high-impact sales leader responsible for driving growth and profitability…
Added 2 hours ago
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Banking Advisor
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…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 2 hours ago
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Cashier Manager, Hourly Part Time Flexible Shifts Greenlight Requisition
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The Cash Manager manages the resources (human, physical, financial) of the Cash Department. The Cash Manager interfaces with other store departments to ensure achievement of store…
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Added 2 hours ago
Advanced Electrical
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Wireless Sales Associate - 1102 Sylvan Lake
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- Other
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BGIS

Facility Services Manager

ON, Canada
ON, Canada, Canada

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Oct 31, 2026

Original job description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

Further information is available at www.bgis.com

SUMMARY

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.

Opportunities for Development:

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles. Success in the role offers Team Members the opportunity to explore various roles – some include:

On account operational leadership,

Facility Management Office roles to support accounts,

Project Management roles to lead and execute projects,

KEY DUTIES & RESPONSIBILITIES

Safety Ownership and Regulatory Compliance:

Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated by BGIS Health Safety and Environment Teams and enforced by law.

Facility Management 

Generate and dispatch service request work orders to vendors as per established process.

Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.

Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.

Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).

Run report on open work orders and checks status with the appropriate vendors.

Update WO statuses if verified to be completed or resolved during follow up.

Respond to vendor inquiries regarding workorder related issues.

Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).

Correcting information in the system, addresses, phone numbers.

Adding new vendors and locations to the system.

Finance 

Review vendor quotes for scope and price accuracy

Approve/decline quotes in BGIS system

Financial oversight of work performed for the client

Review and resolve invoice referrals/escalations.

Review and resolve invoicing errors.

Review and approve billing for tech services.

Review and approval of invoices for payment (Oracle).

Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management   

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.

Act as main point of contact for work orders – i.e. technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.

Primary escalation point for taking care of any issues regarding service.

Involvement in specific Emergency workorders may need to be managed from start to end.

Requesting approvals from the client.

Participating and gathering information for QBR’s.

Reporting  

Client reporting needs as required.

Continuous Improvement 

Collaborates with stakeholders and contributes to  efficiency gains   through activities including but not limited to identifying and implementing  best practices; reviewing, refining and/or developing, implementing processes, technologies and sustainable practices, and leveraging self-perform wherever possible.  Implements related enhancements for the assigned region(s)

Quality Compliance 

Execute quality & compliance team activities that support the quality compliance contractual obligations.

Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.

With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant stakeholders to understand and identify process improvement opportunities.

Provide input for planning, development, execution and improvement of compliance-related processes and programs.

Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant stakeholders, process documentation, providing contents to presentations, etc.

Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.

Comply with all company policies and procedures and adhere to company standards.

Other duties as assigned.

KNOWLEDGE & SKILLS

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

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More about this job

Responsibilities

The Facility Services Manager oversees daily operations, vendor management, and service delivery for client portfolios. This role involves financial oversight, data reporting, and collaborating with internal teams to ensure integrated building management and regulatory compliance.

Requirements

Candidates must have 3-5 years of relevant experience in facility or vendor management. Proficiency in MS Office suite and Power BI, along with strong analytical and communication skills, is required.

Skills

Facility Management
Vendor Management
Project Planning
Technical Writing
Analytical Skills
Problem-solving
MS Excel
PowerPoint
Word
Power BI
Financial Oversight
Regulatory Compliance
Reporting
Communication Skills
Presentation Skills

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Real Estate Services
Work Orders
KPI
Oracle
Financial Oversight
QBR
Regulatory Compliance
Health and Safety
Process Improvement
Data Analysis
MS Excel
PowerPoint
Word
Power BI
Project Management
Technical Writing
Service Management
Contractual Obligations

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