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Added 27 mins ago
OC
Senior Operations Manager
Ontario Clean Water Agency
OCWA - KT West Cluster Office
- Full-time
…provision of safe, client oriented, and valuable water management services in the province of…
Added 42 mins ago
Public Health Nurse
Winnipeg Regional Health Authority
Powerview-Pine Falls, MB · Pine Falls, MB
Reporting to the Clinical Team Manager – Public Health, the Public Health Nurse applies public health sciences and nursing theory to promote, protect and preserve the health of populations.…
Added 42 mins ago
Public Health Nurse
Winnipeg Regional Health Authority
Ashern, MB
Reporting to the Clinical Team Manager – Public Health, the Public Health Nurse applies public health sciences and nursing theory to promote, protect and preserve the health of populations.…
Added 1 hour ago
C
Director of Health, Safety & Environment
Clutch
Mississauga, ON
- Full-time
…Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, British Columbia, New Brunswick, Nova Scotia, and Prince Edward Island. Clutch is backed by a number of…
Added 1 hour ago
W
Senior Manager, Structural Engineer
Worley
Vancouver, BC
- Full-time
…procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we…
Added 2 hours ago
CR
Project Manager – Asset Preservation
COGIR Real Estate
Brossard, QC
- Full-time
We are seeking a Project Manager to join our Asset Preservation and Technical Services team. The successful candidate will be responsible for various asset preservation projects, requiring…
Added 5 hours ago
TW
Program Manager
Thrive Wealth Management
Regina, SK
- Full-time
We are looking for a dynamic, collaborative, and motivated person to join us as Program Manager for the AGTECH ACCELERATOR at our College Avenue location in Regina, Saskatchewan. In this…
Added 5 hours ago
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Administrative Manager - Industrial Services
GFL - Sewer Technologies Division
Acheson, AB
- Full-time
As a strategic leader within GFL’s Industrial Services division, you will direct end-to-end billing operations, drive financial governance, and elevate team performance across Western…
Added 6 hours ago
PC
Sr. Building Science Technologist
Pinchin Canada
Kelowna, BC
- Full-time
…across North America. Our teams bring together expertise in environmental services, compliance, building science and resiliency, occupational health and safety, sustainability, and…
Added 9 hours ago
SP
Avalanche Forecaster - Winter 2026/27
Sun Peaks Resort
BC · Sun Peaks Mountain, BC
- Full-time
Available to start two weeks of full-time training on October 26th, 2026 (please consult with Patrol Manager if there are any conflicts)
Added 12 hours ago
B
Facility Manager II
BGIS
Calgary, AB
- Full-time
Ensure compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, building code and issues by applying cursory knowledge of…
Added 12 hours ago
PC
Senior Occupational Health and Safety Project Manager
Pinchin Canada
Richmond, BC
- Full-time
…across North America. Our teams bring together expertise in environmental services, compliance, building science and resiliency, occupational health and safety, sustainability, and…
Added 13 hours ago
VC
Project Manager II
Vancouver Coastal Health
Richmond, BC
- $55.27 to $79.45 CAD / hour
- Full-time
Reporting to the Project Director or Steering Committee, the Project Manager leads and directs all aspects of assigned projects for designated programs/services within a Community of Care…
Added 14 hours ago
B
Facility Manager II
BGIS
Calgary, AB
- Full-time
Ensure compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, building code and issues by applying cursory knowledge of…
Added 15 hours ago
P
Ingénieur(e) senior en gestion de projets et optimisation des ressources
PepsiCo
Levis, QC
- Full-time
Reporting directly to the Senior Project Manager for Eastern Canada, the project engineer will play a key role in planning, executing, and optimizing engineering initiatives, while…
Added 18 hours ago
MF
Funding and Data Officer
McConnell Foundation
Toronto, ON
- Full-time
…and any other database maintenance requests by the Funding…
Added 22 hours ago
H
Transportation Design and Delivery Department Lead
HDR
Burlington, ON · Richmond Hill, ON · Toronto, ON
- Full-time
…planners, engineers, architects, construction management staff, environmental, strategic communications, economists, management consultants and specialists across disciplines to solve…
Added 1 day ago
H
Senior Management Consultant
HDR
Burlington, ON · Kingston, ON · Ottawa, ON · Richmond Hill, ON · Toronto, ON
- Full-time
…flood control, your work will directly support public health, environmental sustainability, and infrastructure resilience. We bring together experts across disciplines to solve complex…
Added 1 day ago
RI
Pest Control Technician
Rentokil Initial
Victoria, BC
- $43,000 to $45,000 CAD / year
- Full-time
…broadest, most advanced range of pest control solutions and services in the industry. Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered through…
Added 1 day ago
ES
Maintenance Generalist - Toronto
Equans Services Canada & US
Toronto, ON
- Temporary
Reporting directly to the Facility General Manager, the Maintenance Generalist will respond to all maintenance and building system work order requests and perform all regulatory and routine…
Added 1 day ago
A&
Manager - Transaction Advisory Canada - Performance Improvement
Alvarez & Marsal
Toronto, ON
- Full-time
Industry depth in sectors such as manufacturing, business services, consumer products, retail, quick-service restaurants, talent services, or environmental services is a strong plus.
Added 1 day ago
FH
Occupational Therapist, Specialized Seniors Clinic
Fraser Health Authority
New Westminster, BC
- $45.15 to $56.17 CAD / hour
- Full-time
Reporting administratively to the Manager, Clinical Services and clinically to the Clinical Practice Leader, Occupational Therapy, works as a member of the interdisciplinary team providing…
Added 1 day ago
RI
Pest Control Technician
Rentokil Initial
Grande Prairie, AB
- $43,000 to $45,000 CAD / year
- Full-time
…broadest, most advanced range of pest control solutions and services in the industry. Rentokil Terminix has earned a reputation in Canada for full service pest solutions delivered through…
Added 1 day ago
B
Facility Services Manager
BGIS
ON · Ontario, Canada
- Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 1 day ago
B
Facility Services Manager
BGIS
ON · ON, Canada
- Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…

BGIS

Facility Services Manager

ON, Canada
Ontario, Canada, Canada

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Apply by: Nov 30, 2026
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Oct 31, 2026

Original job description

Job Description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

Further information is available at www.bgis.com

Summary

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.   

Opportunities for Development:   

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles.  Success in the role offers Team Members the opportunity to explore various roles – some include:  

On account operational leadership,  
Facility Management Office roles to support accounts,
Project Management roles to lead and execute projects,

Key Duties & Responsibilities

Safety Ownership and Regulatory Compliance: 

Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated byBGIS Health Safety and Environment Teams and enforced by law.

Facility Management 

Generate and dispatch service request work orders to vendors as per established process.  
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements. 
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor. 
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #). 
Run report on open work orders and checks status with the appropriate vendors. 
Update WO statuses if verified to be completed or resolved during follow up.  
Respond to vendor inquiries regarding workorder related issues. 
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations). 
Correcting information in the system, addresses, phone numbers. 
Adding new vendors and locations to the system.

Finance 

Review vendor quotes for scope and price accuracy 
Approve/decline quotes in BGIS system 
Financial oversight of work performed for the client 
Review and resolve invoice referrals/escalations. 
Review and resolve invoicing errors. 
Review and approve billing for tech services. 
Review and approval of invoices for payment (Oracle). 
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management   

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.  
Act as main point of contact for work orders – i.e. technicians that reach out for approvals, questions and issues, vendors that need further information or approvals. 
Primary escalation point for taking care of any issues regarding service. 
Involvement in specific Emergency workorders may need to be managed from start to end. 
Requesting approvals from the client. 
Participating and gathering information for QBR’s.

Reporting  

Client reporting needs as required.

Continuous Improvement 

Collaborates with stakeholders and contributes to  efficiency gains   through activities including but not limited to identifying and implementing  best practices; reviewing, refining and/or developing, implementing processes, technologies and sustainable practices, and leveraging self-perform wherever possible.  Implements related enhancements for the assigned region(s)

Quality Compliance 

Execute quality & compliance team activities that support the quality compliance contractual obligations.  
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.  
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant stakeholders to understand and identify process improvement opportunities.  
Provide input for planning, development, execution and improvement of compliance-related processes and programs.  
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant stakeholders, process documentation, providing contents to presentations, etc. 
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.  
Comply with all company policies and procedures and adhere to company standards.  
Other duties as assigned.

Knowledge & Skills

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

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More about this job

Responsibilities

Manage day-to-day facility operations, vendor relationships, work orders, client inquiries, and financial processes, including quote and invoice review. Support regulatory and quality compliance, reporting, emergency work orders, and continuous improvement initiatives in collaboration with BGIS and client stakeholders.

Requirements

Requires 3–5 years of relevant facility or vendor management experience, strong organizational, analytical, communication, and process-management skills, and the ability to work with minimal supervision. Proficiency in Microsoft Excel, PowerPoint, Word, and Power BI is required; no license or professional accreditation is required.

Skills

Facility Management
Vendor Management
Work Order Management
Financial Oversight
Invoice Review
Client Service Management
Regulatory Compliance
Quality Compliance
Process Improvement
Data Analysis
Reporting
Project Planning
Technical Writing
Communication
Problem-Solving
Microsoft Excel

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Work Orders
Service Management
Work Order Systems
Vendor Quotes
Invoice Processing
Oracle
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Regulatory Compliance
Quality Compliance
Health And Safety
Environmental Compliance
Fire Protection
Client Reporting
Financial Oversight
Process Improvement
Continuous Improvement
Data Verification
Data Analysis
Emergency Work Orders
Key Performance Indicators
Compliance Process Capability Studies
Sustainable Practices
Project Planning
Facilities Services

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