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Added 1 day ago
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Facility Services Manager
BGIS
ON · Ontario, Canada
- Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 1 day ago
B
Facility Services Manager
BGIS
ON · ON, Canada
- Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 1 day ago
TL
MARINE SYSTEMS TECHNICIAN
Troy Life & Fire Safety Ltd.
Grimsby, ON
- Contract
Location: Grimsby, OntarioType: In the OfficeOur Grimsby, ON team is looking for a Marine Systems Technician to join their team! Our Marine Systems Technician's are responsible for…
Added 2 days ago
B
HVAC and Refrigeration Mechanic
BGIS
AB · Edmonton, AB
- Full-time
The Technician IV - HVAC/Refrigeration has a minimum 5 years’ experience and holds a valid Certificate of Qualification issued by the province in which the work is performed. The incumbent…
Added 2 days ago
B
Facility Services Manager
BGIS
Calgary, AB
- Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 2 days ago
B
General Repair Technician II
BGIS
Gatineau, QC
- Full-time
The General Repair Technician II is a mid-entry level position, responsible for assisting other technicians, performing maintenance and repair, routine services on non-technical facility…
Added 2 days ago
FS
Fire Alarm Technician
Fire Services Manitoba Inc.
Winnipeg, MB
- Part-time
Fire Alarm Technician – Part-Time or Full-Time
Added 2 days ago
B
General Repair Technician III
BGIS
Ottawa, ON
- Full-time
Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective…
Added 2 days ago
AR
Project Manager - Restoration
ARS Responds Canada
Kitchener, ON
- $90,000 to $110,000 CAD / year
- Full-time
Our team restores properties impacted by water, fire, storms, and other disaster-related events, ensuring property owners receive fast, reliable, and professional service when they need it…
Added 2 days ago
B
General Repair Technician
BGIS
Halifax, NS
- Full-time
Technician III-Roving is responsible for operating the facility including, but not limited to mechanical other supporting systems, performing structured inspections, preventative and…
Added 2 days ago
B
Plumber Journeyperson UA46
BGIS
Toronto, ON
- Full-time
…not limited to environmental, health and safety, security and fire…
Added 3 days ago
Maintenance Technician
Concert Properties Ltd.
Vancouver, BC
We’re hiring a hands-on Maintenance Technician for our Vancouver portfolio. This role is resident-facing and building-focused. You’ll be responsible for day-to-day maintenance, suite…
Added 3 days ago
Field Service Technician - Fire Suppression (Training Provided)
Levitt-Safety
Labrador City, NL · Wabush, NL · Fermont, QC · Schefferville, QC
Levitt-Safety is looking for a Field Service Technician in Labrador City to join our team.
Added 3 days ago
B
General Repair Technician III
BGIS
Ottawa, ON
- Full-time
Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective…
Added 3 days ago
CH
HVAC Technician
CBRE HV
Victoria, BC
- Full-time
The HVAC Technician-R is responsible for the provision of building operations, maintenance and repairs in assigned facilities. This job works on a wide variety of assigned tasks under the…
Added 3 days ago
CH
HVAC Technician
CBRE HV
Victoria, BC
- Full-time
The HVAC Technician-R is responsible for the provision of building operations, maintenance and repairs in assigned facilities. This job works on a wide variety of assigned tasks under the…
Added 3 days ago
Emergency Response Coordinator (Alamos Gold) - Lynn Lake, MB
International SOS
Edmonton, AB · BC · Dufferin, MB · Niagara-on-the-Lake, ON · Calgary Trail South, AB
Develop and implement a structured inspection and maintenance program for all emergency response vehicles and equipment.
Added 3 days ago
DE
Marine Fire Systems Technician
D&L Engineering Sales Limited
Halifax, NS
- Full-time
D&L Engineering is a national leader in fire and life safety services across commercial, industrial, and marine environments. We’re looking for a Marine Fire Systems Technician to inspect,…
Added 3 days ago
B
HVAC and Refrigeration Mechanic
BGIS
Edmonton, AB
- Full-time
The Technician IV - HVAC/Refrigeration has a minimum 5 years’ experience and holds a valid Certificate of Qualification issued by the province in which the work is performed. The incumbent…
Added 4 days ago
B
General Repair Technician
BGIS
Halifax, NS
- Full-time
Technician III-Roving is responsible for operating the facility including, but not limited to mechanical other supporting systems, performing structured inspections, preventative and…
Added 4 days ago
BF
Service Technician-EN
Brogan Fire & Safety
Grande Prairie, AB
- Full-time
Reporting to the Business Centre's Manager, the Service Technician is responsible for completing a variety of required services and customer support both in house as well as in a mobile…
Added 4 days ago
W
Critical Facility Operator- 12HR Rotating Night Shift
Wesco
Cambridge, ON
- Full-time
Assist with the operation, inspection, maintenance, and monitoring of mission critical equipment and building systems within the data center environment.
Added 4 days ago
GI
Service Technician
Guillevin International
Grande Prairie, AB · Brogan - Grande Prairie
- Full-time
Reporting to the Business Centre's Manager, the Service Technician is responsible for completing a variety of required services and customer support both in house as well as in a mobile…
Added 4 days ago
B
Plumber Journeyperson UA46
BGIS
Toronto, ON
- Full-time
…not limited to environmental, health and safety, security and fire…
Added 4 days ago
CO
Mechanics Trades II (full-time) – Closes Friday, November 6, 2026
City of Powell River BC
Powell River, BC
- Full-time
…Interprovincial Red Seal endorsement as a Heavy-Duty Equipment Technician, Automotive Service Technician, or Truck and Transport Mechanic. Valid BC driver’s lincense, class 2 with Air…

BGIS

Facility Services Manager

ON, Canada
Ontario, Canada, Canada

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Apply by: Nov 30, 2026
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Oct 31, 2026

Original job description

Job Description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

Further information is available at www.bgis.com

Summary

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.   

Opportunities for Development:   

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles.  Success in the role offers Team Members the opportunity to explore various roles – some include:  

On account operational leadership,  
Facility Management Office roles to support accounts,
Project Management roles to lead and execute projects,

Key Duties & Responsibilities

Safety Ownership and Regulatory Compliance: 

Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated byBGIS Health Safety and Environment Teams and enforced by law.

Facility Management 

Generate and dispatch service request work orders to vendors as per established process.  
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements. 
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor. 
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #). 
Run report on open work orders and checks status with the appropriate vendors. 
Update WO statuses if verified to be completed or resolved during follow up.  
Respond to vendor inquiries regarding workorder related issues. 
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations). 
Correcting information in the system, addresses, phone numbers. 
Adding new vendors and locations to the system.

Finance 

Review vendor quotes for scope and price accuracy 
Approve/decline quotes in BGIS system 
Financial oversight of work performed for the client 
Review and resolve invoice referrals/escalations. 
Review and resolve invoicing errors. 
Review and approve billing for tech services. 
Review and approval of invoices for payment (Oracle). 
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management   

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.  
Act as main point of contact for work orders – i.e. technicians that reach out for approvals, questions and issues, vendors that need further information or approvals. 
Primary escalation point for taking care of any issues regarding service. 
Involvement in specific Emergency workorders may need to be managed from start to end. 
Requesting approvals from the client. 
Participating and gathering information for QBR’s.

Reporting  

Client reporting needs as required.

Continuous Improvement 

Collaborates with stakeholders and contributes to  efficiency gains   through activities including but not limited to identifying and implementing  best practices; reviewing, refining and/or developing, implementing processes, technologies and sustainable practices, and leveraging self-perform wherever possible.  Implements related enhancements for the assigned region(s)

Quality Compliance 

Execute quality & compliance team activities that support the quality compliance contractual obligations.  
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.  
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant stakeholders to understand and identify process improvement opportunities.  
Provide input for planning, development, execution and improvement of compliance-related processes and programs.  
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant stakeholders, process documentation, providing contents to presentations, etc. 
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.  
Comply with all company policies and procedures and adhere to company standards.  
Other duties as assigned.

Knowledge & Skills

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

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More about this job

Responsibilities

Manage day-to-day facility operations, vendor relationships, work orders, client inquiries, and financial processes, including quote and invoice review. Support regulatory and quality compliance, reporting, emergency work orders, and continuous improvement initiatives in collaboration with BGIS and client stakeholders.

Requirements

Requires 3–5 years of relevant facility or vendor management experience, strong organizational, analytical, communication, and process-management skills, and the ability to work with minimal supervision. Proficiency in Microsoft Excel, PowerPoint, Word, and Power BI is required; no license or professional accreditation is required.

Skills

Facility Management
Vendor Management
Work Order Management
Financial Oversight
Invoice Review
Client Service Management
Regulatory Compliance
Quality Compliance
Process Improvement
Data Analysis
Reporting
Project Planning
Technical Writing
Communication
Problem-Solving
Microsoft Excel

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Work Orders
Service Management
Work Order Systems
Vendor Quotes
Invoice Processing
Oracle
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Regulatory Compliance
Quality Compliance
Health And Safety
Environmental Compliance
Fire Protection
Client Reporting
Financial Oversight
Process Improvement
Continuous Improvement
Data Verification
Data Analysis
Emergency Work Orders
Key Performance Indicators
Compliance Process Capability Studies
Sustainable Practices
Project Planning
Facilities Services

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