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Added 16 mins ago
M
Project Delivery Specialist (Community, Culture and Communications)
melyn
SK · Saskatchewan, Canada
- Full-time
Once a Nation's funding is approved, you own it. You run the project to completion, keep Eve, our delivery platform, current, and keep the Nation informed. Some days you'll be on a call…
Added 3 hours ago
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Facility Services Manager
BGIS
ON · Ontario, Canada
- Full-time
BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through…
Added 3 hours ago
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Facility Services Manager
BGIS
ON · ON, Canada
- Full-time
BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through…
Added 3 hours ago
SI
Director of Operations
Systemex Industries Conseils
Montreal, QC
- Full-time
…expertises complémentaires en automatisation industrielle et en services-conseils industriels. Nous accompagnons nos clients dans leur croissance en améliorant leur satisfaction, leur…
Added 4 hours ago
A
Project Manager
Actalent
Longueuil, QC
- $46 to $56 CAD / hour
- Contract
…technical documentation and standardizing processes. You will lead governance and digital transformation initiatives within the…
Added 5 hours ago
AI
Regional Lead Architect - Transportation, Western Canada
Architecture49 Inc.
Vancouver, BC
- Full-time
As the Regional Sector Lead, you will play a pivotal role in driving the success of our Transportation projects within the Western region. You will work collaboratively with the British…
Added 6 hours ago
W
Associate Technical Consultant, Environmental Scientist
Worley
Calgary, AB · Edmonton, AB
- Full-time
Working closely with Project Managers, technical specialists, clients, contractors, regulators, and multidisciplinary project teams, you will lead field investigations, guide technical…
Added 8 hours ago
UO
Research Team Lead
University of Victoria
Victoria, BC
- Full-time
…the Faculty-level; oversee the delivery of research support services offered through the Dean’s office; maintain a high standard of compliance, efficiency, and client service; and provide…
Added 8 hours ago
AA
Architecte PLM Senior / Senior PLM Architect
Airbus Aircraft
Montreal, QC
- Full-time
…reflétée dans la fabrication et prise en charge par le service client des années plus…
Added 8 hours ago
C
Mechanical Technologist
Confidential
London, ON
- Full-time
Lead or assist in developing design briefs, verification requirements, and project checklists to ensure quality and compliance with standards
Added 9 hours ago
EM
RFP Coordinator
Evertz Microsystems Limited
Burlington, ON
- Full-time
As an RFP Coordinator, you will lead the end-to-end response process for Requests for Proposals (RFPs), ensuring submissions are accurate, compliant, and delivered on time. This role…
Added 9 hours ago
A
Senior Delivery Manager, Temporary
Aviso
Toronto, ON
- Temporary
…initiatives, with at least 5 years in delivery, program, or project leadership roles within Wealth Management, Banking, or Financial…
Added 10 hours ago
KC
Senior Consultant, ESG Assurance Services
KPMG Canada
Toronto, ON
- Full-time
…balance is how our values show up – in how we work, how we lead, and what we…
Added 10 hours ago
WM
Sales engineer
Waycon Manufacturing Ltd.
Penticton, BC
- Full-time
Assess client's needs and resources to recommend the appropriate goods or services
Added 10 hours ago
MP
Principal Mining Consultant-Underground
Mining Plus
Vancouver, BC
- Full-time
This is an opportunity for an accomplished mining professional to combine technical leadership, project delivery, client relationships, mentoring, and business development while working on…
Added 10 hours ago
MP
Senior Mining Consultant - Underground
Mining Plus
Vancouver, BC
- Full-time
Join Mining Plus, a global mining technical services consultancy where you’ll work on diverse, high-impact mining projects, collaborate with experienced professionals around the world, and…
Added 10 hours ago
H
Strategic Communications Team Lead, Western Canada
HDR
Vancouver, BC
- Full-time
Function as a Project Manager or Strategic Communications Lead, with responsibility for scope, schedule, budget, quality, resourcing, client relationships, and multidisciplinary…
Added 10 hours ago
M
CRM Project Manager
Monks
Toronto, ON
- Full-time
Lead project teams to follow best practices related to work product delivery, documentation, and communication, meeting project needs and client expectations.
Added 11 hours ago
AH
Manager
Alberta Health Services
Rimbey, AB
- Full-time
…communities in order to coordinate and integrate patient programs and services within the continuing care setting. The Manager provides leadership to the site in keeping with Assisted…
Added 11 hours ago
BC
Estimator Civil Concrete - Industrial West
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- Full-time
Work with clients or consultants regarding items that require clarification or elaboration while maintaining competitive approach to developing proposed services and solutions.
Added 12 hours ago
DC
Senior Environmental Engineer or Geoscientist
Dillon Consulting Limited
London, ON
- Full-time
…of our environment. As someone with excellent technical and project management skills who builds strong client relationships, you will thrive in our fast-paced and agile…
Added 12 hours ago
B
Facility Manager III
BGIS
Toronto, ON
- Full-time
BGIS is a leading provider of customized facility management and real estate services. With a combined team of over 10,000 professionals worldwide, we relentlessly focus on enabling…
Added 13 hours ago
Project Manager – Technical Services
JDS Energy & Mining
Vancouver, BC
The Project Manager will lead and manage a team of internal and external resources and personnel on projects ranging from Due Diligence Studies through to National Instrument 43-101 (NI…
Added 13 hours ago
B
Global Relationship Manager- 3
BrightClaim
ON
- Full-time
…conversion and delivery. Manage the resolution of cross-functional client issues, ensuring efficient and timely responses to client needs. Develop a growth strategy focused on both…
Added 13 hours ago
A
Client Business Analyst I
Acosta
Toronto, ON
- Full-time
The Client Business Analyst I position is responsible for the operational support of a client, including responsibility for reporting, data collection, survey setup, and other adhoc…

BGIS

Facility Services Manager

ON, Canada
Ontario, Canada, Canada

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Apply by: Nov 30, 2026
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Oct 31, 2026

Original job description

Job Description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

Further information is available at www.bgis.com

Summary

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.   

Opportunities for Development:   

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles.  Success in the role offers Team Members the opportunity to explore various roles – some include:  

On account operational leadership,  
Facility Management Office roles to support accounts,
Project Management roles to lead and execute projects,

Key Duties & Responsibilities

Safety Ownership and Regulatory Compliance: 

Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated byBGIS Health Safety and Environment Teams and enforced by law.

Facility Management 

Generate and dispatch service request work orders to vendors as per established process.  
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements. 
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor. 
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #). 
Run report on open work orders and checks status with the appropriate vendors. 
Update WO statuses if verified to be completed or resolved during follow up.  
Respond to vendor inquiries regarding workorder related issues. 
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations). 
Correcting information in the system, addresses, phone numbers. 
Adding new vendors and locations to the system.

Finance 

Review vendor quotes for scope and price accuracy 
Approve/decline quotes in BGIS system 
Financial oversight of work performed for the client 
Review and resolve invoice referrals/escalations. 
Review and resolve invoicing errors. 
Review and approve billing for tech services. 
Review and approval of invoices for payment (Oracle). 
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management   

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.  
Act as main point of contact for work orders – i.e. technicians that reach out for approvals, questions and issues, vendors that need further information or approvals. 
Primary escalation point for taking care of any issues regarding service. 
Involvement in specific Emergency workorders may need to be managed from start to end. 
Requesting approvals from the client. 
Participating and gathering information for QBR’s.

Reporting  

Client reporting needs as required.

Continuous Improvement 

Collaborates with stakeholders and contributes to  efficiency gains   through activities including but not limited to identifying and implementing  best practices; reviewing, refining and/or developing, implementing processes, technologies and sustainable practices, and leveraging self-perform wherever possible.  Implements related enhancements for the assigned region(s)

Quality Compliance 

Execute quality & compliance team activities that support the quality compliance contractual obligations.  
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.  
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant stakeholders to understand and identify process improvement opportunities.  
Provide input for planning, development, execution and improvement of compliance-related processes and programs.  
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant stakeholders, process documentation, providing contents to presentations, etc. 
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.  
Comply with all company policies and procedures and adhere to company standards.  
Other duties as assigned.

Knowledge & Skills

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

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More about this job

Responsibilities

Manage day-to-day facility operations, vendor relationships, work orders, client inquiries, and financial processes, including quote and invoice review. Support regulatory and quality compliance, reporting, emergency work orders, and continuous improvement initiatives in collaboration with BGIS and client stakeholders.

Requirements

Requires 3–5 years of relevant facility or vendor management experience, strong organizational, analytical, communication, and process-management skills, and the ability to work with minimal supervision. Proficiency in Microsoft Excel, PowerPoint, Word, and Power BI is required; no license or professional accreditation is required.

Skills

Facility Management
Vendor Management
Work Order Management
Financial Oversight
Invoice Review
Client Service Management
Regulatory Compliance
Quality Compliance
Process Improvement
Data Analysis
Reporting
Project Planning
Technical Writing
Communication
Problem-Solving
Microsoft Excel

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Work Orders
Service Management
Work Order Systems
Vendor Quotes
Invoice Processing
Oracle
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Regulatory Compliance
Quality Compliance
Health And Safety
Environmental Compliance
Fire Protection
Client Reporting
Financial Oversight
Process Improvement
Continuous Improvement
Data Verification
Data Analysis
Emergency Work Orders
Key Performance Indicators
Compliance Process Capability Studies
Sustainable Practices
Project Planning
Facilities Services

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