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Added 14 mins ago
XI
Field Sales & Marketing Representative - $5000 Signing Bonus
Xplore Inc.
Canada
- Full-time
We are looking for Field Sales & Marketing Representatives to join our team in this exciting new area of business. Working in a hybrid work environment and reporting into a Team Manager,…
Added 14 mins ago
IW
Human Resources Co-op Student - Summer 2027
Irving Woodlands
Sussex, NB
- Full-time
Education Required: Business Administration/HR students available for co-op or Summer work term and in good academic standing
Added 14 mins ago
C
Offset & Industrial Cooperation Manager-EN
CAE
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
CAE is looking for an Offset & Industrial Cooperation (“O&IC”) Manager who will primarily manage a portfolio of O&IC obligations, namely Industrial and Technological Benefits (ITB)…
Added 14 mins ago
T
Personal Banking Associate - Sainte-Marthe-sur-le-Lac (Full-time, 37.5h/week)
TD
Sainte-Marthe-sur-le-Lac, QC
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 14 mins ago
WE
Junior Project Manager
Westpower Equipment Ltd.
Calgary, AB
- Full-time
The Junior Project Manager is responsible for coordinating a portfolio of approximately 30 concurrent manufactured parts orders, from order handoff through engineering, procurement, vendor…
Added 14 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Kelowna, BC
- Full-time
Being part of a family-owned business committed to the community
Added 14 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Kamloops, BC
- Full-time
Being part of a family-owned business committed to the community
Added 14 mins ago
LV
MANAGER-EN
La Vie En Rose
Kelowna, BC
- Full-time
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…
Added 14 mins ago
A
Property Manager
Armco
Montreal, QC
- Full-time
Founded in 1982 by members of the Armoyan family, Armco Capital Inc. has grown from a small family business into a diversified and dynamic group of companies with locations in Canada and…
Added 14 mins ago
C
Offset & Industrial Cooperation Manager-EN
CAE
Montreal, QC
- Full-time
CAE is looking for an Offset & Industrial Cooperation (“O&IC”) Manager who will primarily manage a portfolio of O&IC obligations, namely Industrial and Technological Benefits (ITB)…
Added 14 mins ago
AE
Account Manager
Alta Equipment Group
Toronto, ON
- Full-time
Alta Material Handling is seeking a full-time Account Sales Manager (New Equipment Sales), reporting to the Ontario Sales Manager, the Account Sales Manager has a crucial role of driving…
Added 14 mins ago
SI
Account Manager
Supra ITS
Mississauga, ON
- $70,000 to $77,000 USD / year
- Full-time
The Account Manager is the named relationship and revenue owner for a book of mid-market managed services customers. You run the relationship end to end: executive and operational contacts,…
Added 14 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Richmond, BC
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 14 mins ago
CM
Account Manager
Cyclic Materials
Toronto, ON
- Full-time
…across Arizona and neighboring states, we are seeking an Account Manager to support customer and supplier growth from our Toronto…
Added 14 mins ago
TC
Customer Processing Representative, temporary full-time
The Canada Life Assurance Company
London, ON
- Full-time
Reporting to the Administration Manager, the Customer Processing Representative provides administrative support for Group Retirement Plans, including RRSPs, RPPs, DPSPs, and non-registered…
Added 14 mins ago
Assistant Manager, Mortgage Administration | Great West
The Canada Life Assurance Company
Winnipeg, MB
Reporting to the Manager, Mortgage Administration the Assistant Manager, Mortgage Administration is responsible for administrative functions related to the commercial mortgage portfolio of…
Added 14 mins ago
WM
Manager II, District - Collection
Waste Management, Inc. (WM)
Brampton, ON
- Full-time
Manages the day-to-day collection operations of a single site or multiple sites or a single Line of Business or multiple Lines of Business, establishes, and maintains performance and…
Added 14 mins ago
B
Customer Service Representative
BMO
Deer Lake, NL
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 14 mins ago
B
VP Sales Lead, Vice President and Sales Lead, Mid Market Diversified Industries, Commercial Banking
BMO
Toronto, ON · FCP
- Full-time
As a key leader in Toronto, you will strengthen BMO’s market presence, drive new business growth, and cultivate a disciplined, client-focused sales culture. Success in this role requires…
Added 14 mins ago
MI
Rep, Customer Service
Magna International
Penetanguishene, ON
- Full-time
From customer requirements, generate shipping schedules;
Added 14 mins ago
D
Client Relationship Manager, Group Retirement Savings
Desjardins
Calgary, AB · Vancouver, BC · Toronto, ON · Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
As a Client Relationship Manager for Group Retirement Savings at the national Client Relations Centre, you help develop and maintain business relationships with Desjardins Insurance clients…
Added 14 mins ago
ST
Associate - Launch Program
SS&C Technologies
Mississauga, ON
- Full-time
Flexibility: Hybrid Work Model (6 days per month) & a Business Casual Dress Code, including jeans
Added 14 mins ago
Senior Business Relationship Manager, IT
DSV
Toronto, ON
The Senior Business Relationship Manager (SBRM) serves as the strategic IT partner and primary point of accountability for designated strategic customers. Acting as the interface between…
Added 14 mins ago
DT
Assistant Manager I
Dollar Tree Stores
Leamington, ON
- Part-time
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following:
Added 14 mins ago
AR
Community Business Manager
Atria Retirement Canada - Riverheights Terrace
Brandon, MB · MB-Brandon
- Full-time
…responding to general questions.• Serve as the community’s “manager-on-duty” on a regular basis.• Provide on-call and overnight coverage as specified by schedule or as needed.• Provide high…

BGIS

Facility Services Manager

North Bay, ON, Canada

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Nov 4, 2026

Original job description

SUMMARY

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives.

KEY DUTIES & RESPONSIBILITIES

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

Full involvement with recruiting talent.
Provides mentoring, coaching and guidance to all team members.
Objectively recommends compensation adjustments.
Manages all aspects of performance.

Facility Management

Generate and dispatch service request work orders to vendors as per established process.
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).
Run report on open work orders and checks status with the appropriate vendors.
Update WO statuses if verified to be completed or resolved during follow up.
Respond to vendor inquiries regarding workorder related issues.
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).
Correcting information in the system, addresses, phone numbers.
Adding new vendors and locations to the system.

Finance

Review and resolve invoice referrals/escalations.
Review and resolve invoicing errors.
Review and approve billing for tech services.
Review and approval of invoices for payment (Oracle).
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.
Act as main point of contact, between the client and all other parties, technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.
Primary escalation point for taking care of any issues regarding service.
Involvement in specific Emergency workorders may need to be managed from start to end.
Requesting approvals from the client.
Review of PM workorders and following up with vendors as needed.
Participating and gathering information for QBR’s.

Reporting

Client reporting needs as required.

Quality Compliance

Execute quality & compliance team activities that support the quality compliance contractual obligations.
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant concerned parties to understand and identify process improvement opportunities.
Provide input for planning, development, execution and improvement of compliance-related processes and programs.
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant concerned parties, process documentation, providing contents to presentations, etc.
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.
Comply with all company policies and procedures and adhere to company standards.

Other duties as assigned.

KNOWLEDGE & SKILLS

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage day-to-day facility services, including vendor coordination, work orders, client inquiries and escalations, invoice review, and service reporting. Lead and support team members while helping implement and improve quality, compliance, and contractual processes.

Requirements

Requires 3–5 years of relevant facility or vendor management experience, strong organizational, analytical, communication, writing, and problem-solving skills, and the ability to work independently. Candidates should be proficient in Microsoft Excel, PowerPoint, Word, and Power BI, and understand applicable compliance requirements; no license or professional accreditation is required.

Skills

Facility Management
Vendor Management
People Leadership
Work Order Management
Invoice Review
Client Service Management
Quality Compliance
Regulatory Compliance
Reporting and Analysis
Project Planning
Process Improvement
Technical Writing
Communication
Training and Presentation
Problem-Solving
Microsoft Excel

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
Preventive Maintenance
Invoice Review
Oracle
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Quality Compliance
Regulatory Requirements
Contractual Obligations
Process Improvement
Process Documentation
Compliance Process Capability Studies
Client Reporting
Quarterly Business Reviews
Performance Management
Recruiting
Coaching
Mentoring
KPI Management
Emergency Work Orders
Data Verification
Service Escalations

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