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Added 3 mins ago
A
Engineering Manager, Reactor Engineering
AtkinsRéalis
Pickering, ON
- Full-time
Reporting to the Director of Engineering Services, the Engineering Manager, Reactor Engineering is responsible for the execution and technical leadership of engineering services in support…
Added 3 mins ago
DC
Senior Civil Engineer/Civil Project Manager
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Brandon, MB · Winnipeg, MB
- Full-time
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Added 3 mins ago
Support Services Worker - Regular Part Time
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Added 3 mins ago
UH
Patient Care Coordinator
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Toronto, ON
- Full-time
…resource for the inter-professional teams. The PCC will be reporting to the Spinal Cord Rehab Program Services…
Added 3 mins ago
R(
Assistant Store Manager - Smart Centres Owen Sound
Reitmans (Canada) Ltée/Ltd
Owen Sound, ON
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 3 mins ago
FN
Mortgage Underwriter, Excalibur
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Manager, Residential Underwriting (Excalibur)
Added 3 mins ago
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Manager, Real Estate
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- Full-time
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Added 3 mins ago
QI
AI Program Manager
Quality IT Resourcing
Montreal, QC
- Contract
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Added 3 mins ago
D
Manager, Actuarial Insurance Solutions (AIS) - Property & Casualty
Deloitte
Toronto, ON
- Full-time
A minimum of 5 to 7 years of Canadian Property & Casualty (P&C) actuarial experience, with demonstrated depth in reserving, capital, pricing, or financial reporting.
Added 3 mins ago
HE
Operations Manager
Hotel Equities Group, LLC
Bracebridge, ON
- Full-time
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a dynamic, results-oriented Operations Manager to join our team.
Added 18 mins ago
T
Senior Manager, Analytics and Insights
TD
Toronto, ON
- Full-time
Reporting directly to the Vice President, Resilience Management within Protect Platform, the Senior Manager, Analytics and Insights will provide value-added support to effectively and…
Added 18 mins ago
T
Senior Manager, Business Compliance Oversight – TD Asset Management (5767)
TD
Toronto, ON
- Full-time
Reporting to Chief Compliance Officer, TD Asset Management Inc. & AVP, Wealth Compliance, the Senior Manager, Business Compliance Oversight provides compliance advisory and second line…
Added 18 mins ago
T
TDS Operations Analyst II, Client Enablement
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- Full-time
Lead daily operational tasks, ensuring timely and accurate data validation, data entry, reconciliation, and reporting.
Added 18 mins ago
Interim Retail Store Manager
Fire & Flower Inc.
Ottawa, ON
The Interim Retail Store Manager is responsible for the daily operations and profitability of their assigned location(s), according to set goals and business objectives. Daily operations…
Added 18 mins ago
Warehouse Leadhand Kitchener
Tepperman's
Kitchener, ON
Reporting to the Warehouse Manager, the Warehouse Leadhand is responsible for ensuring the smooth and efficient operation of warehouse logistics. They are responsible for transporting…
Added 18 mins ago
MD
Service Desk Manager - End User Support - Information Syst Manager
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Working Title: Service Desk Manager - End User Support
Added 18 mins ago
NR
Financial & Special Projects Consultant
Niagara Region
ON · Niagara, ON
- Full-time
Reporting to the Associate Director Reporting & Analysis, the Financial & Special Projects Consultant is responsible for providing quality business, financial and strategic analysis and…
Added 18 mins ago
CL
Finance Manager
Community Living - Fort Erie
Fort Erie, ON
- Part-time
PURPOSE OF POSITION: Under the general direction and supervision of the Executive Director, the Finance Manager provides strategic and operational leadership for the financial management of…
Added 18 mins ago
CG
Senior Project Manager
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- Full-time
Plan and coordinate project management activities, including financial, planning, and contracting aspects.
Added 18 mins ago
Analyst, Business Development
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Toronto, ON
IFM Investors is a global asset manager, founded and owned by pension funds, with capabilities in infrastructure equity and debt, private equity, private credit, real estate and listed…
Added 18 mins ago
IH
Production Lead - Day Shift
Innovative Heating Technologies
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- Full-time
…providing direct leadership to employees on the production floor. Reporting directly to the Production Manager, they are responsible for executing scheduled manufacturing orders, assigning…
Added 18 mins ago
B
Branch Manager
BMO
Waterloo, ON
- Full-time
…Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to…
Added 18 mins ago
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Customer Service Representative
BMO
Cowansville, QC
- Part-time
…Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through…
Added 18 mins ago
HB
Residential Underwriter
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Toronto, ON · North York, ON
- Full-time
We are currently searching for the Residential Underwriter to join our Credit Underwriting and Reporting Department. The Residential Underwriter is responsible for preparation of loan…
Added 18 mins ago
TT
catering service manager
TAAL Tech
Brantford, ON
- Full-time

BGIS

Facility Services Manager

North Bay, ON, Canada

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Nov 4, 2026

Original job description

SUMMARY

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives.

KEY DUTIES & RESPONSIBILITIES

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

Full involvement with recruiting talent.
Provides mentoring, coaching and guidance to all team members.
Objectively recommends compensation adjustments.
Manages all aspects of performance.

Facility Management

Generate and dispatch service request work orders to vendors as per established process.
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).
Run report on open work orders and checks status with the appropriate vendors.
Update WO statuses if verified to be completed or resolved during follow up.
Respond to vendor inquiries regarding workorder related issues.
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).
Correcting information in the system, addresses, phone numbers.
Adding new vendors and locations to the system.

Finance

Review and resolve invoice referrals/escalations.
Review and resolve invoicing errors.
Review and approve billing for tech services.
Review and approval of invoices for payment (Oracle).
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.
Act as main point of contact, between the client and all other parties, technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.
Primary escalation point for taking care of any issues regarding service.
Involvement in specific Emergency workorders may need to be managed from start to end.
Requesting approvals from the client.
Review of PM workorders and following up with vendors as needed.
Participating and gathering information for QBR’s.

Reporting

Client reporting needs as required.

Quality Compliance

Execute quality & compliance team activities that support the quality compliance contractual obligations.
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant concerned parties to understand and identify process improvement opportunities.
Provide input for planning, development, execution and improvement of compliance-related processes and programs.
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant concerned parties, process documentation, providing contents to presentations, etc.
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.
Comply with all company policies and procedures and adhere to company standards.

Other duties as assigned.

KNOWLEDGE & SKILLS

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage day-to-day facility services, including vendor coordination, work orders, client inquiries and escalations, invoice review, and service reporting. Lead and support team members while helping implement and improve quality, compliance, and contractual processes.

Requirements

Requires 3–5 years of relevant facility or vendor management experience, strong organizational, analytical, communication, writing, and problem-solving skills, and the ability to work independently. Candidates should be proficient in Microsoft Excel, PowerPoint, Word, and Power BI, and understand applicable compliance requirements; no license or professional accreditation is required.

Skills

Facility Management
Vendor Management
People Leadership
Work Order Management
Invoice Review
Client Service Management
Quality Compliance
Regulatory Compliance
Reporting and Analysis
Project Planning
Process Improvement
Technical Writing
Communication
Training and Presentation
Problem-Solving
Microsoft Excel

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
Preventive Maintenance
Invoice Review
Oracle
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Quality Compliance
Regulatory Requirements
Contractual Obligations
Process Improvement
Process Documentation
Compliance Process Capability Studies
Client Reporting
Quarterly Business Reviews
Performance Management
Recruiting
Coaching
Mentoring
KPI Management
Emergency Work Orders
Data Verification
Service Escalations

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