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Added 11 mins ago
NE
Intensive Service Coordination Case Manager #26-77
North Eastern Ontario Family and Children's Services (NEOFACS)
Timmins, ON
- $55,458 to $74,931 CAD / year
- Contract
As a member of the Child and Youth Mental Health team, the Intensive Service Coordination Case Manager works in collaboration with other service providers to provide comprehensive intensive…
Added 11 mins ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 11 mins ago
SJ
Clinical Nurse Specialist NLOT
St. Joseph's Health Centre, Toronto
Toronto, ON
- Temporary
In collaboration with the Clinical Team Manager and Nurse Practitioners, you will be responsible for supporting and being part of a high-performance team, ensuring the delivery of quality…
Added 11 mins ago
TB
Manager, Fulfillment (TBS)
The Beer Store
Bolton, ON
- Full-time
We are currently searching for a Manager, Fulfillment (TBS), reporting to the Senior Manager, Supply Chain Planning. This vacancy is a full-time, permanent opportunity. The Manager,…
Added 11 mins ago
BM
Forensic Community & Liaison Nurse, Registered Nurse (RN)/ Registered Psychiatric Nurse (RPN)
BC Mental Health and Substance Use Services
Vancouver, BC
- Full-time
…assessment tools as per policy. Identify, develop and implement an Integrated Treatment Plan (ITP) based on the evaluation of clinical risk and need through the completion of the Short-term…
Added 11 mins ago
PH
Reporting Architect, BC Health Workday
Provincial Health Services Authority
Burnaby, BC
- Temporary
Reporting to the Manager of Reporting and Dashboards, the Reporting Architect is responsible for governing the technical architecture and solution design to ensure alignment with enterprise…
Added 11 mins ago
SC
HRBP / HR Manager – People and Performance
SYSTRA Canada
Toronto, ON
- Full-time
The People & Performance Manager serves as the strategic HR Business Partner to the Project Director of Design Integration within the Project LRT Alliance, supporting a complex three-way…
Added 11 mins ago
BS
Project Operations Manager
BVGlazing Systems
Niagara Falls, ON
- $60,000 to $80,000 CAD / year
- Full-time
…most iconic skylines. From Toronto to Texas, we are vertically integrated to design, engineer, manufacture and install the complete building envelope with today’s most ambitious developers.…
Added 11 mins ago
UO
Communications Specialist, Office of the VP (Finance and Services) and CFO
University of Calgary
Calgary, AB
- Full-time
Reporting to the Senior Manager, Operations, the position is responsible for developing and implementing communications and marketing strategies that promote portfolio priorities, projects,…
Added 26 mins ago
T
HR Specialist, Total Rewards - HR M&A Advisor
TD
Toronto, ON
- Full-time
…pay solutions. With centres of expertise across policy and planning, compensation design, compensation advisory, and acquisition and divestiture activity, we develop and customize base…
Added 26 mins ago
S
D365 Project Manager
Semex
Guelph, ON
- Full-time
We are currently looking for a D365 Project Manager to join our team. Reporting to the Chief Financial Officer, this role is responsible for the disciplined planning, governance and…
Added 41 mins ago
BP
Senior Information Systems Analyst (Enterprise Applications)
Bruce Power
Bruce Power
- Full-time
Establish standards to assist the Manager in the development of an integrated and/or interfaced information management framework.
Added 41 mins ago
General Manager, Integrated Waste Services & Fuel Program - CA Posting
BWXT
Chalk River, ON
General Manager, Integrated Waste Service & Fuel Program, BWX Technologies - Technical Services Canada (TSC) (CNL project)
Added 41 mins ago
General Manager, Integrated Waste Services & Fuel Program
BWXT
Chalk River, ON
General Manager, Integrated Waste Services & Fuel Program, BWX Technologies – Technical Services Group (TSG)
Added 41 mins ago
TR
Superintendent, Utilities
Teck Resources Limited
Trail, BC
- $138,000 to $170,000 CAD / year
- Full-time
Teck’s Trail Operations, located in the community of Trail in British Columbia, is one of the world’s largest fully integrated zinc and lead smelting and refining complexes. Located in the…
Added 41 mins ago
TU
Communications Coordinator
The University of British Columbia
Kelowna, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
…Content Strategist and Engagement Assistant as members of an integrated Marketing and Communications team. Assignments are coordinated by the Manager to ensure complementary…
Added 41 mins ago
FT
Head of Private Markets - Canadian Wealth Management
Franklin Templeton
Toronto, ON
- Full-time
At Franklin Templeton, we believe success is built through powerful partnerships. As a forward thinking asset manager, we build dynamic relationships with clients, understand their goals,…
Added 56 mins ago
BC
Member Insight Manager
Beem Credit Union
Burnaby, BC · BC
- Full-time
Sitting within the Analytics CoE, the Member Insight Manager will lead the evolution of Beem’s qualitative insight capability and help create a more complete understanding of our members;…
Added 56 mins ago
PH
RN Maternity
Providence Healthcare
Vancouver, BC
- Full-time
Reporting to the Patient Care Manager, the Staff Nurse:
Added 56 mins ago
C
Consumer Insights Manager
CONAGRA
Mississauga, ON
- Full-time
Serves as a strategic business partner to Brand Management and R&D, collaborating closely with cross-functional teams to drive integrated business outcomes.
Added 56 mins ago
C
Project Manager (Municipal Infrastructure)
Chandos
Burnaby, BC · Calgary, Alberta
- $122,000 to $140,000 CAD / year
- Full-time
Project Manager – Critical Infrastructure (Water, Wastewater, Bridges, etc.)
Added 1 hour ago
TU
Manager, Strategic Initiatives
The University of British Columbia
Kelowna, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
The Manager, Strategic Initiatives and Projects is responsible for planning, managing and evaluating projects that advance the Faculty of Management’s approved strategic priorities. Working…
Added 1 hour ago
G
Lead, Vegetation (Ecologist)
Glencore
Sparwood, BC
- $108,000 to $127,000 CAD / year
- Full-time
Reporting to the Manager, Reclamation, the Lead, Vegetation provides technical expertise in vegetation ecology, ecosystem development, and revegetation to support mine reclamation and…
Added 1 hour ago
T
Agile Development Manager
TechInsights
Ottawa, ON
- Full-time
Over 650 companies and 150,000 users access the TechInsights Platform, the world’s largest vertically integrated collection of unmatched reverse engineering, teardown, and market analysis…
Added 1 hour ago
GA
Human Resources Manager
GDI Ainsworth
Mississauga, ON
- $80,000 to $95,000 CAD / year
- Full-time
The Human Resources Manager acts as a strategic business partner who will provide consulting services, representation, support and advice for complex labour and employment related matters.…

BGIS

Facility Services Manager

North Bay, ON, Canada

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Nov 4, 2026

Original job description

SUMMARY

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives.

KEY DUTIES & RESPONSIBILITIES

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

Full involvement with recruiting talent.
Provides mentoring, coaching and guidance to all team members.
Objectively recommends compensation adjustments.
Manages all aspects of performance.

Facility Management

Generate and dispatch service request work orders to vendors as per established process.
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).
Run report on open work orders and checks status with the appropriate vendors.
Update WO statuses if verified to be completed or resolved during follow up.
Respond to vendor inquiries regarding workorder related issues.
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).
Correcting information in the system, addresses, phone numbers.
Adding new vendors and locations to the system.

Finance

Review and resolve invoice referrals/escalations.
Review and resolve invoicing errors.
Review and approve billing for tech services.
Review and approval of invoices for payment (Oracle).
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.
Act as main point of contact, between the client and all other parties, technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.
Primary escalation point for taking care of any issues regarding service.
Involvement in specific Emergency workorders may need to be managed from start to end.
Requesting approvals from the client.
Review of PM workorders and following up with vendors as needed.
Participating and gathering information for QBR’s.

Reporting

Client reporting needs as required.

Quality Compliance

Execute quality & compliance team activities that support the quality compliance contractual obligations.
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant concerned parties to understand and identify process improvement opportunities.
Provide input for planning, development, execution and improvement of compliance-related processes and programs.
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant concerned parties, process documentation, providing contents to presentations, etc.
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.
Comply with all company policies and procedures and adhere to company standards.

Other duties as assigned.

KNOWLEDGE & SKILLS

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage day-to-day facility services, including vendor coordination, work orders, client inquiries and escalations, invoice review, and service reporting. Lead and support team members while helping implement and improve quality, compliance, and contractual processes.

Requirements

Requires 3–5 years of relevant facility or vendor management experience, strong organizational, analytical, communication, writing, and problem-solving skills, and the ability to work independently. Candidates should be proficient in Microsoft Excel, PowerPoint, Word, and Power BI, and understand applicable compliance requirements; no license or professional accreditation is required.

Skills

Facility Management
Vendor Management
People Leadership
Work Order Management
Invoice Review
Client Service Management
Quality Compliance
Regulatory Compliance
Reporting and Analysis
Project Planning
Process Improvement
Technical Writing
Communication
Training and Presentation
Problem-Solving
Microsoft Excel

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
Preventive Maintenance
Invoice Review
Oracle
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Quality Compliance
Regulatory Requirements
Contractual Obligations
Process Improvement
Process Documentation
Compliance Process Capability Studies
Client Reporting
Quarterly Business Reviews
Performance Management
Recruiting
Coaching
Mentoring
KPI Management
Emergency Work Orders
Data Verification
Service Escalations

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