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Added 15 mins ago
PA
IT Technician (Head office - Muskoka
Performance Auto Group
Huntsville, ON
- Full-time
…team at Performance Auto Group! We are currently seeking an IT Technician to join our IT Team in the Muskoka…
Added 15 mins ago
PA
Automotive Service Technician (Huntsville Honda)
Performance Auto Group
Huntsville, ON
- Full-time
Huntsville Honda is looking for a 310S Licensed Automotive Service Technician to join our high-volume shop. We offer a Competitive Compensation Package featuring a flat rate of…
Added 16 mins ago
CO
Library Service Assistant 1/2 Circulation/Shipping Assistant MILL
City of Winnipeg
Winnipeg, MB
- Full-time
Share responsibility for the physical processing and maintenance of library materials and then handling of items removed for the collection.
Added 16 mins ago
C
Equipment Repair & Maintenance Technician
Co-op
Shellbrook, SK
- Full-time
Lake Country Co-op invites applications for the position of full-time Equipment Repair & Maintenance Technician (Professional Services) at our Agro location in Shellbrook, Saskatchewan. If…
Added 16 mins ago
Technicien de production Albumin Purification Manufacturing Technician (Fins de semaine / Weekends)
GRIFOLS, S.A.
Montreal, QC
Added 16 mins ago
Technicien de production Albumin Purification Manufacturing Technician Rotating Shift
GRIFOLS, S.A.
Montreal, QC
Added 16 mins ago
E
Technician II Utility Service
Enbridge
Atikokan, ON · Fort Frances, ON
- Full-time
At Enbridge Gas, safety is at the heart of everything we do. As a Utility Service Technician II, you will play a key role in the safe, reliable, and efficient operation of our natural gas…
Added 31 mins ago
TC
Rotational Field Service Technician - Crushing
Toromont Cat
St. John's, NL
- Full-time
Toromont Cat is looking for a Rotational Field Service Technician - Crushing to provide superior service and product expertise to maintain high standards that ensure repairs are completed…
Added 31 mins ago
WO
Medical Laboratory Assistant - Laboratory Specimen Procurement - Peel Memorial Centre
William Osler Health System
Brampton, ON
- Full-time
Operation and maintenance of laboratory equipment, including properly functioning quality controlled automated analyzers as applicable
Added 31 mins ago
PH
Laboratory Attendant 2
Public Health Ontario
Peterborough, ON
- Full-time
Assists with set-up of quality control and maintenance of stock cultures.
Added 31 mins ago
EN
Guided Wave Ultrasonic Testing (GWUT) Technician
Echo NDE
AB · Red Deer County, Alberta
- Full-time
…North America. Our wide array of services is tailored towards maintenance, integrity, construction for both facility and pipeline sectors to a range of industries. As a company driven on…
Added 31 mins ago
EN
Phased Array Technician
Echo NDE
AB · Red Deer County, Alberta
- Full-time
…North America. Our wide array of services is tailored towards maintenance, integrity, construction for both facility and pipeline sectors to a range of industries. As a company driven on…
Added 45 mins ago
R|
Animal Health Technician - Part-time Occasional
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Part-time
Performs husbandry and technical duties related to the care and maintenance of animals,
Added 45 mins ago
AE
Mine Planning Technician
Agnico Eagle Mines Limited
Kirkland Lake, ON
- Full-time
Develop mining plans in conjunction with other departments such as maintenance, electrical, geology and underground and are required to follow all acts regulations under the OHSA and Reg.…
Added 45 mins ago
TP
Guardian - Forestry, Recreation, Lands
Trimark People Solutions
Alert Bay, BC
- Full-time
POSITION SUMMARY: Under the direction of the Director of Natural Resources (NR), the NR Stewardship Technician will be responsible for field activities related to 'Namgis natural resource…
Added 45 mins ago
RC
Service Writer at Prairie AG
Reesink Canada
AB · Blackfoot, AB
- Full-time
…helping you choose the right equipment to providing expert maintenance and customization. At Prairie AG, we’re committed to building lasting relationships through outstanding customer care…
Added 45 mins ago
A
Journeyman Automotive Technician - Kia of Hamilton
AutoCanada
Hamilton, ON
- Other
As an Automotive Technician, your primary responsibilities include diagnosing, testing, and repairing vehicle systems to ensure their security and functionality, using specialized tools and…
Added 45 mins ago
AH
Customer Service Representative
Airtika Heating and Cooling Ltd.
Kelowna, BC
- Full-time
Inbound and Outbound Communication: Answer incoming calls, address customer inquiries regarding repairs, maintenance, and billing, and make outbound calls to confirm or book appointments.
Added 46 mins ago
SD
Regulated Pharmacy Technician, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Kitchener, ON
- Part-time
…in the delivery of pharmacy services and participate in the maintenance and operations of the Pharmacy as described by the Pharmacy Standards of Practice, and to provide superior, timely,…
Added 1 hour ago
Lineman Journeyman
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Niagara Falls, ON
…technical expertise to the installation, assembly, stringing, maintenance, and repair of electrical powerline systems while working alongside experienced field…
Added 1 hour ago
H&
Lot Attendant
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Gander, NL
- Full-time
Perform basic pre-trip inspections and report vehicle maintenance or safety concerns.
Added 1 hour ago
TO
Chief Operator - repost
Town of Tillsonburg
Tillsonburg, ON
- $42.72 to $49.97 CAD / hour
- Full-time
Ensure that accurate records of matters that may affect the safe management, operation and maintenance of the refrigeration plant and pools are maintained at all times;
Added 1 hour ago
VI
Technician (Full Time)
Valvoline Inc
Sarnia, ON
- $18.75 CAD / hour
- Full-time
As a lube technician (aka auto technician), you will help keep our guests safe on the road by providing top-tier
Added 1 hour ago
CC
Technician Laboratory/QC
Cabot Corporation
Saint-Jean-sur-Richelieu, QC · St. Jean
- Full-time
Added 1 hour ago
Agriculture Equipment Mechanic
South Country Equipment
Moose Jaw, SK
The maintenance and repair of John Deere equipment

BGIS

Facility Services Manager

North Bay, ON, Canada

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Nov 4, 2026

Original job description

SUMMARY

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives.

KEY DUTIES & RESPONSIBILITIES

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

Full involvement with recruiting talent.
Provides mentoring, coaching and guidance to all team members.
Objectively recommends compensation adjustments.
Manages all aspects of performance.

Facility Management

Generate and dispatch service request work orders to vendors as per established process.
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).
Run report on open work orders and checks status with the appropriate vendors.
Update WO statuses if verified to be completed or resolved during follow up.
Respond to vendor inquiries regarding workorder related issues.
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).
Correcting information in the system, addresses, phone numbers.
Adding new vendors and locations to the system.

Finance

Review and resolve invoice referrals/escalations.
Review and resolve invoicing errors.
Review and approve billing for tech services.
Review and approval of invoices for payment (Oracle).
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.
Act as main point of contact, between the client and all other parties, technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.
Primary escalation point for taking care of any issues regarding service.
Involvement in specific Emergency workorders may need to be managed from start to end.
Requesting approvals from the client.
Review of PM workorders and following up with vendors as needed.
Participating and gathering information for QBR’s.

Reporting

Client reporting needs as required.

Quality Compliance

Execute quality & compliance team activities that support the quality compliance contractual obligations.
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant concerned parties to understand and identify process improvement opportunities.
Provide input for planning, development, execution and improvement of compliance-related processes and programs.
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant concerned parties, process documentation, providing contents to presentations, etc.
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.
Comply with all company policies and procedures and adhere to company standards.

Other duties as assigned.

KNOWLEDGE & SKILLS

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage day-to-day facility services, including vendor coordination, work orders, client inquiries and escalations, invoice review, and service reporting. Lead and support team members while helping implement and improve quality, compliance, and contractual processes.

Requirements

Requires 3–5 years of relevant facility or vendor management experience, strong organizational, analytical, communication, writing, and problem-solving skills, and the ability to work independently. Candidates should be proficient in Microsoft Excel, PowerPoint, Word, and Power BI, and understand applicable compliance requirements; no license or professional accreditation is required.

Skills

Facility Management
Vendor Management
People Leadership
Work Order Management
Invoice Review
Client Service Management
Quality Compliance
Regulatory Compliance
Reporting and Analysis
Project Planning
Process Improvement
Technical Writing
Communication
Training and Presentation
Problem-Solving
Microsoft Excel

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
Preventive Maintenance
Invoice Review
Oracle
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Quality Compliance
Regulatory Requirements
Contractual Obligations
Process Improvement
Process Documentation
Compliance Process Capability Studies
Client Reporting
Quarterly Business Reviews
Performance Management
Recruiting
Coaching
Mentoring
KPI Management
Emergency Work Orders
Data Verification
Service Escalations

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