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Added 25 mins ago
Hotel Maintenance Manager
West Edmonton Mall Property Inc. (West Edmonton Mall & Fantasyland Hotel)
Edmonton, AB
The Hotel Maintenance Manager is accountable for the overall performance and direction of the maintenance department supporting Fantasyland Hotel and West Edmonton Mall Inn. The role leads…
Added 25 mins ago
Manager of Manufacturing (QA) - MC2
Westerkirk
Woolwich, ON
…aerospace company with capabilities that span design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians,…
Added 26 mins ago
PI
Unix Support
Pantheon Inc
Regina, SK
- Contract
Knowledge of data centre operations, hardware maintenance, and infrastructure security.
Added 26 mins ago
P
Manufacturing Quality Assurance Manager
Prysmian
Prescott, ON
- Full-time
This position reports to the Canada Regional Quality Manager. The Prescott, ON, Canada facility produces low voltage, and medium voltage power cables. The Quality Manager will be…
Added 55 mins ago
B
Facility Services Manager
BGIS
North Bay, ON
- Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 55 mins ago
B
Facility Manager III
BGIS
Montreal, QC
- Full-time
…objectives, performance evaluation and communicating vision for operations and maintenance; supervise facility…
Added 55 mins ago
WM
Industrial Maintenance Technician/Millwright, Day Shift
Waste Management, Inc. (WM)
Edmonton, AB
- Full-time
…electrical motors, pulleys, shafts, and bearings. As a Plant Maintenance Technician, you'll jump into action when systems fail, using your skills to quickly identify and fix issues,…
Added 1 hour ago
System Control Centre - Senior System Operator
Elexicon Energy Inc.
Ajax, ON
…passionate about what they do and are engaged in day-to-day operations, projects and initiatives to support Our Why of empowering the communities we serve and helping customers create the…
Added 1 hour ago
DF
Systems Engineer
DUCA Financial Services Credit Union Ltd.
Toronto, ON · North York, ON
- Full-time
The Systems Engineer will support the build, deployment, maintenance, and monitoring of DUCA’s information technology systems and processes, comprised of physical and cloud hypervisor…
Added 2 hours ago
TC
Service Advisor
Toromont Cat
Concord, ON
- Full-time
Toromont Cat is looking for a Service Advisor to join our team in Toronto! This position will provide technical direction and accountability for scheduling all equipment repairs with both…
Added 2 hours ago
A
Maintenance Coordinator YYZ
AvPosts
Mississauga, ON
- Internship
Reporting to: Maintenance Manager Location: Mississauga, Ontario Schedule: This role works an 11 hour shift (inclusive of 1 hour of unpaid breaks) Closing date: November 13, 2026 The big…
Added 2 hours ago
SA
Engineering Manager - Production & Energy
Standard Aero
Winnipeg, MB
- Full-time
The Production & Energy Engineering Manager provides technical leadership and oversight for the combined Energy and Production Engineering teams. This role is responsible for supporting…
Added 2 hours ago
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Engineering Manager - Repair & Process
Standard Aero
Winnipeg, MB
- Full-time
The Repair Development & Process Engineering Manager provides technical leadership and oversight for the combined Repair Development and Process Engineering teams. This role is responsible…
Added 3 hours ago
TH
Plastic & Reconstructive Surgeon
The Hospital for Sick Children
Toronto, ON
- Full-time
…quality improvement infrastructure and support the ongoing maintenance of American Burn Association (ABA) verification standards. The Paediatric Burn Program at the Hospital for Sick…
Added 4 hours ago
CG
Assistant Manager, Banquets & Catering
Compass Group Canada
Winnipeg, MB
- Full-time
The Assistant Manager, Banquets & Catering will be responsible for managing the operations and maintaining profitable banquets while achieving revenue targets and meeting budgeted margins.…
Added 5 hours ago
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Program Coordinator – Warming Centre
The Salvation Army in Canada
Prince Albert, SK
- Full-time
…and everyone living in it. They direct the team and ensure operations are efficient, safe, and secure. The Program Coordinator – Warming Centre shall ensure guests’ safety while interacting…
Added 5 hours ago
Audi Service Technician
The Jim Pattison Auto Group
Edmonton, AB
…join our dealership. In this role, you will serve as a key technical leader within the Service Department, providing mentorship, guidance, and support to the technician team while ensuring…
Added 8 hours ago
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Program Coordinator – Warming Centre
The Salvation Army Canada and Bermuda Territory
Prince Albert, SK
- Full-time
…and everyone living in it. They direct the team and ensure operations are efficient, safe, and secure. The Program Coordinator – Warming Centre shall ensure guests’ safety while interacting…
Added 9 hours ago
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Inventory and Component Repair Sr. Manager
Top Aces
Saguenay, QC
- Full-time
The Inventory and Component Repair Sr. Manager (Inv and CR Sr. Manager) is responsible for leading inventory control and internal component repair operations at the Bagotville Repair Shop…
Added 9 hours ago
P
Quality Assurance Manager
Prysmian
Johnstown, ON
- $87,000 to $117,000 CAD / year
- Full-time
The Quality Manager will work closely with other members of the manufacturing operations team, engineering, and other support leaders to assure the effective implementation of quality…
Added 9 hours ago
FC
Senior Manager, Credit Solutions, Commercial Services
FirstOntario Credit Union
St. Catharines, ON
- Full-time
As a member of the Commercial Services team within the Business Banking Group, the Senior Manager, Credit Solutions, Commercial Services is responsible for the credit management,…
Added 9 hours ago
Manager, Engineering
Toronto Hydro
Toronto, ON
Reporting to the Senior Manager, Grid Planning, the Manager, Engineering leads a team responsible for system studies, system planning, and grid modernization initiatives. The role provides…
Added 9 hours ago
MANAGER PARKS
City of Toronto
Toronto, ON
…within their area, as well as city wide responsibilities for technical and community response issues. Working cooperatively with other Branches and Divisions, the Manager provides…
Added 10 hours ago
I
Process/Project Engineer
Innophos
Port Maitland, ON
- $90,000 to $105,000 CAD / year
- Full-time
…improve plant performance, provide start-up assistance, assist maintenance employees, troubleshooting,…
Added 11 hours ago
TS
Store Associate
The Salvation Army in Canada
Peterborough, ON
- Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.

BGIS

Facility Services Manager

North Bay, ON, Canada

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Nov 4, 2026

Original job description

SUMMARY

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives.

KEY DUTIES & RESPONSIBILITIES

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

Full involvement with recruiting talent.
Provides mentoring, coaching and guidance to all team members.
Objectively recommends compensation adjustments.
Manages all aspects of performance.

Facility Management

Generate and dispatch service request work orders to vendors as per established process.
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).
Run report on open work orders and checks status with the appropriate vendors.
Update WO statuses if verified to be completed or resolved during follow up.
Respond to vendor inquiries regarding workorder related issues.
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).
Correcting information in the system, addresses, phone numbers.
Adding new vendors and locations to the system.

Finance

Review and resolve invoice referrals/escalations.
Review and resolve invoicing errors.
Review and approve billing for tech services.
Review and approval of invoices for payment (Oracle).
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.
Act as main point of contact, between the client and all other parties, technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.
Primary escalation point for taking care of any issues regarding service.
Involvement in specific Emergency workorders may need to be managed from start to end.
Requesting approvals from the client.
Review of PM workorders and following up with vendors as needed.
Participating and gathering information for QBR’s.

Reporting

Client reporting needs as required.

Quality Compliance

Execute quality & compliance team activities that support the quality compliance contractual obligations.
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant concerned parties to understand and identify process improvement opportunities.
Provide input for planning, development, execution and improvement of compliance-related processes and programs.
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant concerned parties, process documentation, providing contents to presentations, etc.
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.
Comply with all company policies and procedures and adhere to company standards.

Other duties as assigned.

KNOWLEDGE & SKILLS

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage day-to-day facility services, including vendor coordination, work orders, client inquiries and escalations, invoice review, and service reporting. Lead and support team members while helping implement and improve quality, compliance, and contractual processes.

Requirements

Requires 3–5 years of relevant facility or vendor management experience, strong organizational, analytical, communication, writing, and problem-solving skills, and the ability to work independently. Candidates should be proficient in Microsoft Excel, PowerPoint, Word, and Power BI, and understand applicable compliance requirements; no license or professional accreditation is required.

Skills

Facility Management
Vendor Management
People Leadership
Work Order Management
Invoice Review
Client Service Management
Quality Compliance
Regulatory Compliance
Reporting and Analysis
Project Planning
Process Improvement
Technical Writing
Communication
Training and Presentation
Problem-Solving
Microsoft Excel

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
Preventive Maintenance
Invoice Review
Oracle
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Quality Compliance
Regulatory Requirements
Contractual Obligations
Process Improvement
Process Documentation
Compliance Process Capability Studies
Client Reporting
Quarterly Business Reviews
Performance Management
Recruiting
Coaching
Mentoring
KPI Management
Emergency Work Orders
Data Verification
Service Escalations

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