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Added 4 mins ago
LC
Merchandising Manager, Nature's Treasure
Loblaw Companies Limited
Hamilton, ON
- Full-time
The Merchandising Manager is a pivotal role which provides required support to the Senior Merchandising Manager, Nature’s Treasure, Director of Merchandising and Franchisees to develop and…
Added 4 mins ago
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Maintenance Planner
Agropur
Quebec, QC
- Full-time
Reporting to the Maintenance Manager, the Maintenance Planner is responsible for planning and coordinating the execution of scheduled maintenance activities at the plant. The incumbent is…
Added 4 mins ago
W
Operations Project Manager
WithBureau
Vancouver, BC
- Full-time
The Operations Project Manager owns delivery for Bureau's larger client accounts, from signed order through to a Perfect Install: every booth Fully Complete, on the promised date, with a…
Added 4 mins ago
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Sales Support Manager-Data Centre & Managed IT Services
SaskTel
SK · Saskatchewan, Canada
- Full-time
Help shape what’s next in technology at SaskTel. As Sales Support Manager, you’ll support both the Cloud/Data Centre and Managed IT Services (MITS) product portfolios, turning market…
Added 4 mins ago
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Data & AI Solution Architect
SaskTel
SK · Saskatchewan, Canada
- Contract
Accountable for architectural and design leadership in Information Technology (IT) focusing on driving the development of detailed IT architecture and designs in support of corporate,…
Added 4 mins ago
S
AI Data Architect
SaskTel
SK · Saskatchewan, Canada
- Contract
Accountable for architectural and design leadership in Information Technology (IT) focusing on driving the development of detailed IT architecture and designs in support of corporate,…
Added 4 mins ago
P
Agile IT Project Manager, Asset Management
Procom
Toronto, ON · Greater Toronto Area, Canada
- Contract
On behalf of our Banking client, Procom is searching for an Agile IT Project Manager, Asset Management for a 12-month role. This position is a hybrid position with 4 days onsite at our…
Added 19 mins ago
Senior Analyst, Commercial QA (12 month contract)
EQ Bank | Canada's Challenger Bank
Toronto, ON
The QA Analyst is responsible for assisting the Manager in the development and maintenance of the Quality Assurance Framework [“QAF”] for the SFR business and executes the necessary…
Added 19 mins ago
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Treasury Manager
Equinix
Toronto, ON
- Full-time
…opportunities to develop and partner with capital markets, corporate development, FP&A, investor relations, tax, legal, and accounting internally. Externally, your stakeholders would…
Added 19 mins ago
SJ
Registered Practical Nurse - Integrated Comprehensive Care Program
St. Joseph's Home Care
Hamilton, ON
- $27.52 to $29.84 CAD / hour
- Part-time
participating in regular and on-going professional development / learning opportunities, with the goal of obtaining more advanced or specialized nursing skills, as may be necessary for…
Added 19 mins ago
Digital & eCommerce Specialist
Brewers Retail Inc
Bolton, ON
…Centres, Draught Services, Customer Experience Centre, and Corporate Office, our team brings passion, expertise, and a commitment to exceptional service every day. We are proud to foster a…
Added 19 mins ago
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Senior Manager, Physical Security
BGIS
Markham, ON
- Full-time
The Senior Manager, Physical Security will be a key member of the BGIS Corporate Security and Business Continuity Management team, and will lead North American physical security…
Added 19 mins ago
Senior Contracts Specialist
Trans Mountain
Calgary, AB
…contract closeout. The Contract Specialist will support the development of project supply chain strategies and work collaboratively with project teams to obtain approval and implement…
Added 19 mins ago
Assistant Manager, Performance Improvement
Scotiabank
Ottawa, ON
The Assistant Manager, Performance Improvement is responsible for supporting quality assurance activities, managing team service level agreements (SLAs), and ensuring the effective…
Added 19 mins ago
Senior Manager, AI and Emerging Technology sourcing
Scotiabank
Toronto, ON
…Bank accelerates its digital and AI transformation. As Senior Manager, Technology Sourcing, you'll lead high-impact sourcing strategies across some of the Bank's most complex and…
Added 34 mins ago
R&
Operations Officer I
Robertson & Company Ltd.
Toronto, ON
- Contract
…operations across most major verticals, including institutional & corporate, wealth management, private clients, commercial banking, treasury, and retail…
Added 34 mins ago
PS
Internal Audit Manager
Professional Staffing
Toronto, ON · Greater Toronto Area, Canada
- $110,000 to $120,000 CAD / year
- Full-time
The Manager, Internal Audit & Controls is responsible for leading the development, implementation, and continuous improvement of the organization’s internal control framework and executing…
Added 34 mins ago
SW
Territory Retail Sales Manager
Steam Whistle Brewing
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Assist the distribution department as required to maintain sales and relationships and to support corporate initiatives and programs and provide emergency delivery support when called upon
Added 34 mins ago
O
Company Security Officer
Optiv
Ottawa, ON · Toronto, ON
- $103,000 to $137,000 CAD / year
- Full-time
…establishing, implementing, and maintaining Optiv Canada Federal’s corporate security program in support of Canadian federal and defence opportunities. The CSO serves as the organization's…
Added 34 mins ago
TA
Recruitment Manager
Top Aces
Dorval, QC
- Full-time
The Recruitment Manager owns the organization’s recruitment strategy and end-to-end talent acquisition delivery. This role combines strategic planning, governance, market intelligence and…
Added 49 mins ago
Contracts Administrator
L3Harris Technologies
Montreal, QC
Reporting to the Senior Manager of Contracts, the successful candidate will operate with a degree of independence and nominal oversight. The incumbent will serve as a trusted advisor on…
Added 49 mins ago
MI
Associate, Portfolio Operations
MUFG Investor Services
Halifax, NS
- Full-time
…banking, payments, fund financing, foreign exchange overlay, corporate and regulatory services, custody, business consulting, and more. Operating from 17 locations worldwide, we help…
Added 49 mins ago
W
(CAN) Pharmacy Manager
Walmart
Dryden, ON
- Full-time
The Pharmacy Manager is responsible for all day-to-day activities affecting the people, operations, and merchandise in their division. The Pharmacy Manager must also see that the Pharmacy…
Added 49 mins ago
UH
Medical Laboratory Technologist, Hematology
University Health Network
Toronto, ON
- Full-time
Reports to: Manager, Core Laboratory and Rapid Response
Added 49 mins ago
RB
Group Advantage Relationship Manager Intern
Royal Bank of Canada
Vancouver, BC
- Full-time
You are a mobile sales professional responsible for the retention and growth of assigned commercial and corporate clients (Sponsors) of RBC’s Group Advantage business. You love the…

BGIS

Facility Services Manager

North Bay, ON, Canada

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Apply by: Dec 4, 2026
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Nov 4, 2026

Original job description

Summary

JOB DESCRIPTION

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives.

Key Duties & Responsibilities

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

Full involvement with recruiting talent.
Provides mentoring, coaching and guidance to all team members.
Objectively recommends compensation adjustments.
Manages all aspects of performance.

Facility Management

Generate and dispatch service request work orders to vendors as per established process.
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).
Run report on open work orders and checks status with the appropriate vendors.
Update WO statuses if verified to be completed or resolved during follow up.
Respond to vendor inquiries regarding workorder related issues.
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).
Correcting information in the system, addresses, phone numbers.
Adding new vendors and locations to the system.

Finance

Review and resolve invoice referrals/escalations.
Review and resolve invoicing errors.
Review and approve billing for tech services.
Review and approval of invoices for payment (Oracle).
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.
Act as main point of contact, between the client and all other parties, technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.
Primary escalation point for taking care of any issues regarding service.
Involvement in specific Emergency workorders may need to be managed from start to end.
Requesting approvals from the client.
Review of PM workorders and following up with vendors as needed.
Participating and gathering information for QBR’s.

Reporting

Client reporting needs as required.

Quality Compliance

Execute quality & compliance team activities that support the quality compliance contractual obligations.
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant concerned parties to understand and identify process improvement opportunities.
Provide input for planning, development, execution and improvement of compliance-related processes and programs.
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant concerned parties, process documentation, providing contents to presentations, etc.
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.
Comply with all company policies and procedures and adhere to company standards.
Other duties as assigned.

Knowledge & Skills

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage day-to-day facility service operations, including vendor coordination, work orders, client inquiries, escalations, invoicing, and reporting. Lead and support team members while helping implement and improve quality, compliance, and contractual processes.

Requirements

Requires 3–5 years of relevant facility or vendor management experience, strong organizational, analytical, communication, and process-management skills, and proficiency with Microsoft Office and Power BI. Candidates should be able to work independently and understand applicable compliance requirements; no license or professional accreditation is required.

Skills

Facility Management
Vendor Management
People Leadership
Work Order Management
Client Service Management
Invoice Review
Compliance Management
Quality Assurance
Reporting and Analysis
Project Planning
Process Improvement
Technical Writing
Communication
Training and Presentation
Problem-Solving
Microsoft Excel, PowerPoint, Word, and Power BI

Visa sponsorship

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Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
Preventive Maintenance
Client Service
People Leadership
Recruiting
Coaching
Performance Management
Invoice Review
Oracle
Quality Compliance
Contractual Obligations
Regulatory Requirements
Process Improvement
Process Documentation
Compliance Process Capability Studies
Key Performance Indicators
Client Reporting
Quarterly Business Reviews
Emergency Work Orders
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI

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