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Added 1 min ago
YS
Information and Communications Technology (ICT) Supervisor
Yemen ShortList
Aden
- Contract
Executing the maintenance, follow-up and monitoring of all IT and Telecom equipment, tools and services, as well as ensuring onsite technical support and training of users under his/her…
Added 1 min ago
MO
Manager of Recreation & Community Operations
Municipality of Grey Highlands
Markdale, ON
- $102,394.5 to $119,769 CAD / year
- Full-time
Reporting to the Director of Community Services, the Manager of Recreation & Community Operations is responsible for the overall coordination, administration, and operational leadership of…
Added 1 min ago
MI
Associate, Portfolio Operations
MUFG Investor Services
Halifax, NS
- Full-time
MUFG Investor Services is a trusted partner to many of the world’s largest public and private funds, providing asset servicing and operational solutions built for alternatives. With over $1…
Added 1 min ago
CR
Maintenance Aide Full Time
COGIR Real Estate
Winnipeg, MB
- Full-time
Reporting to the General Manager, the Maintenance Aide executes routine repairs and carries out minor maintenance operations with a focus on providing superior customer service to our…
Added 1 min ago
E3
Manager of EPR & Sustainability
Environmental 360 Solutions
Aurora, ON
- $100,000 to $125,000 CAD / year
- Full-time
Advise the VP and E360S Leadership on the development and implementation of sustainability strategies and initiatives affecting E360S operations and E360S services provided to our customers.
Added 1 min ago
CL
Purchaser
CCL Label
Toronto, ON · Etobicoke, ON
- Full-time
We are seeking a detail-oriented and proactive Purchaser/Buyer to join our team, reporting directly to the Technical Services & Technical Development Manager. This role is essential in…
Added 1 min ago
L
Senior Responsible Supply Chain Manager, Western Hemisphere- Social Responsibility (Spanish speaking)
lululemon
Vancouver, BC
- Full-time
…support responsible practices of doing business in our everyday operations. We collaborate with our vendors, and external stakeholders to foster resilience in the garment industry and build…
Added 2 mins ago
Patient & Family Experience Coordinator - Patient & Family Experience
CAMH
Toronto, ON
…Patient and Family Experience team. Reporting to the Senior Manager of Patient and Family Experience, this position will support both the Family Resource Centre and the Patient and Family…
Added 2 mins ago
COOK
Southbridge Healthcare LP
Stratford, ON
…mealtimes; assumes responsibility for routine departmental operations in the absence of the Dietary Manager, including staff replacements and service calls for malfunctioning…
Added 2 mins ago
LAUNDRY AIDE
Southbridge Healthcare LP
Toronto, ON
Southbridge Care Homes provides exceptional acquisition, management, and redevelopment services for long-term care homes and retirement communities across Ontario. Our mission is to…
Added 2 mins ago
CAF - Funding Administrator
Serpent River First Nation
Cutler, ON
…team-based environment, the Administrator ensures efficient operations, maintains strict confidentiality, and supports effective communication between Committees, Council, Administration,…
Added 2 mins ago
A-
Supervisor, Registry Services
AMA - Alberta Motor Association
Calgary, AB
- Full-time
Reporting to the Manager of Member and Travel Services, you’ll support AMA’s strategies and plans, providing direction to employees to help them deliver on these strategies in their…
Added 2 mins ago
TH
Loss Prevention Specialist Full Time (RICHMOND HILL)
The Home Depot
Richmond Hill, ON
- Full-time
Familiarity with retail operations and shrink prevention.
Added 2 mins ago
R
Digital Marketing Manager
Roadpost
Toronto, ON
- Full-time
At BlueCosmo, we keep people connected where cell coverage ends. From remote adventures to critical business operations, we provide satellite phones, messengers, and data solutions that…
Added 16 mins ago
T
Industrial Sales Representative - Vancouver Alberta
Tingue
AB · Alberta, Canada
- Full-time
Tingue services customers in the hospitality, healthcare, and commercial linen industry. We serve customers by solution selling all products with personal service and follow up, meeting or…
Added 16 mins ago
ML
Health, Safety & Environmental Manager
Matix Lumber
Headingley, MB
- Full-time
We are looking for a Health, Safety & Environmental Manager who will lead the development, implementation, and oversight of health and safety programs within our group of companies located…
Added 16 mins ago
WF
Clerk
Waycobah First Nation
Whycocomagh, NS
- Part-time
…or credit cards from customers in exchange for products or services. The store Clerk also balances the cash drawer at the end of each shift. This role is fundamental in achieving customer…
Added 16 mins ago
GC
Account Manager (Electrical)
GRAYBAR CANADA
Fredericton, NB
- Full-time
…automation and telecommunications products that supports these operations through related supply chain management and logistics services. Graybar Canada operates more than 35 branches…
Added 16 mins ago
Project Manager, Customer Success & Account Management
GoBolt
Toronto, ON
We are looking for a Project Manager to support our Account Management and Customer Success division. In this role you will own the planning and execution of merchant projects, from new…
Added 16 mins ago
Regional Manager, Workplace - Americas
Infoblox
Burnaby, BC
We have an opportunity for a Regional Manager, Workplace - Americas to join our Workplace Operations & Events team in Burnaby, Canada, reporting to the Director, Global Workplace Operations…
Added 16 mins ago
SN
195-26-5 Child Youth Case Manager
Six Nations
Ohsweken, ON
- Full-time
JOB SUMMARY: The Case Manager reports to and works under the direction and supervision of the Child & Health Program Supervisor. This position manages cases and coordinates services for…
Added 31 mins ago
TT
Procurement and Supply Chain Intern – Summer 2027
TTM Technologies
Toronto, ON
- Full-time
…time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and bring them to…
Added 31 mins ago
SA
Seasonal Spa Laundry & Cleaning Attendant
Sweat and Tonic
Toronto, ON
- Full-time
…Seasonal Spa Laundry & Cleaning Attendant to support our Tonic Spa operations during the busy holiday and winter season. The primary focus of this role is managing daily laundry operations,…
Added 31 mins ago
TC
Fundraising & Communications Manager
Toronto Cat Rescue
Toronto, ON
- Full-time
Toronto Cat Rescue is seeking an experienced Fundraising and Communications Manager to lead fundraising growth, strengthen donor and partner relationships, and oversee communications that…
Added 31 mins ago
L
Financial Service Representative - LendDirect Office 1603
LendDirect
St. Thomas, ON
- Full-time
…empowered us to develop convenient, easily accessible financial services that meet our customers' growing…

BGIS

Facility Services Manager

North Bay, ON, Canada

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Apply by: Dec 4, 2026
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Nov 4, 2026

Original job description

Summary

JOB DESCRIPTION

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives.

Key Duties & Responsibilities

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

Full involvement with recruiting talent.
Provides mentoring, coaching and guidance to all team members.
Objectively recommends compensation adjustments.
Manages all aspects of performance.

Facility Management

Generate and dispatch service request work orders to vendors as per established process.
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).
Run report on open work orders and checks status with the appropriate vendors.
Update WO statuses if verified to be completed or resolved during follow up.
Respond to vendor inquiries regarding workorder related issues.
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).
Correcting information in the system, addresses, phone numbers.
Adding new vendors and locations to the system.

Finance

Review and resolve invoice referrals/escalations.
Review and resolve invoicing errors.
Review and approve billing for tech services.
Review and approval of invoices for payment (Oracle).
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.
Act as main point of contact, between the client and all other parties, technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.
Primary escalation point for taking care of any issues regarding service.
Involvement in specific Emergency workorders may need to be managed from start to end.
Requesting approvals from the client.
Review of PM workorders and following up with vendors as needed.
Participating and gathering information for QBR’s.

Reporting

Client reporting needs as required.

Quality Compliance

Execute quality & compliance team activities that support the quality compliance contractual obligations.
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant concerned parties to understand and identify process improvement opportunities.
Provide input for planning, development, execution and improvement of compliance-related processes and programs.
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant concerned parties, process documentation, providing contents to presentations, etc.
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.
Comply with all company policies and procedures and adhere to company standards.
Other duties as assigned.

Knowledge & Skills

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage day-to-day facility service operations, including vendor coordination, work orders, client inquiries, escalations, invoicing, and reporting. Lead and support team members while helping implement and improve quality, compliance, and contractual processes.

Requirements

Requires 3–5 years of relevant facility or vendor management experience, strong organizational, analytical, communication, and process-management skills, and proficiency with Microsoft Office and Power BI. Candidates should be able to work independently and understand applicable compliance requirements; no license or professional accreditation is required.

Skills

Facility Management
Vendor Management
People Leadership
Work Order Management
Client Service Management
Invoice Review
Compliance Management
Quality Assurance
Reporting and Analysis
Project Planning
Process Improvement
Technical Writing
Communication
Training and Presentation
Problem-Solving
Microsoft Excel, PowerPoint, Word, and Power BI

Visa sponsorship

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Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
Preventive Maintenance
Client Service
People Leadership
Recruiting
Coaching
Performance Management
Invoice Review
Oracle
Quality Compliance
Contractual Obligations
Regulatory Requirements
Process Improvement
Process Documentation
Compliance Process Capability Studies
Key Performance Indicators
Client Reporting
Quarterly Business Reviews
Emergency Work Orders
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI

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