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Added 14 mins ago
T
Program Manager, Carrier Operations & Governance
Twilio
Remote, Canada
- Full-time
- Remote
Join Twilio as a Program Manager, Carrier Operations & Governance - a tech-forward business analyst and program manager within a brand-new function built from the ground up to reshape how…
Added 14 mins ago
PF
Project Manager, Professional Services
PureFacts Financial Solutions
Toronto, ON
- $110,000 to $120,000 CAD / year
As a Project Manager, you will oversee the end-to-end delivery of projects, ensuring they are completed on time, within scope, and within budget. Acting as the main point of contact for…
Added 14 mins ago
Digital & eCommerce Specialist
Brewers Retail Inc
Bolton, ON
We are currently searching for a Digital & eCommerce Specialist, reporting to the Project Manager, Digital &eCommerce. This vacancy is a full-time, permanent opportunity. The Digital &…
Added 14 mins ago
B
Senior Manager, Physical Security
BGIS
Markham, ON
- Full-time
The Senior Manager, Physical Security will be a key member of the BGIS Corporate Security and Business Continuity Management team, and will lead North American physical security…
Added 14 mins ago
Senior Contracts Specialist
Trans Mountain
Calgary, AB
…closeout. The Contract Specialist will support the development of project supply chain strategies and work collaboratively with project teams to obtain approval and implement resulting…
Added 14 mins ago
Assistant Manager, Performance Improvement
Scotiabank
Ottawa, ON
The Assistant Manager, Performance Improvement is responsible for supporting quality assurance activities, managing team service level agreements (SLAs), and ensuring the effective…
Added 14 mins ago
SF
Project Manager - Temporary 12-month Term
St. Francis Xavier University
Antigonish, NS
- Full-time
Position Title: Project Manager - 12 Month Temporary
Added 29 mins ago
UI
Store excellence manager
UAP Inc.
Montreal, QC
- Full-time
The Store Excellence Manager is responsible, along with their team of project specialists and coordinators, for process improvement, the creation of standard operating procedures (SOPs),…
Added 29 mins ago
HC
Senior Capital Project Manager
Highbury Canco Corporation
Leamington, ON
- $100,000 to $125,000 CAD / year
- Full-time
Senior Capital Project Manager – Manufacturing (Engineering)
Added 29 mins ago
SI
Senior Product Manager
Spruce InfoTech Inc.
Toronto, ON
- Contract
The Senior Product Manager, Enterprise AI will provide end-to-end product leadership for priority AI initiatives, from opportunity identification and intake through prioritization,…
Added 29 mins ago
NB
Senior Advisor, Transfer Pricing
National Bank of Canada
Montreal, QC
- Full-time
Manager – Compensation taxation and international taxation. You work closely
Added 29 mins ago
T&
Project Controls Officer
Turner & Townsend
Ottawa, ON
- Full-time
Working closely with the Project Controls Manager to establish strong project controls process, procedures, and reporting
Added 29 mins ago
OS
Manager, Win50 Operations
OEG Sports & Entertainment
AB · Edmonton, AB
- Full-time
…Oilers Community Foundation 50/50 as well as other clients. The Manager, Win50 combines hands-on marketing execution with the operational coordination needed to deliver raffle marketing…
Added 29 mins ago
SG
Engineering Coordinator, Development
Sorbara Group of Companies
Woodbridge, ON
- Full-time
…managing servicing and infrastructure requirements, monitoring project budgets and schedules, and supporting the successful delivery of development…
Added 29 mins ago
MR
Mill Manager
MB Recruitment Canada
North Vancouver, BC
- $185,000 to $200,000 CAD / year
- Full-time
Provide on the job training in sound project management and control techniques for national staff assigned to the projects.
Added 29 mins ago
RE
Lead Structural Engineer
RedBranch Executive Search & Recruitment
Mississauga, ON
- $95,000 to $115,000 CAD / year
- Full-time
…across the product family, wide-flange steel members, sized per project load, span, and tilt, not off a fixed catalog spec. Prepare structural packages for review and final sign-off by the…
Added 29 mins ago
Senior Project Manager, Alternative Delivery
WSP
Winnipeg, MB
Lead the delivery of complex alternative delivery and P3 transportation projects, overseeing technical milestones, project phases, budgets and deadlines.
Added 29 mins ago
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Nuclear Buyer
Black & McDonald Limited
Pickering, ON
- Full-time
Ensure procurement activities are in line with project schedules
Added 29 mins ago
SC
Finance and Operations Assistant
Securitas Canada
Toronto, ON
- Full-time
Reporting to the Area Finance & Administration Manager, the Accounts Receivable & Operations Assistant is responsible for processing receivables and assisting with operational functions and…
Added 29 mins ago
O
Company Security Officer
Optiv
Ottawa, ON · Toronto, ON
- $103,000 to $137,000 CAD / year
- Full-time
…Security Program (CSP), Contract Security Manual (CSM), and project-specific security…
Added 29 mins ago
Forest Protection Specialist (Environmental Analyst 1(A)-(B)2)
The Government of Nova Scotia
Shubenacadie, NS
Reporting to the Manager of Risk Services, the Forest Protection Specialist is responsible for providing scientific and technical support to assess and manage wildfire hazards. This role…
Added 29 mins ago
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Performance Engineering Lead
TD
Mississauga, ON · Toronto, ON
- Full-time
Comply with well-defined enterprise technology delivery practices and standards and project management disciplines
Added 29 mins ago
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Senior DevOps Engineer
Nelnet
Mississauga, ON · CAN - MISSISSAUGA
- Full-time
Reporting to the Senior DevOps Manager, the Senior DevOps Engineer would join a team of experts focusing on Infrastructure as Code (IaC) Development, Automation, Innovations using DevOps…
Added 29 mins ago
Construction Manager (Jansen Stage 2)
BHP
Canada
As part of Jansen Stage 2 (JS2) Project Owner’s Team, the Construction Manager provides senior leadership to the JS2 team, focusing on development and implementation of construction…
Added 44 mins ago
Contracts Administrator
L3Harris Technologies
Montreal, QC
Reporting to the Senior Manager of Contracts, the successful candidate will operate with a degree of independence and nominal oversight. The incumbent will serve as a trusted advisor on…

BGIS

Facility Services Manager

North Bay, ON, Canada

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Apply by: Dec 4, 2026
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Nov 4, 2026

Original job description

Summary

JOB DESCRIPTION

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives.

Key Duties & Responsibilities

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

Full involvement with recruiting talent.
Provides mentoring, coaching and guidance to all team members.
Objectively recommends compensation adjustments.
Manages all aspects of performance.

Facility Management

Generate and dispatch service request work orders to vendors as per established process.
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).
Run report on open work orders and checks status with the appropriate vendors.
Update WO statuses if verified to be completed or resolved during follow up.
Respond to vendor inquiries regarding workorder related issues.
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).
Correcting information in the system, addresses, phone numbers.
Adding new vendors and locations to the system.

Finance

Review and resolve invoice referrals/escalations.
Review and resolve invoicing errors.
Review and approve billing for tech services.
Review and approval of invoices for payment (Oracle).
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.
Act as main point of contact, between the client and all other parties, technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.
Primary escalation point for taking care of any issues regarding service.
Involvement in specific Emergency workorders may need to be managed from start to end.
Requesting approvals from the client.
Review of PM workorders and following up with vendors as needed.
Participating and gathering information for QBR’s.

Reporting

Client reporting needs as required.

Quality Compliance

Execute quality & compliance team activities that support the quality compliance contractual obligations.
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant concerned parties to understand and identify process improvement opportunities.
Provide input for planning, development, execution and improvement of compliance-related processes and programs.
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant concerned parties, process documentation, providing contents to presentations, etc.
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.
Comply with all company policies and procedures and adhere to company standards.
Other duties as assigned.

Knowledge & Skills

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage day-to-day facility service operations, including vendor coordination, work orders, client inquiries, escalations, invoicing, and reporting. Lead and support team members while helping implement and improve quality, compliance, and contractual processes.

Requirements

Requires 3–5 years of relevant facility or vendor management experience, strong organizational, analytical, communication, and process-management skills, and proficiency with Microsoft Office and Power BI. Candidates should be able to work independently and understand applicable compliance requirements; no license or professional accreditation is required.

Skills

Facility Management
Vendor Management
People Leadership
Work Order Management
Client Service Management
Invoice Review
Compliance Management
Quality Assurance
Reporting and Analysis
Project Planning
Process Improvement
Technical Writing
Communication
Training and Presentation
Problem-Solving
Microsoft Excel, PowerPoint, Word, and Power BI

Visa sponsorship

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Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
Preventive Maintenance
Client Service
People Leadership
Recruiting
Coaching
Performance Management
Invoice Review
Oracle
Quality Compliance
Contractual Obligations
Regulatory Requirements
Process Improvement
Process Documentation
Compliance Process Capability Studies
Key Performance Indicators
Client Reporting
Quarterly Business Reviews
Emergency Work Orders
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI

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