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Added 12 mins ago
AS
Director of Retail Operations
Adrenalin Source For Sports
Calgary, AB
- Full-time
At least five years of leadership experience in retail or a related industry, with proven success as a retail Store Manager and experience overseeing multiple locations.
Added 12 mins ago
SW
Territory Retail Sales Manager
Steam Whistle Brewing
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We have an exciting opportunity for a Retail Sales Representative to promote and sell Steam Whistle pilsner and our other brands within the GTA.
Added 12 mins ago
SG
Engineering Coordinator, Development
Sorbara Group of Companies
Woodbridge, ON
- Full-time
…industry. Having operated commercial, industrial, office and retail properties, managed residential rentals, and built high-rise and low-rise communities for several decades, we have…
Added 12 mins ago
MC
Gérant de District / District Manager
Merchandising Consultants Associates
Montreal, QC
- $52,000 to $59,000 CAD / year
- Full-time
MCA is a proudly Canadian owned and operated leader in retail merchandising and in-store execution. We partner with Canada and the USA’s top brands, delivering exceptional service that…
Added 12 mins ago
T
Branch Manager I
TD
Weyburn, SK
- Full-time
…adhering to internal policies, practices, and processes? As Branch Manager, strive for excellence and execute with speed, raising the bar around…
Added 12 mins ago
T
Branch Manager I
TD
Kamsack, SK
- Full-time
…adhering to internal policies, practices, and processes? As Branch Manager, strive for excellence and execute with speed, raising the bar around…
Added 12 mins ago
MS
Part Time Merchandise Manager
Michaels Stores
Winnipeg, MB
- Part-time
Store - WINNIPEG-GARDEN CITY, MBThe Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards.…
Added 27 mins ago
W
(CAN) Pharmacy Manager
Walmart
Dryden, ON
- Full-time
…associates on OBWs/SOPs and Walmart workflow and ensures their execution. Develop, assess, motivate and retain team members. Promote Walmart's brand to team members and customers. Develop a…
Added 27 mins ago
CT
Team Lead, Space Planning
Canadian Tire Corporation
Toronto, ON · Retail City
- Full-time
Reporting to the Space Planning Manager, the Team Lead provides day-to-day leadership, guidance, and technical support to a team of Space Planning Specialists throughout the planogram (POG)…
Added 42 mins ago
CT
Team Lead, Space Planning
Canadian Tire Corporation
Toronto, ON
- Full-time
Reporting to the Space Planning Manager, the Team Lead provides day-to-day leadership, guidance, and technical support to a team of Space Planning Specialists throughout the planogram (POG)…
Added 42 mins ago
TH
Loss Prevention Specialist Full Time (RICHMOND HILL)
The Home Depot
Richmond Hill, ON
- Full-time
…by external and internal theft and fraud. The APS will drive execution of the Company’s Asset Protection strategy by utilizing available tools to minimize loss to the Company. An APS must…
Added 42 mins ago
TH
MERCHANDISING SPECIALIST ONLINE
The Home Depot
Canada
- Full-time
Maintain article data: cost, retail, status, (PIRs)Product Information Record, channel management data, assortment listings.
Added 42 mins ago
TH
Merchandising Execution Associate : Part Time (Temp) - VANCOUVER TERMINAL
The Home Depot
Vancouver, BC
- Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 42 mins ago
R
Digital Marketing Manager
Roadpost
Toronto, ON
- Full-time
As Digital Marketing Manager, you will play a key role in growing and protecting BlueCosmo’s airtime subscriber base through effective digital marketing strategies. Balancing disciplined…
Added 1 hour ago
OT
Business Development Manager
Olympia Tile+Stone Inc.
Toronto, ON
- $60,000 CAD / year
- Full-time
We are seeking an experienced, results-driven Business Development Manager to drive Flextile's sales growth, market expansion, and strategic business development initiatives across Canada…
Added 1 hour ago
TC
Manager Of Real Estate - Regional Director
TJX Canada – Winners, Marshalls, HomeSense
Mississauga, ON
- $118,709.6 to $168,709.6 CAD / year
- Full-time
We’re seeking a Manager Of Real Estate – Regional Director to lead the development and execution of TJX Canada’s regional real estate strategy for Central or Eastern Canada markets &…
Added 1 hour ago
Distribution Coordinator - Contract
Brewers Retail Inc
Bolton, ON
We are currently searching for a Distribution Coordinator reporting to the Manager, Forecasting & Replenishment. This vacancy is a 14-month, full-time contract opportunity. This role is…
Added 1 hour ago
Distribution Analyst
Kia Corporation
Mississauga, ON
…coordinating vehicle distribution activities, managing allocation execution, monitoring inventory flow, and ensuring the timely and efficient movement of vehicles throughout the network.…
Added 1 hour ago
I
District Manager CAN
Indochino
Vancouver, BC
- Full-time
Partner effectively with Retail Operations, Retail Strategy, Fit & Quality, People & Culture, Marketing, and other support teams to remove barriers and improve execution.
Added 1 hour ago
MS
Store Manager
Michaels Stores
Lloydminster, SK
- Full-time
…communicating store workload activities and KPI’s to ensure proper execution by your team within budget. Minimal, if any, time is expected to be spent on non-managerial tasks, such as…
Added 1 hour ago
D
Social Media & Student Engagement Coordinator
Dexterra
Charlottetown, PE
- $19 to $21.5 CAD / hour
- Full-time
Work closely with the District Manager to maintain daily alignment on marketing priorities and execution.
Added 1 hour ago
WC
(CAN) Pharmacy Manager
Walmart Canada
Dryden, ON
- Full-time
…associates on OBWs/SOPs and Walmart workflow and ensures their execution. Develop, assess, motivate and retain team members. Promote Walmart's brand to team members and customers. Develop a…
Added 1 hour ago
B
Facility Services Manager
BGIS
North Bay, ON
- Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 1 hour ago
Produce - Supervisor Produce TF
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Surrey, BC
…and act as the go to person in the absence of the Department Manager and Assistant. The Supervisor will foster customer loyalty, fulfill customer needs and actively contribute to an…
Added 1 hour ago
BOUTIQUE QUEBEC - Boutique Manager
Unisync Group Limited
Montreal, QC
The Boutique Manager is responsible for coordinating and supervising retail staff. This role is responsible for providing an exceptional experience for every customer and making sure daily…

BGIS

Facility Services Manager

North Bay, ON, Canada

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. · Full-time

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Job details

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Apply by: Dec 4, 2026
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Nov 4, 2026

Original job description

Summary

JOB DESCRIPTION

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives.

Key Duties & Responsibilities

People Leadership

Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to:

Full involvement with recruiting talent.
Provides mentoring, coaching and guidance to all team members.
Objectively recommends compensation adjustments.
Manages all aspects of performance.

Facility Management

Generate and dispatch service request work orders to vendors as per established process.
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).
Run report on open work orders and checks status with the appropriate vendors.
Update WO statuses if verified to be completed or resolved during follow up.
Respond to vendor inquiries regarding workorder related issues.
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).
Correcting information in the system, addresses, phone numbers.
Adding new vendors and locations to the system.

Finance

Review and resolve invoice referrals/escalations.
Review and resolve invoicing errors.
Review and approve billing for tech services.
Review and approval of invoices for payment (Oracle).
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.
Act as main point of contact, between the client and all other parties, technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.
Primary escalation point for taking care of any issues regarding service.
Involvement in specific Emergency workorders may need to be managed from start to end.
Requesting approvals from the client.
Review of PM workorders and following up with vendors as needed.
Participating and gathering information for QBR’s.

Reporting

Client reporting needs as required.

Quality Compliance

Execute quality & compliance team activities that support the quality compliance contractual obligations.
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant concerned parties to understand and identify process improvement opportunities.
Provide input for planning, development, execution and improvement of compliance-related processes and programs.
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant concerned parties, process documentation, providing contents to presentations, etc.
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.
Comply with all company policies and procedures and adhere to company standards.
Other duties as assigned.

Knowledge & Skills

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

About Us

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.

About The Team

BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage day-to-day facility service operations, including vendor coordination, work orders, client inquiries, escalations, invoicing, and reporting. Lead and support team members while helping implement and improve quality, compliance, and contractual processes.

Requirements

Requires 3–5 years of relevant facility or vendor management experience, strong organizational, analytical, communication, and process-management skills, and proficiency with Microsoft Office and Power BI. Candidates should be able to work independently and understand applicable compliance requirements; no license or professional accreditation is required.

Skills

Facility Management
Vendor Management
People Leadership
Work Order Management
Client Service Management
Invoice Review
Compliance Management
Quality Assurance
Reporting and Analysis
Project Planning
Process Improvement
Technical Writing
Communication
Training and Presentation
Problem-Solving
Microsoft Excel, PowerPoint, Word, and Power BI

Visa sponsorship

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Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
Preventive Maintenance
Client Service
People Leadership
Recruiting
Coaching
Performance Management
Invoice Review
Oracle
Quality Compliance
Contractual Obligations
Regulatory Requirements
Process Improvement
Process Documentation
Compliance Process Capability Studies
Key Performance Indicators
Client Reporting
Quarterly Business Reviews
Emergency Work Orders
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI

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