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Added 52 mins ago
Pharmacist - FT
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
St. John's, NL
…interest to achieve excellence in patient-centered care, customer service, workflow efficiencies, and professional clinical services (e.g., disease state management, medication reviews,…
Added 52 mins ago
Automotive Service Coordinator
Clutch Technologies Inc.
Halifax, NS
As a Service Coordinator, you will oversee an assigned vehicle service queue, ensuring vehicles progress efficiently from intake to delivery readiness. You'll review inspections, authorize…
Added 52 mins ago
Senior Chiller Service Technician
Ambient Mechanical Ltd
Toronto, ON
Ambient Mechanical Ltd is seeking an experienced Senior Chiller Service Technician to join our service team. This position is intended for a highly skilled technician with advanced…
Added 1 hour ago
Facility Services Manager
BGIS
ON · Ontario, Canada
Full-time
The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and…
Added 1 hour ago
HVAC Technician 2
Sunbelt Rentals, Inc.
Levis, QC
Full-time
The HVAC Technician 2 demonstrates a level of professionalism through positive communication and appearance and provides an exemplary level of service to our customers. This role delivers…
Added 1 hour ago
Power & HVAC Technician 3
Sunbelt Rentals, Inc.
Levis, QC
Full-time
The Pump & Power Technician 3 troubleshoots and diagnoses complex mechanical and electrical equipment problems, performs advanced/complex repair on all types of equipment and scopes…
Added 1 hour ago
Apprentice Technician
Steele Auto Group
Dieppe, NB
Full-time
Embark on a rewarding journey towards becoming a Red Seal Technician with the support of Steele Auto Groups Road to Red Seal Program! We are committed to supporting our apprentices in the…
Added 2 hours ago
Customer Support Services Supervisor - RRP Program
General Dynamics Land Systems–Canada
London, ON
Full-time
Communicate workshop and other tasking operational priorities and requirements across multiple internal functional departments
Added 3 hours ago
Quality Technician (Contract)
Husky Technologies
Bolton, ON
Full-time
…all issues reported from the factory and from the field by Service Technician to find the root cause and implementation of corrective actions working close with the Inspection Team, Andon…
Added 3 hours ago
Power & HVAC Road Technician 2
Sunbelt Rentals, Inc.
Winnipeg, MB
Full-time
This mechanic/technician role performs preventive maintenance, perform advanced diagnostics, and makes complex repairs on equipment in the safest, most effective way possible to avoid…
Added 9 hours ago
Quality Technician (Contract)
Husky Technologies
Bolton, ON
Full-time
…all issues reported from the factory and from the field by Service Technician to find the root cause and implementation of corrective actions working close with the Inspection Team, Andon…
Added 9 hours ago
ENGINEERING TECHNOLOGIST TECHNICIAN 3 (Land Survey Assistant)
City of Toronto
Toronto, ON
Reporting to the Supervisor, Land & Property Surveys and under the direction of a Engineering Technologist Technician 1 (Land Survey Party Chief), the Engineering Technologist Technician 3…
Added 10 hours ago
Customer Support Services Supervisor - RRP Program
General Dynamics Land Systems–Canada
London, ON
Full-time
Communicate workshop and other tasking operational priorities and requirements across multiple internal functional departments
Added 10 hours ago
Geotechnical Field Technician
Jobgether
Canada
$47,934 to $62,913 CAD / year
Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Geotechnical Field Technician based in Canada.
Added 11 hours ago
Technician, Warehouse
Apotex
Toronto, ON · North York, ON
The Technician, Warehouse LMM3 is responsible for:
Added 12 hours ago
Dietetic Technician - Nutrition & Food Services
Nova Scotia Health Authority
Halifax, NS
Full-time
Click here to apply as an internal applicant.
Added 12 hours ago
Technical Support II
Top Tier Talent Group
Winnipeg, MB
Full-time
Maintain strong ticket documentation and follow established service processes
Added 12 hours ago
Supervisor, Maintenance
B2Gold - Nunavut
NU · Nunavut, Canada
Full-time
Supervise, coordinate, and schedule the activities of maintenance team, including (but not limited to) Automotive Service & Heavy Equipment Technicians and Welders to ensure the safe and…
Added 13 hours ago
Geotechnical Field Technician
Jobgether
Canada
$47,934 to $62,913 CAD / year
Temporary
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Geotechnical Field Technician based in Canada.
Added 13 hours ago
Journeyman, Heavy Equipment or Trailer Technician
XTL TRANSPORT INC.
Airdrie, AB
Full-time
…forefront of our operations, and we strive to deliver exceptional service at every turn. We also take pride in our commitment to promoting internal talent, providing our dedicated team…
Added 14 hours ago
Service Operation Centre (SOC) Support Technician
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
Full-time
Job Details: Service Operation Centre (SOC) Support Technician
Added 14 hours ago
Quality Technician (Contract)
Husky Technologies
Bolton, ON
Full-time
…all issues reported from the factory and from the field by Service Technician to find the root cause and implementation of corrective actions working close with the Inspection Team, Andon…
Added 15 hours ago
Fire Protection Technician
The Davey Tree Expert Company
Ancaster, ON
Full-time
Provide excellent customer service to both internal and external stakeholders.
Added 15 hours ago
Onsite Maintenance Technician (Technicien d'entretien sur place)
AVI-SPL Canada
Montreal, QC
Full-time
The Onsite Maintenance Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at…
Added 15 hours ago
Supervisor, Maintenance
B2GOLD
NU
Supervise, coordinate, and schedule the activities of maintenance team, including (but not limited to) Automotive Service & Heavy Equipment Technicians and Welders to ensure the safe and…

BGIS

Facility Services Manager

ON, Canada
Ontario, Canada, Canada

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Apply by: Oct 30, 2026
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Sep 22, 2026

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Original job description

Job Description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

Further information is available at www.bgis.com

Summary

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.   

Opportunities for Development:   

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles.  Success in the role offers Team Members the opportunity to explore various roles – some include:  

On account operational leadership,  
Facility Management Office roles to support accounts,
Project Management roles to lead and execute projects,

Key Duties & Responsibilities

Safety Ownership and Regulatory Compliance: 

Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated byBGIS Health Safety and Environment Teams and enforced by law.

Facility Management 

Generate and dispatch service request work orders to vendors as per established process.  
Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements. 
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor. 
Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #). 
Run report on open work orders and checks status with the appropriate vendors. 
Update WO statuses if verified to be completed or resolved during follow up.  
Respond to vendor inquiries regarding workorder related issues. 
Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations). 
Correcting information in the system, addresses, phone numbers. 
Adding new vendors and locations to the system.

Finance 

Review vendor quotes for scope and price accuracy 
Approve/decline quotes in BGIS system 
Financial oversight of work performed for the client 
Review and resolve invoice referrals/escalations. 
Review and resolve invoicing errors. 
Review and approve billing for tech services. 
Review and approval of invoices for payment (Oracle). 
Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management   

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.  
Act as main point of contact for work orders – i.e. technicians that reach out for approvals, questions and issues, vendors that need further information or approvals. 
Primary escalation point for taking care of any issues regarding service. 
Involvement in specific Emergency workorders may need to be managed from start to end. 
Requesting approvals from the client. 
Participating and gathering information for QBR’s.

Reporting  

Client reporting needs as required.

Continuous Improvement 

Collaborates with stakeholders and contributes to  efficiency gains   through activities including but not limited to identifying and implementing  best practices; reviewing, refining and/or developing, implementing processes, technologies and sustainable practices, and leveraging self-perform wherever possible.  Implements related enhancements for the assigned region(s)

Quality Compliance 

Execute quality & compliance team activities that support the quality compliance contractual obligations.  
Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.  
With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant stakeholders to understand and identify process improvement opportunities.  
Provide input for planning, development, execution and improvement of compliance-related processes and programs.  
Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant stakeholders, process documentation, providing contents to presentations, etc. 
Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.  
Comply with all company policies and procedures and adhere to company standards.  
Other duties as assigned.

Knowledge & Skills

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

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More about this job

Responsibilities

The Facility Services Manager oversees daily operations, vendor management, and service delivery for client portfolios. They are responsible for data verification, financial oversight of work orders, and ensuring compliance with safety and regulatory standards.

Requirements

Candidates must have 3-5 years of relevant experience in facility or vendor management. Strong proficiency in MS Office suite and Power BI, along with excellent analytical and communication skills, is required.

Skills

Facility Management
Vendor Management
Project Planning
Technical Writing
Analytical Skills
Problem-solving
MS Excel
MS PowerPoint
MS Word
Power BI
Regulatory Compliance
Financial Oversight
Reporting
Data Verification
Communication Skills
Presentation Skills

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Work Orders
KPI
Oracle
Compliance
Health and Safety
Financial Oversight
Reporting
Data Analysis
Process Improvement
QBR
Technical Writing
MS Excel
Power BI
Project Management
Regulatory Compliance
Service Management
Invoicing
Stakeholder Management

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