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Added 5 mins ago
Senior Geotechnical Engineer, Tailings & Mine Waste
Equilibrium
Canada
Full-time
Here, you'll work closely with experienced leaders, have a genuine voice in the business and see the impact of your work firsthand. As we grow, you'll have the opportunity to take…
Added 5 mins ago
Financial Planning Advisor
CIBC
London, ON
Full-time
…domestic and global solutions for the client’s personal and business needs (banking, investing, estate and trust planning, tax minimization, education, business valuation, sale of a…
Added 5 mins ago
Investment Associate
RBC Dominion Securities
Ottawa, ON
Full-time
…status, performance, individual goals, market conditions, and business…
Added 6 mins ago
Senior Account Executive, Digital Sales
THE CANADIAN REAL ESTATE ASSOCIATION
Ottawa, ON
$120,000 to $150,000 CAD / year
Full-time
…client relationships required to build a scalable advertising…
Added 6 mins ago
Staff Product Manager, AI Agents & Intelligence
commonsku
Remote, Canada
$150,000 to $180,000 CAD / year
Full-time · Remote
…help us own the strategy, roadmap, and delivery of commonsku's Intelligence domain, leading our agent platform and AI product line to redefine how distributor workflows…
Added 20 mins ago
AVP, Commercial Auto - Montreal
Zurich Canada
Montreal, QC
Full-time
…will lead a team of market-facing underwriters, driving new business production, portfolio profitability, and strong broker relationships. You will play a critical role in shaping…
Added 20 mins ago
Wireless Sales Consultant
Staples Retail
Richmond, BC
Part-time
…self-development and interact with the larger store team and other business units to share your expertise. Primarily a sales position, you help our consumers and business customers achieve…
Added 20 mins ago
Talent Partner, Campus
SOTI
Mississauga, ON
Full-time
At SOTI, our people are our most important resource. If you have a passion for attracting exceptional talent, driving business growth, and helping individuals build meaningful careers, we'd…
Added 35 mins ago
Business Development Partner
Sun Life Québec
Blainville, QC
Full-time
The primary purpose of the Business Development Partner (BDP) is to recruit, onboard, train, develop and coach developing advisors during their first four years. You’ll play an important…
Added 35 mins ago
Business Development Partner
Sun Life Québec
Laval, QC
Full-time
The primary purpose of the Business Development Partner (BDP) is to recruit, onboard, train, develop and coach developing advisors during their first four years. You’ll play an important…
Added 35 mins ago
Branch Manager
Clean Harbors
Sainte-Catherine, QC
Full-time
Please be advised that Artificial Intelligence (AI) tools may be used to support certain stages of the recruitment process but are not used as a replacement for human decision making.
Added 35 mins ago
Branch Manager
Clean Harbors
Quebec, QC
Full-time
Please be advised that Artificial Intelligence (AI) tools may be used to support certain stages of the recruitment process but are not used as a replacement for human decision making.
Added 35 mins ago
Finance Project Transformation Senior Associate
PwC Canada
Toronto, ON
Full-time
…part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited…
Added 36 mins ago
Senior Specialist, Enterprise Data Governance (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Ottawa, ON · Montreal, QC
Full-time
…central Data Governance Office, domain-level data teams, and business stakeholders. The Analyst ensures that policies, data quality programs, and tooling (such as the enterprise data…
Added 36 mins ago
Director, AI Governance and Adoption (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Ottawa, ON · Montreal, QC
Full-time
…framework, and facilitating the responsible adoption of artificial intelligence technologies across the organization. Acting as a strategic partner to executives and business teams, this…
Added 36 mins ago
Director, People Analytics
CBC/Radio-Canada
Toronto, ON · Ottawa, ON · Montreal, QC
Full-time
Experience: 7+ years of progressive experience in business intelligence, data analytics, or HR strategy, with at least 10+ years in a distinct leadership role managing analytics teams…
Added 36 mins ago
Director, AI Innovation Enablement (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Ottawa, ON · Montreal, QC
Full-time
As artificial intelligence rapidly transforms how organizations create, collaborate and generate value, CBC/Radio-Canada is accelerating its digital transformation through the creation of a…
Added 36 mins ago
Information Technology Audit Manager
Sun Life
Toronto, ON · Sun Life Toronto One York
Full-time
…and operation of Information technology solutions within the Business Group being audited; develop risk management objectives and audit programs to evaluate these…
Added 36 mins ago
Associate Financial Advisor
CIBC
BC
Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients' lives. As an Associate Financial…
Added 50 mins ago
Senior Director, AI and Data & Integration Platforms
Royal Bank of Canada
Mississauga, ON
Full-time
…data-driven foundation that enables RBC Insurance to unlock AI-driven intelligence to enhance customer experiences, and fundamentally transform our business model. This is your opportunity…
Added 50 mins ago
Senior Manager, Strategic Execution and Data Transformation
Royal Bank of Canada
Toronto, ON
Full-time
…enterprise-wide strategic and regulatory initiatives. This role enables business-driven transformation by fostering effective project governance and driving the delivery of meaningful…
Added 1 hour ago
Business Development Manager
Swish Maintenance Limited
Barrie, ON
Full-time
The Business Development Manager is responsible for growing the Swish brand, by facilitating new business growth and onboarding new customers through the actions of prospecting and…
Added 1 hour ago
Director, Business Development
Canadian Society for Exercise Physiology (CSEP) Société canadienne de physiologie de l’exercice SCPE
Ottawa, ON
Full-time
desired outcomes. The role also provides organizational analytics and business intelligence to
Added 1 hour ago
Director, People Analytics
CBC/Radio-Canada
Ottawa, ON
Full-time
Experience: 7+ years of progressive experience in business intelligence, data analytics, or HR strategy, with at least 10+ years in a distinct leadership role managing analytics teams…
Added 1 hour ago
B2B Sales Representative
Waste Connections of Canada
London, ON
Full-time
As an Outside Sales Representative you will be a hunter responsible for the entire sales cycle. From prospecting new business to leading a consultative sales process to onboarding new…

BGIS

Facility Services Manager

Peterborough, ON, Canada

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Sep 23, 2026

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Original job description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

Further information is available at www.bgis.com

SUMMARY

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.

Opportunities for Development:

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles. Success in the role offers Team Members the opportunity to explore various roles – some include:

On account operational leadership,

Facility Management Office roles to support accounts,

Project Management roles to lead and execute projects,

KEY DUTIES & RESPONSIBILITIES

Safety Ownership and Regulatory Compliance:

Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated by BGIS Health Safety and Environment Teams and enforced by law.

Facility Management 

Generate and dispatch service request work orders to vendors as per established process.

Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.

Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.

Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).

Run report on open work orders and checks status with the appropriate vendors.

Update WO statuses if verified to be completed or resolved during follow up.

Respond to vendor inquiries regarding workorder related issues.

Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).

Correcting information in the system, addresses, phone numbers.

Adding new vendors and locations to the system.

Finance 

Review vendor quotes for scope and price accuracy

Approve/decline quotes in BGIS system

Financial oversight of work performed for the client

Review and resolve invoice referrals/escalations.

Review and resolve invoicing errors.

Review and approve billing for tech services.

Review and approval of invoices for payment (Oracle).

Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management   

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.

Act as main point of contact for work orders – i.e. technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.

Primary escalation point for taking care of any issues regarding service.

Involvement in specific Emergency workorders may need to be managed from start to end.

Requesting approvals from the client.

Participating and gathering information for QBR’s.

Reporting  

Client reporting needs as required.

Continuous Improvement 

Collaborates with stakeholders and contributes to  efficiency gains   through activities including but not limited to identifying and implementing  best practices; reviewing, refining and/or developing, implementing processes, technologies and sustainable practices, and leveraging self-perform wherever possible.  Implements related enhancements for the assigned region(s)

Quality Compliance 

Execute quality & compliance team activities that support the quality compliance contractual obligations.

Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.

With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant stakeholders to understand and identify process improvement opportunities.

Provide input for planning, development, execution and improvement of compliance-related processes and programs.

Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant stakeholders, process documentation, providing contents to presentations, etc.

Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.

Comply with all company policies and procedures and adhere to company standards.

Other duties as assigned.

KNOWLEDGE & SKILLS

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage day-to-day facility operations, vendor service delivery, work orders, client inquiries, quotes, invoices, and financial oversight. Support compliance and quality activities, reporting, emergency work orders, and continuous improvement of processes and services.

Requirements

Requires 3–5 years of relevant facility management or vendor management experience, along with organizational, project planning, communication, analytical, and process-management skills. Candidates should be proficient in Microsoft Excel, PowerPoint, Word, and Power BI; no license or professional accreditation is required.

Skills

Facility Management
Vendor Management
Work Order Management
Financial Oversight
Invoice Review
Client Service Management
Regulatory Compliance
Quality Compliance
Reporting and Analysis
Process Improvement
Project Planning
Technical Writing
Communication
Training and Presentations
Analytical Problem-Solving
Microsoft Excel, PowerPoint, Word, and Power BI

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
Vendor Quotes
Invoice Processing
Oracle
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Financial Oversight
Client Service Management
Regulatory Compliance
Quality Compliance
Health and Safety
Fire Protection
Environmental Compliance
Key Performance Indicators
Reporting and Analysis
Quarterly Business Reviews
Process Improvement
Process Documentation
Emergency Work Orders
Continuous Improvement
Project Planning

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