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Added 13 mins ago
Marketing Engineer (Front End)
Euna Solutions
ON · Oakville, Ontario
Full-time
You’ll manage day-to-day web operations while leading an exciting transition: migrating from our current WordPress environment to an AI-first development stack built on Next.js, optionally…
Added 26 mins ago
Operations Manager
Tandet
Toronto, ON · Greater Toronto Area, Canada
Full-time
We are seeking an experienced and forward-thinking Operations Manager to lead our Hamilton transportation operation. This role is ideal for a transportation professional with strong…
Added 26 mins ago
Datacenter Technician
Soroc Technology
Toronto, ON
$50 to $60 CAD / hour
Contract
…environmental systems, cabling infrastructure, and overall data center…
Added 26 mins ago
Consultant, Forensic Engineering
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Burlington, ON
Full-time
Oversee the firm's overall administrative and business operations.
Added 26 mins ago
Specialist, Social Media (temp.)
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Full-time
…gold producer in the world. It produces precious metals from operations in Canada, Australia, Finland and Mexico and has a pipeline of high-quality exploration and development projects.…
Added 26 mins ago
Material Handler
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Full-time
…parts, assemblies and finished products or goods within a plant, office or…
Added 26 mins ago
Administrative Assistant
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Full-time
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Added 27 mins ago
Senior Manager, Next Best Offer
BMO
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Full-time
This is a hybrid 16 month contract role requiring a minimum of 3 days in the Toronto office
Added 27 mins ago
Data Governance Lead
Health Sciences North
Sudbury, ON
Lead the development, implementation, and continuous improvement of HSN’s enterprise Data Governance Framework. Oversee governance, data quality, and stewardship programs to ensure data is…
Added 27 mins ago
Data Governance Lead
Health Sciences North
Sudbury, ON
Lead the development, implementation, and continuous improvement of HSN’s enterprise Data Governance Framework. Oversee governance, data quality, and stewardship programs to ensure data is…
Added 27 mins ago
Category Manager
Masco Canada
St. Thomas, ON · Masco Canada - St. Thomas
Full-time
WE ARE HIRING! Category Manager (Hybrid– St. Thomas, ON Office)
Added 27 mins ago
Category Manager
Masco Corporation
St. Thomas, ON · Masco Canada - St. Thomas
Full-time
WE ARE HIRING! Category Manager (Hybrid– St. Thomas, ON Office)
Added 27 mins ago
Senior Software Engineer, Full-Stack Applications - Ratings Technology (Toronto)
Fitch Group
Toronto, ON
…Group, a global leader in financial information services with operations in more than 30 countries, which also includes Fitch Solutions. With dual headquarters in London and New York, Fitch…
Added 27 mins ago
Advisor Growth and Succession Specialist - Investment Planning Counsel (IPC)
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON · ON · Mississauga Ontario, ON
…more than 13 million people across Canada, with additional operations in Europe and the United…
Added 27 mins ago
Senior Gaming Analyst (Engineer 4)
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…regulatory frameworks related to lottery schemes and gaming…
Added 27 mins ago
Industrial Engineer
General Motors
Oshawa, ON
Full-time
The Industrial Engineer’s primary focus will be to support the service operations, working directly with production operations implementing lean manufacturing systems. You will analyze…
Added 43 mins ago
Bilingual Manager, Securitization Operations
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC
Join our Securitization team, in the Manager, Securitization Operations position. In this role, you will lead the operational execution and governance of key activities supporting the NHA…
Added 43 mins ago
Catering Manager, Full Time
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The Catering Manager supports and assists the Director Operations by overseeing the day-to-day Catering operations. This includes but is not limited to, the training, staff supervision, and…
Added 43 mins ago
Executive Chef
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Lead all culinary operations across Executive Dining, Catering, Café, Retail, Grab-and-Go, and Micro Market programs.
Added 43 mins ago
Retail Shift Leader
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Toronto, ON · Yonge St, Toronto, ON
$19 to $21 CAD / hour
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Provide assistance to store management in supervising and facilitating the daily operations of the store
Added 43 mins ago
OYEP National Operations Manager
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Full-time
Lead the Regional Operations Managers in planning and delivering OYEP programs across Canada, establishing priorities, milestones, operating standards, and clear accountability for results.
Added 56 mins ago
National Wholesale Manager (Hamilton)
Hamilton Watch
Toronto, ON
Full-time
As the National Wholesale Manager, you will lead Hamilton’s independent wholesale business across Canada, driving sales growth, market expansion, and retailer engagement. Reporting to…
Added 56 mins ago
Gestionnaire des achats /Purchasing Manager – Restauration
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Excellente compréhension des opérations de restauration, y compris les cuisines centrales ou installations de production, le contrôle des inventaires et la gestion des produits périssables.
Added 56 mins ago
Job ID #32254: Superintendent Energy and Utilities
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Full-time
…Management section, the Superintendent Energy and Utilities will lead a dynamic team of professionals and be responsible for the delivery of the energy and utilities programs as well as…
Added 56 mins ago
Regional Director of Daily Operations
Easton's Group of Hotels
Markham, ON
Full-time
Strong background in managing daily hotel operations, including front office, housekeeping, and guest services.

BGIS

Facility Services Manager

Peterborough, ON, Canada

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Sep 23, 2026

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Original job description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

Further information is available at www.bgis.com

SUMMARY

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.

Opportunities for Development:

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles. Success in the role offers Team Members the opportunity to explore various roles – some include:

On account operational leadership,

Facility Management Office roles to support accounts,

Project Management roles to lead and execute projects,

KEY DUTIES & RESPONSIBILITIES

Safety Ownership and Regulatory Compliance:

Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated by BGIS Health Safety and Environment Teams and enforced by law.

Facility Management 

Generate and dispatch service request work orders to vendors as per established process.

Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.

Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.

Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).

Run report on open work orders and checks status with the appropriate vendors.

Update WO statuses if verified to be completed or resolved during follow up.

Respond to vendor inquiries regarding workorder related issues.

Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).

Correcting information in the system, addresses, phone numbers.

Adding new vendors and locations to the system.

Finance 

Review vendor quotes for scope and price accuracy

Approve/decline quotes in BGIS system

Financial oversight of work performed for the client

Review and resolve invoice referrals/escalations.

Review and resolve invoicing errors.

Review and approve billing for tech services.

Review and approval of invoices for payment (Oracle).

Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management   

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.

Act as main point of contact for work orders – i.e. technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.

Primary escalation point for taking care of any issues regarding service.

Involvement in specific Emergency workorders may need to be managed from start to end.

Requesting approvals from the client.

Participating and gathering information for QBR’s.

Reporting  

Client reporting needs as required.

Continuous Improvement 

Collaborates with stakeholders and contributes to  efficiency gains   through activities including but not limited to identifying and implementing  best practices; reviewing, refining and/or developing, implementing processes, technologies and sustainable practices, and leveraging self-perform wherever possible.  Implements related enhancements for the assigned region(s)

Quality Compliance 

Execute quality & compliance team activities that support the quality compliance contractual obligations.

Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.

With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant stakeholders to understand and identify process improvement opportunities.

Provide input for planning, development, execution and improvement of compliance-related processes and programs.

Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant stakeholders, process documentation, providing contents to presentations, etc.

Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.

Comply with all company policies and procedures and adhere to company standards.

Other duties as assigned.

KNOWLEDGE & SKILLS

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage day-to-day facility operations, vendor service delivery, work orders, client inquiries, quotes, invoices, and financial oversight. Support compliance and quality activities, reporting, emergency work orders, and continuous improvement of processes and services.

Requirements

Requires 3–5 years of relevant facility management or vendor management experience, along with organizational, project planning, communication, analytical, and process-management skills. Candidates should be proficient in Microsoft Excel, PowerPoint, Word, and Power BI; no license or professional accreditation is required.

Skills

Facility Management
Vendor Management
Work Order Management
Financial Oversight
Invoice Review
Client Service Management
Regulatory Compliance
Quality Compliance
Reporting and Analysis
Process Improvement
Project Planning
Technical Writing
Communication
Training and Presentations
Analytical Problem-Solving
Microsoft Excel, PowerPoint, Word, and Power BI

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
Vendor Quotes
Invoice Processing
Oracle
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Financial Oversight
Client Service Management
Regulatory Compliance
Quality Compliance
Health and Safety
Fire Protection
Environmental Compliance
Key Performance Indicators
Reporting and Analysis
Quarterly Business Reviews
Process Improvement
Process Documentation
Emergency Work Orders
Continuous Improvement
Project Planning

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