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Added 13 mins ago
Director of Finance (Founding Team)
Agora Partners
Vancouver, BC
Full-time
Lead investor financial administration and reporting, including capital calls, distributions, and ongoing investor communications.
Added 13 mins ago
Store Manager - Moncton Area (251915-67)
Cannabis NB
Moncton, NB
$62,000 to $66,000 CAD / year
Full-time
We are seeking a Store Manager to lead the daily operations of our store. Reporting to the District Manager, the Store Manager is accountable for all aspects of the retail experience,…
Added 13 mins ago
Real Estate Development - Procurement Opportunities
Aritzia
Vancouver, BC
Full-time
…to support our People and serve our Clients a frictionless experience. So, you can do what you do best - with…
Added 13 mins ago
Security Shift Supervisor – High Profile Complex
Allied Universal
Toronto, ON
$22 CAD / hour
Full-time
Previous experience as a Security Supervisor, Shift Supervisor, or Team Lead.
Added 31 mins ago
Front End Checkout Team Associate
Walmart Canada
Flin Flon, MB
Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 31 mins ago
Yard Associate
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Grand Falls-Windsor, NL
Part-time
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Added 32 mins ago
Branch Manger
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Added 45 mins ago
General Help, Full Time Temp
Compass Group Canada
Whitby, ON
Full-time
This is a Temporary position but could lead to full Time
Added 45 mins ago
(CAN) Customer Service Manager
Walmart Canada
Miramichi, NB
$15 CAD / hour
Full-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 45 mins ago
(CAN) Front End Checkout Team Associate
Walmart Canada
Dieppe, NB
Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 45 mins ago
(CAN) Gérant du service à la clientèle
Walmart Canada
Lachute, QC
Full-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 45 mins ago
(CAN) Gérant du service à la clientèle
Walmart Canada
Sorel-Tracy, QC
Full-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 45 mins ago
Senior Manager, Environmental Stewardship
Walmart Canada
Mississauga, ON
Full-time
Lead administration and compliance for Canadian eco-fee programs across applicable product categories and provinces.
Added 45 mins ago
(CAN) Gérant du service à la clientèle
Walmart Canada
Candiac, QC
Full-time
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 47 mins ago
Manager, Network Service Delivery
TD
London, ON · Toronto, ON · Mississauga, ON
Full-time
…continuous evolution of the network services that enable TD's retail, campus, and colleague experience across Canada and the United States. This leader is accountable for delivering highly…
Added 47 mins ago
Inside Sales Representative
Air Liquide
Winnipeg, MB
Full-time
This job will lead you to build lasting relationships with customers and collaborate on developing business markets. You will have the chance to evolve in an organization where…
Added 1 hour ago
Branch Manager
Royal Bank of Canada
Vernon, BC
Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 1 hour ago
Branch Manager
Royal Bank of Canada
Montreal, QC
Full-time
Please note : As Quebec's largest branch, we are seeking candidates with solid leadership experience, a recognized track record of success, proven results, and an eloquent professional…
Added 1 hour ago
Taproom Supervisor
Molson Coors
Vancouver, BC
…you will be part of the Six Pints Brand Homes team. You will lead the day-to-day operations of the Taproom, delivering exceptional guest experiences while driving operational excellence,…
Added 1 hour ago
Property Services Coordinator
BGIS
AB · Alberta, Canada
Full-time
High School Diploma with up to 1 year of relevant experience in office administration / service coordination.
Added 1 hour ago
Property Services Coordinator
BGIS
AB · Alberta, Canada
Full-time
High School Diploma with up to 1 year of relevant experience in office administration / service coordination.
Added 1 hour ago
Dotnet Developer
Mobile Apps US
Montreal, QC
Full-time
Role: Senior Full Stack .NET Developer / Technical Lead
Added 1 hour ago
Retail Sales & Technical Service Associate (Full Time)
Best Buy Canada
Chilliwack, BC
Full-time
6+ months’ retail experience in a technical customer service or retail sales associate role
Added 1 hour ago
Payroll Specialist
Jaybird Studios
Vancouver, BC
Part-time
Jaybird is a mindful, music-driven experience in a heated infrared room, lit by candlelight. With six studios in Vancouver, Toronto and new york, our Pilates- and Yoga-inspired classes…
Added 1 hour ago
Sr Manager, Merchandising & Supplier Management Reporting & Operations
Grainger Canada
Vaughan, ON
Full-time
Lead the Merchandising & Supplier Management Reporting & Operations team in executing product assortment strategies, managing product data, pricing, costs, and supplier performance to…

BGIS

Facility Services Manager

Peterborough, ON, Canada

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Sep 23, 2026

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Original job description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

Further information is available at www.bgis.com

SUMMARY

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.

Opportunities for Development:

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles. Success in the role offers Team Members the opportunity to explore various roles – some include:

On account operational leadership,

Facility Management Office roles to support accounts,

Project Management roles to lead and execute projects,

KEY DUTIES & RESPONSIBILITIES

Safety Ownership and Regulatory Compliance:

Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated by BGIS Health Safety and Environment Teams and enforced by law.

Facility Management 

Generate and dispatch service request work orders to vendors as per established process.

Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.

Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.

Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).

Run report on open work orders and checks status with the appropriate vendors.

Update WO statuses if verified to be completed or resolved during follow up.

Respond to vendor inquiries regarding workorder related issues.

Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).

Correcting information in the system, addresses, phone numbers.

Adding new vendors and locations to the system.

Finance 

Review vendor quotes for scope and price accuracy

Approve/decline quotes in BGIS system

Financial oversight of work performed for the client

Review and resolve invoice referrals/escalations.

Review and resolve invoicing errors.

Review and approve billing for tech services.

Review and approval of invoices for payment (Oracle).

Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management   

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.

Act as main point of contact for work orders – i.e. technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.

Primary escalation point for taking care of any issues regarding service.

Involvement in specific Emergency workorders may need to be managed from start to end.

Requesting approvals from the client.

Participating and gathering information for QBR’s.

Reporting  

Client reporting needs as required.

Continuous Improvement 

Collaborates with stakeholders and contributes to  efficiency gains   through activities including but not limited to identifying and implementing  best practices; reviewing, refining and/or developing, implementing processes, technologies and sustainable practices, and leveraging self-perform wherever possible.  Implements related enhancements for the assigned region(s)

Quality Compliance 

Execute quality & compliance team activities that support the quality compliance contractual obligations.

Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.

With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant stakeholders to understand and identify process improvement opportunities.

Provide input for planning, development, execution and improvement of compliance-related processes and programs.

Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant stakeholders, process documentation, providing contents to presentations, etc.

Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.

Comply with all company policies and procedures and adhere to company standards.

Other duties as assigned.

KNOWLEDGE & SKILLS

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage day-to-day facility operations, vendor service delivery, work orders, client inquiries, quotes, invoices, and financial oversight. Support compliance and quality activities, reporting, emergency work orders, and continuous improvement of processes and services.

Requirements

Requires 3–5 years of relevant facility management or vendor management experience, along with organizational, project planning, communication, analytical, and process-management skills. Candidates should be proficient in Microsoft Excel, PowerPoint, Word, and Power BI; no license or professional accreditation is required.

Skills

Facility Management
Vendor Management
Work Order Management
Financial Oversight
Invoice Review
Client Service Management
Regulatory Compliance
Quality Compliance
Reporting and Analysis
Process Improvement
Project Planning
Technical Writing
Communication
Training and Presentations
Analytical Problem-Solving
Microsoft Excel, PowerPoint, Word, and Power BI

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
Vendor Quotes
Invoice Processing
Oracle
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Financial Oversight
Client Service Management
Regulatory Compliance
Quality Compliance
Health and Safety
Fire Protection
Environmental Compliance
Key Performance Indicators
Reporting and Analysis
Quarterly Business Reviews
Process Improvement
Process Documentation
Emergency Work Orders
Continuous Improvement
Project Planning

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