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Added 8 mins ago
Warehouse Manager
Aosom Canada
Oshawa, ON
Full-time
…fill the position of Warehouse manager to handle the daily operations of the warehouse 440,000sqf , including freight, shipping and receiving, returns, and parts. The successful applicant…
Added 10 mins ago
Full Time Team Lead-Retail
Roots
Fredericton, NB
Full-time
…brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our…
Added 10 mins ago
Planning & Execution Manager - ONroute
Careers at ONroute
Mississauga, ON · ON
…commercial and promotional plans. The role connects buying, operations, marketing, suppliers and system support to ensure plaza teams have clear standards, accurate information and all…
Added 10 mins ago
Vice President Supply Chain
Greenhouse
Mississauga, ON
Full-time
You will lead the Director of Supply Chain and partner closely with Operations, Commercial, Finance and Quality. Success will be measured by business results and the strength of the team…
Added 10 mins ago
Store Manager
Surplus Furniture
PE
$80,000 to $100,000 CAD / year
Full-time
Ready to take on full ownership of store operations, lead the team to success and drive strong sales results
Added 10 mins ago
Vape / Budtender PT
True North Construction Company
Timmins, ON
This dynamic role supports both vape/tobacco and cannabis retail operations, while also fulfilling responsibilities during keyholder shifts. The ideal candidate brings energy, integrity,…
Added 23 mins ago
Vice President Supply Chain
Greenhouse
Mississauga, ON
Full-time
You will lead the Director of Supply Chain and partner closely with Operations, Commercial, Finance and Quality. Success will be measured by business results and the strength of the team…
Added 25 mins ago
Brick Manager, General Sales
Leons Furniture Limited
NL
Today, LFL Group is a proudly Canadian organization with a portfolio of trusted retail brands and businesses, including Leon’s Furniture, The Brick, Appliance Canada, TransGlobal,…
Added 25 mins ago
Environment, Health & Safety Coordinator
Sunrise Farms
Lethbridge, AB
Full-time
From our hatcheries to our “ready to eat” state of the art cooking facilities we service customers in the retail, food service and industrial sectors. We are proud of our support of the…
Added 25 mins ago
Retail Supervisor
FRASER VALLEY BUILDING SUPPLIES INC.
Abbotsford, BC
$22 to $25 CAD / hour
Full-time
This role is a step up from associate level – you’ll lead and develop a team, manage department performance, make recommendations to the Store Manager, and handle the day-to-day decisions…
Added 39 mins ago
Manager, Global Event
Robertson & Company Ltd.
Toronto, ON
Contract
Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management,…
Added 39 mins ago
Data Analyst (Two Open Roles)
Canadian Tire Corporation
Mississauga, ON
Full-time
The Transportation Ecommerce Operations Team is trusted with managing the relationship between the Corporation and all our Courier Partners. This involves managing the day-to-day operations…
Added 39 mins ago
Industrial Mechanic Millwright
Canadian Tire Corporation
Brampton, ON
Full-time
Provide information on equipment and system problems to team lead or maintenance coordinator and provide updates as required, seeing job to completion within time requirements
Added 39 mins ago
Sr. Director, Business Intelligence and Analytics
GS1 Canada
Toronto, ON
$145,000 to $165,000 CAD / year
Full-time
Build and Lead the Business Intelligence and Analytics Function
Added 39 mins ago
Head of Digital
INK Entertainment Group
Toronto, ON
$100,000 to $120,000 CAD / year
Full-time
We're looking for a visionary Head of Digital to lead the next evolution of our digital ecosystem and transform how millions of guests discover, engage with, and experience our brands. If…
Added 39 mins ago
Assistant Manager, Dundas St East
PartSource
Mississauga, ON
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Develop and lead recruiting and hiring strategy for store, maintain a complete team
Added 39 mins ago
Shift Supervisor
The Salvation Army in Canada
Sidney, BC
Full-time
Act as a Team Lead/Working Supervisor for Store Associates only in the absence of the Store Manager.
Added 39 mins ago
Assistant Manager, Hyde Park Rd
Mark's
London, ON
Full-time
Manage scheduling and follow up of execution on shipping /receiving, eCommerce fulfillment operations, cash management, and operations systems & compliance.
Added 40 mins ago
Retail Sales Manager
Cascade Steel Rolling Mills, Inc.
Calgary, AB
Full-time
The Retail Sales Supervisor serves as a key operational and customer-service leader, leveraging automotive product knowledge to resolve complex customer inquiries, ensure accurate parts…
Added 40 mins ago
Assistant Store Manager | Lebourgneuf
Urban Barn Ltd.
Quebec, QC
$40,000 to $47,000 CAD / year
With over 50 retail stores across the country, Urban Barn is a national retail chain offering high-quality furniture and home décor. We’re all about making our customers and employees feel…
Added 40 mins ago
SALES MANAGER
Bannister Automotive Group
Kelowna, BC
$90,000 to $190,000 CAD / year
Full-time
We’re currently looking for a Sales Manager to lead and drive our sales operations at Bannister Cadillac Kelowna. If you’re organized, analytical, and ready to lead with integrity and…
Added 55 mins ago
Operations Lead
RideWrap Protection Inc.
Whistler, BC
$56,160 to $64,480 CAD / year
Full-time
Are you an ambitious, highly organized leader who thrives in a fast-paced environment? We are looking for an Operations Lead to drive the daily success of our Whistler location.
Added 55 mins ago
Grocery Department Manager
Farm Boy Inc.
Toronto, ON
$55,000 to $60,000 CAD / year
Full-time
…business results. Partnering closely with the Store Manager and Retail Specialist, you’ll bring strategy to life while building a culture rooted in trust, engagement, and high performance.…
Added 1 hour ago
(CAN) Customer Service Manager
Walmart Canada
St. Catharines, ON
$15 CAD / hour
Contract
…build strong leadership and operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive…
Added 1 hour ago
Store Lead
Moores Clothing
Winnipeg, MB
Full-time
As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling…

BGIS

Facility Services Manager

Sudbury, ON, Canada

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Sep 23, 2026

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Original job description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

Further information is available at www.bgis.com

SUMMARY

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.

Opportunities for Development:

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles. Success in the role offers Team Members the opportunity to explore various roles – some include:

On account operational leadership,

Facility Management Office roles to support accounts,

Project Management roles to lead and execute projects,

KEY DUTIES & RESPONSIBILITIES

Safety Ownership and Regulatory Compliance:

Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated by BGIS Health Safety and Environment Teams and enforced by law.

Facility Management 

Generate and dispatch service request work orders to vendors as per established process.

Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.

Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.

Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).

Run report on open work orders and checks status with the appropriate vendors.

Update WO statuses if verified to be completed or resolved during follow up.

Respond to vendor inquiries regarding workorder related issues.

Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).

Correcting information in the system, addresses, phone numbers.

Adding new vendors and locations to the system.

Finance 

Review vendor quotes for scope and price accuracy

Approve/decline quotes in BGIS system

Financial oversight of work performed for the client

Review and resolve invoice referrals/escalations.

Review and resolve invoicing errors.

Review and approve billing for tech services.

Review and approval of invoices for payment (Oracle).

Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management   

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.

Act as main point of contact for work orders – i.e. technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.

Primary escalation point for taking care of any issues regarding service.

Involvement in specific Emergency workorders may need to be managed from start to end.

Requesting approvals from the client.

Participating and gathering information for QBR’s.

Reporting  

Client reporting needs as required.

Continuous Improvement 

Collaborates with stakeholders and contributes to  efficiency gains   through activities including but not limited to identifying and implementing  best practices; reviewing, refining and/or developing, implementing processes, technologies and sustainable practices, and leveraging self-perform wherever possible.  Implements related enhancements for the assigned region(s)

Quality Compliance 

Execute quality & compliance team activities that support the quality compliance contractual obligations.

Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.

With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant stakeholders to understand and identify process improvement opportunities.

Provide input for planning, development, execution and improvement of compliance-related processes and programs.

Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant stakeholders, process documentation, providing contents to presentations, etc.

Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.

Comply with all company policies and procedures and adhere to company standards.

Other duties as assigned.

KNOWLEDGE & SKILLS

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage day-to-day facility operations, vendor relationships, work orders, client inquiries, service escalations, quotes, and invoices. Support compliance and quality activities, reporting, emergency work orders, and continuous improvement of processes and service delivery.

Requirements

Requires 3–5 years of relevant facility management or vendor management experience, along with organizational, project planning, communication, analytical, and problem-solving skills. Candidates should be proficient in Microsoft Excel, PowerPoint, Word, and Power BI, and understand relevant compliance requirements; no license or professional accreditation is required.

Skills

Facility Management
Vendor Management
Work Order Management
Financial Oversight
Invoice Review
Client Service Management
Regulatory Compliance
Quality Compliance
Reporting and Analysis
Project Planning
Process Improvement
Analytical and Problem-Solving Skills
Technical Writing
Communication
Training and Presentation
Microsoft Excel

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
Vendor Quotes
Invoice Processing
Oracle
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Financial Oversight
Client Service Management
Emergency Work Orders
Quality Compliance
Regulatory Compliance
Health and Safety
Environmental Compliance
Fire Protection
Key Performance Indicators
Quarterly Business Reviews
Reporting and Analysis
Process Improvement
Process Documentation
Compliance Process Capability Studies
Sustainable Practices
Integrated Facility Management

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