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Added 3 mins ago
Emergency Spill Response Project Manager - Full Time (Thunder Bay, Ontario, Canada)
Pario Engineering & Environmental Sciences
Thunder Bay, ON
Full-time
Pario has an existing opening for a Spill Response Project Manager to join our remediation and emergency response team in Thunder Bay, Ontario. The successful candidate will manage projects…
Added 4 mins ago
Design Manager
FCC Canada
Toronto, ON
…(FCC), headquartered in Spain. We specialize in construction, environmental services, water management, and large infrastructure concessions. With a presence in Canada for over 25 years,…
Added 4 mins ago
Quality Coordinator
FCC Canada
Toronto, ON · Vancouver, BC
$100,000 to $110,000 CAD / year
Ensure environmental and safety considerations are integrated into quality inspections and reporting.
Added 4 mins ago
Senior Project Manager
EnVision Consultants Ltd.
Pickering, ON · Mississauga, ON · Newmarket, ON
$90,000 to $120,000 CAD / year
Full-time
EnVision is seeking a dynamic and experienced Senior Project Manager to join our Project Management team. The idela candidate will have a proven trackrecord of successfully managing large,…
Added 18 mins ago
Intermediate Mechanical Engineer– HVAC / Building Services P.Eng
RecruitPod Canada Inc.
Vancouver, BC
Full-time
Position Purpose: Working closely with the Project Manager, acting as Technical Lead on various projects, and supporting the technical capability and production requirements of the…
Added 20 mins ago
Health, Safety, & Environment Manager
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$100,000 to $125,000 CAD / year
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Reporting to the Senior QHSE Manager, the Health, Safety and Environment Manager will be responsible for championing the development of a proactive, diligent safety culture in alignment…
Added 20 mins ago
Manager, Research & Policy
Professional Institute of the Public Service of Canada
Ottawa, ON
$136,379 to $170,473 CAD / year
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…80,000 professionals and scientists across Canada, is seeking a Manager, Research and Policy to join our team at our National Office in…
Added 20 mins ago
Facility Maintenance Technician
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Added 20 mins ago
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Added 20 mins ago
Coordinator, Human Resources
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Operate responsibly by managing risk, safety, and environmental considerations across all our projects and surrounding communities.
Added 34 mins ago
Senior Water Resources Engineer
AECOM
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$115,000 to $140,000 CAD / year
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…teams. They will contribute to a wide variety of water resources projects including stormwater management planning and design, hydrologic and hydraulic modelling, watershed planning,…
Added 34 mins ago
Advanced Care Paramedic /EHS Coordinator
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Calgary, AB
Full-time
…building products provide quality and value for all types of projects. Ply Gem Canada is a growing company in the building products industry backed by Cornerstone Building Brands, providing…
Added 50 mins ago
Advanced Care Paramedic /EHS Coordinator
Cornerstone Building Brands
Calgary, AB
Full-time
…building products provide quality and value for all types of projects. Ply Gem Canada is a growing company in the building products industry backed by Cornerstone Building Brands, providing…
Added 50 mins ago
Manager, Resource Pathfinding
Government of Northwest Territories
Yellowknife, NT
$127,238 to $152,003 CAD / year
Full-time
The Government of the Northwest Territories is seeking a Manager, Resource Pathfinding to join the Department of Industry, Tourism and Investment’s Mineral and Energy Strategy Division in…
Added 50 mins ago
Project Coordinator, Lakeshore West Drury Burloak Long Branch
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…Drury Burloak Long Branch department who, reporting to the Manager, will coordinate with Internal and External Stakeholders to complete the design/construction/relocation of the assigned…
Added 50 mins ago
Mechanical Engineer
Wood
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$115,000 to $175,000 CAD / year
Full-time
…team. The role will be reporting to the Mechanical Department Manager; this position is in our Saskatoon, Vancouver, Trail or Burlington…
Added 1 hour ago
Delivery Driver (G Class)
Toromont Cat
Greater Napanee, ON · Napanee, ON
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…equipment rental company and you can find our equipment powering projects on jobsites across Canada! If you want a career with purpose, a team that has your back, and a company that invests…
Added 1 hour ago
Building Products Testing Technician
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$50,000 to $60,000 CAD / year
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Perform physical and environmental testing on a variety of building products, including:
Added 1 hour ago
Climate Adaptation Coordinator-C1284
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Reporting to a designated Manager, this position works in a team environment with other environmental practitioners on the implementation of environmental policies, plans, programs and…
Added 1 hour ago
Specialist - Schaeffler Production Systems (Aerospace)
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Alignment of goals and tasks with manager to ensure applicable qualification as defined in qualification matrix
Added 1 hour ago
Sr. Accountant
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Operate responsibly by managing risk, safety, and environmental considerations across all our projects and surrounding communities.
Added 1 hour ago
Transportation Designer
Dillon Consulting Limited
Ottawa, ON · Hamilton, ON · Guelph, ON · Kingston, ON · London, ON · Toronto, ON · Windsor, ON · Oakville, ON · Chatham-Kent, ON · Chatham, ON
Full-time
…based out of any of our Ontario offices. Reporting to the Team Manager, you will provide technical and design support on preliminary and detailed transportation projects for the Ministry of…
Added 1 hour ago
Project Technologist
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Full-time
Pinchin is seeking a Project Technologist to join our Environmental Due Diligence team in Hamilton. The existing role reports to the Southwestern Environmental Operations Manager.
Added 1 hour ago
Bilingual Facility Manager III (ENG/FR)
BGIS
Ottawa, ON
Full-time
…drive innovation for our clients’ businesses. Globally, we manager over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East,…
Added 1 hour ago
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…you'll guide teams through emergency response and restoration projects, ensuring quality, safety, and customer satisfaction every step of the way. Your leadership keeps jobs running…

BGIS

Facility Services Manager

North Bay, ON, Canada

Pay: This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum.
Job type: Full-time
Experience: 3-5 years of relevant experience in Facility Management or Vendor Management.
Posting language: English
Posted: Sep 23, 2026

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Original job description

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

Further information is available at www.bgis.com

SUMMARY

The Facility Services Manager is accountable for day-to-day operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and implementation of related processes and initiatives. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.

Opportunities for Development:

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles. Success in the role offers Team Members the opportunity to explore various roles – some include:

On account operational leadership,

Facility Management Office roles to support accounts,

Project Management roles to lead and execute projects,

KEY DUTIES & RESPONSIBILITIES

Safety Ownership and Regulatory Compliance:

Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated by BGIS Health Safety and Environment Teams and enforced by law.

Facility Management 

Generate and dispatch service request work orders to vendors as per established process.

Review Priority works orders – communicate and follow up on priority orders to vendors and ensure they are addressed in a timely manner to meet KPI requirements.

Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.

Perform inspection of work orders closed by vendors and ensure complete/accurate closeout details are provided (e.g. cost, work completed, equipment tag #).

Run report on open work orders and checks status with the appropriate vendors.

Update WO statuses if verified to be completed or resolved during follow up.

Respond to vendor inquiries regarding workorder related issues.

Respond to Client inquiries regarding current or past workorders (Status of the work, Issues/warranty, escalations).

Correcting information in the system, addresses, phone numbers.

Adding new vendors and locations to the system.

Finance 

Review vendor quotes for scope and price accuracy

Approve/decline quotes in BGIS system

Financial oversight of work performed for the client

Review and resolve invoice referrals/escalations.

Review and resolve invoicing errors.

Review and approve billing for tech services.

Review and approval of invoices for payment (Oracle).

Respond to vendor inquiries regarding invoicing-related matters.

Client / Service Management   

Make and receive calls/emails from the vendors and clients for follow ups on workorder status, creation or cancellation.

Act as main point of contact for work orders – i.e. technicians that reach out for approvals, questions and issues, vendors that need further information or approvals.

Primary escalation point for taking care of any issues regarding service.

Involvement in specific Emergency workorders may need to be managed from start to end.

Requesting approvals from the client.

Participating and gathering information for QBR’s.

Reporting  

Client reporting needs as required.

Continuous Improvement 

Collaborates with stakeholders and contributes to  efficiency gains   through activities including but not limited to identifying and implementing  best practices; reviewing, refining and/or developing, implementing processes, technologies and sustainable practices, and leveraging self-perform wherever possible.  Implements related enhancements for the assigned region(s)

Quality Compliance 

Execute quality & compliance team activities that support the quality compliance contractual obligations.

Interface with BGIS management and client management to identify applicable regulatory and compliance requirements and ensure accurate understanding of those requirements between BGIS and the client.

With guidance, assist in the review of related processes by conducting compliance process capability studies to identify, improve and correct process inefficiencies and inaccuracies; review process documentations and speak with relevant stakeholders to understand and identify process improvement opportunities.

Provide input for planning, development, execution and improvement of compliance-related processes and programs.

Assist in the implementation of compliance-related processes through activities such as coordination of process implementation with relevant stakeholders, process documentation, providing contents to presentations, etc.

Identify any quality, compliance and contractual issues and communicate them to the appropriate BGIS and customer management teams. Work with those teams to resolve any identified issues.

Comply with all company policies and procedures and adhere to company standards.

Other duties as assigned.

KNOWLEDGE & SKILLS

3-5 years of relevant experience in Facility Management or Vendor Management.
Demonstrated organizational, project planning and management skills.
Technical writing skills.
Good writing and verbal communication skills.
Good training and presentation skills.
Strong analytical and problem-solving skills.
Ability to develop, analyze and understand complex processes.
Sound judgment skills based on observation of objective evidence.
Ability to perform with minimum direct supervision.
Understanding of compliance requirements of relevant external organizations.
Strong proficiency in MS Excel, PowerPoint and Word, Power BI.

Licenses and/or Professional Accreditation

None Required.

This is a regular, full-time position with a salary range of $63,397 - $79,246 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to experience, education and performance related to this role.

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.

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More about this job

Responsibilities

Manage day-to-day facility operations, vendor work orders, service escalations, client communications, and financial processes such as quote and invoice review. Support regulatory and quality compliance, reporting, and continuous improvement initiatives in collaboration with BGIS teams and clients.

Requirements

Requires 3–5 years of relevant facility or vendor management experience, along with organizational, project planning, communication, analytical, and problem-solving skills. Candidates should be able to work with minimal supervision, understand compliance requirements, and be proficient in Microsoft Office applications and Power BI.

Skills

Facility Management
Vendor Management
Organizational Skills
Project Planning
Project Management
Technical Writing
Written Communication
Verbal Communication
Training
Presentation Skills
Analytical Skills
Problem-Solving
Process Analysis
Compliance Management
Microsoft Excel
Power BI

Visa sponsorship

Not detected in the job text

Keywords

Facility Management
Vendor Management
Work Orders
Service Requests
Vendor Quotes
Invoice Review
Financial Oversight
Client Service Management
Emergency Work Orders
Key Performance Indicators
Quality Compliance
Regulatory Compliance
Health And Safety
Fire Protection
Environmental Compliance
Process Improvement
Continuous Improvement
Best Practices
Sustainable Practices
Compliance Process Capability Studies
Client Reporting
Quarterly Business Reviews
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Power BI
Oracle

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